Information technology — Smart City ICT reference framework — Part 2: Smart city knowledge management framework

This document specifies a generic knowledge management framework for a smart city, focusing on creating, capturing, sharing, using and managing smart city knowledge. It also gives the key practices which are required to be implemented to safeguard the use of knowledge, such as interoperability of heterogeneous data and governance of multi-sources services within a smart city.

Technologies de l'information — Cadre de référence des TIC dans les villes intelligentes — Partie 2: Titre manque

General Information

Status

Published

Publication Date

27-Oct-2020

ICS

13.020.20 - Environmental economics. Sustainability

35.240.99 - IT applications in other fields

Technical Committee

ISO/IEC JTC 1 - Information technology

Drafting Committee

ISO/IEC JTC 1/WG 11 - Smart cities

Current Stage

6060 - International Standard published

Start Date

28-Oct-2020

Due Date

21-Jun-2021

Completion Date

28-Oct-2020

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INTERNATIONAL ISO/IEC
STANDARD 30145-2
First edition
2020-10
Information technology — Smart City
ICT reference framework —
Part 2:
Smart city knowledge management
framework
Reference number
ISO/IEC 30145-2:2020(E)
ISO/IEC 2020
---------------------- Page: 1 ----------------------
ISO/IEC 30145-2:2020(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO/IEC 2020

be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting

on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address

below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO/IEC 2020 – All rights reserved
---------------------- Page: 2 ----------------------
ISO/IEC 30145-2:2020(E)
Contents Page

Foreword ........................................................................................................................................................................................................................................iv

Introduction ..................................................................................................................................................................................................................................v

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms and definitions ..................................................................................................................................................................................... 1

4 Background ................................................................................................................................................................................................................ 3

5 Aims of the knowledge management framework .............................................................................................................. 3

6 Overview of the smart city knowledge management framework .....................................................................3

7 ICT implementation components in the knowledge management framework ..................................4

7.1 Smart city domain knowledge model .................................................................................................................................. 4

7.1.1 Smart city related models ........................................................................................................................................ 4

7.1.2 Knowledge model construction technique ............................................................................................... 4

7.2 Smart city knowledge management platform .............................................................................................................. 5

7.2.1 The platform of smart city knowledge management ....................................................................... 5

7.2.2 Smart city knowledge base and its interface ........................................................................................... 5

7.2.3 Smart city knowledge acquisition and organization ........................................................................ 5

7.2.4 Smart city knowledge mining and analysis .............................................................................................. 5

7.2.5 Smart city knowledge trustworthiness evaluation ............................................................................ 6

Annex A (informative) Use cases for a smart city knowledge management framework ................................7

Bibliography ................................................................................................................................................................................................................................ 8

© ISO/IEC 2020 – All rights reserved iii
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ISO/IEC 30145-2:2020(E)
Foreword

ISO (the International Organization for Standardization) and IEC (the International Electrotechnical

Commission) form the specialized system for worldwide standardization. National bodies that

are members of ISO or IEC participate in the development of International Standards through

technical committees established by the respective organization to deal with particular fields of

technical activity. ISO and IEC technical committees collaborate in fields of mutual interest. Other

international organizations, governmental and non-governmental, in liaison with ISO and IEC, also

take part in the work.

The procedures used to develop this document and those intended for its further maintenance are

described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for

the different types of document should be noted. This document was drafted in accordance with the

editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).

Attention is drawn to the possibility that some of the elements of this document may be the subject

of patent rights. ISO and IEC shall not be held responsible for identifying any or all such patent

rights. Details of any patent rights identified during the development of the document will be in the

Introduction and/or on the ISO list of patent declarations received (see www .iso .org/ patents) or the IEC

list of patent declarations received (see http:// patents .iec .ch).

Any trade name used in this document is information given for the convenience of users and does not

constitute an endorsement.

For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and

expressions related to conformity assessment, as well as information about ISO's adherence to the

World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www .iso .org/

iso/ foreword .html.

This document was prepared by Joint Technical Committee ISO/IEC JTC 1, Information technology.

A list of all parts in the ISO/IEC 30145 series can be found on the ISO website.

Any feedback or questions on this document should be directed to the user’s national standards body. A

complete listing of these bodies can be found at www .iso .org/ members .html.
iv © ISO/IEC 2020 – All rights reserved
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ISO/IEC 30145-2:2020(E)
Introduction
0.1 General

The purpose of this document is to assist city chief information officers (CIO) and other stakeholders in

planning and implementing a smart city. It comprises the following three parts:
— Part 1: Smart city business process framework
— Part 2 (this document): Smart city knowledge management framework
— Part 3: Smart city engineering framework

Each of the three parts is aimed at a different role or viewpoint within the city and thus separate focus

needs to be maintained. The "separation of concerns" is a principle for the development of a city as it

uses ICT to deliver the vision and objectives for the city. The value of using the separation of concerns

is to simplify development and maintenance of the architecture as the city both develops and delivers

improved outcomes for the city stakeholders.

Figure 1 shows the components of the smart city ICT reference framework, which consist of

5 components: stakeholders, vision and outcomes, the business process framework, the knowledge

management framework, and the engineering framework. This document describes the knowledge

management framework. The business process framework is described in ISO/IEC 30145-1:— and

stakeholders, vision and outcomes, and the engineering framework are described in ISO/IEC 30145-3

respectively.

1) Under preparation. Stage at the time of publication: ISO/IEC DIS 30145-1:2020.

© ISO/IEC 2020 – All rights reserved v
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ISO/IEC 30145-2:2020(E)
Figure 1 — Smart city ICT reference framework
0.2 Stakeholders

The stakeholders served by the smart city ICT reference framework are businesses, citizens, government

organizations and non-government organizations. This stakeholder list is not exhaustive but defines

the key stakeholders in a smart city and the user for the smart city ICT reference framework.

0.3 Vision and outcomes

The motivation for making a city smart is a result of a shared vision and a set of agreed outcomes from

all of the city stakeholders. The vision and outcomes of the smart city ICT reference framework are

well-being, transparency, sustainability, economic development, efficiency and resilience, collaboration

and innovation. This vision and outcomes list is not exhaustive but defines the key vision and outcomes

of a smart city. The smart city ICT reference framework articulates a vision that the smart city will be

transparent in the delivery of city services which meet city sustainability ambitions. This vision uses

collaboration and innovation approaches to deliver desired city outcomes. City outcomes are expected

to improve efficiency and resilience of city services and promote economic development activities

which enhance the well-being of citizens.
vi © ISO/IEC 2020 – All rights reserved
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INTERNATIONAL STANDARD ISO/IEC 30145-2:2020(E)
Information technology — Smart City ICT reference
framework —
Part 2:
Smart city knowledge management framework
1 Scope

This document specifies a generic knowledge management framework for a smart city, focusing on

creating, capturing, sharing, using and managing smart city knowledge. It also gives the key practices

which are required to be implemented to safeguard the use of knowledge, such as interoperability of

heterogeneous data and governance of multi-sources services within a smart city.
2 Normative references
There are no normative references in this document.
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.

ISO and IEC maintain terminological databases for use in standardization at the following addresses:

— ISO Online browsing platform: available at https:// www .iso .org/ obp
— IEC Electropedia: available at http:// www .electropedia .org/
3.1
data

reinterpretable representation of information in a formalized manner suitable for communication,

interpretation, or processing
Note 1 to entry: Data can be processed by humans or by automatic means.
[SOURCE: ISO/IEC 2382:2015, 2121272, modified — Notes 2 and 3 to entry deleted.]
3.2
information
data (3.1) that are processed, organized and correlated to produce meaning

Note 1 to entry: Information concerns facts, concepts, objects, events, ideas, processes, etc.

3.3
knowledge
collection of facts, events, beliefs, and rules, organized for systematic use
[SOURCE: ISO/IEC 2382:2015, 2123771, modified — Notes 1 and 2 to entry deleted.]
© ISO/IEC 2020 – All rights reserved 1
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ISO/IEC 30145-2:2020(E)
3.4
ontology

formal representation of phenomena of a universe of discourse with an underlying vocabulary including

definitions and axioms that make the intended meaning explicit and describe phenomena and their

relationships
[SOURCE: ISO 19101-1:2014, 4.1.26]
3.5
management
coordinated activities to direct and control an organization

Note 1 to entry: Management can include establishing policies and objectives, and processes to meet these

objectives.
3.6
smart city

city that increases the pace at which it provides social, economic and environmental sustainability

outcomes and responds to challenges such as climate change, rapid population growth, and political

and economic instability by fundamentally improving how it engages society, applies collaborative

leadership methods, works across disciplines and city systems, and uses data (3.1) information (3.2)

and modern technologies to deliver better services and quality of life to those in the city (residents,

businesses, visitors), now and for the foreseeable future, without unfair disadvantage of others or

degradation of the natural environment

Note 1 to entry: A smart city also faces the challenge of respecting planetary boundaries and taking into account

the limitations these boundaries impose.

Note 2 to entry: There are numerous definitions of a smart city; however, the definition that is used within

TC 268 is the official one agreed to by the ISO/IEC Technical Management Board.
[SOURCE: ISO 37122:2019, 3.4]
3.7
knowledge management

combination of processes, actions, methodologies and solutions that enable the creation, maintenance,

distribution and access to knowledge (3.3)
[SOURCE: ISO 30400:2016, 14.1, modified — deleted 'organizational'.]
3.8
information and communication technology
ICT

technology for gathering, storing, retrieving, processing, analysing and transmitting information (3.2)

[SOURCE: ISO/IEC 9241-20:2008, 3.4, modified — replaced '/' by 'and' in the term.]

3.9
trustworthiness
ability to meet stakeholders' expectations in a verifiable way

Note 1 to entry: Depending on the context or sector, and also on the specific product or service, data (3.1) and

technology used, different characteristics apply and require verification to ensure stakeholders' expectations

are met.

Note 2 to entry: Characteristics of trustworthiness include, for instance, reliability, availability, resilience,

security, privacy, safety, accountability, transparency, integrity, authenticity, quality, usability and accuracy.

Note 3 to entry: Trustworthiness is an attribute that can be applied to services, products, technology, data (3.1)

and information (3.2) as well as, in the context of governance, to organizations.

2 © ISO/IEC 2020 – All rights reserved
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ISO/IEC 30145-2:2020(E)
3.10
city model

set of data (3.1) which models those physical and social aspects of the city that are relevant for its

objectives

Note 1 to entry: Preference should be given to city models that conform to open standards.

4 Background

The sharing of data and services for the benefit of all stakeholders is a fundamental requirement of

smart city applications and operations. A smart city consists of organizations from all sectors (public

and private)
...

DRAFT INTERNATIONAL STANDARD
ISO/IEC DIS 30145-2
ISO/IEC JTC 1 Secretariat: ANSI
Voting begins on: Voting terminates on:
2020-03-24 2020-06-16
Information technology — Smart City ICT reference
framework —
Part 2:
Smart city knowledge management framework
ICS: 13.020.20; 35.240.99
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENT AND APPROVAL. IT IS
THEREFORE SUBJECT TO CHANGE AND MAY
NOT BE REFERRED TO AS AN INTERNATIONAL
STANDARD UNTIL PUBLISHED AS SUCH.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL,
This document is circulated as received from the committee secretariat.
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USER PURPOSES, DRAFT INTERNATIONAL
STANDARDS MAY ON OCCASION HAVE TO
BE CONSIDERED IN THE LIGHT OF THEIR
POTENTIAL TO BECOME STANDARDS TO
WHICH REFERENCE MAY BE MADE IN
Reference number
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ISO/IEC DIS 30145-2:2020(E)
RECIPIENTS OF THIS DRAFT ARE INVITED
TO SUBMIT, WITH THEIR COMMENTS,
NOTIFICATION OF ANY RELEVANT PATENT
RIGHTS OF WHICH THEY ARE AWARE AND TO
PROVIDE SUPPORTING DOCUMENTATION. ISO/IEC 2020
---------------------- Page: 1 ----------------------
ISO/IEC DIS 30145-2:2020(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO/IEC 2020

be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting

on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address

below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO/IEC 2020 – All rights reserved
---------------------- Page: 2 ----------------------
ISO/IEC DIS 30145-2:2020(E)
Contents Page