Ergonomics of human-system interaction — Part 5: Workstation layout and postural requirements

Ergonomie de l’interaction homme-système — Partie 5: Aménagement du poste de travail et exigences relatives aux postures

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26-Jul-2024
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ISO/FDIS 9241-5 - Ergonomics of human-system interaction — Part 5: Workstation layout and postural requirements Released:3. 04. 2024
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FINAL DRAFT
International
Standard
ISO/FDIS 9241-5
ISO/TC 159/SC 4
Ergonomics of human-system
Secretariat: BSI
interaction —
Voting begins on:
2024-04-17
Part 5:
Workstation layout and postural
Voting terminates on:
2024-06-12
requirements
Ergonomie de l’interaction homme-système —
Partie 5: Aménagement du poste de travail et exigences relatives
aux postures
RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT,
WITH THEIR COMMENTS, NOTIFICATION OF ANY
RELEVANT PATENT RIGHTS OF WHICH THEY ARE AWARE
AND TO PROVIDE SUPPOR TING DOCUMENTATION.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO-
ISO/CEN PARALLEL PROCESSING LOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT
INTERNATIONAL STANDARDS MAY ON OCCASION HAVE
TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL
TO BECOME STAN DARDS TO WHICH REFERENCE MAY BE
MADE IN NATIONAL REGULATIONS.
Reference number
ISO/FDIS 9241-5:2024(en) © ISO 2024

FINAL DRAFT
ISO/FDIS 9241-5:2024(en)
International
Standard
ISO/FDIS 9241-5
ISO/TC 159/SC 4
Ergonomics of human-system
Secretariat: BSI
interaction —
Voting begins on:
Part 5:
Workstation layout and postural
Voting terminates on:
requirements
Ergonomie de l’interaction homme-système —
Partie 5: Aménagement du poste de travail et exigences relatives
aux postures
RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT,
WITH THEIR COMMENTS, NOTIFICATION OF ANY
RELEVANT PATENT RIGHTS OF WHICH THEY ARE AWARE
AND TO PROVIDE SUPPOR TING DOCUMENTATION.
© ISO 2024
IN ADDITION TO THEIR EVALUATION AS
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO-
ISO/CEN PARALLEL PROCESSING
LOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
INTERNATIONAL STANDARDS MAY ON OCCASION HAVE
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL
or ISO’s member body in the country of the requester.
TO BECOME STAN DARDS TO WHICH REFERENCE MAY BE
MADE IN NATIONAL REGULATIONS.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland Reference number
ISO/FDIS 9241-5:2024(en) © ISO 2024

ii
ISO/FDIS 9241-5:2024(en)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Guiding principles . 4
4.1 General considerations.4
4.2 Versatility and flexibility .4
4.3 Fit .5
4.4 Postural change .5
4.5 User information .5
4.6 Maintainability-adaptability .5
5 Design requirements and recommendations . 6
5.1 General .6
5.2 Postures .6
5.2.1 Design reference posture(s) .6
5.2.2 Sitting postures .7
5.2.3 Standing and sit and stand postures .7
5.2.4 Intermediate postures between sitting and standing — Perching .7
5.3 Ease of adjustment .9
5.4 Support surfaces .10
5.4.1 General considerations and recommendations .10
5.4.2 Clearances under worksurfaces .10
5.4.3 Viewing distances and angles of view .11
5.4.4 Finish of the worksurface . 12
5.4.5 Safety and stability aspects of workstations . 13
5.4.6 Energy loss to contact surfaces . 13
5.5 Work chair . 13
5.5.1 General considerations . 13
5.5.2 Parameters related to fit . 13
5.5.3 Dynamic aspects of seating .14
5.5.4 Back support . 15
5.5.5 Arm support . 15
5.6 Additional support elements . .16
5.6.1 Document holders .16
5.6.2 Footrest .16
5.6.3 Support for the hands, wrists and forearms .16
5.6.4 Workstations with monitor arm .17
5.7 Layout of workstations within the workspace .17
5.7.1 General considerations .17
5.7.2 Cable management . .18
6 Conformity . .18
7 Measurement .18
7.1 Support surfaces .18
7.2 Safety and stability aspects of workstations .19
7.3 Seat height .19
7.4 Castors .19
7.5 Layout of workstations within the workspace .19
Annex A (informative) Anthropometric data needed for workstation design and selection .20
Bibliography .27

iii
ISO/FDIS 9241-5:2024(en)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out through
ISO technical committees. Each member body interested in a subject for which a technical committee
has been established has the right to be represented on that committee. International organizations,
governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely
with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are described
in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types
of ISO document should be noted. This document was drafted in accordance with the editorial rules of the
ISO/IEC Directives, Part 2 (see www.iso.org/directives).
ISO draws attention to the possibility that the implementation of this document may involve the use of (a)
patent(s). ISO takes no position concerning the evidence, validity or applicability of any claimed patent
rights in respect thereof. As of the date of publication of this document, ISO had not received notice of (a)
patent(s) which may be required to implement this document. However, implementers are cautioned that
this may not represent the latest information, which may be obtained from the patent database available at
www.iso.org/patents. ISO shall not be held responsible for identifying any or all such patent rights.
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and expressions
related to conformity assessment, as well as information about ISO's adherence to the World Trade
Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www.iso.org/iso/foreword.html.
This document was prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 4,
Ergonomics of human-system interaction, in coll
...


Style Definition
ISO/DISFDIS 9241-5:2023(E) .
Formatted: Font: 14 pt, Bold, French (Switzerland)

Formatted: Right: 42.55 pt, Bottom: 28.35 pt, Gutter:
0 pt, Section start: New page, Header distance from
edge: 36 pt, Footer distance from edge: 36 pt
Formatted
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Formatted: zzCover large
ISO/TC 159/SC 4
Secretariat: BSI
Date: 2023-06-052024-04-02
Ergonomics of human-system interaction — —
Part 5:
Workstation layout and postural requirements
Ergonomie de l’interaction homme-système —
Partie 5: Aménagement du poste de travail et exigences relatives aux postures
FDIS stage
ISO/DISFDIS 9241-5:2023(E2024(en)
Formatted: Font: 11 pt
Formatted: Font: 11 pt
Formatted: HeaderCentered, Space After: 0 pt, Line
spacing: single
Formatted: Font: 11 pt
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication
may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, Formatted: Indent: Left: 0 pt, Right: 0 pt, Space
or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO Before: 0 pt, No page break before, Adjust space
at the address below or ISO’s member body in the country of the requester.
between Latin and Asian text, Adjust space between
Asian text and numbers
ISO copyright office
Formatted: Default Paragraph Font
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: + 41 22 749 01 11
Formatted: French (Switzerland)
EmailE-mail: copyright@iso.org
Formatted: French (Switzerland)
Website: www.iso.orgwww.iso.org
Formatted: French (Switzerland)
Published in Switzerland
Formatted: English (United Kingdom)
Formatted: English (United Kingdom)
Formatted: FooterPageRomanNumber
ii © ISO 2023 – All rights reserved
ii
ISO/DISFDIS 9241-5:2023(E2024(en)
Formatted: Font: 11 pt
Formatted: HeaderCentered, Left, Space After: 0 pt,
Line spacing: single
Contents
Formatted: Font: 11 pt
Formatted: Font: 11 pt
Foreword . v
Introduction . vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Guiding principles . 5
4.1 General considerations. 5
4.2 Versatility and flexibility . 5
4.3 Fit . 5
4.4 Postural change . 6
4.5 User information . 6
4.6 Maintainability-adaptability . 6
5 Design requirements and recommendations . 7
5.1 General . 7
5.2 Postures . 7
5.2.1 Design reference posture(s) . 7
5.2.2 Sitting postures . 8
5.2.3 Standing and sit and stand postures . 8
5.2.4 Intermediate postures between sitting and standing — Perching . 8
5.3 Ease of adjustment . 12
5.4 Support surfaces . 13
5.4.1 General considerations and recommendations . 13
5.4.2 Clearances under worksurfaces . 14
5.4.3 Viewing distances and angles of view . 14
5.4.4 Finish of the worksurface . 16
5.4.5 Safety and stability aspects of workstations . 17
5.4.6 Energy loss to contact surfaces . 17
5.5 Work chair . 17
5.5.1 General considerations. 17
5.5.2 Parameters related to fit . 18
5.5.3 Dynamic aspects of seating . 19
5.5.4 Back support . 20
5.5.5 Arm support . 20
5.6 Additional support elements . 21
5.6.1 Document holders . 21
5.6.2 Footrest . 22
5.6.3 Support for the hands, wrists and forearms . 22
5.6.4 Workstations with monitor arm . 22
5.7 Layout of workstations within the workspace . 23
5.7.1 General considerations. 23
5.7.2 Cable management . 23
6 Conformity . 24
7 Measurement . 24
7.1 Support surfaces . 24
7.2 Safety and stability aspects of workstations . 24
7.3 Seat height . 24
Formatted: FooterPageRomanNumber
iii
ISO/DISFDIS 9241-5:2023(E2024(en)
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7.4 Castors . 25
spacing: single
7.5 Layout of workstations within the workspace . 25
Formatted: Font: 11 pt
Annex A (informative) Anthropometric data needed for workstation design and selection . 26
A.1 Selecting an anthropometric data set . 26
A.2 Use of selected anthropometric dimensions: seated posture . 30
A.2.1 General . 30
A.2.2 Seat height . 31
A.2.3 Seat depth . 32
A.2.4 Seat width . 32
A.2.5 Eye height, sitting . 32
A.2.6 Armrest height . 32
A.2.7 Armrest length . 33
A.2.8 Inside distance between armrests . 33
A.2.9 Shoulder height . 33
A.2.10 Seat to underside of worksurface . 33
A.2.11 Kneehole depth . 34
A.2.12 Seat back rest height . 34
A.2.13 Viewing distance (x) and its variation (y) . 35
A.2.14 Distance (z) . 35
A.3 Use of selected anthropometric dimensions: standing posture . 35
A.3.1 General . 35
A.3.2 Eye height, standing . 37
A.3.3 Elbow height, standing . 37
Bibliography . 38

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iv © ISO 2023 – All rights reserved
iv
ISO/DISFDIS 9241-5:2023(E2024(en)
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Formatted: HeaderCentered, Left, Space After: 0 pt,
Line spacing: single
Foreword
Formatted: Font: 11 pt
Formatted: Font: 11 pt
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out through
ISO technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the
International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are described
in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types of
ISO document should be noted. This document was drafted in accordance with the editorial rules of the
ISO/IEC Directives, Part 2 (see www.iso.org/directives).
ISO draws attention to the possibility that the implement
...

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