ISO/IEC DTS 17012

Guidelines for the use of remote auditing methods in auditing management systems

This document gives guidance in the use of remote methods for conducting audits of management systems. It is applicable to all organizations that need to plan and conduct all kinds of internal or external audits (i.e. 1st, 2nd, 3rd party audits) of management systems. This document is based on the general principles of auditing and gives guidance for specific conditions, possibilities and limitations for applying remote methods. This document is intended to strengthen confidence in the use of remote methods for auditing management systems among customers, regulators, accreditation bodies, certification bodies, scheme owners, industry, employees, consumers and other interested parties. The use of remote methods for management systems audits is not intended to completely replace regular onsite audit methods.

Lignes directrices sur l’utilisation de méthodes d’audit à distance pour l’audit des systèmes de management

General Information

• Status: Not Published
• ICS: 03.120.20 - Product and company certification. Conformity assessment
• Technical Committee: ISO/CASCO - Committee on conformity assessment
• Drafting Committee: ISO/CASCO - Committee on conformity assessment
• Current Stage: 5020 - FDIS ballot initiated: 2 months. Proof sent to secretariat
• Start Date: 19-Mar-2024
• Completion Date: 19-Mar-2024

Standards Content (Sample)

FINAL DRAFT
Technical
Specification
ISO/IEC DTS 17012
ISO/CASCO
Guidelines for the use of remote
Secretariat: ISO
auditing methods in auditing
Voting begins on:
management systems
2024-03-19
Voting terminates on:
2024-05-14
RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT,
WITH THEIR COMMENTS, NOTIFICATION OF ANY
RELEVANT PATENT RIGHTS OF WHICH THEY ARE AWARE
AND TO PROVIDE SUPPOR TING DOCUMENTATION.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
LOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT
This draft is submitted to a parallel vote in ISO and in IEC.
INTERNATIONAL STANDARDS MAY ON OCCASION HAVE
TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL
TO BECOME STAN DARDS TO WHICH REFERENCE MAY BE
MADE IN NATIONAL REGULATIONS.
Reference number
ISO/IEC DTS 17012:2024(en) © ISO/IEC 2024

---------------------- Page: 1 ----------------------
FINAL DRAFT
ISO/IEC DTS 17012:2024(en)
Technical
Specification
ISO/IEC DTS 17012
ISO/CASCO
Guidelines for the use of remote
Secretariat: ISO
auditing methods in auditing
Voting begins on:
management systems
Voting terminates on:
RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT,
COPYRIGHT PROTECTED DOCUMENT
WITH THEIR COMMENTS, NOTIFICATION OF ANY
RELEVANT PATENT RIGHTS OF WHICH THEY ARE AWARE
AND TO PROVIDE SUPPOR TING DOCUMENTATION.
© ISO/IEC 2024
IN ADDITION TO THEIR EVALUATION AS
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
LOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
This draft is submitted to a parallel vote in ISO and in IEC.
INTERNATIONAL STANDARDS MAY ON OCCASION HAVE
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL
or ISO’s member body in the country of the requester.
TO BECOME STAN DARDS TO WHICH REFERENCE MAY BE
MADE IN NATIONAL REGULATIONS.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland Reference number
ISO/IEC DTS 17012:2024(en) © ISO/IEC 2024

© ISO/IEC 2024 – All rights reserved
ii

---------------------- Page: 2 ----------------------
ISO/IEC DTS 17012:2024(en)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Principles of auditing . 2
5 Managing an audit programme . 2
5.1 General .2
5.2 Establishing audit programme objectives .2
5.3 Determining and evaluating audit programme risks and opportunities .3
5.4 Establishing the audit programme .5
5.5 Implementation of audit programme .
...

ISO/IEC TS DTS 17012:2024(en)
ISO/CASCO

Secretariat: ISO
Date: 2024-02-0903-04
Guidelines for the use of remote auditing methods in auditing management systems

DTS stage

Warning for WDs and CDs
This document is not an ISO International Standard. It is distributed for review and comment. It is subject to
change without notice and may not be referred to as an International Standard.
Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of
which they are aware and to provide supporting documentation.



© ISO #### – All rights reserved

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© ISO 20XX

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ISO/IEC DTS 17012
© ISO/IEC 2024
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no
part of this publication may be reproduced or utilized otherwise in any form or by any means,
electronic or mechanical, including photocopying, or posting on the internet or an intranet, without
prior written permission. Permission can be requested from either ISO at the address below or
ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Email: [e-mail]
Website: www.iso.orgwww.iso.org
Published in Switzerland
ii © ISO #### – All rights reserved

---------------------- Page: 3 ----------------------
ISO/IEC TS 17012:2024(en)
Contents
Foreword . vii
Introduction . viii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Principles of auditing . 2
5 Managing an audit programme . 2
5.1 General . 2
5.2 Establishing audit programme objectives . 2
5.3 Determining and evaluating audit programme risks and opportunities . 3
5.4 Establishing the audit programme . 6
5.5 Implementation of audit programme . 6
5.6 Monitoring the audit programme . 7
5.7 Reviewing and improving audit programme . 7
6 Conducting an audit using remote auditing methods . 8
6.1 General . 8
6.2 Initiating audit . 8
6.3 Preparing audit activities . 9
6.3.1 Performing review of documented information . 9
6.3.2 Audit planning . 9
6.4 Conducting audit activities . 10
6.4.1 General . 10
6.4.2 Assigning roles and responsibilities of support personnel and observers . 10
6.4.3 Conducting opening meeting .
...