ISO/FDIS 56000
(Main)Innovation management — Fundamentals and vocabulary
Innovation management — Fundamentals and vocabulary
1.1 This document provides the vocabulary, fundamental concepts and principles of innovation management and its systematic implementation. It is applicable to: a) organizations implementing an innovation management system or performing innovation management assessments; b) organizations that need to improve their ability to effectively manage innovation activities; c) users, customers and other relevant interested parties (e.g. suppliers, partners, funding organizations, investors, universities and public authorities) seeking confidence in the innovation capabilities of an organization; d) organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in innovation management; e) providers of training in, assessment of, or consultancy for, innovation management and innovation management systems; f) developers of innovation management and related standards. 1.2 This document is intended to be applicable to: a) all types of organizations, regardless of type, sector, maturity-level or size; b) all types of innovations, e.g. product, service, process, model and method, ranging from incremental to radical; c) all types of approaches, e.g. internal and open innovation, user-, market-, technology- and design-driven innovation activities. This document specifies the terms and definitions applicable to all innovation management and innovation management system standards developed by ISO/TC 279.
Management de l’innovation — Principes essentiels et vocabulaire
1.1 Le présent document fournit le vocabulaire, les concepts fondamentaux et les principes du management de l'innovation et de sa mise en œuvre systématique. Il s'applique aux: a) organismes mettant en œuvre un système de management de l'innovation ou réalisant des examens du management de l'innovation; b) organismes qui ont besoin d'améliorer leur aptitude à gérer efficacement des activités d'innovation; c) utilisateurs, clients et autres parties intéressées pertinentes (par exemple fournisseurs, partenaires, organismes de financement, investisseurs, universités et autorités publiques) cherchant à s'assurer des capacités d'innovation d'un organisme; d) organismes et parties intéressées cherchant à améliorer la communication par une compréhension mutuelle du vocabulaire utilisé dans le domaine du management de l'innovation; e) prestataires assurant une formation, un examen ou fournissant des conseils dans le domaine du management de l'innovation et des systèmes de management de l'innovation; f) personnes élaborant des normes de management de l'innovation et des normes apparentées. 1.2 Le présent document est destiné à s'appliquer à: a) toutes les catégories d'organismes, quels qu'en soient la forme juridique, le secteur, le niveau de maturité ou la taille; b) tous les types d'innovation concernant, par exemple, un produit, un service, un processus, un modèle et une méthode, allant de l'innovation incrémentale jusqu'à l'innovation radicale; c) tous les degrés d'innovation, par exemple l'innovation interne, l'innovation ouverte et les activités d'innovation induites par les usages, le marché, la technologie et les attentes fondamentales de l'utilisateur final (design-driven). Le présent document spécifie les termes et définitions s'appliquant à toutes les normes relatives au management de l'innovation et aux systèmes de management de l'innovation élaborées par l'ISO/TC 279.
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Fundamentals and vocabulary
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International
Standard
ISO/TC 279
Innovation management —
Secretariat: AFNOR
Fundamentals and vocabulary
Voting begins on:
Management de l’innovation — Principes essentiels et
vocabulaire
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RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT,
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© ISO 2024
IN ADDITION TO THEIR EVALUATION AS
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO
ISO/CEN PARALLEL PROCESSING
LOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
INTERNATIONAL STANDARDS MAY ON OCCASION HAVE
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL
or ISO’s member body in the country of the requester.
TO BECOME STAN DARDS TO WHICH REFERENCE MAY BE
MADE IN NATIONAL REGULATIONS.
ISO copyright office
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CH-1214 Vernier, Geneva
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Email: copyright@iso.org
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Published in Switzerland Reference number
ii
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
3.1 Terms related to innovation .1
3.2 Terms related to organization .4
3.3 Terms related to objective.6
3.4 Terms related to knowledge .8
3.5 Terms related to intellectual property .9
3.6 Terms related to innovation initiative.10
3.7 Terms related to performance .11
3.8 Terms related to assessment . 13
4 Fundamental concepts and innovation management principles . 14
4.1 General .14
4.1.1 Rationale for engaging in innovation activities .14
4.1.2 Innovation activities within and across organizations . 15
4.1.3 Impact of innovations . 15
4.2 Fundamental concepts .16
4.2.1 Innovation .16
4.2.2 Attributes of innovation .16
4.2.3 Concepts related to innovation .17
4.2.4 Activities and processes to achieve innovation .18
4.2.5 Innovation management .19
4.2.6 Innovation management system .19
4.2.7 Relationship with other management systems . 20
4.3 Innovation management principles .21
4.3.1 General .21
4.3.2 Realization of value .21
4.3.3 Future-focused leaders . 22
4.3.4 Strategic direction . 22
4.3.5 Culture . 23
4.3.6 Exploiting insights .24
4.3.7 Managing uncertainty . 25
4.3.8 Adaptability . 26
4.3.9 Systems approach .27
Annex A (informative) Relationship to the vocabulary of other organizations .28
Bibliography .30
Index .31
iii
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out through
ISO technical committees. Each member body interested in a subject for which a technical committee
has been established has the right to be represented on that committee. International organizations,
governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely
with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are described
in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types
of ISO document should be noted. This document was drafted in accordance with the editorial rules of the
ISO/IEC Directives, Part 2 (see www.iso.org/directives).
ISO draws attention to the possibility that the implementation of this document may involve the use of (a)
patent(s). ISO takes no position concerning the evidence, validity or applicability of any claimed patent
rights in respect thereof. As of the date of publication of this document, ISO had not received notice of (a)
patent(s) which may be required to implement this document. However, implementers are cautioned that
this may not represent the latest information, which may be obtained from the patent database available at
www.iso.org/patents. ISO shall not be held responsible for identifying any or all such patent rights.
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and expressions
related to conformity assessment, as well as information about ISO's adherence to the World Trade
Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www.iso.org/iso/foreword.html.
This document was prepared by Technical Committee ISO/TC 279, Innovation management, in collaboration
with the European Committee for Standardization (CEN) Technical Committee CEN/TC 389, Innovation
Management, in accordance with the Agreement on technical cooperation between ISO and CEN (Vienna
Agreement).
This second edition cancels and replaces the first edition (ISO 56000:2020), which has been technically
revised.
The main changes are as follows:
— new definitions have been added;
— Annex A has been deleted;
— alignment with ISO 56001.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www.iso.org/members.html.
iv
Introduction
0.1 General
The ability of organizations to innovate is recognized as a critical factor for their viability, competitiveness,
resilience and renewal, and for the sustainable development of society.
The innovation capabilities of an organization include the ability to understand and respond to changing
conditions of its context, to pursue new opportunities and to leverage the knowledge and creativity of
people within the organization and in collaboration with external interested parties.
This document is intended to help the user by establishing a coherent, consistent and common framework to:
a) understand the main terms, definitions, concepts and principles of innovation management;
b) support an organization to establish, implement, maintain and continually improve an innovation
management system;
c) support an organization to utilize other innovation management standards;
d) facilitate communication and create awareness of innovation activities internally and across
organizations.
It can be used by:
— organizations establishing and using an innovation management system or performing innovation
management assessments;
— organizations that need to improve their ability to effectively manage innovation activities;
— users, customers and other relevant interested parties seeking confidence in the innovation capabilities
of an organization;
— organizations and interested parties seeking to improve communication through a common
understanding of the vocabulary used in innovation management;
— providers of education and training in the assessment of or consultancy for innovation management and
innovation management systems;
— developers of innovation management and related standards.
Clause 3 specifies the terms and definitions that are necessary
...
ISO/DIS FDIS 56000:2024(E)
Date: 2024-05-13
ISO/TC 279/WG 2
Secretariat: AFNOR
Date: 2024-10-11
Innovation management — Fundamentals and vocabulary
Management de l’innovation — Principes essentiels et vocabulaire
FDIS stage
DRAFT INTERNATIONAL STANDARD ISO/DIS 56000:2024(E)
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication
may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying,
or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO
at the address below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: + 41 22 749 01 11
E-mail: copyright@iso.org
Website: www.iso.org
Field Code Changed
Published in Switzerland
ISO/DISFDIS 56000:2024(Een)
Contents
Foreword . iv
Introduction . v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
3.1 Terms related to innovation . 1
3.2 Terms related to organization . 5
3.3 Terms related to objective . 8
3.4 Terms related to knowledge . 10
3.5 Terms related to intellectual property . 10
3.6 Terms related to innovation initiative . 11
3.7 Terms related to performance . 13
3.8 Terms related to assessment . 15
4 Fundamental concepts and innovation management principles . 17
4.1 General . 17
4.2 Fundamental concepts . 18
4.3 Innovation management principles . 24
Annex A (informative) Relationship to the vocabulary of other organizations . 33
Bibliography . 35
iii
ISO/DISFDIS 56000:2024(Een)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out through
ISO technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the
International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are described
in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types of
ISO document should be noted. This document was drafted in accordance with the editorial rules of the
ISO/IEC Directives, Part 2 (see www.iso.org/directives).
ISO draws attention to the possibility that the implementation of this document may involve the use of (a)
patent(s). ISO takes no position concerning the evidence, validity or applicability of any claimed patent rights
in respect thereof. As of the date of publication of this document, ISO had not received notice of (a) patent(s)
which may be required to implement this document. However, implementers are cautioned that this may not
represent the latest information, which may be obtained from the patent database available at
www.iso.org/patents. ISO shall not be held responsible for identifying any or all such patent rights.
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and expressions
related to conformity assessment, as well as information about ISO's adherence to the World Trade
Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www.iso.org/iso/foreword.html.
This document was prepared by Technical Committee ISO/TC 279, Innovation management, in collaboration
with the European Committee for Standardization (CEN) Technical Committee CEN/TC 389, Innovation
Management, in accordance with the Agreement on technical cooperation between ISO and CEN (Vienna
Agreement).
This second edition cancels and replaces the first edition (ISO 56000:2020), which has been technically
revised.
The main changes are as follows:
— Newnew definitions have been added;
— Deletion of Annex A has been deleted;
— Alignment alignment with ISO 56001, needs
- Definitions as part of Harmonized Structure has been changed back to original formulations.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www.iso.org/members.html.
4 © ISO 2024 – All rights reserved
iv
ISO/DISFDIS 56000:2024(Een)
Introduction
0.1 General
The ability of organizations to innovate is recognized as a critical factor for their viability, competitiveness,
resilience, and renewal, and for the sustainable development of society.
The innovation capabilities of an organization include the ability to understand and respond to changing
conditions of its context, to pursue new opportunities and to leverage the knowledge and creativity of people
within the organization and in collaboration with external interested parties.
This document is intended to help the user by establishing a coherent, consistent and common framework to:
a) understand the main terms, definitions, concepts and principles of innovation management;
b) support an organization to establish, implement, maintain and continually improve an innovation
management system;
c) support an organization to utilize other innovation management standards;
d) facilitate communication and create awareness of innovation activities internally and across
organizations.
It can be used by:
— a) organizations establishing and using an innovation management system or performing innovation
management assessments;
— b) organizations that need to improve their ability to effectively manage innovation activities;
— c) users, customers and other relevant interested parties seeking confidence in the innovation
capabilities of an organization;
— d) organizations and interested parties seeking to improve communication through a common
understanding of the vocabulary used in innovation management;
— e) providers of education and training in, the assessment of or consultancy for innovation management
and innovation management systems;
— f) developers of innovation management and related standards.
Clause 3 specifies the terms and definitions that are necessary to understand innovation management and an
innovation management system.
Clause 4 provides the fundamental concepts and innovation management principles, describing why
organizations should engage in innovation activities, the main concepts regarding innovation and the
principles that an organization should consider as the basis for the effective management of innovation
activities as well as the foundation of the innovation management system.
Annex A presents the concept relationships graphically.
v
ISO/DISFDIS 56000:2024(Een)
Annex B Annex A presents the relationship between the definitions within this document and those provided
by other policy-setting organizations.
0.2 Relationships with other standards on innovation management
This document relates to standards on innovation management developed by ISO/TC 279, as follows:
a) ISO 56001 provides requirements for organizations to establish, implement, maintain and continually
improve an innovation management system.
b) ISO 56002 gives guidance on how to establish, implement, maintain and continually improve an
innovation management system with a focus on established organizations.
c) ISO 56003 gives guidance on how to plan, prepare and engage for external innovation partnerships at the
level of a project, programme or initiative.
d) ISO/TR 56004 gives guidance on how to choose, prepare, conduct, measure and improve an innovation
management assessment. It does not directly apply to the management system approach in this document.
e) ISO 56005 gives guidance on how to manage intellectual property throughout the innovation processes
and the development of an innovation initiative.
f) ISO 56006 gives guidance on how to set up and support the strategic intelligence activities of continuous
monitoring, intelligence dissemination and document control.
g) ISO 56007 gives guidance on how to systematically manage opportunities and ideas to realize value from
innovation activities and arrive at decisions for development.
h) ISO 56008 gives guidance on how to develop, define, implement, evaluate and improve the measurements
needed to effectively manage individual innovation initiatives.
i) ISO/TS 56010 provides an understanding of the most essential concepts in innovation management. It is
intended to be used as an introduction to the standards on innovation management developed by
ISO/TC 279.
Under preparation.
6 © ISO 2024 – All rights reserved
vi
Innovation management — Fundamentals and vocabulary
1 Scope
This document defines terms for and establishes the fundamental concepts and principles of innovation
management.
This document is applicable to:
a) all types of organizations, regardless of type, sector, maturity-level or size;
b) all types of innovations (e.g. product, service, process, model, method);
c) all forms of innovation (e.g. incremental to radical, disruptive);
d) all types of approaches (e.g. internal and open innovation, user-, market-, design -,- and technology-driven
innovation activities);.
2 Normative references
There are no normative references in this document.
3 Terms and definitions
ISO and IEC maintain terminology databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https://www.iso.org/obp
— IEC Electropedia: available at https://www.electropedia.org/
3.1 Terms related to innovation
3.1.1
innovation
new or changed entity (3.2.11), realizing or redistributing value (3.7.7)
Note 1 to entry: Novelty and value are relative to, and determined by, the perception of the organization (3.2.2) and
relevant interested parties (3.2.6).
Note 2 to entry: An innovation can be a product, service, process (3.1.5), model, method, etc.
Note 3 to entry: Innovation is an outcome. The word “innovation” sometimes refers to activities or processes resulting
in, or aiming for, innovation. When “innovation” is used in this sense, it should always be used with some form of qualifier,
for examplee.g. “innovation activities”.
[12]
Note 4 to entry: For the purpose of statistical measurement, refer to the Oslo Manual by OECD/Eurostat. See
Clause BA.2 for a comparison between the definitions of innovation in this document and OECD/Eurostat.
[SOURCE: ISO 9000:2015, 3.6.15, modified — “entity” replaced “object”. Notes 1 and 2 to entry replaced by
new Notes 1 to 4 to entry.]
3.1.1.1
radical innovation
breakthrough innovation
innovation (3.1.1) with a significant degree of change
Note 1 to entry: Change can relate to the entity (3.2.11) or its impact.
Note 2 to entry: Radical innovation is at the other end of the continuum to incremental innovation.
3.1.1.2
disruptive innovation
innovation (3.1.1) initially addressing less demanding needs, displacing established offerings
Note 1 to entry: Compared to established offerings, disruptive innovations are initially simpler offerings with lower
performance (3.7.1) and they are generally more cost effective, requiring fewer resources and offered at lower cost.
Note 2 to entry: Disruption occurs when a significant ratio of users or customers (3.2.10) have adopted the innovation.
Note 3 to entry: Disruptive innovations can create new markets and value networks by addressing new users and
deploying new business and value realization models.
3.1.2
management
coordinated activities to direct and c
...
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