EN ISO 10075-2:2024
(Main)Ergonomic principles related to mental workload - Part 2: Design principles (ISO 10075-2:2024)
Ergonomic principles related to mental workload - Part 2: Design principles (ISO 10075-2:2024)
This document gives guidance on design principles and on design of work systems, including task and equipment design (comprising robotics and intelligent autonomous systems) and design of the workplace, as well as working conditions with the inclusion of social and organisational factors, emphasising mental workload and its effects as specified in ISO 10075-1.
It applies to the design of work and use of human capacities, with the intention of providing optimal working conditions with respect to health and safety, well-being, performance and effectiveness, preventing overload as well as underload, in order to avoid impairing effects and fostering the facilitating effects described in ISO 10075-1.
This document includes the design of technical, organisational and social factors only and does not apply to problems of selection or training.
This document does not address problems of measurement of mental workload or its effects.
This document refers to all kinds of human work activities (see ISO 10075-1), not only to those which can be described as cognitive or mental tasks in a restricted sense but also to those with a primarily physical workload.
This document is applicable to all those engaged in the design and use of work systems, for example system and equipment designers, employers and workers and their representatives, where they exist.
This document is applicable to the design of new work systems as well as to the redesign of existing ones undergoing substantial revision.
Ergonomische Grundlagen bezüglich psychischer Arbeitsbelastung - Teil 2: Gestaltungsgrundsätze (ISO 10075-2:2024)
Dieses Dokument enthält Leitlinien zu Gestaltungsgrundsätzen und zur Gestaltung von Arbeitssystemen, einschließlich der Gestaltung von Aufgaben und Arbeitsmitteln (einschließlich Robotik und intelligenter autonomer Systeme), der Gestaltung des Arbeitsplatzes sowie der Arbeitsbedingungen unter Einbeziehung sozialer und organisatorischer Faktoren, wobei der Schwerpunkt auf der psychischen Arbeitsbelastung und ihren Auswirkungen liegt, wie in ISO 10075 1 festgelegt.
Es bezieht sich auf die Gestaltung der Arbeit und der Nutzung menschlicher Fähigkeiten mit der Absicht, optimale Arbeitsbedingungen in Bezug auf Arbeits- und Gesundheitsschutz, Wohlbefinden, Leistung und Effektivität zu schaffen und sowohl Über- als auch Unterforderung vorzubeugen, um die in ISO 10075 1 beschriebenen beeinträchtigenden Auswirkungen zu vermeiden und die förderlichen Auswirkungen zu unterstützen.
Dieses Dokument bezieht sich nur auf die Gestaltung technischer, organisatorischer und sozialer Faktoren und ist nicht anwendbar für Auswahl- oder Schulungsprobleme.
Dieses Dokument ist nicht anwendbar bei Fragen zur Messung der psychischen Arbeitsbelastung oder ihrer Auswirkungen.
Dieses Dokument bezieht sich auf alle Arten menschlicher Arbeitstätigkeiten (siehe ISO 10075 1), nicht nur auf solche, die als kognitive oder mentale Aufgaben im engeren Sinne beschrieben werden können, sondern auch auf solche mit einer vorwiegend körperlichen Arbeitsbelastung.
Dieses Dokument ist anwendbar für alle, die sich mit der Gestaltung und Nutzung von Arbeitssystemen befassen, zum Beispiel Gestaltern von Systemen und Arbeitsmitteln, Arbeitgeber und Mitarbeiter sowie deren Vertreter, sofern vorhanden.
Dieses Dokument ist anwendbar sowohl für die Gestaltung neuer als auch für die Umgestaltung bestehender Arbeitssysteme, die einer grundlegenden Überarbeitung unterzogen werden.
Principes ergonomiques relatifs à la charge de travail mentale - Partie 2 : Principes de conception (ISO 10075-2:2024)
Le présent document donne des orientations relatives aux principes de conception et à la conception des systèmes de travail, comprenant la conception des tâches et de l’équipement (y compris la robotique et les systèmes autonomes intelligents) et la conception du poste de travail aussi bien que les conditions de travail, en incluant les facteurs sociaux et organisationnels, et traite plus particulièrement de la charge de travail mental et de ses effets, comme spécifié dans l’ISO 10075-1.
Il s’applique à la conception du travail et l’utilisation des capacités humaines, dans le but d’assurer des conditions de travail optimales sur les plans à la fois de la santé et de la sécurité, du bien-être, des performances et de l’efficacité, en évitant aussi bien une charge de travail trop importante qu’une charge insuffisante, afin d’éviter les effets néfastes et de favoriser les effets facilitants décrits dans l’ISO 10075-1.
Le présent document traite de la conception des facteurs techniques, organisationnels et sociaux seulement et ne s’applique pas aux problèmes de sélection ou de formation.
Le présent document n’aborde pas les problèmes de mesure de la charge de travail mental ou de ses effets.
Le présent document ne se limite pas aux activités que l’on peut décrire comme des tâches intellectuelles ou mentales au sens strict, mais se réfère à toutes sortes d’activités professionnelles (voir l’ISO 10075-1), même celles qui comportent essentiellement une charge de travail physique.
Le présent document s’applique à toutes les parties prenantes de la conception et l’utilisation de systèmes de travail, comme par exemple les concepteurs de systèmes et d’équipements, les employeurs et les travailleurs, ainsi que leurs représentants, le cas échéant.
Le présent document est applicable à la conception de nouveaux systèmes de travail, ainsi qu’à la reconception de systèmes existants, moyennant une révision substantielle.
Ergonomska načela v zvezi s psihičnimi obremenitvami - 2. del: Načela za načrtovanje (ISO 10075-2:2024)
General Information
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Standards Content (Sample)
SLOVENSKI STANDARD
oSIST prEN ISO 10075-2:2023
01-julij-2023
Nadomešča:
SIST EN ISO 10075-2:2002
Ergonomska načela v zvezi s psihičnimi obremenitvami - 2. del: Načela za
načrtovanje (ISO/DIS 10075-2:2023)
Ergonomic principles related to mental workload - Part 2: Design principles (ISO/DIS
10075-2:2023)
Ergonomische Grundlagen bezüglich psychischer Arbeitsbelastung - Teil 2:
Gestaltungsgrundsätze (ISO/DIS 10075-2:2023)
Principes ergonomiques relatifs à la charge de travail mentale - Partie 2 : Principes de
conception (ISO/DIS 10075-2:2023)
Ta slovenski standard je istoveten z: prEN ISO 10075-2
ICS:
13.180 Ergonomija Ergonomics
oSIST prEN ISO 10075-2:2023 en,fr,de
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
oSIST prEN ISO 10075-2:2023
oSIST prEN ISO 10075-2:2023
DRAFT INTERNATIONAL STANDARD
ISO/DIS 10075-2
ISO/TC 159/SC 1 Secretariat: DIN
Voting begins on: Voting terminates on:
2023-05-25 2023-08-17
Ergonomic principles related to mental workload —
Part 2:
Design principles
Principes ergonomiques relatifs à la charge de travail mentale —
Partie 2: Principes de conception
ICS: 13.180
This document is circulated as received from the committee secretariat.
THIS DOCUMENT IS A DRAFT CIRCULATED
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PROVIDE SUPPORTING DOCUMENTATION. © ISO 2023
oSIST prEN ISO 10075-2:2023
DRAFT INTERNATIONAL STANDARD
ISO/DIS 10075-2
ISO/TC 159/SC 1 Secretariat: DIN
Voting begins on: Voting terminates on:
Ergonomic principles related to mental workload —
Part 2:
Design principles
Principes ergonomiques relatifs à la charge de travail mentale —
Partie 2: Principes de conception
ICS: 13.180
This document is circulated as received from the committee secretariat.
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENT AND APPROVAL. IT IS
© ISO 2023
ISO/CEN PARALLEL PROCESSING
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NATIONAL REGULATIONS.
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ii
PROVIDE SUPPORTING DOCUMENTATION. © ISO 2023
oSIST prEN ISO 10075-2:2023
ISO/DIS 10075-2:2023(E)
Contents Page
Foreword .v
Introduction . vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Design principles . 2
4.1 General principles . 2
4.2 Guiding principles in relation to work organisation . 3
4.2.1 Perform system design reviews and include prospective risk assessment . 3
4.2.2 Individual’s and team’s related objectives. 3
4.2.3 Extended reachability . . 4
4.2.4 Flexibility in time allocation . 4
4.2.5 Definition of the scope and character of work services . 4
4.2.6 Duration of working hours . 5
4.2.7 Time off between successive work days or shifts . 5
4.2.8 Time of day . 6
4.2.9 Shift work . 6
4.2.10 Breaks and rest pauses . 7
4.3 Guiding principles in relation to working task . 7
4.3.1 Operating strategies . 7
4.3.2 Continuous time constraints . 8
4.3.3 Flexibility of decision making . 8
4.3.4 Ambiguity of task goals . 9
4.3.5 Complexity of task requirements . 9
4.3.6 Time sharing . 10
4.3.7 Dimensionality of motor performance . 10
4.3.8 Mental models . 10
4.3.9 Parallel vs. serial processing . 11
4.3.10 Decision support . . 11
4.3.11 Sustained attention .12
4.4 Guiding principles in relation to job .12
4.4.1 Social Interaction .12
4.4.2 Dependencies on others ́ task performance .13
4.4.3 Identical task requirements . 13
4.4.4 Confidential Communication . 13
4.4.5 Changes in task-related activities with different demands or kinds of
mental workload. 14
4.5 Guiding principles in relation to work equipment and interfaces . 14
4.5.1 Design the socio-technical system transparent for the user . 14
4.5.2 Re-evaluate after adopting an assistance system to an existing system .15
4.5.3 Time lag .15
4.5.4 Adequacy of information . 15
4.5.5 Ambiguity of information . 16
4.5.6 Signal discriminability . 16
4.5.7 Redundancy . 16
4.5.8 Compatibility . 17
4.5.9 Accuracy of information processing . 18
4.5.10 Controllability . 18
4.5.11 Control dynamics . 18
4.5.12 Tracking requirements . 19
4.5.13 Error tolerance . 19
4.5.14 Adjust system design . 20
4.5.15 Anticipate shifts in operating states and potential consequences .20
iii
oSIST prEN ISO 10075-2:2023
ISO/DIS 10075-2:2023(E)
4.5.16 Coupling in human-machine arrangements . 20
4.5.17 Adaptable and adaptive human-automation interaction . 21
5 Information and training .21
Annex A (informative) Examples of design solutions .23
iv
oSIST prEN ISO 10075-2:2023
ISO/DIS 10075-2:2023(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval crite
...
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