EN ISO 11064-7:2006

Ergonomic design of control centres - Part 7: Principles for the evaluation of control centres (ISO 11064-7:2006)

ISO 11064-7:2006 establishes ergonomic principles for the evaluation of control centres. It gives requirements, recommendations and guidelines on evaluation of the different elements of the control centre, i.e. control suite, control room, workstations, displays and controls, and work environment.
It covers all types of control centres, including those for the process industry, transport systems and dispatching rooms in the emergency services. Although ISO 11064-7:2006 is primarily intended for non-mobile control centres, many of the principles could be relevant/applicable to mobile centres, such as those found on ships and aircraft.

Ergonomische Gestaltung von Leitzentralen - Teil 7: Grundsätze für die Bewertung von Leitzentralen (ISO 11064-7:2006)

Dieser Teil der ISO 11064 legt ergonomische Grundsätze für die Bewertung von Leitzentralen fest. Er gibt Anforderungen, Empfehlungen und Richtlinien für die Bewertung der einzelnen Elemente einer Leitzentrale, d. h. Gesamtwarte, Wartenraum, Arbeitsplätze, Anzeigen und Stellteile sowie Arbeitsum¬gebung.
Es werden sämtliche Arten von Leitzentralen behandelt, auch diejenigen, die für Prozessführung, Transport¬systeme und als Abfertigungsräume bei Notfalldiensten vorgesehen sind. Obwohl dieser Teil von ISO 11064 in erster Linie für ortsfeste Leitzentralen vorgesehen ist, können viele der Grundsätze für ortsveränderliche Leit¬zentralen, die auf Schiffen und in Flugzeugen vorhanden sind, wichtig und anwendbar sein.

Conception ergonomique des centres de commande - Partie 7: Principes pour l'évaluation des centres de commande (ISO 11064-7:2006)

L'ISO 11064-7:2006 établit des principes ergonomiques pour l'évaluation des centres de commande. Elle comprend des exigences, des recommandations et des lignes directrices sur l'évaluation des différents éléments des centres de commande, c'est-à-dire, la salle de commande et ses annexes, le poste de travail, les dispositifs d'affichage et de commande et l'environnement de travail.
L'ISO 11064-7:2006 couvre tous les types de centres de commande, y compris ceux destinés à l'industrie de transformation, aux systèmes de transport et aux salles de régulation des services d'urgence. Bien qu'elle ait été conçue à l'origine pour les centres de commande non mobiles, un grand nombre des principes peuvent être pertinents/applicables aux centres mobiles, tels que ceux présents à bord des navires et des aéronefs.

Ergonomsko načrtovanje krmilnih centrov – 7. del: Načela za vrednotenje krmilnih centrov (ISO 11064-7:2006)

General Information

• Status: Published
• Publication Date: 31-Mar-2006
• Withdrawal Date: 30-Oct-2006
• ICS: 13.180 - Ergonomics
• Technical Committee: CEN/TC 122 - Ergonomics
• Drafting Committee: CEN/TC 122/WG 5 - Ergonomics of human-computer interaction
• Current Stage: 6060 - Definitive text made available (DAV) - Publishing
• Start Date: 01-Apr-2006
• Completion Date: 01-Apr-2006
• Ref Project: SIST EN ISO 11064-7:2006 - Ergonomic design of control centres - Part 7: Principles for the evaluation of control centres (ISO 11064-7:2006)

Standards Content (Sample)

SLOVENSKI STANDARD
01-oktober-2006
(UJRQRPVNRQDþUWRYDQMHNUPLOQLKFHQWURY±GHO1DþHOD]DYUHGQRWHQMHNUPLOQLK
FHQWURY,62
Ergonomic design of control centres - Part 7: Principles for the evaluation of control
centres (ISO 11064-7:2006)
Ergonomische Gestaltung von Leitzentralen - Teil 7: Grundsätze für die Bewertung von
Leitzentralen (ISO 11064-7:2006)
Conception ergonomique des centres de commande - Partie 7: Principes pour
l'évaluation des centres de commande (ISO 11064-7:2006)
Ta slovenski standard je istoveten z: EN ISO 11064-7:2006
ICS:
13.180 Ergonomija Ergonomics
25.040.10 9HþRSHUDFLMVNLVWURML Machining centres
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD
EN ISO 11064-7
NORME EUROPÉENNE
EUROPÄISCHE NORM
April 2006
ICS 13.180
English Version
Ergonomic design of control centres - Part 7: Principles for the
evaluation of control centres (ISO 11064-7:2006)
Conception ergonomique des centres de commande - Ergonomische Gestaltung von Leitzentralen - Teil 7:
Partie 7: Principes pour l'évaluation des centres de Grundsätze für die Bewertung von Leitzentralen (ISO
commande (ISO 11064-7:2006) 11064-7:2006)
This European Standard was approved by CEN on 23 March 2006.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the Central Secretariat or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the Central Secretariat has the same status as the official
versions.
CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania,
Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: rue de Stassart, 36  B-1050 Brussels
© 2006 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 11064-7:2006: E
worldwide for CEN national Members.

Foreword
This document (EN ISO 11064-7:2006) has been prepared by Technical Committee ISO/TC 159
"Ergonomics" in collaboration with Technical Committee CEN/TC 122 "Ergonomics", the
secretariat of which is held by DIN.

This European Standard shall be given the status of a national standard, either by publication of
an identical text or by endorsement, at the latest by October 2006, and conflicting national
standards shall be withdrawn at the latest by October 2006.

According to the CEN/CENELEC Internal Regulations, the national standards organizations of
the following countries are bound to implement this European Standard: Austria, Belgium,
Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary,
Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

Endorsement notice
The text of ISO 11064-7:2006 has been approved by CEN as EN ISO 11064-7:2006 without any
modifications.
INTERNATIONAL ISO
STANDARD 11064-7
First edition
2006-04-01
Ergonomic design of control centres —
Part 7:
Principles for the evaluation of control
centres
Conception ergonomique des centres de commande —
Partie 7: Principes pour l'évaluation des centres de commande

Reference number
ISO 11064-7:2006(E)
©
ISO 2006
ISO 11064-7:2006(E)
PDF disclaimer
This PDF file may contain embedded typefaces. In accordance with Adobe's licensing policy, this file may be printed or viewed but
shall not be edited unless the typefaces which are embedded are licensed to and installed on the computer performing the editing. In
downloading this file, parties accept therein the responsibility of not infringing Adobe's licensing policy. The ISO Central Secretariat
accepts no liability in this area.
Adobe is a trademark of Adobe Systems Incorporated.
Details of the software products used to create this PDF file can be found in the General Info relative to the file; the PDF-creation
parameters were optimized for printing. Every care has been taken to ensure that the file is suitable for use by ISO member bodies. In
the unlikely event that a problem relating to it is found, please inform the Central Secretariat at the address given below.

©  ISO 2006
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or
ISO's member body in the country of the requester.
ISO copyright office
Case postale 56 • CH-1211 Geneva 20
Tel. + 41 22 749 01 11
Fax + 41 22 749 09 47
E-mail [e-mail]
Web www.iso.org
Published in Switzerland
ii © ISO 2006 – All rights reserved

ISO 11064-7:2006(E)
Contents Page
Foreword. iv
Introduction . v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions. 1
4 Requirements and recommendations for evaluation process. 3
4.1 General verification and validation (V&V) issues. 3
4.2 Verification and validation plan. 5
4.3 Verification and validation scope. 5
4.4 Verification and validation criteria . 6
4.5 Verification and validation input documents.7
4.6 Verification and validation team. 7
4.7 Verification and validation resources. 7
4.8 Verification and validation methods. 8
4.9 Verification and validation measures . 8
4.10 Verification and validation results . 9
Annex A (informative) Checklist for V&V evaluation process . 10
Annex B (informative) Evaluation process . 12
Annex C (informative) Evaluation (V&V) methods . 16
Bibliography . 20

ISO 11064-7:2006(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the
International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International Standards
adopted by the technical committees are circulated to the member bodies for voting. Publication as an
International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO shall not be held responsible for identifying any or all such patent rights.
ISO 11064-7 was prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 4,
Ergonomics of human-system interaction.
ISO 11064 consists of the following parts, under the general title Ergonomic design of control centres:
⎯ Part 1: Principles for the design of control centres
⎯ Part 2: Principles for the arrangement of control suites
⎯ Part 3: Control room layout
⎯ Part 4: Layout and dimensions of workstations
⎯ Part 6: Environmental requirements for control centres
⎯ Part 7: Principles for the evaluation of control centres
iv © ISO 2006 – All rights reserved

ISO 11064-7:2006(E)
Introduction
This part of ISO 11064 establishes ergonomic requirements, recommendations and guidelines for the
evaluation of control centres.
User requirements are a central theme of this part of ISO 11064 and the processes described are designed to
take account of the needs of users at all stages. The overall strategy for dealing with user requirements is
presented in ISO 11064-1.
ISO 11064-2 provides guidance on the design and planning of the control centre in relation to its supporting
areas. ISO 11064-3 gives all the requirements and guidance on control room layout. Requirements for the
design of workstations, displays and controls and the physical working environment are presented in
ISO 11064-4 and ISO 11064-6.
The various parts of ISO 11064 cover the general principles of ergonomic design appropriate to a range of
industries and service providers.
The users of this part of ISO 11064 are likely to include, for example, project managers, acceptance engineers,
purchasers, suppliers and regulatory bodies.
The ultimate beneficiaries of this part of ISO 11064 will be the control centre operator and other users. It is the
needs of these users that provide the ergonomic requirements used by the developers of International
Standards. Although it is unlikely that the end user will read this part of ISO 11064, or even know of its
existence, its application should provide the user with interfaces that are more usable and a working
environment which is more consistent with operational demands. It should result in a solution that will
minimize error and enhance productivity.
The terms “human factors” and “ergonomics” are used interchangeably in ISO 11064 and are considered as
synonyms.
INTERNATIONAL STANDARD ISO 11064-7:2006(E)

Ergonomic design of control centres —
Part 7:
Principles for the evaluation of control centres
1 Scope
This part of ISO 11064 establishes ergonomic principles for the evaluation of control centres. It gives
requirements, recommendations and guidelines on evaluation of the different elements of the control centre,
i.e. control suite, control room, workstations, displays and controls, and work environment.
It covers all types of control centres, including those for the process industry, transport systems and
dispatching rooms in the emergency services. Although this part of ISO 11064 is primarily intended for non-
mobile control centres, many of the principles could be relevant/applicable to mobile centres, such as those
found on ships and aircraft.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
ISO 11064-1:2000, Ergonomic design of control centres — Part 1: Principles for the design of control centres
ISO 13407, Human-centred design processes for interactive systems
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
3.1
evaluation process
combined effort of all verification and validation (V&V) activities in a project using selected methods and the
recording of the results
NOTE “Evaluation process” is used synonymously with “verification and validation process”.
3.2
human engineering discrepancy
HED
departure from some benchmark of system design suitability for the roles and capabilities of the human
operator and/or user
NOTE This may, for example, include a deviation from meeting an operator/user preference.
---------
...