EN ISO 28803:2012

Ergonomics of the physical environment - Application of international standards to people with special requirements (ISO 28803:2012)

This International Standard describes how International Standards concerned with the ergonomics of the
physical environment can be applied for people with special requirements, who would otherwise be considered
to be beyond the scope of those standards. It has been produced according to the principles of accessible
design provided in ISO/IEC Guide 71 and using the data provided in ISO/TR 22411.
It is not restricted to any specific environment but provides the general principles that allow assessment and
evaluation, and can contribute to the development of standards concerned with specific environments. It is
applicable to built environments as well as to other indoor, vehicle and outdoor environments. Nor is it restricted
to specific environmental components; it includes assessment of acoustic environments, thermal environments,
lighting, air quality and other environmental factors that could be considered to influence the health, comfort
and performance of people with special requirements in an environment.
It is applicable to all occupants of such environments who can be considered to have special requirements.
NOTE This will depend upon context and can, for example, include babies, infants, men or women, people with
disabilities, older or ill people. A person could have a special requirement in one type of environment but not in another.

Ergonomie der physikalischen Umgebung - Anwendung Internationaler Normen für Personen mit speziellen Anforderungen (ISO 28803:2012)

Diese Norm beschreibt, wie Internationale Normen, die sich mit der Ergonomie der physikalischen Umgebung befassen, für Menschen mit besonderen Bedürfnissen angewendet werden können und gilt für diejenigen Personen, die ansonsten jenseits der Anwendungsbereiche vorhandener Normen stehen. Sie wurde nach den Grundsätzen für zugängliche Gestaltung, die in ISO/IEC Guide 71 aufgeführt und den in ISO/TR 22411 zur Verfügung gestellten Daten zu entnehmen sind, erstellt.
Sie ist nicht auf eine bestimmte Umgebung beschränkt, sondern stellt allgemeine Grundsätze dar, die die Beurteilung und die Bewertung und kann zur Entwicklung von Normen angewendet werden, die sich mit besonderen Umgebungen befassen. Sie gilt für eingebaute Umgebungen ebenso wie für andere Innenumgebungen, Fahrzeugumgebungen und Umgebungen im Freien. Sie ist nicht auf besondere Teile der Umgebung beschränkt; sie enthält die Beurteilung von akustischen Umgebungen, thermischen Umgebungen, Beleuchtung, Luftqualität und andere Umgebungsfaktoren, von denen angenommen werden kann, dass sie die Gesundheit, die Behaglichkeit und die Leistung von Menschen mit besonderen Bedürfnissen in einer Umgebung beeinflussen.
Diese Norm gilt für alle Anwesenden in Umgebungen, von denen angenommen werden kann, dass sie besondere Bedürfnisse haben.
ANMERKUNG   Das ist vom Zusammenhang abhängig, und kann zum Beispiel Säuglinge, Kleinkinder, Männer und Frauen, Personen mit Behinderungen, ältere Personen, kranke Personen usw. betreffen. Eine Person kann in einer Art von Umgebung ein besonderes Bedürfnis haben und in einer anderen nicht.

Ergonomie de l'environnement physique - Application des Normes internationales aux personnes ayant des exigences particulières (ISO 28803:2012)

La présente Norme internationale décrit la manière dont les Normes internationales existantes relatives à
l'ergonomie de l'environnement physique peuvent être appliquées aux personnes ayant des exigences
particulières et qui, autrement, seraient considérées comme n'entrant pas dans le domaine d'application de
ces normes. Elle a été élaborée conformément aux principes de conception accessible décrits dans le Guide
ISO/CEI 71 et à l'aide des données fournies par l'ISO/TR 22411.
Elle ne se limite pas à un environnement particulier, mais fournit des principes généraux d'évaluation et
peut contribuer à l'élaboration de normes relatives à des environnements spécifiques. Elle est applicable
aux milieux bâtis et aux autres environnements intérieurs, aux moyens de transport et aux environnements
extérieurs. Elle ne se limite pas non plus à certains aspects environnementaux; elle comprend l'évaluation
des environnements acoustiques, des ambiances thermiques, de l'éclairage, de la qualité de l'air et d'autres
facteurs environnementaux susceptibles d'avoir des effets sur la santé, le confort et les performances des
personnes ayant des exigences particulières dans un environnement donné.
Elle est applicable à tous les occupants de ces environnements pouvant être considérés comme ayant des
exigences particulières.
NOTE En fonction du contexte, cela peut inclure, par exemple, les bébés, les enfants, les hommes ou les femmes, les
personnes ayant des incapacités, les personnes âgées ou malades. Une personne peut avoir une exigence particulière
dans un type donné d'environnement, mais pas dans un autre.

Ergonomija fizikalnega okolja - Uporaba mednarodnih standardov za ljudi s posebnimi potrebami (ISO 28803:2012)

Ta mednarodni standard opisuje, kako se lahko mednarodni standardi, ki obravnavajo ergonomijo fizikalnega okolja, uporabljajo za ljudi s posebnimi potrebami, ki bi bili sicer izključeni iz področja uporabe teh standardov. Pripravljen je v skladu z načeli dostopnega načrtovanja iz vodila ISO/IEC 71 in na podlagi podatkov iz standarda ISO/TR 22411. Standard ni omejen na nobeno posebno okolje, ampak določa splošna načela, ki omogočajo oceno in vrednotenje, pri čemer lahko prispeva k razvoju standardov za posebna okolja. Uporablja se za grajeno okolje ter za druga notranja okolja, okolja v vozilu in zunanja okolja. Prav tako ni omejen na posebne okoljske elemente; vključuje oceno akustičnega okolja, temperaturnega okolja, osvetlitve, kakovosti zraka in drugih okoljskih dejavnikov, za katere se lahko šteje, da vplivajo na zdravje, udobje in delovanje oseb s posebnimi potrebami v posameznem okolju. Uporablja se za vse uporabnike takšnih okolij, za katere se šteje, da imajo posebne potrebe.

General Information

• Status: Published
• Publication Date: 14-Mar-2012
• Withdrawal Date: 29-Sep-2012
• ICS: 13.180 - Ergonomics
• Technical Committee: CEN/TC 122 - Ergonomics
• Drafting Committee: CEN/TC 122/WG 11 - Ergonomics of the Physical Environment
• Current Stage: 6060 - Definitive text made available (DAV) - Publishing
• Start Date: 15-Mar-2012
• Completion Date: 15-Mar-2012
• Ref Project: SIST EN ISO 28803:2012 - Ergonomics of the physical environment - Application of international standards to people with special requirements (ISO 28803:2012)

Standards Content (Sample)

SLOVENSKI STANDARD
01-julij-2012
Ergonomija fizikalnega okolja - Uporaba mednarodnih standardov za ljudi s
posebnimi potrebami (ISO 28803:2012)
Ergonomics of the physical environment - Application of international standards to people
with special requirements (ISO 28803:2012)
Ergonomie der physikalischen Umgebung - Anwendung Internationaler Normen für
Personen mit speziellen Anforderungen (ISO 28803:2012)
Ergonomie de l'environnement physique - Application des Normes internationales aux
personnes ayant des exigences particulières (ISO 28803:2012)
Ta slovenski standard je istoveten z: EN ISO 28803:2012
ICS:
13.180 Ergonomija Ergonomics
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD
EN ISO 28803
NORME EUROPÉENNE
EUROPÄISCHE NORM
March 2012
ICS 13.180
English Version
Ergonomics of the physical environment - Application of
international standards to people with special requirements (ISO
28803:2012)
Ergonomie de l'environnement physique - Application des Ergonomie der physikalischen Umgebung - Anwendung
Normes internationales aux personnes ayant des Internationaler Normen für Personen mit besonderen
exigences particulières (ISO 28803:2012) Bedürfnissen (ISO 28803:2012)
This European Standard was approved by CEN on 14 March 2012.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same
status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.

EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2012 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 28803:2012: E
worldwide for CEN national Members.

Contents Page
Foreword .3

Foreword
This document (EN ISO 28803:2012) has been prepared by Technical Committee ISO/TC 159 "Ergonomics"
in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of which is held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by September 2012, and conflicting national standards shall be
withdrawn at the latest by September 2012.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,
Sweden, Switzerland, Turkey and the United Kingdom.
Endorsement notice
The text of ISO 28803:2012 has been approved by CEN as a EN ISO 28803:2012 without any modification.

INTERNATIONAL ISO
STANDARD 28803
First edition
2012-03-15
Ergonomics of the physical
environment — Application of
International Standards to people with
special requirements
Ergonomie de l’environnement physique — Application des Normes
internationales aux personnes ayant des exigences particulières
Reference number
ISO 28803:2012(E)
©
ISO 2012
ISO 28803:2012(E)
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or ISO’s
member body in the country of the requester.
ISO copyright office
Case postale 56 • CH-1211 Geneva 20
Tel. + 41 22 749 01 11
Fax + 41 22 749 09 47
E-mail [e-mail]
Web www.iso.org
Published in Switzerland
ii © ISO 2012 – All rights reserved

ISO 28803:2012(E)
Contents Page
Foreword .iv
Introduction . v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 General factors requiring consideration when designing or evaluating environments for people
with special requirements . 2
5 Considerations related to design and evaluation of the thermal environment . 3
5.1 Factors requiring special consideration for design and evaluation . 3
5.2 Moderate thermal environments and people with special requirements . 4
5.3 Hot environments and people with special requirements . 5
5.4 Cold environments and people with special requirements . 6
5.5 Supporting standards for evaluation of thermal environments . 6
5.6 Thermal disabilities . 7
6 Considerations related to design and evaluation of the acoustic environment . 9
6.1 General factors requiring consideration when designing and evaluating environments for
people with special requirements . 9
6.2 ISO 7731, Ergonomics — Danger signals for public and work areas — Auditory
danger signals . 11
6.3 ISO 11429, Ergonomics — System of auditory and visual danger and information signals .12
6.4 ISO 9355-2, Ergonomic requirements for the design of displays and control actuators — Part
2: Displays .12
6.5 ISO 9921, Ergonomics — Assessment of speech communication .12
6.6 IEC 60268-16, Sound system equipment — Part 16: Objective rating of speech intelligibility by
speech transmission index .13
7 Assessment of visual and lighting environments .13
7.1 General .13
7.2 Contrast sensitivity .14
7.3 ISO 8995, Lighting of indoor work places .14
7.4 Lighting for older people .14
8 Considerations related to air quality .14
9 Considerations related to assessment of other environmental components .15
9.1 General .15
9.2 Vibration environments .15
9.3 Interaction of environmental components .16
10 Environmental design and adaptive opportunity .16
Bibliography .18
ISO 28803:2012(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International
Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International Standards
adopted by the technical committees are circulated to the member bodies for voting. Publication as an
International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO shall not be held responsible for identifying any or all such patent rights.
ISO 28803 was prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 5, Ergonomics
of the physical environment.
iv © ISO 2012 – All rights reserved

ISO 28803:2012(E)
Introduction
This is one of a series of International Standards concerned with the ergonomics of the physical environment.
This International Standard complements others in the series concerned with specific components of the
environment, such as thermal environments, acoustics, lighting or air quality, building upon them to allow an
assessment of human response to the total environment. This International Standard is particularly concerned
with extending the scopes of other International Standards — see 5.2.2, 5.3.2 to 5.3.5, 5.4.2, 5.5, 6.2 to 6.6, 7.3
and 9.2 — so that they can be applied to as wide a range of people as possible. The background information
it provides on the responses and needs of groups of persons with special requirements will contribute to
accessible environmental designs that will complement other activities in the field of ergonomics.
This International Standard includes a description of the range and variety of responses and adaptations
to physical environments of people with special requirements, and the consequences for measuring and
evaluating those environments. It considers the application of indices and methods for people with special
requirements where health and safety, comfort and well-being are considerations. It provides a description of
the nature of the particular characteristics of people with special requirements in the context of their responses
to environments (e.g. restricted sensation, reduced perception or ability to respond). It is not a database of
characteristics of people with special requirements, but uses data from ISO/TR 22411 to provide methods and
criteria that will in turn provide accessible environments.
INTERNATIONAL STANDARD ISO 28803:2012(E)
Ergonomics of the physical environment — Application of
International Standards to people with special requirements
1 Scope
This International Standard describes how International Standards concerned with the er
...