EN ISO 28802:2012
(Main)Ergonomics of the physical environment - Assessment of environments by means of an environmental survey involving physical measurements of the environment and subjective responses of people (ISO 28802:2012)
Ergonomics of the physical environment - Assessment of environments by means of an environmental survey involving physical measurements of the environment and subjective responses of people (ISO 28802:2012)
This International Standard provides an environmental survey method for the assessment of the comfort and
well-being of occupants of indoor and outdoor environments. It is not restricted to any particular environment,
but provides the general principles that allow assessment and evaluation.
It presents the principles for conducting an environmental survey to assess the comfort and well-being of people
in environments. It gives guidance on the design of the survey, as well as on the environmental measurements
used to quantify the environment and the subjective assessment methods used to quantify the occupants'
responses to that environment. It does not provide guidance on the design of subjective scales.
It is applicable to built as well as other environments, including vehicle and outdoor environments, and to all
the occupants of those environments who can be considered as providing valid responses to an environmental
survey. There may be specific features of certain types of environment that have to be taken into account;
however, the general principles it outlines will apply.
This International Standard is not restricted to specific environmental components. It includes assessment of
thermal environments, the acoustic environment, the visual and lit environment, air quality and other environmental
factors that could be considered to influence the comfort and well-being of the occupants of an environment.
It is a basic ergonomics standard which can contribute to the development of standards concerned with specific
environments such as those found in buildings. It is intended to be used by people involved in the general
assessment and evaluation of physical environments, including general ergonomics practitioners as well as
those who develop standards and guidelines for specific applications.
NOTE The results of the environmental survey produced by the application of this International Standard may identify
specific problems that require expert advice.
Ergonomie der physikalischen Umgebung - Beurteilung von Umgebungsbedingungen auf der Grundlage von Erhebungen unter Einbeziehung physikalischer Umgebungsmessungen und Angaben der Betroffenen (ISO 28802:2012)
Diese Internationale Norm legt ein Normverfahren der Umgebungserhebung zur Beurteilung der Behaglichkeit und des Wohlbefindens von Personen, die sich in Innenräumen und im Freien aufhalten, fest. Sie ist nicht auf eine bestimmte Umgebung beschränkt, sondern beschreibt allgemeine Grundsätze, die die Beurteilung und Bewertung ermöglichen.
Sie stellt die Grundsätze zur Durchführung einer Umgebungserhebung dar, um die Behaglichkeit und das Wohlbefinden der sich darin befindenden Personen zu beurteilen. Sie umfasst eine Anleitung zur Gestaltung der Erhebung und zu Messungen von Umgebungsparametern für die quantitative Beurteilung der Umgebung sowie subjektive Beurteilungsverfahren, um die Reaktionen von Personen auf diese Umgebung zu bewerten. Sie bietet keine Anleitung zur Erstellung subjektiver Skalen.
Sie ist anwendbar für Innenräume in Gebäuden und ebenso für andere Umgebungen, wie Fahrzeuginnenräume und Umgebungen im Freien und für alle Personen, die sich in Umgebungen aufhalten und von denen angenommen werden kann, dass sie zuverlässige Reaktionen für eine Umgebungserhebung zeigen. Möglicherweise müssen bei bestimmten Umgebungsarten besondere Eigenschaften berücksichtigt werden, dennoch gelten die in dieser Norm angegebenen allgemeinen Grundsätze.
Diese Internationale Norm ist nicht auf bestimmte Umgebungsbereiche beschränkt. Sie umfasst die Beurteilung von thermischer Umgebung, akustischer Umgebung, visueller und beleuchteter Umgebung, Luftqualität und anderen Umgebungsfaktoren, die die Behaglichkeit und das Wohlbefinden der Menschen in einer Umgebung beeinflussen können.
Sie ist eine Ergonomie-Grundnorm, die zur Entwicklung von Normen beitragen kann, die sich mit besonderen Umgebungen befassen, wie sie innerhalb von Gebäuden anzutreffen sind. Sie ist zur Anwendung von Personen vorgesehen, die sich mit der allgemeinen Beurteilung und Bewertung physikalischer Umgebungen befassen. Dazu gehören die Ausübenden allgemeiner Ergonomie und auch jene Personen, die Normen und Anleitungen für besondere Anwendungen entwerfen.
ANMERKUNG Die durch die Anwendung dieser Internationalen Norm erzielten Ergebnisse der Umgebungserhebung können besondere Probleme aufzeigen, die den Rat von Experten erfordern.
Ergonomie de l'environnement physique - Évaluation au moyen d'une enquête environnementale comprenant des mesurages physiques et des réponses humaines subjectives (ISO 28802:2012)
La présente Norme internationale fournit une méthode normalisée d'enquête environnementale pour l'évaluation
du confort et du bien-être des occupants d'environnements intérieurs et extérieurs. Elle ne se limite pas à un
environnement particulier, mais fournit des principes généraux d'évaluation.
Elle décrit les principes de conduite d'une enquête environnementale destinée à évaluer le confort et le bien-être
des personnes dans un environnement. Elle fournit des recommandations pour la conception de l'enquête ainsi
que sur les mesures destinées à quantifier l'environnement et les méthodes d'évaluation subjective destinées
à qualifier les réponses des occupants de cet environnement. Elle ne fournit pas de recommandations pour la
conception des échelles subjectives.
La présente Norme internationale est applicable aux milieux bâtis et autres environnements, notamment les
moyens de transport et les environnements extérieurs, et à tous les occupants d'environnements dont les
réponses dans le cadre d'une enquête environnementale peuvent être considérées comme valables. Même
s'il faut parfois tenir compte des caractéristiques spécifiques de certains types d'environnement, les principes
généraux établis dans la présente Norme internationale s'appliquent.
La présente Norme internationale ne se limite pas à certains aspects environnementaux. Elle comprend
l'évaluation des ambiances thermiques, de l'environnement acoustique, de l'environnement visuel, de
l'éclairage, de la qualité de l'air et autres facteurs environnementaux susceptibles d'avoir des effets sur le
confort et le bien-être des occupants d'un environnement donné.
La présente Norme internationale est une norme ergonomique de base qui peut contribuer à l'élaboration de
normes relatives à des environnements spécifiques tels que ceux observés dans les bâtiments.
Elle est destinée à être utilisée par les personnes impliquées dans l'évaluation générale des environnements
physiques, y compris les ergonomes ainsi que tous ceux qui élaborent des normes et des lignes directrices
pour des applications particulières.
NOTE Les résultats de l'enquête environnementale obtenus par l'application de la présente Norme internationale
peuvent identifier des problèmes spécifiques nécessitant l'avis d'un expert.
Ergonomija fizikalnega okolja - Ocena okolja s pomočjo okoljske raziskave, ki vključuje fizikalne meritve okolja in subjektivne odzive ljudi (ISO 28802:2012)
Ta mednarodni standard določa metodo okoljske raziskave za oceno udobja in dobrega počutja uporabnikov notranjega in zunanjega okolja. Ni omejen na določeno okolje, ampak določa splošna načela, ki omogočajo oceno in vrednotenje. Predstavlja načela za izvajanje okoljske raziskave za oceno udobja in dobrega počutja ljudi v različnih okoljih. Standard vključuje navodila za strukturo raziskave ter okoljske meritve, ki se uporabljajo za količinsko definicijo okolja, in metode subjektivnega ocenjevanja, ki se uporabljajo za količinsko definicijo odzivov uporabnikov na to okolje. Ne vključuje navodil za oblikovanje subjektivnih meril. Uporablja se za grajeno okolje in druga okolja, vključno z okolji v vozilu in zunanjimi okolji, ter za vse uporabnike teh okolij, za katere se šteje, da lahko zagotovijo veljavne odzive na okoljsko raziskavo. Pri nekaterih vrstah okolja je morda treba upoštevati njihove posebne značilnosti, vendar se bodo uporabljala določena splošna načela. Ta mednarodni standard ni omejen na posebne okoljske elemente. Vključuje oceno temperaturnega okolja, akustičnega okolja, vizualnega in svetlobnega okolja, kakovosti zraka ter drugih okoljskih dejavnikov, za katere se lahko šteje, da vplivajo na udobje in dobro počutje uporabnikov okolja. Gre za osnovni ergonomski standard, ki lahko prispeva k razvoju standardov za posebna okolja, kot je okolje v stavbah. Namenjen je osebam, ki se ukvarjajo s splošnim ocenjevanjem in vrednotenjem fizikalnega okolja, vključno s strokovnjaki za splošno ergonomijo ter tistimi, ki razvijajo standarde in smernice za posebne uporabe.
General Information
Standards Content (Sample)
SLOVENSKI STANDARD
01-julij-2012
(UJRQRPLMDIL]LNDOQHJDRNROMD2FHQDRNROMDVSRPRþMRRNROMVNHUD]LVNDYHNL
YNOMXþXMHIL]LNDOQHPHULWYHRNROMDLQVXEMHNWLYQHRG]LYHOMXGL ,62
Ergonomics of the physical environment - Assessment of environments by means of an
environmental survey involving physical measurements of the environment and
subjective responses of people (ISO 28802:2012)
Ergonomie der physikalischen Umgebung - Beurteilung von Umgebungsbedingungen
auf der Grundlage von Erhebungen unter Einbeziehung physikalischer
Umgebungsmessungen und Angaben der Betroffenen (ISO 28802:2012)
Ergonomie de l'environnement physique - Évaluation au moyen d'une enquête
environnementale comprenant des mesurages physiques et des réponses humaines
subjectives (ISO 28802:2012))
Ta slovenski standard je istoveten z: EN ISO 28802:2012
ICS:
13.180 Ergonomija Ergonomics
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EUROPEAN STANDARD
EN ISO 28802
NORME EUROPÉENNE
EUROPÄISCHE NORM
March 2012
ICS 13.180
English Version
Ergonomics of the physical environment - Assessment of
environments by means of an environmental survey involving
physical measurements of the environment and subjective
responses of people (ISO 28802:2012)
Ergonomie de l'environnement physique - Évaluation au Ergonomie der physikalischen Umgebung - Beurteilung von
moyen d'une enquête environnementale comprenant des Umgebungsbedingungen auf der Grundlage von
mesurages physiques et des réponses humaines Erhebungen unter Einbeziehung physikalischer
subjectives (ISO 28802:2012) Umgebungsmessungen und Angaben der Betroffenen (ISO
28802:2012)
This European Standard was approved by CEN on 29 February 2012.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same
status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2012 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 28802:2012: E
worldwide for CEN national Members.
Contents Page
Foreword .3
Foreword
This document (EN ISO 28802:2012) has been prepared by Technical Committee ISO/TC 159 "Ergonomics"
in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of which is held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by September 2012, and conflicting national standards shall be
withdrawn at the latest by September 2012.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,
Sweden, Switzerland, Turkey and the United Kingdom.
Endorsement notice
The text of ISO 28802:2012 has been approved by CEN as a EN ISO 28802:2012 without any modification.
INTERNATIONAL ISO
STANDARD 28802
First edition
2012-03-01
Ergonomics of the physical
environment — Assessment of
environments by means of an
environmental survey involving physical
measurements of the environment and
subjective responses of people
Ergonomie de l’environnement physique — Évaluation au moyen d’une
enquête environnementale comprenant des mesurages physiques et
des réponses humaines subjectives
Reference number
ISO 28802:2012(E)
©
ISO 2012
ISO 28802:2012(E)
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means,
electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or ISO’s
member body in the country of the requester.
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Published in Switzerland
ii © ISO 2012 – All rights reserved
ISO 28802:2012(E)
Contents Page
Foreword .iv
Introduction . v
1 Scope . 1
2 Normative references . 1
3 Terms, definitions and symbols . 2
4 Designing an environmental survey . 2
4.1 Aim of survey . 2
4.2 Measurement of the physical environment . 2
4.3 Measurement of subjective responses . 3
4.4 Where to measure? . 3
4.5 What to measure? . 4
4.6 When to measure? . 4
4.7 How many people and who? . 4
4.8 Adaptive opportunities . 4
5 Measurement of the thermal environment . 5
5.1 Physical measures . 5
5.2 Subjective measures . 5
5.3 Observation/assessment . 7
6 Measurement of the acoustical environment . 8
6.1 Physical measures . 8
6.2 Subjective measures . 8
6.3 Observation/assessment . 9
7 Measurement of the visual and lighting environment . 9
7.1 Physical measures . 9
7.2 Subjective measures . 9
7.3 Observation assessment .10
8 Measurement of the air quality environment . 11
8.1 Physical measures . 11
8.2 Subjective measures . 11
8.3 Observation assessment . 11
9 Measurement of the vibration environment .12
9.1 Physical measures .12
9.2 Subjective measures .12
9.3 Observation/assessment .13
10 Other environmental factors .13
Annex A (informative) Example of an environmental survey in a building .14
Bibliography .19
ISO 28802:2012(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International
Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International Standards
adopted by the technical committees are circulated to the member bodies for voting. Publication as an
International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO shall not be held responsible for identifying any or all such patent rights.
ISO 28802 was prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 5, Ergonomics
of the physical environment.
iv © ISO 2012 – All rights reserved
ISO 28802:2012(E)
Introduction
This is one of a series of International Standards concerned with the ergonomics of the physical environment. It
provides a method for conducting an environmental survey. It complements other International Standards in the
series concerned with specific components of the environment such as thermal, acoustic, lighting and air quality
environments. It builds upon those standards to allow the assessment of human response to the total environment.
This International Standard presents methods for the evaluation of comfort using physical measures of the
environment and subjective measures from people. It provides methods for the assessment of thermal, acoustic,
visual and lighting, and air quality environments, as well as other relevant environmental components. For
each environmental component, methods are provided for measuring the physical environment and subjective
responses to the environment. An assessme
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