CEN ISO/TR 9241-100:2023

Ergonomics of human-system interaction - Part 100: Overview of ISO 9241 software ergonomic standards (ISO/TR 9241-100:2023)

This document provides an overview of ISO 9241 software ergonomic standards in the form of executive summaries of these standards, in particular the parts in the ISO 9241-1XX family of documents. In addition, it provides executive summaries for ISO 9241-11, ISO 9241-210 and ISO 9241-220, which have specific relevance to the design of software-based interactive systems.
This document is intended for the following types of users:
—     managers, who are involved in planning and managing product, system and/or service development projects, who are to be informed on the human-centred design approach and on guidance on software ergonomics;
—     developers, who will apply the guidance in these documents during the development process (either directly, based on training, or by using tools and style guides which incorporate the guidance);
—     user interface design roles (including interaction designers, information architects, user interface designers, visual designers and content creators), who will apply the guidance in these documents during the creation and design process (either directly, based on training, or by using tools and style guides which incorporate the guidance);
—     user researchers, who are responsible for identifying user needs and inform context of use of a product, system or service;
—     evaluators, who are responsible for ensuring that products, systems or services meet the recommendations contained in these documents;
—     buyers, who will reference these documents in contracts during product procurement;
—     designers of user interface development tools and style guides to be used by user interface designers and developers.
While the documents are applicable to all types of interactive systems, they do not cover the specifics of every context of use, such as safety critical systems and collaborative work.

Ergonomie der Mensch-System-Interaktion - Teil 100: Überblick über Normen zur Software-Ergonomie (ISO/TR 9241-100:2023)

Ergonomie de l’interaction homme-système - Partie 100: Vue d’ensemble des normes ISO 9241 relatives à l’ergonomie des logiciels (ISO/TR 9241-100:2023)

Le présent document offre une vue d’ensemble des normes ISO 9241 relatives à l’ergonomie des logiciels sous la forme de résumés de ces normes, en particulier les parties de la famille de documents ISO 9241-1XX. Il fournit également des résumés de l’ISO 9241-11, l’ISO 9241-210 et l’ISO 9241-220, qui ont une pertinence spécifique pour la conception de systèmes interactifs basés sur des logiciels.
Le présent document s’adresse aux types d’utilisateurs suivants:
—     les directeurs, qui sont impliqués dans la planification et la gestion des projets de développement de produits, de systèmes et/ou de services, et qui doivent être informés de l’approche de conception centrée sur l’opérateur humain et des recommandations relatives à l’ergonomie des logiciels;
—     les développeurs, qui appliqueront les recommandations de ces documents lors du processus de développement (soit directement, sur la base d’une formation, soit en utilisant des outils et des guides de style qui intègrent les recommandations);
—     les rôles liés à la conception d’interfaces utilisateur (y compris les concepteurs de systèmes interactifs, les architectes de l’information, les concepteurs d’interfaces utilisateur, les concepteurs visuels et les créateurs de contenu), qui appliqueront les recommandations de ces documents lors du processus de création et de conception (soit directement, sur la base d’une formation, soit en utilisant des outils et des guides de style qui intègrent les recommandations);
—     les analystes de l’expérience utilisateur, qui sont chargés d’identifier les besoins des utilisateurs et qui renseignent sur le contexte d’utilisation d’un produit, d’un système ou d’un service;
—     les évaluateurs, qui sont tenus de s’assurer que les produits, les systèmes ou les services sont conformes aux recommandations contenues dans ces documents;
—     les acheteurs, qui se réfèreront à ces documents dans les contrats lors de l’achat du produit;
—     les concepteurs d’outils de développement d’interfaces utilisateur et de guides de style destinés à être utilisés par les concepteurs et les développeurs d’interfaces utilisateur.
Bien que les documents soient applicables à tous les types de systèmes interactifs, ils ne couvrent pas les spécificités de tous les contextes d’utilisation, tels que les systèmes critiques pour la sécurité et le travail collaboratif.

Ergonomija medsebojnega vplivanja človek-sistem - 100. del: Pregled standardov ISO 9241 za ergonomijo, povezano s programsko opremo (ISO/TR 9241-100:2023)

Standard ISO 9241-100:2010 uporabnikom standardov v zvezi z ergonomijo, povezano s programsko opremo, omogoča prepoznavanje standardov za ergonomijo, ki so pomembni zlasti za razvoj programske opreme, pridobitev pregleda nad vsebino standardov za ergonomijo, povezano s programsko opremo, razumevanje vloge standardov za ergonomijo, povezano s programsko opremo, tako pri določanju zahtev za uporabnike kot pri načrtovanju in vrednotenju uporabniških vmesnikov ter razumevanje povezav med različnimi standardi.
Standardi za ergonomijo, povezano s programsko opremo, se uporabljajo za vse komponente programske opreme interaktivnega sistema, ki vplivajo na uporabnost, vključno z aplikacijsko programsko opremo (vključno s spletnimi aplikacijami), operacijskimi sistemi, vdelano programsko opremo, orodji za razvoj programske opreme in podpornimi tehnologijami.

General Information

• Status: Published
• Publication Date: 11-Apr-2023
• ICS: 13.180 - Ergonomics
• ICS: 35.180 - IT Terminal and other peripheral equipment
• Technical Committee: CEN/TC 122 - Ergonomics
• Drafting Committee: CEN/TC 122/WG 5 - Ergonomics of human-computer interaction
• Current Stage: 6060 - Definitive text made available (DAV) - Publishing
• Start Date: 12-Apr-2023
• Completion Date: 12-Apr-2023
• Ref Project: SIST-TP CEN ISO/TR 9241-100:2023 - Ergonomics of human-system interaction - Part 100: Overview of ISO 9241 software ergonomic standards (ISO/TR 9241-100:2023)

Relations

• Replaces: CEN ISO/TR 9241-100:2011 - Ergonomics of human-system interaction - Part 100: Introduction to standards related to software ergonomics (ISO/TR 9241-100:2010)
• Effective Date: 19-Jan-2023

Standards Content (Sample)

SLOVENSKI STANDARD
SIST-TP CEN ISO/TR 9241-100:2023
01-november-2023
Ergonomija medsebojnega vplivanja človek-sistem - 100. del: Pregled standardov
ISO 9241 za ergonomijo, povezano s programsko opremo (ISO/TR 9241-100:2023)
Ergonomics of human-system interaction - Part 100: Overview of ISO 9241 software
ergonomic standards (ISO/TR 9241-100:2023)
Ergonomie der Mensch-System-Interaktion - Teil 100: Überblick über Normen zur
Software-Ergonomie (ISO/TR 9241-100:2023)
Ergonomie de l'interaction homme-système - Partie 100: Introduction aux normes
relatives à l'ergonomie des logiciels (ISO/TR 9241-100:2023)
Ta slovenski standard je istoveten z: CEN ISO/TR 9241-100:2023
ICS:
13.180 Ergonomija Ergonomics
35.180 Terminalska in druga IT Terminal and other
periferna oprema IT peripheral equipment
SIST-TP CEN ISO/TR 9241-100:2023 en,fr,de
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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CEN ISO/TR 9241-100
TECHNICAL REPORT

RAPPORT TECHNIQUE

April 2023
TECHNISCHER REPORT
ICS 13.180; 35.180 Supersedes CEN ISO/TR 9241-100:2011
English Version

Ergonomics of human-system interaction - Part 100:
Overview of ISO 9241 software ergonomic standards
(ISO/TR 9241-100:2023)
Ergonomie de l'interaction homme-système - Partie Ergonomie der Mensch-System-Interaktion - Teil 100:
100: Vue d'ensemble des normes ISO 9241 relatives à Überblick über Normen zur Software-Ergonomie
l'ergonomie des logiciels (ISO/TR 9241-100:2023) (ISO/TR 9241-100:2023)


This Technical Report was approved by CEN on 10 March 2023. It has been drawn up by the Technical Committee CEN/TC 122.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and
United Kingdom.





EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2023 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN ISO/TR 9241-100:2023 E
worldwide for CEN national Members.

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CEN ISO/TR 9241-100:2023 (E)
Contents Page
European foreword . 3

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SIST-TP CEN ISO/TR 9241-100:2023
CEN ISO/TR 9241-100:2023 (E)
European foreword
This document (CEN ISO/TR 9241-100:2023) has been prepared by Technical Committee ISO/TC 159
"Ergonomics" in collaboration with Technical Committee CEN/TC 122 “Ergonomics” the secretariat of
which is held by DIN.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes CEN ISO/TR 9241-100:2011.
Any feedback and questions on this document should be directed to the users’ national standards
body/national committee. A complete listing of these bodies can be found on the CEN website.
Endorsement notice
The text of ISO/TR 9241-100:2023 has been approved by CEN as CEN ISO/TR 9241-100:2023 without
any modification.


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SIST-TP CEN ISO/TR 9241-100:2023
TECHNICAL ISO/TR
REPORT 9241-100
Second edition
2023-03
Ergonomics of human-system
interaction —
Part 100:
Overview of ISO 9241 software
ergonomic standards
Ergonomie de l’interaction homme-système —
Partie 100: Vue d’ensemble des normes ISO 9241 relatives à
l’ergonomie des logiciels
Reference number
ISO/TR 9241-100:2023(E)
© ISO 2023

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SIST-TP CEN ISO/TR 9241-100:2023
ISO/TR 9241-100:2023(E)
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