Dependability management - Part 3-2: Application guide - Collection of dependability data from the field

This part of EN 60300 provides guidelines for the collection of data relating to reliability, maintainability, availability and maintenance support performance of items operating in the field. It deals in general terms with the practical aspects of data collection and presentation and briefly explores the related topics of data analysis and presentation of results. Emphasis is made on the need to incorporate the return of experience from the field in the dependability process as a main activity.

Zuverlässigkeitsmanagement - Teil 3-2: Anwendungsleitfaden - Erfassung von Zuverlässigkeitsdaten im Betrieb

Gestion de la sûreté de fonctionnement - Partie 3-2: Guide d'application - Recueil de données de sûreté de fonctionnement dans des conditions d'exploitation

La présente partie de la EN 60300 fournit des guides pour l'acquisition de données relatives à la fiabilité, à la maintenabilité, à la disponibilité et au support de maintenance des produits en exploitation. Elle répond en termes généraux aux aspects pratiques de la collecte de données, à leur présentation et explore brièvement les sujets de l'analyse de données et la présentation des résultats. L'accent y est mis sur la nécessité de considérer le retour d'expérience comme une des activités principales du processus de sûreté de fonctionnement.

Upravljanje zagotovljivosti - 3-2. del: Vodilo za uporabo - Zbiranje podatkov o zagotovljivosti s terena (IEC 60300-3-2:2004)

General Information

Status
Published
Publication Date
17-Mar-2005
Withdrawal Date
31-Jan-2008
Technical Committee
Drafting Committee
Parallel Committee
Current Stage
6060 - Document made available - Publishing
Start Date
18-Mar-2005
Completion Date
18-Mar-2005

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SLOVENSKI STANDARD
01-januar-2007
Upravljanje zagotovljivosti - 3-2. del: Vodilo za uporabo - Zbiranje podatkov o
zagotovljivosti s terena (IEC 60300-3-2:2004)
Dependability management -- Part 3-2: Application guide - Collection of dependability
data from the field
Zuverlässigkeitsmanagement -- Teil 3-2: Anwendungsleitfaden - Erfassung von
Zuverlässigkeitsdaten im Betrieb
Gestion de la sûreté de fonctionnement -- Partie 3-2: Guide d'application - Recueil de
données de sûreté de fonctionnement dans des conditions d'exploitation
Ta slovenski standard je istoveten z: EN 60300-3-2:2005
ICS:
03.120.01 Kakovost na splošno Quality in general
21.020 =QDþLOQRVWLLQQDþUWRYDQMH Characteristics and design of
VWURMHYDSDUDWRYRSUHPH machines, apparatus,
equipment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD EN 60300-3-2
NORME EUROPÉENNE
EUROPÄISCHE NORM March 2005
ICS 03.100.40; 03.120.01
English version
Dependability management
Part 3-2: Application guide –
Collection of dependability data from the field
(IEC 60300-3-2:2004)
Gestion de la sûreté de fonctionnement Zuverlässigkeitsmanagement
Partie 3-2: Guide d'application – Teil 3-2: Anwendungsleitfaden -
Recueil de données de sûreté Erfassung von Zuverlässigkeitsdaten
de fonctionnement dans des conditions im Betrieb
d'exploitation (IEC 60300-3-2:2004)
(CEI 60300-3-2:2004)
This European Standard was approved by CENELEC on 2005-02-01. CENELEC members are bound to
comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration.

Up-to-date lists and bibliographical references concerning such national standards may be obtained on
application to the Central Secretariat or to any CENELEC member.

This European Standard exists in three official versions (English, French, German). A version in any other
language made by translation under the responsibility of a CENELEC member into its own language and
notified to the Central Secretariat has the same status as the official versions.

CENELEC members are the national electrotechnical committees of Austria, Belgium, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden,
Switzerland and United Kingdom.

CENELEC
European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Elektrotechnische Normung

Central Secretariat: rue de Stassart 35, B - 1050 Brussels

© 2005 CENELEC - All rights of exploitation in any form and by any means reserved worldwide for CENELEC members.

Ref. No. EN 60300-3-2:2005 E
Foreword
The text of document 56/992/FDIS, future edition 2 of IEC 60300-3-2, prepared by IEC TC 56,
Dependability, was submitted to the IEC-CENELEC parallel vote and was approved by CENELEC as
EN 60300-3-2 on 2005-02-01.
The following dates were fixed:
– latest date by which the EN has to be implemented
at national level by publication of an identical
national standard or by endorsement (dop) 2005-11-01
– latest date by which the national standards conflicting
with the EN have to be withdrawn (dow) 2008-02-01
Annex ZA has been added by CENELEC.
__________
Endorsement notice
The text of the International Standard IEC 60300-3-2:2004 was approved by CENELEC as a
European Standard without any modification.
In the official version, for Bibliography, the following notes have to be added for the standards indicated:
IEC 60300-3-1 NOTE Harmonized as EN 60300-3-1:2004 (not modified).
IEC 60300-3-3 NOTE Harmonized as EN 60300-3-3:2004 (not modified).
IEC 60812 NOTE Harmonized as HD 485 S1:1987 (not modified).
IEC 61014 NOTE Harmonized as EN 61014:2003 (not modified).
IEC 61025 NOTE Harmonized as HD 617 S1:1992 (not modified).
IEC 61078 NOTE Harmonized as EN 61078:1993 (not modified).
IEC 61164 NOTE Harmonized as EN 61164:2004 (not modified).
IEC 61703 NOTE Harmonized as EN 61703:2002 (not modified).
IEC 61709 NOTE Harmonized as EN 61709:1998 (not modified).
__________
- 3 - EN 60300-3-2:2005
Annex ZA
(normative)
Normative references to international publications
with their corresponding European publications
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
NOTE Where an international publication has been modified by common modifications, indicated by (mod), the relevant
EN/HD applies.
Publication Year Title EN/HD Year
1)
IEC 60050-191 - International Electrotechnical Vocabulary - -
(IEV)
Chapter 191: Dependability and quality of
service
1)
Undated reference.
NORME CEI
INTERNATIONALE
IEC
60300-3-2
INTERNATIONAL
Deuxième édition
STANDARD
Second edition
2004-11
Gestion de la sûreté de fonctionnement –
Partie 3-2:
Guide d'application –
Recueil de données de sûreté de fonctionnement
dans des conditions d'exploitation

Dependability management –
Part 3-2:
Application guide –
Collection of dependability data
from the field
 IEC 2004 Droits de reproduction réservés  Copyright - all rights reserved
Aucune partie de cette publication ne peut être reproduite ni No part of this publication may be reproduced or utilized in any
utilisée sous quelque forme que ce soit et par aucun procédé, form or by any means, electronic or mechanical, including
électronique ou mécanique, y compris la photocopie et les photocopying and microfilm, without permission in writing from
microfilms, sans l'accord écrit de l'éditeur. the publisher.
International Electrotechnical Commission, 3, rue de Varembé, PO Box 131, CH-1211 Geneva 20, Switzerland
Telephone: +41 22 919 02 11 Telefax: +41 22 919 03 00 E-mail: inmail@iec.ch Web: www.iec.ch
CODE PRIX
W
PRICE CODE
Commission Electrotechnique Internationale
International Electrotechnical Commission
МеждународнаяЭлектротехническаяКомиссия
Pour prix, voir catalogue en vigueur
For price, see current catalogue

60300-3-2  IEC:2004 – 3 –
CONTENTS
FOREWORD.7
INTRODUCTION.11

1 Scope.13
2 Normative references .13
3 Terms and definitions .13
4 Legal considerations .15
5 Objectives of data collection.15
6 Considerations on level of reporting .23
7 Which analysis can be performed ? .23
8 Which data can be collected ? .25
8.1 General .25
8.2 Inventory .25
8.3 Usage .27
8.4 Environment .27
8.5 Events.29
8.6 Data sources .31
9 Analysis methods and their data requirements.33
10 Resources .37
11 Planning .39
12 Philosophies of data collection .41
12.1 General .41
12.2 Time based – continuous and discontinuous.41
12.3 Complete and limited.47
12.4 Quantitative and qualitative data collection.51
12.5 Data censoring in data collection.51
13 Methods of data collection.57
13.1 General .57
13.2 Data stewardship.59
13.3 Automation of data collection .59

Annex A (informative) Data and information quality.65
Annex B (informative) Data validation .71
Annex C (informative) ISO references to sampling .75

Bibliography.77

Figure 1 – Feedback into design process .21
Figure 2 – Continuous data collection .43
Figure 3 – Windowed data collection.43
Figure 4 – Multiple window data collection .45

60300-3-2  IEC:2004 – 5 –
Figure 5 – Various time metrics .47
Figure 6 – Data with right censoring (suspended) .53
Figure 7 – Data with interval censoring .55
Figure 8 – Data with left censoring.55
Figure A.1 – The distinction between accuracy and precision.69

Table 1 – Data requirements for dependability methods, why they should be used, and
IEC reference .33
Table C.1 – ISO references to sampling.75

60300-3-2  IEC:2004 – 7 –
INTERNATIONAL ELECTROTECHNICAL COMMISSION
____________
DEPENDABILITY MANAGEMENT –
Part 3-2: Application guide –
Collection of dependability data from the field

FOREWORD
1) The International Electrotechnical Commission (IEC) is a worldwide organization for standardization comprising
all national electrotechnical committees (IEC National Committees). The object of IEC is to promote
international co-operation on all questions concerning standardization in the electrical and electronic fields. To
this end and in addition to other activities, IEC publishes International Standards, Technical Specifications,
Technical Reports, Publicly Available Specifications (PAS) and Guides (hereafter referred to as “IEC
Publication(s)”). Their preparation is entrusted to technical committees; any IEC National Committee interested
in the subject dealt with may participate in this preparatory work. International, governmental and non-
governmental organizations liaising with the IEC also participate in this preparation. IEC collaborates closely
with the International Organization for Standardization (ISO) in accordance with conditions determined by
agreement between the two organizations.
2) The formal decisions or agreements of IEC on technical matters express, as nearly as possible, an international
consensus of opinion on the relevant subjects since each technical committee has representation from all
interested IEC National Committees.
3) IEC Publications have the form of recommendations for international use and are accepted by IEC National
Committees in that sense. While all reasonable efforts are made to ensure that the technical content of IEC
Publications is accurate, IEC cannot be held responsible for the way in which they are used or for any
misinterpretation by any end user.
4) In order to promote international uniformity, IEC National Committees undertake to apply IEC Publications
transparently to the maximum extent possible in their national and
...

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