ISO 37120:2018
(Main)Sustainable cities and communities — Indicators for city services and quality of life
Sustainable cities and communities — Indicators for city services and quality of life
This document defines and establishes methodologies for a set of indicators to steer and measure the performance of city services and quality of life. It follows the principles set out in ISO 37101 and can be used in conjunction with ISO 37101 and other strategic frameworks. This document is applicable to any city, municipality or local government that undertakes to measure its performance in a comparable and verifiable manner, irrespective of size and location.
Villes et communautés territoriales durables — Indicateurs pour les services urbains et la qualité de vie
Le présent document définit et établit des méthodologies pour un ensemble d'indicateurs permettant d'orienter et de mesurer les performances des services urbains et de la qualité de vie. Il suit les principes énoncés dans l'ISO 37101 et peut être utilisé conjointement avec l'ISO 37101 et d'autres cadres stratégiques. Le présent document s'applique à toutes les villes, communes ou administrations locales qui entreprennent de mesurer leurs performances de façon comparative et vérifiable, indépendamment de leur taille et de leur emplacement.
Trajnostna mesta in skupnosti - Indikatorji za urbane storitve in kakovost življenja
Ta dokument določa in vzpostavlja metodologije za nabor indikatorjev za usmerjanje in merjenje uspešnosti urbanih storitev in kakovosti življenja. Upošteva načela iz standarda ISO 37101 in se lahko uporablja skupaj s standardom ISO 37101 in drugimi strateškimi okviri.
Ta dokument se uporablja za vsako mesto, občino ali lokalno upravo, ki želi svojo uspešnost meriti na primerljiv in preverljiv način, ne glede na velikost in lokacijo.
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
01-september-2023
Trajnostna mesta in skupnosti - Indikatorji za urbane storitve in kakovost življenja
Sustainable cities and communities — Indicators for city services and quality of life
Villes et communautés territoriales durables — Indicateurs pour les services urbains et la
qualité de vie
Ta slovenski standard je istoveten z: ISO 37120:2018
ICS:
13.020.20 Okoljska ekonomija. Environmental economics.
Trajnostnost Sustainability
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
INTERNATIONAL ISO
STANDARD 37120
Second edition
2018-07
Sustainable cities and communities —
Indicators for city services and
quality of life
Villes et communautés territoriales durables — Indicateurs pour les
services urbains et la qualité de vie
Reference number
©
ISO 2018
© ISO 2018
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2018 – All rights reserved
Contents Page
Foreword .xii
Introduction .xiii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 City indicators . 4
5 Economy . 5
5.1 City’s unemployment rate (core indicator) . 5
5.1.1 General. 5
5.1.2 Core indicator requirements . 5
5.2 Assessed value of commercial and industrial properties as a percentage of total
assessed value of all properties (supporting indicator) . 6
5.2.1 General. 6
5.2.2 Supporting indicator requirements. 6
5.3 Percentage of persons in full-time employment (supporting indicator) . 6
5.3.1 General. 6
5.3.2 Supporting indicator requirements. 6
5.4 Youth unemployment rate (supporting indicator) . 7
5.4.1 General. 7
5.4.2 Supporting indicator requirements. 7
5.5 Number of businesses per 100 000 population (supporting indicator) . 7
5.5.1 General. 7
5.5.2 Supporting indicator requirements. 8
5.5.3 Data sources . 8
5.6 Number of new patents per 100 000 population per year (supporting indicator) . 8
5.6.1 General. 8
5.6.2 Supporting indicator requirements. 8
5.6.3 Data sources . 8
5.7 Annual number of visitor stays (overnight) per 100 000 population (supporting
indicator) . 8
5.7.1 General. 8
5.7.2 Supporting indicator requirements. 9
5.7.3 Data sources . 9
5.8 Commercial air connectivity (number of non-stop commercial air destinations)
(supporting indicator) . 9
5.8.1 General. 9
5.8.2 Supporting indicator requirements. 9
5.8.3 Data sources . 9
5.9 Economy profile indicators .10
5.9.1 Average household income (USD) (profile indicator) .10
5.9.2 Annual inflation rate based on the average of the past five years (profile
indicator) .10
5.9.3 City product per capita (USD) (profile indicator) .10
6 Education .11
6.1 Percentage of female school-aged population enrolled in schools (core indicator) . .11
6.1.1 General.11
6.1.2 Core indicator requirements .11
6.1.3 Data sources .12
6.2 Percentage of students completing primary education: survival rate (core indicator).12
6.2.1 General.12
6.2.2 Core indicator requirements .12
6.2.3 Data sources .13
6.3 Percentage of students completing secondary education: survival rate (core indicator) .13
6.3.1 General.13
6.3.2 Core indicator requirements .13
6.3.3 Data sources .13
6.4 Primary education student–teacher ratio (core indicator) .14
6.4.1 General.14
6.4.2 Core indicator requirements .14
6.4.3 Data sources .14
6.4.4 Data interpretation .14
6.5 Percentage of school-aged population enrolled in schools (supporting indicator) .15
6.5.1 General.15
6.5.2 Supporting indicator requirements.15
6.6 Number of higher education degrees per 100 000 population (supporting indicator) .15
6.6.1 General.15
6.6.2 Supporting indicator requirements.15
6.6.3 Data sources .16
7 Energy .16
7.1 Total end-use energy consumption per capita (GJ/year) (core indicator) .16
7.1.1 General.16
7.1.2 Core indicator requirements .16
7.1.3 Data sources .17
7.2 Percentage of total end-use energy derived from renewable sources (core indicator) .17
7.2.1 General.17
7.2.2 Core indicator requirements .17
7.2.3 Data sources .
...
INTERNATIONAL ISO
STANDARD 37120
Second edition
2018-07
Sustainable cities and communities —
Indicators for city services and
quality of life
Villes et communautés territoriales durables — Indicateurs pour les
services urbains et la qualité de vie
Reference number
©
ISO 2018
© ISO 2018
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2018 – All rights reserved
Contents Page
Foreword .xii
Introduction .xiii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 City indicators . 4
5 Economy . 5
5.1 City’s unemployment rate (core indicator) . 5
5.1.1 General. 5
5.1.2 Core indicator requirements . 5
5.2 Assessed value of commercial and industrial properties as a percentage of total
assessed value of all properties (supporting indicator) . 6
5.2.1 General. 6
5.2.2 Supporting indicator requirements. 6
5.3 Percentage of persons in full-time employment (supporting indicator) . 6
5.3.1 General. 6
5.3.2 Supporting indicator requirements. 6
5.4 Youth unemployment rate (supporting indicator) . 7
5.4.1 General. 7
5.4.2 Supporting indicator requirements. 7
5.5 Number of businesses per 100 000 population (supporting indicator) . 7
5.5.1 General. 7
5.5.2 Supporting indicator requirements. 8
5.5.3 Data sources . 8
5.6 Number of new patents per 100 000 population per year (supporting indicator) . 8
5.6.1 General. 8
5.6.2 Supporting indicator requirements. 8
5.6.3 Data sources . 8
5.7 Annual number of visitor stays (overnight) per 100 000 population (supporting
indicator) . 8
5.7.1 General. 8
5.7.2 Supporting indicator requirements. 9
5.7.3 Data sources . 9
5.8 Commercial air connectivity (number of non-stop commercial air destinations)
(supporting indicator) . 9
5.8.1 General. 9
5.8.2 Supporting indicator requirements. 9
5.8.3 Data sources . 9
5.9 Economy profile indicators .10
5.9.1 Average household income (USD) (profile indicator) .10
5.9.2 Annual inflation rate based on the average of the past five years (profile
indicator) .10
5.9.3 City product per capita (USD) (profile indicator) .10
6 Education .11
6.1 Percentage of female school-aged population enrolled in schools (core indicator) . .11
6.1.1 General.11
6.1.2 Core indicator requirements .11
6.1.3 Data sources .12
6.2 Percentage of students completing primary education: survival rate (core indicator).12
6.2.1 General.12
6.2.2 Core indicator requirements .12
6.2.3 Data sources .13
6.3 Percentage of students completing secondary education: survival rate (core indicator) .13
6.3.1 General.13
6.3.2 Core indicator requirements .13
6.3.3 Data sources .13
6.4 Primary education student–teacher ratio (core indicator) .14
6.4.1 General.14
6.4.2 Core indicator requirements .14
6.4.3 Data sources .14
6.4.4 Data interpretation .14
6.5 Percentage of school-aged population enrolled in schools (supporting indicator) .15
6.5.1 General.15
6.5.2 Supporting indicator requirements.15
6.6 Number of higher education degrees per 100 000 population (supporting indicator) .15
6.6.1 General.15
6.6.2 Supporting indicator requirements.15
6.6.3 Data sources .16
7 Energy .16
7.1 Total end-use energy consumption per capita (GJ/year) (core indicator) .16
7.1.1 General.16
7.1.2 Core indicator requirements .16
7.1.3 Data sources .17
7.2 Percentage of total end-use energy derived from renewable sources (core indicator) .17
7.2.1 General.17
7.2.2 Core indicator requirements .17
7.2.3 Data sources .17
7.2.4 Data interpretation .17
7.3 Percentage of city population with authorized electrical service (residential) (core
indicator) .18
7.3.1 General.18
7.3.2 Core indicator require
...
INTERNATIONAL ISO
STANDARD 37120
Redline version
compares Second edition to
First edition
Sustainable cities and communities —
Indicators for city services and
quality of life
Villes et communautés territoriales durables — Indicateurs pour
les services urbains et la qualité de vie
Reference number
ISO 37120:redline:2018(E)
©
ISO 2018
ISO 37120:redline:2018(E)
IMPORTANT — PLEASE NOTE
This is a mark-up copy and uses the following colour coding:
Text example 1 — indicates added text (in green)
Text example 2 — indicates removed text (in red)
— indicates added graphic figure
— indicates removed graphic figure
1.x . — Heading numbers containg modifications are highlighted in yellow in
the Table of Contents
DISCLAIMER
This Redline version provides you with a quick and easy way to compare the main changes
between this edition of the standard and its previous edition. It doesn’t capture all single
changes such as punctuation but highlights the modifications providing customers with
the most valuable information. Therefore it is important to note that this Redline version is
not the official ISO standard and that the users must consult with the clean version of the
standard, which is the official standard, for implementation purposes.
© ISO 2018
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2018 – All rights reserved
ISO 37120:redline:2018(E)
Contents Page
Foreword . xv
Introduction .xvi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 City indicators . 4
5 Economy . 5
5.1 City’s unemployment rate (core indicator) . 5
5.1.1 General. 5
5.1.2 Core indicator requirements . 5
5.2 Assessed value of commercial and industrial properties as a percentage of total
assessed value of all properties (core supporting indicator) . 6
5.2.1 General. 6
5.2.2 Core Supporting indicator requirements . 6
5.3 Percentage of city population living in poverty (core persons in full-time
employment (supporting indicator) . 6
5.3.1 General. 6
5.3.2 Core Supporting indicator requirements . 7
5.3.3 Data interpretation . 7
5.4 Percentage of persons in full-time employment (supporting indicator) . 7
5.4.1 General. 7
5.4.2 Supporting indicator requirements. 7
5.5 5.4 Youth unemployment rate (supporting indicator) . 8
5.5.1 5.4.1 General . 8
5.5.2 5.4.2 Supporting indicator requirements . 8
5.6 5.5 Number of businesses per 100 000 population (supporting indicator) . 9
5.6.1 5.5.1 General . 9
5.6.2 5.5.2 Supporting indicator requirements . 9
5.5.3 Data sources . 9
5.7 5.6 Number of new patents per 100 000 population per year (supporting indicator) . 9
5.7.1 5.6.1 General . 9
5.7.2 5.6.2 Supporting indicator requirements . 9
5.7.3 5.6.3 Data sources . 9
5.7 Annual number of visitor stays (overnight) per 100 000 population (supporting
indicator) .10
5.7.1 General.10
5.7.2 Supporting indicator requirements.10
5.7.3 Data sources .10
5.8 Commercial air connectivity (number of non-stop commercial air destinations)
(supporting indicator) .10
5.8.1 General.10
5.8.2 Supporting indicator requirements.10
5.8.3 Data sources .11
5.9 Economy profile indicators .11
5.9.1 Average household income (USD) (profile indicator) .11
5.9.2 Annual inflation rate based on the average of the past five years (profile
indicator) .11
5.9.3 City product per capita (USD) (profile indicator) .12
ISO 37120:redline:2018(E)
6 Education .12
6.1 Percentage of female school-aged population enrolled in schools (core indicator) . .12
6.1.1 General.12
6.1.2 Core indicator requirements .13
6.1.3 Data sources .13
6.2 Percentage of students completing primary education: survival rate (core indicator).13
6.2.1 General.13
6.2.2 Core indicator requirements .13
6.2.3 Data sources .14
6.3 Percentage of students completing secondary education: survival rate (core
indicator) .14
6.3.1 General.14
6.3.2 Core indicator requirements .14
6.3.3 Data sources .15
6.4 Primary education student/ –teacher ratio (core indicator).15
6.4.1 General.15
6.4.2 Core indicator requirements .15
6.4.3 Data sources .16
6.4.4 Data interpretation .16
6.5 Percentage of male school-aged population enrolled in schools (supporting indicator) .16
6.5.1 General.16
6.5.2 Supporting indicator requirements.16
6.5.3 Data sources .16
6.6 6.5 Percentage of school-aged population enrolled in schools (supporting indicator) .17
6.6.1 6.5.1 General .17
6.6.2 6.5.2 Supporting indicator requirements .17
6.7 6.6 Number of higher education degrees per 100 000 population (supporting indicator) .17
6.7.1 6.6.1 General .17
6.7.
...
NORME ISO
INTERNATIONALE 37120
Deuxième édition
2018-07
Villes et communautés territoriales
durables — Indicateurs pour les
services urbains et la qualité de vie
Sustainable cities and communities — Indicators for city services and
quality of life
Numéro de référence
©
ISO 2018
DOCUMENT PROTÉGÉ PAR COPYRIGHT
© ISO 2018
Tous droits réservés. Sauf prescription différente ou nécessité dans le contexte de sa mise en œuvre, aucune partie de cette
publication ne peut être reproduite ni utilisée sous quelque forme que ce soit et par aucun procédé, électronique ou mécanique,
y compris la photocopie, ou la diffusion sur l’internet ou sur un intranet, sans autorisation écrite préalable. Une autorisation peut
être demandée à l’ISO à l’adresse ci-après ou au comité membre de l’ISO dans le pays du demandeur.
ISO copyright office
Case postale 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Genève
Tél.: +41 22 749 01 11
Fax: +41 22 749 09 47
E-mail: copyright@iso.org
Web: www.iso.org
Publié en Suisse
ii © ISO 2018 – Tous droits réservés
Sommaire Page
Avant-propos .xiii
Introduction .xiv
1 Domaine d’application . 1
2 Références normatives . 1
3 Termes et définitions . 1
4 Indicateurs urbains . 4
5 Économie . 5
5.1 Taux de chômage urbain (indicateur de base) . 5
5.1.1 Généralités . 5
5.1.2 Exigences relatives aux indicateurs de base . 5
5.2 Valeur estimée des biens commerciaux et industriels en pourcentage de la valeur
totale estimée de l’ensemble des biens immobiliers (indicateur complémentaire) . 6
5.2.1 Généralités . 6
5.2.2 Exigences relatives aux indicateurs complémentaires . 6
5.3 Pourcentage de personnes travaillant à plein temps (indicateur complémentaire) . 6
5.3.1 Généralités . 6
5.3.2 Exigences relatives aux indicateurs complémentaires . 7
5.4 Taux de chômage des jeunes (indicateur complémentaire) . 7
5.4.1 Généralités . 7
5.4.2 Exigences relatives aux indicateurs complémentaires . 7
5.5 Nombre d’entreprises pour 100 000 habitants (indicateur complémentaire) . 8
5.5.1 Généralités . 8
5.5.2 Exigences relatives aux indicateurs complémentaires . 8
5.5.3 Sources de données . 8
5.6 Nombre de nouveaux brevets pour 100 000 habitants et par an (indicateur
complémentaire) . 8
5.6.1 Généralités . 8
5.6.2 Exigences relatives aux indicateurs complémentaires . 9
5.6.3 Sources de données . 9
5.7 Nombre annuel de séjours (nuitées) pour 100 000 habitants (indicateur
complémentaire) . 9
5.7.1 Généralités . 9
5.7.2 Exigences relatives aux indicateurs complémentaires . 9
5.7.3 Sources de données . 9
5.8 Connectivité aérienne commerciale (nombre de destinations aériennes
commerciales sans escale) (indicateur complémentaire) .10
5.8.1 Généralités .10
5.8.2 Exigences relatives aux indicateurs complémentaires .10
5.8.3 Sources de données .10
5.9 Indicateurs de profil économique .10
5.9.1 Revenu moyen des ménages (USD) (indicateur de profil) .10
5.9.2 Taux d’inflation annuel sur la base des cinq dernières années (indicateur
de profil) .11
5.9.3 Produit urbain par habitant (USD) (indicateur de profil) .11
6 Éducation .12
6.1 Taux de scolarisation des filles (indicateur de base) .12
6.1.1 Généralités .12
6.1.2 Exigences relatives aux indicateurs de base .12
6.1.3 Sources de données .13
6.2 Pourcentage d’élèves en fin de cycle primaire: taux de survie (indicateur de base) .13
6.2.1 Généralités .13
6.2.2 Exigences relatives aux indicateurs de base .13
6.2.3 Sources de données .14
6.3 Pourcentage d’élèves en fin de cycle secondaire: taux de survie (indicateur de base) .14
6.3.1 Généralités .14
6.3.2 Exigences relatives aux indicateurs de base .14
6.3.3 Sources de données .14
6.4 Nombre d’élèves par enseignant dans l’enseignement primaire (indicateur de base) .15
6.4.1 Généralités .15
6.4.2 Exigences relatives aux indicateurs de base .15
6.4.3 Sources de données .15
6.4.4 Interprétation des données .15
6.5 Pourcentage de la population d’âge scolaire inscrite dans les établissements
scolaires (indicateur complémentaire) .16
6.5.1 Généralités .16
6.5.2 Exigences relatives aux indicateurs complémentaires .16
6.6 Nombre de diplômés de l’enseignement supérieur pour 100 000 habitants
(indicateur complémentaire) .16
6.6.1 Généralités .16
6.6.2 Exigences relatives aux indicateurs complémentaires .17
6.6.3 Sources de données .17
7 Énergie .17
7.1 Consommation totale d’énergie par habitant (GJ/an) (indicateur de base) .17
7.1.1 Généralités .17
7.1.2 Exigences relatives aux indicateurs de base .17
7.1.3 Sources de données .18
7.2 Pourcentage de la consommation finale totale d’énergie provenant de sources
d’énergie renouvelables (indicateur de base) .18
7.2.1 Généralités .18
7.2.2 Exigences relatives aux indicateurs de base .18
7.2.3 Sources de données .19
7.2.4 Interprétation des données .19
7.3 Pourcentage de la population de la ville disposant d’un raccordement autorisé au
réseau électrique (résidentiel) (indicateur de base) .19
7.3.1 Généralités .19
7.3.2 Exigences relatives aux indicateurs de base .19
7.4 Nombre de raccordements au réseau de distribution de gaz pour
100 000 habitants (résidentiel) (indicateur de base) .
...
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