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ISO

ISO/TS 30432:2021

(Main)

Human resource management — Workforce productivity metrics cluster

Human resource management — Workforce productivity metrics cluster

This document describes the elements of workforce productivity metrics cluster. This document provides the formula for comparable measures for internal and external reporting. This document also highlights issues to be considered when interpreting the productivity data, especially when deciding on the appropriate intervention internally and when reporting this to external stakeholders (e.g. regulators, investors).

Management des ressources humaines — Indicateurs de mesure de la productivité de la main-d'œuvre

General Information

Status
Published
Publication Date
22-Mar-2021
ICS
03.100.30 - Management of human resources
Technical Committee
ISO/TC 260 - Human resource management
Drafting Committee
ISO/TC 260/WG 2 - Metrics
Current Stage
9060 - Close of review
Start Date
02-Sep-2027
Ref Project

Relations

Consolidated By
ISO 3382-3:2022 - Acoustics — Measurement of room acoustic parameters — Part 3: Open plan offices
Effective Date
06-Jun-2022

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ISO/TS 30432:2021 - Human resource management -- Workforce productivity metrics clusterISO/TS 30432:2021 - Human resource management -- Workforce productivity metrics cluster
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ISO/TS 30432:2021 - Human resource management -- Workforce productivity metrics cluster
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Standards Content (Sample)

TECHNICAL ISO/TS
SPECIFICATION 30432
First edition
2021-03
Human resource management —
Workforce productivity metrics cluster
Management des ressources humaines — Indicateurs de mesure de la
productivité de la main-d'œuvre
Reference number
ISO/TS 30432:2021(E)
©
ISO 2021

---------------------- Page: 1 ----------------------
ISO/TS 30432:2021(E)

COPYRIGHT PROTECTED DOCUMENT
© ISO 2021
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2021 – All rights reserved

---------------------- Page: 2 ----------------------
ISO/TS 30432:2021(E)

Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 EBIT, revenue, turnover, profit per employee: for-profit organizations .1
4.1 General . 1
4.2 Purpose . 1
4.3 Formula . 1
4.4 Contextual factors . 2
4.5 Predictive factors . 3
5 EBIT, revenue, turnover, profit per employee: Non-government organizations
(NGOs) and not-for-profit organizations . 3
5.1 General . 3
5.2 Purpose . 3
5.3 Examples of productivity metrics for NGOs and not-for-profit organizations . 3
5.4 Contextual factors . 4
5.5 Predictive factors . 4
6 Human capital RoI . 4
6.1 General .
...

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