Building intercom systems - Part 3-1: Application guidelines - General

This part of IEC 62820 series gives guidelines for planning, installation, commissioning,
operation and maintenance of Building Intercom Systems (BIS), for use in security applications.
The different technical requirements for BIS are specified in IEC 62820-1-1 and IEC 62820-1-2.
The objectives of this document are to:
a) provide a framework to assist system integrators, installers, consultant engineers and
system owners in establishing their requirements;
b) assist specifiers and system owners in determining the appropriate equipment required for a
given application.

Gebäude-Sprechanlagen - Teil 3-1: Generelle Anwendungsrichtlinien

Systèmes d'interphone de bâtiment - Partie 3-1: Lignes directrices d'application - Généralités

L'IEC 62820-3-1:2017 propose des lignes directrices relatives à la planification, à l'installation, à la mise en service, à l'utilisation et à la maintenance des systèmes d'interphone de bâtiment (BIS) destinés à des applications de sécurité. Les différentes exigences techniques relatives aux BIS sont spécifiées dans l'IEC 62820-1-1 et dans l'IEC 62820-1-2. Le présent document vise à: - établir un cadre qui aide les intégrateurs, installateurs, ingénieurs consultants et propriétaires des systèmes à définir leurs exigences; - aider les auteurs des spécifications et les propriétaires des systèmes à déterminer l'équipement approprié pour une application donnée.

Notranja komunikacija v stavbah - 3-1. del: Smernice za uporabo - Splošno

Ta del skupine standardov IEC 62820 podaja smernice za načrtovanje, nameščanje, usposabljanje za zagon, delovanje in vzdrževanje notranje komunikacije v stavbah (BIS) za uporabo v varnostne namene.
Tehnične zahteve za notranjo komunikacijo v stavbah so določene v standardih EC 62820-1-1 in IEC 6282-1-2.
Namen tega dokumenta je:
a) zagotoviti okvir, ki sistemskim integratorjem, monterjem, inženirjem in lastnikom pomaga pri določanju njihovih zahtev;
b) pomagati sistemskim specifikatorjem in lastnikom pri določanju ustrezne opreme, ki je potrebna za določeno uporabo.

General Information

Status
Published
Publication Date
06-Sep-2018
Technical Committee
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
06-Jul-2018
Due Date
10-Sep-2018
Completion Date
07-Sep-2018

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SLOVENSKI STANDARD
SIST EN IEC 62820-3-1:2018
01-oktober-2018
Notranja komunikacija v stavbah - 3-1. del: Smernice za uporabo - Splošno
Building intercom systems - Part 3-1: Application guidelines - General
Ta slovenski standard je istoveten z: EN IEC 62820-3-1:2018
ICS:
35.240.67 Uporabniške rešitve IT v IT applications in building
gradbeništvu and construction industry
97.120 Avtomatske krmilne naprave Automatic controls for
za dom household use
SIST EN IEC 62820-3-1:2018 en

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN IEC 62820-3-1:2018
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SIST EN IEC 62820-3-1:2018
EUROPEAN STANDARD EN IEC 62820-3-1
NORME EUROPÉENNE
EUROPÄISCHE NORM
June 2018
ICS 13.320
English Version
Building intercom systems -
Part 3-1: Application guidelines - General
(IEC 62820-3-1:2017)
Systèmes d'interphone de bâtiment - Gebäude-Sprechanlagen -

Partie 3-1: Lignes directrices d'application - Généralités Teil 3-1: Generelle Anwendungsrichtlinien

(IEC 62820-3-1:2017) (IEC 62820-3-1:2017)

This European Standard was approved by CENELEC on 2018-01-17. CENELEC members are bound to comply with the CEN/CENELEC

Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.

Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC

Management Centre or to any CENELEC member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by translation

under the responsibility of a CENELEC member into its own language and notified to the CEN-CENELEC Management Centre has the

same status as the official versions.

CENELEC members are the national electrotechnical committees of Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic,

Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,

Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden,

Switzerland, Turkey and the United Kingdom.
European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Elektrotechnische Normung
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels

© 2018 CENELEC All rights of exploitation in any form and by any means reserved worldwide for CENELEC Members.

Ref. No. EN IEC 62820-3-1:2018 E
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SIST EN IEC 62820-3-1:2018
EN IEC 62820-3-1:2018
European foreword

The text of document 79/599/FDIS, future edition 1 of IEC 62820-3-1, prepared by IEC/TC 79 "Alarm

and electronic security systems" was submitted to the IEC-CENELEC parallel vote and approved by

CENELEC as EN IEC 62820-3-1:2018.
The following dates are fixed:
(dop) 2018-12-22
• latest date by which the document has to be
implemented at national level by
publication of an identical national
standard or by endorsement
(dow) 2021-06-22
• latest date by which the national
standards conflicting with the
document have to be withdrawn

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. CENELEC shall not be held responsible for identifying any or all such patent rights.

Endorsement notice

The text of the International Standard IEC 62820-3-1:2017 was approved by CENELEC as a

European Standard without any modification.

In the official version, for Bibliography, the following notes have to be added for the standards indicated:

IEC 60529:1989 NOTE Harmonized as EN 60529:1991 (not modified).
IEC 60529:1989/A1:1999 NOTE Harmonized as EN 60529:1991/A1:2000 (not modified).
IEC 60529:1989/A2:2013 NOTE Harmonized as EN 60529:1991/A2:2013 (not modified).
IEC 60839 Series NOTE Harmonized as EN 60839 Series
IEC 62262 NOTE Harmonized as EN 62262.
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SIST EN IEC 62820-3-1:2018
EN IEC 62820-3-1:2018
Annex ZA
(normative)
Normative references to international publications
with their corresponding European publications

The following documents are referred to in the text in such a way that some or all of their content

constitutes requirements of this document. For dated references, only the edition cited applies. For

undated references, the latest edition of the referenced document (including any amendments)

applies.

NOTE 1 Where an International Publication has been modified by common modifications, indicated by (mod), the relevant

EN/HD applies.

NOTE 2 Up-to-date information on the latest versions of the European Standards listed in this annex is available here:

www.cenelec.eu.
Publication Year Title EN/HD Year
IEC 62820-1-1 2016 Building intercom systems - EN 62820-1-1 2016
Part 1-1: System requirements - General
IEC 62820-1-2 - Building intercom systems - EN 62820-1-2 -
Part 1-2: System requirements - Building
intercom systems using the internet
protocol (IP)
IEC 62820-2 - Building intercom systems - EN IEC 62820-2 -
Part 2: Requirements for advanced
security building intercom systems (ASBIS)
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SIST EN IEC 62820-3-1:2018
IEC 62820-3-1
Edition 1.0 2017-12
INTERNATIONAL
STANDARD
NORME
INTERNATIONALE
Building intercom systems –
Part 3-1: Application guidelines – General
Systèmes d'interphone de bâtiment –
Partie 3-1: Lignes directrices d'application – Généralités
INTERNATIONAL
ELECTROTECHNICAL
COMMISSION
COMMISSION
ELECTROTECHNIQUE
INTERNATIONALE
ICS 13.320 ISBN 978-2-8322-5142-3

Warning! Make sure that you obtained this publication from an authorized distributor.

Attention! Veuillez vous assurer que vous avez obtenu cette publication via un distributeur agréé.

® Registered trademark of the International Electrotechnical Commission
Marque déposée de la Commission Electrotechnique Internationale
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SIST EN IEC 62820-3-1:2018
– 2 – IEC 62820-3-1:2017 © IEC 2017
CONTENTS

FOREWORD ........................................................................................................................... 4

INTRODUCTION ..................................................................................................................... 6

1 Scope .............................................................................................................................. 7

2 Normative references ...................................................................................................... 7

3 Terms, definitions and abbreviated terms ........................................................................ 7

3.1 Terms and definitions .............................................................................................. 7

3.2 Abbreviated terms ................................................................................................... 8

4 System planning and design ............................................................................................ 9

4.1 General ................................................................................................................... 9

4.2 System type selection ............................................................................................. 9

4.2.1 General ........................................................................................................... 9

4.2.2 Functional requirement .................................................................................... 9

4.2.3 Performance .................................................................................................... 9

4.2.4 Maintenance .................................................................................................... 9

4.3 System component selection ................................................................................. 10

4.3.1 General ......................................................................................................... 10

4.3.2 URU selection ............................................................................................... 10

4.3.3 VCU selection ................................................................................................ 10

4.3.4 SMU selection ............................................................................................... 10

4.3.5 Additional AUX .............................................................................................. 11

4.4 Operational considerations ................................................................................... 11

4.4.1 General ......................................................................................................... 11

4.4.2 Regulatory requirements ................................................................................ 11

4.4.3 Door unlocking .............................................................................................. 11

4.4.4 System management ..................................................................................... 12

4.4.5 Intercom controlled building entrances ........................................................... 12

4.4.6 System integration and interoperability .......................................................... 12

5 System architecture ....................................................................................................... 13

6 System installation ........................................................................................................ 13

6.1 General ................................................................................................................. 13

6.2 Installation ............................................................................................................ 14

6.2.1 Equipment ..................................................................................................... 14

6.2.2 Medium connections ...................................................................................... 14

6.2.3 Inspection and functional testing .................................................................... 15

7 Commissioning and system handover ............................................................................ 15

7.1 Commissioning ..................................................................................................... 15

7.2 System handover .................................................................................................. 16

8 System operation and maintenance ............................................................................... 16

9 Documentation .............................................................................................................. 17

9.1 General ................................................................................................................. 17

9.2 Documentation for commissioning/ system handover ............................................ 17

9.3 Documentation for maintenance ............................................................................ 18

10 Environmental and EMC considerations ......................................................................... 18

10.1 General ................................................................................................................. 18

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10.2 Environmental considerations ............................................................................... 18

10.2.1 Enclosure protection capability considerations ............................................... 18

10.2.2 Anti-vandalism capability considerations ........................................................ 18

10.3 EMC considerations .............................................................................................. 18

Bibliography .......................................................................................................................... 20

Figure 1 – Architecture of a BIS ............................................................................................ 13

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INTERNATIONAL ELECTROTECHNICAL COMMISSION
____________
BUILDING INTERCOM SYSTEMS –
Part 3-1: Application guidelines – General
FOREWORD

1) The International Electrotechnical Commission (IEC) is a worldwide organization for standardization comprising

all national electrotechnical committees (IEC National Committees). The object of IEC is to promote international

co-operation on all questions concerning standardization in the electrical and electronic fields. To this end and in

addition to other activities, IEC publishes International Standards, Technical Specifications, Technical Reports,

Publicly Available Specifications (PAS) and Guides (hereafter referred to as “IEC Publication(s)”). Their

preparation is entrusted to technical committees; any IEC National Committee interested in the subject dealt with

may participate in this preparatory work. International, governmental and non-governmental organizations liaising

with the IEC also participate in this preparation. IEC collaborates closely with the International Organization for

Standardization (ISO) in accordance with conditions determined by agreement between the two organizations.

2) The formal decisions or agreements of IEC on technical matters express, as nearly as possible, an international

consensus of opinion on the relevant subjects since each technical committee has representation from all

interested IEC National Committees.

3) IEC Publications have the form of recommendations for international use and are accepted by IEC National

Committees in that sense. While all reasonable efforts are made to ensure that the technical content of IEC

Publications is accurate, IEC cannot be held responsible for the way in which they are used or for any

misinterpretation by any end user.

4) In order to promote international uniformity, IEC National Committees undertake to apply IEC Publications

transparently to the maximum extent possible in their national and regional publications. Any divergence between

any IEC Publication and the corresponding national or regional publication shall be clearly indicated in the latter.

5) IEC itself does not provide any attestation of conformity. Independent certification bodies provide conformity

assessment services and, in some areas, access to IEC marks of conformity. IEC is not responsible for any

services carried out by independent certification bodies.

6) All users should ensure that they have the latest edition of this publication.

7) No liability shall attach to IEC or its directors, employees, servants or agents including individual experts and

members of its technical committees and IEC National Committees for any personal injury, property damage or

other damage of any nature whatsoever, whether direct or indirect, or for costs (including legal fees) and expenses

arising out of the publication, use of, or reliance upon, this IEC Publication or any other IEC Publications.

8) Attention is drawn to the Normative references cited in this publication. Use of the referenced publications is

indispensable for the correct application of this publication.

9) Attention is drawn to the possibility that some of the elements of this IEC Publication may be the subject of patent

rights. IEC shall not be held responsible for identifying any or all such patent rights.

International Standard IEC 62820-3-1 has been prepared by IEC technical committee 79: Alarm

and electronic security systems.
The text of this International Standard is based on the following documents:
FDIS Report on voting
79/599/FDIS 79/600/RVD

Full information on the voting for the approval of this International Standard can be found in the

report on voting indicated in the above table.

This document has been drafted in accordance with the ISO/IEC Directives, Part 2.

A list of all parts in the IEC 62820 series, published under the general title Building intercom

systems, can be found on the IEC website.
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IEC 62820-3-1:2017 © IEC 2017 – 5 –

The committee has decided that the contents of this document will remain unchanged until the

stability date indicated on the IEC website under "http://webstore.iec.ch" in the data related to

the specific document. At this date, the document will be
• reconfirmed,
• withdrawn,
• replaced by a revised edition, or
• amended.
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SIST EN IEC 62820-3-1:2018
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INTRODUCTION

This part 3-1 of the IEC 62820 series of standards provides application guidelines for building

intercom systems. The other parts of this series of standards are as follows:
Part 1-1: System requirements – General

Part 1-2: System requirements – Building intercom systems using the Internet Protocol (IP)

Part 2: Requirements for advanced security building intercom systems (ASBIS)
Part 3-1: Application guidelines – General

Part 3-2: Application guidelines – Advanced security building intercom systems (ASBIS)

This part describes general recommendations for planning, installation, operation, maintenance

and documentation for the application of building intercom systems. The recommendations of

part 3-1 are specifically intended for large-scale systems.
Where an installation is intended to meet the requirements of IEC 62820-2, the
recommendations of IEC 62820-3-2 should also be applied.

The implementation of building intercom systems (BIS) should be in accordance with the

following sequence:
– system planning and design;
– system installation;
– commissioning and system handover;
– system operation and maintenance.

Separate guidance is provided for each activity along with recommendations for documentation

needed. A brief description of each clause covering the activities is provided below:

System planning and design: this clause is intended to assist the designer with the selection

of the type of BIS and system component of the BIS which best meet the BIS implementation and

user requirement.

System installation: this clause is intended to help those responsible for installing BIS by

identifying issues that should be considered prior to start of installation and during the

installation of the system in order to ensure the BIS is implemented correctly as specified during

system planning.

Commissioning and system handover: this clause provides guidance to ensure that the

functions required in the system planning are obtained and that the system owner is provided

with the necessary documentation, records and operating instructions during the handover of

the BIS.

System operation and maintenance: this clause includes the guidelines of the implementation

to ensure the system is operated correctly and maintained adequately.
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IEC 62820-3-1:2017 © IEC 2017 – 7 –
BUILDING INTERCOM SYSTEMS –
Part 3-1: Application guidelines – General
1 Scope

This part of IEC 62820 series gives guidelines for planning, installation, commissioning,

operation and maintenance of Building Intercom Systems (BIS), for use in security applications.

The different technical requirements for BIS are specified in IEC 62820-1-1 and IEC 62820-1-2.

The objectives of this document are to:

a) provide a framework to assist system integrators, installers, consultant engineers and

system owners in establishing their requirements;

b) assist specifiers and system owners in determining the appropriate equipment required for a

given application.
2 Normative references

The following documents are referred to in the text in such a way that some or all of their content

constitutes requirements of this document. For dated references, only the edition cited applies.

For undated references, the latest edition of the referenced document (including any

amendments) applies.

IEC 62820-1-1:2016, Building intercom systems – Part 1-1: System requirements – General

IEC 62820-1-2, Building intercom systems – Part 1-2: System requirements – Building intercom

systems using the Internet Protocol (IP)

IEC 62820-2, Building intercom systems – Part 2: Requirements for advanced security building

intercom systems (ASBIS)
3 Terms, definitions and abbreviated terms
3.1 Terms and definitions
For the purposes of this document, the following terms and definitions apply.

ISO and IEC maintain terminological databases for use in standardization at the following

addresses:
• IEC Electropedia: available at http://www.electropedia.org/
• ISO Online browsing platform: available at http://www.iso.org/obp
3.1.1
contact list
list of all connected subscribers
3.1.2
IP system
building intercom systems that use the Internet Protocol (IP)
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3.1.3
non-IP system

building intercom systems that do not use the Internet Protocol (IP) as communication

connection and/or have a mixture of IP and non-IP communication connections
3.1.4
qualified person

person who can deal with the allocated work due to his technical training, knowledge and

experience and familiarity with relevant standards, requirements and guidelines
3.1.5
service personnel

persons that are responsible for the maintenance services of a BIS and keep it in good condition

3.1.6
system component

component that can include visitor call unit (VCU), user receiver unit (URU), security

management unit (SMU) or auxiliary device (AUX), which can be chosen by the application of

system type selection
3.1.7
system operator

person who is responsible for the configuration and management services of a BIS and keeps it

running as specified
3.1.8
system owner

person who has an ownership or ownership-type interest in a BIS and is responsible for the

availability and maintenance of a BIS, ensuring that the system and its operation is in

compliance with applicable standards and is dimensioned for the intended use
3.1.9
system type

classification according to architecture, communication and application functions of a system

Note 1 to entry: BIS can be non-IP system or IP system.
3.1.10
user
person who uses URU, VCU or SMU of the BIS to communicate with another
3.2 Abbreviated terms
AUX auxiliary device
BIS building intercom system
EMC electromagnetic compatibility
SMU security management unit
URU user receiver unit
VCU visitor call unit
VSS video surveillance system
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4 System planning and design
4.1 General

The objectives of the system planning stage are to determine the extent of BIS and select

system component of the appropriate functionality/performance criteria and environmental

classification and to prepare a system design proposal.

The system design proposal may be subjected to alteration at various stages in the

implementation of the system, e.g. during the installation planning and installation

implementation stages. Any such changes should be agreed between the relevant parties and

the documentation amended accordingly.
Particular care should be taken to minimize inconvenience to the users.
4.2 System type selection
4.2.1 General

According to architecture, communication, application and functions of system, the complexity

of BIS should be considered. Subclauses 4.2.2 to 4.2.4 provide guidance for the system type

selection.
4.2.2 Functional requirement

The following functional requirements should be considered in the system type selection:

– general functions;

– system network topology in installation location and quantity of system components;

– system communication capacity for data transmission in operation;
– other security communication functions;
– integration with other security systems functions.
4.2.3 Performance
The following items should be considered in the system type selection:
– intercom methods (e.g. audio or video intercom system);
– the signal quality of audio or video;
– system scale;
– communication distance;
– communication mode;
– the number of simultaneous communications;
– network structure, structure cabling and extension;
– convenience for installation, configuration and functional testing;
– remote software upgrade capability.
4.2.4 Maintenance
The following items should be considered in system type selection:
– the future availability and replacement for AUX;
– self-check and fault monitoring for device;
– fault monitoring for communication line or AUX;
– system upgrade;
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– after-sale service;
– life cycle of product.
4.3 System component selection
4.3.1 General

URU, VCU and SMU should be selected according to the functions of the intercom based on the

system type selection.

All system components should be suitable for the environmental conditions in which they have to

operate.

Care should be taken during the selection of system components to ensure that all the system

components are compatible. If uncertainty arises, the appropriate consultation should take place,

e.g. with the system component manufacturer, supplier, installer or another relevant third party.

4.3.2 URU selection
The following items should be considered:
– intercom methods (e.g. audio or video intercom);

– audio intercom types: handsfree (simultaneous, non-simultaneous conversation [automatic

or manual]), handset or both;

– video types and attributes (e.g. black and white video or colour video, screen size);

– audio attributes (e.g. adjustable volume);
– operating modes (e.g. buttons or touch screen operation);
– additional functions (e.g. video and image recording and replaying function);

– additional functional interfaces (e.g. alarm interface, lift control interface and communication

interface to home and building electronic systems and building automation and control

systems).
4.3.3 VCU selection
The following items should be considered:
– intercom methods (e.g. audio or video intercom);
– video types (e.g. black and white or colour video);
– appropriate lighting and viewing angle of camera;
– audio attributes (e.g. audio levels);
– operating modes (e.g. individual push-buttons, keypad, touch screen);

– calling modes (e.g. push a button, input room number or select from the contact list to call

resident);

– warning function (if the unsecured state of the controlled entrance lasts beyond the

configured time, the VCU send a warning message to SMU);

– enclosure protection capability (according to installation environment requirement to select

the appropriate IP degree);

– anti-vandalism (according to installation environment requirement to select the appropriate

protection degree).
4.3.4 SMU selection
The following items should be considered:
– handsfree / handset / both;
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IEC 62820-3-1:2017 © IEC 2017 – 11 –
– video display;
– camera option;
– contact list of VCUs, URUs or SMUs;
– call receiving from URU, VCU and SMU;

– VCU call interception (e.g. SMU may intercept incoming calls from a VCU directed to an URU

and then redirect the call to desired URU);

– flexibility to switch between different management modes (e.g. switch the call from one SMU

to another SMU, or SMU intercept calls from VCU to URU);
– special functions (e.g. logging and reporting).
4.3.5 Additional AUX

AUX should be included according to system type. The following devices should be considered

according to the manufacturer’s technical documentation:
– power supplies, including Power over Ethernet (PoE);
– video distributors;
– floor decoders;
– VCU switchers;
– other devices.
4.4 Operational considerations
4.4.1 General

The operational considerations in this section are guidelines for relevant persons (e.g.

designers, installers, operators and maintenance providers) and give installation

recommendations.
The following items should be considered:
– system scale;
– visitor management for intercom and access;
– selection of gate lock and its unlocking method;
– management center establishment (location, device configuration, etc.);
– location of the equipment installation;
– safety requirements (e.g. emergency exits, fire detection, fire alarm);
– environmental and EMC conditions of the site;
– unlocking method in fault conditions;

– the communication routes, the type of communication medium, the maximum communication

distance;
– the availability and reliability of the communication network;
– alarm/alert reporting method;
– training of operators.
4.4.2 Regulatory
...

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