Maintenance for lifts and escalators - Rules for maintenance instructions

This document specifies the elements necessary for the preparation of the instructions for the maintenance operations, as in 3.1, which are provided for new installed passenger lifts, goods passenger lifts, accessible goods only lifts, service lifts, escalators and moving walks.
This document does not cover:
a)   instructions for the installation and the dismantling;
b)   any legal examinations and tests based on national regulations.
Existing installations are not covered by this document, but it can be taken as a reference.

Instandhaltung von Aufzügen und Fahrtreppen - Regeln für Instandhaltungsanweisungen

Maintenance pour les ascenseurs et escaliers mécaniques - Règles pour les instructions de maintenance

Vzdrževanje dvigal (liftov) in tekočih stopnic - Pravila za navodila o vzdrževanju

General Information

Status
Not Published
Current Stage
5098 - Decision to abandon - Formal Approval
Completion Date
27-May-2020

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SLOVENSKI STANDARD
oSIST prEN 13015:2017
01-marec-2017

9]GUåHYDQMHGYLJDO OLIWRY LQWHNRþLKVWRSQLF3UDYLOD]DQDYRGLODRY]GUåHYDQMX

Maintenance for lifts and escalators - Rules for maintenance instructions

Instandhaltung von Aufzügen und Fahrtreppen - Regeln für Instandhaltungsanweisungen

Maintenance des ascenseurs et des escaliers mécaniques - Règles pour les instructions

de maintenance
Ta slovenski standard je istoveten z: prEN 13015
ICS:
91.140.90 'YLJDOD7HNRþHVWRSQLFH Lifts. Escalators
oSIST prEN 13015:2017 en,fr,de

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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oSIST prEN 13015:2017
DRAFT
EUROPEAN STANDARD
prEN 13015
NORME EUROPÉENNE
EUROPÄISCHE NORM
February 2017
ICS 91.140.90 Will supersede EN 13015:2001+A1:2008
English Version
Maintenance for lifts and escalators - Rules for
maintenance instructions
Maintenance des ascenseurs et des escaliers
mécaniques - Règles pour les instructions de
maintenance

This draft European Standard is submitted to CEN members for enquiry. It has been drawn up by the Technical Committee

CEN/TC 10.

If this draft becomes a European Standard, CEN members are bound to comply with the CEN/CENELEC Internal Regulations

which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.

This draft European Standard was established by CEN in three official versions (English, French, German). A version in any other

language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC

Management Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,

Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and

United Kingdom.

Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of which they are

aware and to provide supporting documentation.

Warning : This document is not a European Standard. It is distributed for review and comments. It is subject to change without

notice and shall not be referred to as a European Standard.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels

© 2017 CEN All rights of exploitation in any form and by any means reserved Ref. No. prEN 13015:2017 E

worldwide for CEN national Members.
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Contents Page

European foreword ....................................................................................................................................................... 3

Introduction .................................................................................................................................................................... 4

1 Scope .................................................................................................................................................................... 5

2 Normative references .................................................................................................................................... 5

3 Terms and definitions ................................................................................................................................... 5

4 Elaboration of maintenance instructions ............................................................................................... 7

4.1 General ................................................................................................................................................................ 7

4.2 Elements to be taken into account for the maintenance instructions ......................................... 7

4.3 Information to be included in the maintenance instructions ......................................................... 8

4.3.1 General ................................................................................................................................................................ 8

4.3.2 Information to the owner of the installation ........................................................................................ 8

4.3.3 Information for the maintenance organization ................................................................................ 11

5 Risk assessment ............................................................................................................................................ 12

5.1 General ............................................................................................................................................................. 12

5.2 Information for the maintenance organization ................................................................................ 13

6 Information to the owner for lift rescue operations ....................................................................... 14

7 Markings, signs, pictograms and written warnings ......................................................................... 14

8 Format of the maintenance instructions ............................................................................................. 14

Annex A (informative) Typical examples of checks to be taken into account in maintenance

instructions .................................................................................................................................................... 16

A.1 Electric lifts ..................................................................................................................................................... 16

A.2 Hydraulic lifts ................................................................................................................................................ 18

A.3 Escalators and moving walks ................................................................................................................... 20

Annex B (informative) Examples of elements to be taken into account in risk assessment

for maintenance operations ..................................................................................................................... 21

Annex ZA (informative) Relationship between this European Standard and the Essential

Requirements of EU Directive 2006/42/EC on machinery .......................................................... 24

Annex ZB (informative) Relationship between this European Standard and the Essential

Requirements of EC Directive 95/16/EC ............................................................................................. 25

Bibliography ................................................................................................................................................................. 26

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European foreword

This document (prEN 13015:2017) has been prepared by Technical Committee CEN/TC 10 “Lifts,

escalators and moving work”, the secretariat of which is held by AFNOR.
This document is currently submitted to the CEN Enquiry.
This document will supersede EN 13915:2001+A1:2008.

This document has been prepared under a mandate given to CEN by the European Commission and the

European Free Trade Association, and supports essential requirements of EU Directive(s).

For relationship with EU Directive(s), see informative Annex ZA and ZB, which is an integral part of this

document.
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Introduction
This European Standard is a type C standard as stated in EN ISO 12100.

Only correct and preventative maintenance performed by a competent maintenance person in

conformity with the maintenance instructions can ensure the safe and intended functioning of an

installation.
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1 Scope

This European Standard specifies the elements necessary for the preparation of the instructions for the

maintenance operations, as in 3.1, which are provided for new installed passenger lifts, goods

passenger lifts, accessible goods only lifts, service lifts, escalators and moving walks.

This European Standard does not cover:
a) instructions for the installation and the dismantling;
b) any legal examinations and tests based on national regulations.

Existing installations are not covered by this standard, but it can be taken as a reference.

2 Normative references

The following documents, in whole or in part, are normatively referenced in this document and are

indispensable for its application. For dated references, only the edition cited applies. For undated

references, the latest edition of the referenced document (including any amendments) applies.

EN 81-3, Safety rules for the construction and installation of lifts — Part 3: Electric and hydraulic service

lifts

EN 81-20:2014, Safety rules for the construction and installation of lifts - Lifts for the transport of persons

and goods - Part 20: Passenger and goods passenger lifts

EN 81-28, Safety rules for the construction and installation of lifts - Lifts for the transport of persons and

goods - Part 28: Remote alarm on passenger and goods passenger lifts

EN 81-31, Safety rules for the construction and installation of lifts - Lifts for the transport of goods only -

Part 31: Accessible goods only lifts

EN 81-50, Safety rules for the construction and installation of lifts - Examinations and tests - Part 50:

Design rules, calculations, examinations and tests of lift components

EN 115-1, Safety rules for the construction and installation of escalators and moving walks — Part

1:Construction and Installation

EN ISO 12100:2011, Safety of machinery —- General principles for design — Risk assessment and risk

reduction
3 Terms and definitions

For the purposes of this document, the terms and definitions given in EN 81-20, EN 81-50, EN 81-3,

EN 81-31, EN 81-28, EN 115-1, EN ISO 12100 and the following apply.
3.1
maintenance

all the necessary operations to ensure the safe and intended functioning of the installation and its

components after the completion of the installation and throughout its life cycle

Note 1 to entry: For the purpose of this standard and of “maintenance”, the definition of 3.1 in EN 81–20:2014,

3.30 is clarified as follows:
Maintenance includes:
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a) lubrication, cleaning, etc.;
However, the following cleaning operations can be not considered as maintenance:
1) cleaning of the external parts of the well;
2) cleaning of the external parts of the escalator or passenger conveyor;
3) cleaning of the inside of the car.
b) checks;
c) rescue operations;
d) the operations of setting and adjustment;

e) repair or changing of components which may occur due to wear or tear and do not affect the

characteristics of the installation.
The following are not considered as maintenance operations:

f) changing of a major component such as the machine, the car, the control panel, etc., or safety

component such as safety gear, etc., even if the characteristics of the new component are the same as

the original;
g) replacement of the installation;

h) modernization of the installation, including the changing of any characteristic of the installation (such

as speed, load, etc.);
i) rescue operations carried out by Fire Brigades.
3.2
maintenance organization

company or part of company where competent maintenance person(s) carry out maintenance

operations on behalf of the owner of the installation
3.3
competent person

person, suitably trained, qualified by knowledge and practical experience, provided with necessary

instructions to safely carry out the required operations for maintaining or inspecting the equipment, or

rescuing users
Note 1 to entry: National Regulation may require certification of competence.
3.4
manufacturer

natural or legal person who takes responsibility for the design, manufacture either of safety

components for lifts or of machinery (accessible goods only lift, service lift, escalator and moving walk)

3.5
installer
see EN 81-20:2014, 3.20
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3.6
installation

completely installed passenger lift, good passenger lift, accessible goods only lift, service lift, escalator

or moving walk
3.7
owner of the installation

natural or legal person who has the power of disposal of the installation and takes the responsibility for

its operation and use
3.8
rescue operations
see EN 81-20:2014, 3.46
4 Elaboration of maintenance instructions
4.1 General

The installations covered by this European Standard shall be maintained in accordance with the

installer's/manufacturer’s instructions. To this effect, regular maintenance of the installation shall be

carried out, to ensure, in particular, the safety of the installation. The safety of an installation shall take

into account the ability to be maintained without causing injury or damage to health.

Regular maintenance of the installation shall be carried out to ensure the reliability of the installation.

The access and the associated environment shall be maintained in good working order in accordance

with the installer/manufacturer’s instructions.

In order that the aim of the maintenance instructions can be achieved, they shall be formulated so that

they can be clearly and easily understood by competent maintenance persons.

The competence of the maintenance person within the maintenance organization shall be continuously

updated.

The owner of the installation should be informed that the qualification of the maintenance organization

is in conformity with the regulations applicable in the country in which the installation operates; if no

regulations exist, the qualification can be ensured by a certified quality system in accordance with

EN ISO 9001 supplemented if necessary to take into account the specific features of the installation.

The installer/manufacturer shall provide maintenance instructions intended for the owner of the

installation (see 4.3.2) including information intended for the maintenance organization (see 4.3.3).

4.2 Elements to be taken into account for the maintenance instructions

When preparing the content of the maintenance instructions the following elements shall be taken into

account:

a) the specifications and the intended use of the installation (type of installation, performance, type of

goods to be transported, type of users, etc.);

b) the environment in which the installation and its components are installed (weather conditions,

vandalism, etc.);
c) any restriction of use;

d) the result of the risk assessment (see Clause 5) for every working area and for every task to be

undertaken;
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e) the specific maintenance instructions provided by the manufacturer of safety components;

f) in case of components other than safety components, where maintenance is necessary, the

maintenance instructions provided by the manufacturer of these components.
4.3 Information to be included in the maintenance instructions
4.3.1 General

The maintenance instructions shall contain information relating to the tasks of the owner and

respectively the maintenance organization.
4.3.2 Information to the owner of the installation

The information relating to the tasks of the owner of the installation shall include the following:

4.3.2.1 The need for the owner to keep the installation in a safe operating condition. To fulfil this

the owner shall use a maintenance organization complying with the requirements of the Standard.

It is recommended to inform the owner of the installation about the need to use a maintenance

organization with adequate and proper insurance cover provided by an insurance company.

4.3.2.2 The need for the owner to take care of any National regulations and other requirements,

where relevant, and their implications on maintenance.

4.3.2.3 The need for planned maintenance to be carried out by a maintenance organization, at the

latest when the installation is put into service or if the installation is to remain unused for a long period

of time before first being put into service.

4.3.2.4 The importance for the owner of the installation to have the same maintenance organization

in the case of several installations having common well/spaces and/or machine room.

4.3.2.5 The need for the owner of a passenger-/goods passenger lift to keep, as described in EN 81-

28, the two-way means of communication efficient and linked to a 24 h rescue service for the whole of

the time that the installation can be used.

4.3.2.6 The need for the owner to remove the passenger-/goods passenger lift from service when

the two-way means of communication is out of order.

4.3.2.7 The need for the owner to put the installation out of service in case of dangerous situations.

4.3.2.8 The need for the owner of the installation to inform the maintenance organization:

a) immediately about any perceived abnormal operation of the installation or abnormal change in its

direct environment;

b) immediately after putting the installation out of service in the case of a dangerous situation;

c) after any rescue intervention by their authorized and instructed person(s) (see Clause 6);

d) before any modification related to the installation and/or its environment or use;

The owner of the installation should obtain from the company carrying out the relevant modification

the maintenance instructions for the maintenance organization.
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e) before any authorized third party inspection or works other than maintenance works are carried

out on the installation;
f) before taking the installation out of service for a prolonged period of time;

g) before putting the installation back into service after a prolonged period of non-operating time.

4.3.2.9 The need for the owner of the installation to take into consideration the consequences of the

risk assessment carried out by the maintenance organization (see 4.3.3.4 and 5.1).

4.3.2.10 The need for the owner of the installation to make sure that the risk assessment for

maintenance is carried out:
a) if the maintenance organization is replaced;
b) if the use of the building and/or the installation changes;
c) after a major modification of the installation or of the building;
d) if it is the case, after an accident involving the installation.

4.3.2.11 The need for the building owner to ensure, through a risk assessment, that:

a) their premises are safe and free from risk to health as far as is practicable. This includes access to

the premises and installation equipment, and articles or substances used according to national

regulations;
b) the persons using the premises are informed about any remaining risks;
c) any action to be done as a consequence of his risk assessment is carried out.

Regarding the access ways to areas reserved to maintenance persons, the need for the owner of the

installation to inform the maintenance organization, in particular about:
1) the access ways to be used and fire evacuating procedures from the building;
2) the place where the keys of the reserved areas can be found;

3) if necessary, the persons who shall accompany the maintenance persons to the installation;

4) if necessary, personal protective equipment to be used in the access ways, and, possibly, where this

equipment can be found.

The information shall be made available also on site to the maintenance organization.

4.3.2.12 The need for the owner of the installation to ensure that the name and the telephone

number of the maintenance organization are always available to the user of the installation,

permanently affixed and clearly visible.

4.3.2.13 The need for the owner of the installation to ensure that the keys of machine and pulley

room doors (trap doors) and of inspection and emergency doors (trap doors) are permanently available

in the building and are used only by persons authorized to gain access.

4.3.2.14 The need for the owner of the installation to provide, in all circumstances, safe access to the

building and to the installation for the maintenance organization involved in the rescue of persons.

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4.3.2.15 The need for the owner of the installation to keep the access to working areas and working

rooms safe and free for the maintenance persons and to inform the maintenance organization about any

hazard or change in the workplace and/or the access ways (lighting, obstructions, ground conditions,

etc.).

4.3.2.16 In addition to those examinations and tests which the owner of the installation entrusts to

the maintenance organization, the need for the owner to carry out periodically, in their own interests,

the following:
a) for lifts

A full ascent and descent to assess any changes in the quality of the ride or damage to the

equipment. Typical items to be checked to ensure that they are in place, undamaged and

functioning correctly are:
— landing doors and bottom door tracks;
— stopping accuracy;
— indicators that are not located in a reserved area;
— landing push controls;
— car push controls;
— door open controls;

— two-way means of communication in the car which provides permanent contact with a rescue

service;
— normal car lighting;
— door reversal device;
— safety signs/pictograms.

For goods only and service lifts the checks to be carried out are the same, when relevant.

b) for escalators/moving walks

A full travel in both directions, when they exist, to assess any changes in the quality of the ride or

damage to the equipment.

Typical items to be checked to ensure that they are in place, undamaged and functioning correctly

are:
— all lighting and indicators;
— emergency stopping device;
— hand rails;
— skirting/deflector devices;
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— combs ;
— safety signs/pictograms;
— approximation of speed between handrail and steps/pallets;
— steps/pallets;
— balustrade and panels;
— head guard and decking;
— safe and unobstructed access to entry and exit areas.
4.3.3 Information for the maintenance organization

The information relating to the tasks of the maintenance organization shall include the following:

4.3.3.1 The need to carry out the work of maintenance in conformity with the maintenance

instructions and based on systematic maintenance checks.

After these checks, the maintenance organization shall decide in conformity with the maintenance

instructions what is required to be done.

A list of typical examples of maintenance checks to maintain the installation is shown in Annex A.

NOTE Due to the fact that the components can be different in design and operation, it is therefore not

possible to give specific guidelines in this standard.

4.3.3.2 The need to update the original maintenance instructions if the installation changes its

intended use and/or the environmental conditions existing on the completion of the installation.

The maintenance organization should be provided by the owner of the installation with the relevant

maintenance instructions where modifications are carried out on the installation.

4.3.3.3 The need for the maintenance organization to ensure that a risk assessment for any working

area and for any maintenance operation has been carried out taking into account the

installer's/manufacturer’s maintenance instructions and all information supplied by the owner of the

installation.

4.3.3.4 The need for the maintenance organization to inform the owner of the installation about any

work to be carried out as a consequence of a risk assessment especially for the access and/or the

environment related to the building/installation.

4.3.3.5 The need to carry out a maintenance plan so that preventive maintenance is suitable for the

installation and maintenance time is as short as reasonably practicable, without reducing the safety of

persons, in order to minimize the non-operational time of the installation.

4.3.3.6 The need to adapt the plan for maintenance so as to take account of any predictable failures,

e.g. those due to misuse, mishandling, deterioration, etc.

NOTE For this purpose a remote monitoring system, which is able to report events or defects, helps to

provide information.

4.3.3.7 The need to carry out maintenance operations by competent maintenance persons (see 3.3)

and provided with the necessary tools and equipment.
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4.3.3.8 The need to maintain the competency of maintenance persons.
4.3.3.9 The need to carry out the maintenance periodically.

NOTE The actual frequency of maintenance interventions can be more accurately determined where a

remote monitoring system is connected to the installation.

In determining the frequency of maintenance interventions, the following non-exhaustive list should be

considered:

— number of trips per year, operating time and any non-operating periods of time;

— age and condition of the installation;

— location and type of building in which the installation is installed, as well as the needs of the users

and/or the kind of goods transported;

— local environment where the installation is situated, as well as external environmental elements,

e.g. weather conditions (rain, heat, cold, etc.) or vandalism.

4.3.3.10 The need to provide a 24 h, all year round call-out service for rescue of persons.

NOTE A remote monitoring system can be used to provide information in order to improve the response to a

call-out.

4.3.3.11 The need to keep records of the result of each intervention due to a failure of the

installation. These records shall include the type of failures in order to detect any repetition. They shall

be available to the owner of the installation on request.

4.3.3.12 The need to put out of service the installation if the maintenance organization is aware of a

dangerous situation, detected during the maintenance, which cannot be eliminated immediately, and to

inform the owner of the installation of the need to keep it out of service until repaired.

4.3.3.13 The need to be organized to provide the necessary spare parts for any repair.

4.3.3.14 The possible need for attendance of a competent maintenance person(s), given reasonable

notice, for any inspection carried out by an authorized third party or for building maintenance works to

be carried out in the areas reserved for the maintenance organization.

4.3.3.15 The need to inform in due time the owner of the installation about necessary progressive

upgrading of the installation.

4.3.3.16 The need to organize rescue operations, even with subcontractor(s), and to make provision

for circumstances such as fire, panic, etc.
5 Risk assessment
5.1 General

Before an installation is provided for use, it is necessary that the installer/manufacturer carries out a

risk assessment in accordance with risks associated with the use of that installation.

Every risk shall be limited as much as reasonably possible by means of safety measures and suitable

instructions. The instructions can never replace a safety measure which can be provided to reduce the

risk.
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It is necessary to determine the different intervention procedures of the maintenance operations and to

determine the appropriate safety measures for each of these procedures.

The use of diagnostic systems may support fault finding, improve the maintainability of the installation

and reduce the exposure of maintenance persons to hazards.

Safety in maintenance operations of the installation is ensured by adopting safety measures and

providing instructions. Safety measures on the installation and in the building shall be provided by the

installer/manufacturer and by the owner of the installation respectively.

For any working area, it is necessary to identify the list of the specific hazards related to health and

safety and to carry out a risk assessment for any maintenance operation, including access to the

working area.
For this purpose, the following should be taken into account:
a) presence of one or more maintenance persons in a working area;

b) foreseeable actions of persons other than maintenance persons (e.g. person switching on or off

power circuits and dependent circuits or lighting circuits or trying to use the installation during

maintenance operations, etc.);

c) possible states of the installation (normal or abnormal due to a foreseeable failure of its component

parts, external disturbances, disturbance of its power supply, etc.).
Annex B gives a list of examples of eleme
...

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