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CEN ISO/TR 9241-810:2022

(Main)

Ergonomics of human-system interaction - Part 810: Robotic, intelligent and autonomous systems (ISO/TR 9241-810:2020)

Ergonomics of human-system interaction - Part 810: Robotic, intelligent and autonomous systems (ISO/TR 9241-810:2020)

This document addresses:
—     physically embodied RIA systems, such as robots and autonomous vehicles with which users will physically interact;
—     systems embedded within the physical environment with which users do not consciously interact, but which collect data and/or modify the environment within which people live or work such as smart building and, mood-detection;
—     intelligent software tools and agents with which users actively interact through some form of user interface;
—     intelligent software agents which act without active user input to modify or tailor the systems to the user's behaviour, task or some other purpose, including providing context specific content/information, tailoring adverts to a user based on information about them, user interfaces that adapt to the cognitive or physiological state, "ambient intelligence";
—     the effect on users resulting from the combined interaction of several RIA systems such as conflicting behaviours between the RIA systems under the same circumstances;
—     the complex system-of-systems and sociotechnical impacts of the use of RIA systems, particularly on society and government.
This document is not an exploration of the philosophical, ethical or political issues surrounding robotics, artificial intelligence, machine learning, and intelligent machines or environments. For matters of ethics and political issues, see standards such as BS 8611 and IEC P7000. However, this document does identify where and why ethical issues need to be taken into account for a wide range of systems and contexts, and as such it provides information relevant to the broader debate regarding RIA systems.
This document has a broader focus than much of the early work on autonomy that relates to the automation of control tasks and mechanization of repetitive physical or cognitive tasks, and centres on levels of automation.
Although this document addresses a wide range of technology applications, and sector and stakeholder views on the issues, the treatment of each can be incomplete due to the diverse and increasingly varied applications of RIA systems.

Ergonomie de l'interaction homme-système - Partie 810: Titre manque (ISO/TR 9241-810:2020)

Ergonomija medsebojnega vpliva človek-sistem - 810. del: Robotski, inteligentni in avtonomni sistemi (ISO/TR 9241-810:2020)

Ta dokument obravnava:
– robotske, inteligentne in avtonomne (RIA) sisteme v fizični obliki, kot so na primer roboti in avtonomna vozila, s katerimi uporabniki fizično komunicirajo;
– sisteme, vgrajene v fizično okolje, s katerimi uporabniki ne komunicirajo zavestno, temveč ki zbirajo podatke in/ali spreminjajo okolje, v katerem ljudje bivajo ali delajo, kot so sistemi pametnih stavb in zaznavanja razpoloženja;
– pametna programska orodja in posrednike, s katerimi uporabniki aktivno komunicirajo prek uporabniškega vmesnika v takšni ali drugačni obliki;
– inteligentne programske posrednike, ki delujejo brez aktivnega posredovanja uporabnika in pri tem sisteme spreminjajo ali prilagajajo uporabnikovem vedenju, opravilu ali drugemu namenu, vključno z zagotavljanjem okoliščinam prilagojene vsebine/informacij, prilagajanjem oglasov uporabniku na podlagi informacij o uporabniku, uporabniškimi vmesniki, ki se prilagodijo kognitivnemu ali fiziološkemu stanju, ter »ambientalno inteligenco«;
– učinek na uporabnike, ki je posledica združene interakcije med različnimi robotskimi, inteligentnimi in avtonomnimi sistemi, kot je na primer neskladno delovanje robotskih, inteligentnih in avtonomnih sistemov v enakih razmerah;
– zapletene vplive uporabe robotskih, inteligentnih in avtonomnih sistemov na sistem sistemov, družbo in tehniko, zlasti vplive na družbo in vlado.
Ta dokument ne preučuje filozofskih, etičnih ali političnih vprašanj v zvezi z robotiko, umetno inteligenco, strojnim učenjem ter inteligentnimi stroji ali okolji. Vsebine o etičnih in političnih vprašanjih so na primer na voljo v standardih BS 8611 in IEC P7000. Kljub temu pa ta dokument za širok nabor sistemov in okoliščin določa, kdaj in zakaj je treba upoštevati etična vprašanja, in kot tak podaja informacije, pomembne za širšo razpravo o robotskih, inteligentnih in avtonomnih sistemih.
Ta dokument se uporablja za širše področje kot večina prejšnjih dokumentov o avtonomiji, ki se navezujejo na avtomatizacijo krmilnih opravil in mehanizacijo ponavljajočih se fizičnih ali kognitivnih opravil, ter se osredotoča na ravni avtomatizacije.
Čeprav je v tem dokumentu obravnavan širok spekter tehnoloških aplikacij ter stališč panoge in interesnih skupin v zvezi s temi vprašanji, pa posamezna vprašanja morda niso v celoti razdelana zaradi raznolikosti in vse večjih razlik v področjih uporabe robotskih, inteligentnih ter avtonomnih sistemov.

General Information

Status
Published
Publication Date
19-Apr-2022
ICS
13.180 - Ergonomics
Technical Committee
CEN/TC 122 - Ergonomics
Drafting Committee
CEN/TC 122/WG 5 - Ergonomics of human-computer interaction
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Start Date
20-Apr-2022
Due Date
08-Jun-2023
Completion Date
20-Apr-2022
Ref Project
SIST-TP CEN ISO/TR 9241-810:2022 - Ergonomics of human-system interaction - Part 810: Robotic, intelligent and autonomous systems (ISO/TR 9241-810:2020)

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SLOVENSKI STANDARD
SIST-TP CEN ISO/TR 9241-810:2022
01-julij-2022
Ergonomija medsebojnega vpliva človek-sistem - 810. del: Robotski, inteligentni in
avtonomni sistemi (ISO/TR 9241-810:2020)
Ergonomics of human-system interaction - Part 810: Robotic, intelligent and autonomous
systems (ISO/TR 9241-810:2020)
Ergonomie de l'interaction homme-système - Partie 810: Titre manque (ISO/TR 9241-
810:2020)
Ta slovenski standard je istoveten z: CEN ISO/TR 9241-810:2022
ICS:
13.180 Ergonomija Ergonomics
SIST-TP CEN ISO/TR 9241-810:2022 en,fr,de
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST-TP CEN ISO/TR 9241-810:2022


CEN ISO/TR 9241-810
TECHNICAL REPORT

RAPPORT TECHNIQUE

April 2022
TECHNISCHER BERICHT
ICS 13.180
English Version

Ergonomics of human-system interaction - Part 810:
Robotic, intelligent and autonomous systems (ISO/TR
9241-810:2020)
Ergonomie de l'interaction homme-système - Partie
810: Titre manque (ISO/TR 9241-810:2020)


This Technical Report was approved by CEN on 13 April 2022. It has been drawn up by the Technical Committee CEN/TC 122.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.





EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2022 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN ISO/TR 9241-810:2022 E
worldwide for CEN national Members.

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SIST-TP CEN ISO/TR 9241-810:2022
CEN ISO/TR 9241-810:2022 (E)
Contents Page
European foreword . 3

2

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SIST-TP CEN ISO/TR 9241-810:2022
CEN ISO/TR 9241-810:2022 (E)
European foreword
The text of ISO/TR 9241-810:2020 has been prepared by Technical Committee ISO/TC 159
"Ergonomics” of the International Organization for Standardization (ISO) and has been taken over as
CEN ISO/TR 9241-810:2022 by Technical Committee CEN/TC 122 “Ergonomics” the secretariat of
which is held by DIN.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
Any feedback and questions on this document should be directed to the users’ national standards body.
A complete listing of these bodies can be found on the CEN website.
Endorsement notice
The text of ISO/TR 9241-810:2020 has been approved by CEN as CEN ISO/TR 9241-810:2022 without
any modification.


3

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SIST-TP CEN ISO/TR 9241-810:2022

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SIST-TP CEN ISO/TR 9241-810:2022
TECHNICAL ISO/TR
REPORT 9241-810
First edition
2020-08
Ergonomics of human-system
interaction —
Part 810:
Robotic, intelligent and autonomous
systems
Reference number
ISO/TR 9241-810:2020(E)
©
ISO 2020

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SIST-TP CEN ISO/TR 9241-810:2022
ISO/TR 9241-810:2020(E)

COPYRIGHT PROTECTED DOCUMENT
© ISO 2020
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2020 – All rights reserved

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SIST-TP CEN ISO/TR 9241-810:2022
ISO/TR 9241-810:2020(E)

Contents Page
Foreword .v
Introduction .
...

Questions, Comments and Discussion

Ask us and Technical Secretary will try to provide an answer. You can facilitate discussion about the standard in here.

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