EN ISO 10075-3:2004

Ergonomic principles related to mental workload - Part 3: Principles and requirements concerning methods for measuring and assessing mental workload (ISO 10075-3:2004)

ISO 10075-3:2004 establishes principles and requirements for the measurement and assessment of mental workload and specifies the requirements for measurement instruments. ISO 10075-3:2004 provides information for choosing appropriate methods and provides information on aspects of assessing and measuring mental workload to improve communication among the parties involved.
ISO 10075-3:2004 is intended for use mainly by ergonomic experts, for example, psychologists, occupational health specialists, and/or physiologists, with appropriate training in the theoretical background and usage of such methods, as well as in the interpretation of the results. They will find the information needed when developing or evaluating methods of mental-workload assessment.

Ergonomische Grundlagen bezüglich psychischer Arbeitsbelastung - Teil 3: Grundsätze und Anforderungen an Verfahren zur Messung und Erfassung psychischer Arbeitsbelastung (ISO 10075-3:2004)

Dieser Teil der ISO 10075 legt Grundsätze und Anforderungen für die Messung und Erfassung der psychischen Arbeitsbelastung fest und spezifiziert die Anforderungen an Messverfahren. Dieser Teil der ISO 10075 stellt Informationen zur Auswahl geeigneter Verfahren bereit und enthält Informationen zu Aspekten der Erfassung und Messung der psychischen Arbeitsbelastung, um damit zur Verbesserung der Kommunikation zwischen den beteiligten Parteien beizutragen.
Dieser Teil der ISO 10075 ist hauptsächlich für die Anwendung durch Fachleute der Ergonomie vorgesehen, z. B. Psychologen, Arbeitsmediziner, Arbeitsphysiologen und andere medizinische Fachkräfte, mit einer angemessenen Ausbildung in den theoretischen Grundlagen und der Anwendung dieser Messverfahren sowie der Interpretation der Ergebnisse. Diese Fachleute werden die für die Entwicklung oder Bewertung von Verfahren zur Erfassung der psychischen Arbeitsbelastung benötigten Informationen finden.
Nichtfachleute, z. B. Arbeitgeber, Beschäftigte und deren Vertreter, Systemverantwortliche und -gestalter wie auch Behörden können nützliche Informationen zur Orientierung auf dem Gebiet der Erfassung und Messung der psychischen Arbeitsbelastung finden; z. B. darüber, welche Arten von Verfahren zur Verfügung stehen, welche Kriterien für die Bewertung von Messverfahren wesentlich sind und welche Art von Informationen sie für die Entscheidung, welches Instrument für ihren Zweck geeignet ist, fordern und beachten sollten.
ANMERKUNG   Ein Technischer Bericht mit weiteren Informationen über die Terminologie und die Anwendung dieses Teils der ISO 10075 wird für Nichtfachleute zur Verfügung gestellt werden.
Dieser Teil der ISO 10075 enthält Informationen, die eine begründete Auswahl eines der jeweiligen Untersuchungssituation angemessenen Verfahrens erlauben. Es existiert eine große Anzahl verschiedener Verfahren, die sich für unterschiedliche Zwecke, Situationen und Stufen der Messgenauigkeit eignen. Allgemein besteht ein Bedarf an

Principes ergonomiques relatifs à la charge de travail mental - Partie 3: Principes et exigences concernant les méthodes de mesurage et d'évaluation de la charge de travail mental (ISO 10075-3:2004)

L'ISO 10075-3:2004 établit des principes et spécifie des exigences pour le mesurage et l'évaluation de la charge de travail mental; elle spécifie également les exigences relatives aux instruments de mesure. La présente partie de l'ISO 10075 fournit des informations permettant de choisir les méthodes appropriées, ainsi que des renseignements sur les aspects liés à l'évaluation et au mesurage de la charge de travail mental, afin d'améliorer la communication entre les parties concernées.
L'ISO 10075-3:2004 est principalement destinée aux spécialistes en ergonomie, à savoir, par exemple, les psychologues, les spécialistes en médecine du travail et/ou les physiologistes ayant reçu une formation théorique adéquate, disposant d'une bonne maîtrise pratique de telles méthodes et capables d'interpréter les résultats. Ils y trouveront les informations requises lorsqu'ils seront appelés à élaborer ou analyser les méthodes d'évaluation de la charge de travail mental.

Ergonomska načela v zvezi s psihičnimi obremenitvami - 3. del: Načela in zahteve v zvezi z merjenjem in ocenjevanjem psihične obremenitve (ISO 10075-3:2004)

General Information

• Status: Published
• Publication Date: 14-Aug-2004
• ICS: 13.180 - Ergonomics
• Technical Committee: CEN/TC 122 - Ergonomics
• Drafting Committee: CEN/TC 122/WG 2 - Ergonomic design principles
• Current Stage: 9093 - Decision to confirm - Review Enquiry
• Start Date: 11-Aug-2009
• Completion Date: 11-Aug-2009
• Ref Project: SIST EN ISO 10075-3:2004 - Ergonomic principles related to mental workload - Part 3: Principles and requirements concerning methods for measuring and assessing mental workload (ISO 10075-3:2004)

Standards Content (Sample)

SLOVENSKI STANDARD
01-november-2004
(UJRQRPVNDQDþHODY]YH]LVSVLKLþQLPLREUHPHQLWYDPLGHO1DþHODLQ]DKWHYH
Y]YH]L]PHUMHQMHPLQRFHQMHYDQMHPSVLKLþQHREUHPHQLWYH,62
Ergonomic principles related to mental workload - Part 3: Principles and requirements
concerning methods for measuring and assessing mental workload (ISO 10075-3:2004)
Ergonomische Grundlagen bezüglich psychischer Arbeitsbelastung - Teil 3: Grundsätze
und Anforderungen an Verfahren zur Messung und Erfassung psychischer
Arbeitsbelastung (ISO 10075-3:2004)
Principes ergonomiques relatifs a la charge de travail mental - Partie 3: Principes et
exigences concernant les méthodes de mesurage et d'évaluation de la charge de travail
mental (ISO 10075-3:2004)
Ta slovenski standard je istoveten z: EN ISO 10075-3:2004
ICS:
13.180 Ergonomija Ergonomics
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD
EN ISO 10075-3
NORME EUROPÉENNE
EUROPÄISCHE NORM
August 2004
ICS 13.180
English version
Ergonomic principles related to mental workload - Part 3:
Principles and requirements concerning methods for measuring
and assessing mental workload (ISO 10075-3:2004)
Principes ergonomiques relatifs à la charge de travail Ergonomische Grundlagen bezüglich psychischer
mental - Partie 3: Principes et exigences concernant les Arbeitsbelastung - Teil 3: Grundsätze und Anforderungen
méthodes de mesurage et d'évaluation de la charge de an Verfahren zur Messung und Erfassung psychischer
travail mental (ISO 10075-3:2004) Arbeitsbelastung (ISO 10075-3:2004)
This European Standard was approved by CEN on 16 July 2004.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the Central Secretariat or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the Central Secretariat has the same status as the official
versions.
CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia,
Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: rue de Stassart, 36  B-1050 Brussels
© 2004 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 10075-3:2004: E
worldwide for CEN national Members.

Foreword
This document (EN ISO 10075-3:2004) has been prepared by Technical Committee ISO/TC 159
"Ergonomics" in collaboration with Technical Committee CEN/TC 122 "Ergonomics", the
secretariat of which is held by DIN.

This European Standard shall be given the status of a national standard, either by publication of
an identical text or by endorsement, at the latest by February 2005, and conflicting national
standards shall be withdrawn at the latest by February 2005.

According to the CEN/CENELEC Internal Regulations, the national standards organizations of
the following countries are bound to implement this European Standard: Austria, Belgium,
Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary,
Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

Endorsement notice
The text of ISO 10075-3:2004 has been approved by CEN as EN ISO 10075-3:2004 without any
modifications.
INTERNATIONAL ISO
STANDARD 10075-3
First edition
2004-08-15
Ergonomic principles related to mental
workload —
Part 3:
Principles and requirements concerning
methods for measuring and assessing
mental workload
Principes ergonomiques relatifs à la charge de travail mental —
Partie 3: Principes et exigences concernant les méthodes de mesurage
et d'évaluation de la charge de travail mental

Reference number
ISO 10075-3:2004(E)
©
ISO 2004
ISO 10075-3:2004(E)
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ii © ISO 2004 – All rights reserved

ISO 10075-3:2004(E)
Contents Page
Foreword. iv
Introduction . v
1 Scope. 1
2 Normative references . 1
3 Terms and definitions. 2
4 Measurement and assessment of mental workload. 3
4.1 General principles. 3
4.2 Procedural requirements. 5
4.3 Quantitative requirements for measuring instruments. 8
4.4 Documentation requirements . 10
Annex A (informative) Additional information concerning generalizability . 13
Annex B (informative) Checklist for choosing an instrument. 14
Bibliography . 15

ISO 10075-3:2004(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the
International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International Standards
adopted by the technical committees are circulated to the member bodies for voting. Publication as an
International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO shall not be held responsible for identifying any or all such patent rights.
ISO 10075-3 was prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 1,
Ergonomic guiding principles.
ISO 10075 consists of the following parts, under the general title Ergonomic principles related to mental
workload:
 Part 1: General terms and definitions
 Part 2: Design principles
 Part 3: Principles and requirements concerning methods for measuring and assessing mental workload
A Technical Report will accompany these parts to explain to non-experts the basic concepts and how to use
these parts.
iv © ISO 2004 – All rights reserved

ISO 10075-3:2004(E)
Introduction
This part of ISO 10075 specifies technical information relevant in the context of constructing, evaluating and
choosing measurement instruments for assessing mental workload as defined and treated in ISO 10075 and
ISO 10075-2. Familiarity with the concepts discussed in these two documents is required to understand the
provisions of this part of ISO 10075.
Since mental workload is a part of the total workload, users of this part of ISO 10075 should also be familiar
with the concepts and provisions presented in ISO 6385.
This part of ISO 10075 aims at providing information for the development of measurement instruments, about
which specifications will be required to evaluate a given procedure with regard to its usability as a measuring
instrument for assessing mental workload.
This part of ISO 10075 addresses requirements for instruments measuring different aspects of mental
workload, but it does not specify which instruments should be used, e.g. psychological scaling or
psychophysiological methods. The choice of which instruments to use can be facilitated by the provision of
appropriate information.
INTERNATIONAL STANDARD ISO 10075-3:2004(E)

Ergonomic principles related to mental workload —
Part 3:
Principles and requirements concerning methods for
measuring and assessing mental workload
1 Scope
This part of ISO 10075 establishes principles and requirements for the measurement and assessment of
mental workload and specifies the requirements for measurement instruments. This part of ISO 10075
provides information for choosing appropriate methods and provides information on aspects of assessing and
measuring mental workload to improve communication among the parties involved.
This part of ISO 10075 is intended for use mainly by ergonomic experts, for example, psychologists,
occupational health specialists, and/or physiologists, with appropriate training in the theoretical background
and usage of such methods, as well as in the interpretation of the results. They will find the information
needed when developing or evaluating methods of mental-workload assessment.
Non-experts, e.g. employers, employees and their representatives, system managers and designers, and
public authorities can find useful information for their orientation in the field of assessment and measurement
of mental workload, e.g. what kinds of methods are available, which criteria are relevant in the evaluation of
measurement instruments and what kind of information they should require and observe in deciding which
instrument will be suitable for their purpose and which can be used.
NOTE A Technical Report on the terminology and use of this part of ISO 10075 will be available for further
information for non-experts.
This part of ISO 10075 provides information on which to base a well-considered choice for an appropriate
method in different situations. There are a large number of different methods available which are suitable for
different purposes, situations and different levels of precision. There is a need for effective and efficient
methods of measurement. The information provided in this part of ISO 10075 will allow users to evaluate the
type of measurement approach most suitable for their specific purposes.
Conformance with the provisions of this part of ISO 10075 has to be provided by the documentation
requirements.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
ISO 6385:2004, Ergonomic principles in the design of work systems
ISO 10075-3:2004(E)
1)
ISO 10075:1991 , Ergonomic principles related to mental workload — General terms and definitions
ISO 10075-2:1996, Ergonomic principles related to mental workload — Part 2: Design principles
3 Terms and definitions
For the purposes of this document, the terms and definitions given in ISO 6385:
...