EN 50600-3-1:2016

Information technology - Data centre facilities and infrastructures - Part 3-1: Management and operational information

This European Standard specifies processes for the management and operation of data centres. The primary focus of this standard is the operational processes necessary to deliver the expected level of resilience, availability, risk management, risk mitigation, capacity planning, security and energy efficiency. The secondary focus is on management processes to align the actual and future demands of users. Figure 2 shows an overview of related processes. The transition from planning and building to operation of a data centre is considered as part of the acceptance test process in Clause 6. (...) NOTE 1 Only processes specific for data centres are in the scope of this document. Business processes like people management, financial management, etc. are out of scope. NOTE 2 Specific skill sets are required of those working in and operating a data centre.

Informationstechnik - Einrichtungen und Infrastrukturen von Rechenzentren - Teil 3-1: Informationen für das Management und den Betrieb

Technologie de l’information - Installation et infrastructures de centres de traitement de données - Partie 3-1: Informations de gestion et de fonctionnement

La présente Norme européenne spécifie les processus pour la gestion et l'exploitation des centres de traitement de données. La présente Norme a pour principal objet les processus opérationnels nécessaires pour assurer le niveau attendu de résilience, de disponibilité, de management du risque, d'atténuation du risque, de planification de la capacité, de sécurité et d'efficacité énergétique. La présente Norme a pour deuxième objet les processus de gestion permettant de faire le lien entre les besoins actuels et futurs des utilisateurs. La Figure 2 représente une vue d’ensemble des processus correspondants. La transition entre la planification et la construction puis l’exploitation d’un centre de traitement de données est considérée comme faisant partie du processus d’essai de réception de l’Article 6. NOTE 1 Seuls les processus spécifiques aux centres de traitement de données relèvent du domaine d’application du présent document. Les processus d’entreprise tels que la gestion des personnes, la gestion financière, etc. ne relèvent pas du domaine d’application. NOTE 2 Il est exigé que le personnel travaillant à l’exploitation d’un centre de traitement de données présente des compétences spécifiques.

Informacijska tehnologija - Naprave in infrastruktura podatkovnega centra - 3-1. del: Informacije o upravljanju in obratovanju

1.1 Področje uporabe
Ta evropski standard določa postopke za upravljanje in delovanje podatkovnih centrov. Osredotoča se predvsem na operativne postopke za zagotavljanje pričakovane ravni odpornosti, razpoložljivosti, varnosti in energetske učinkovitosti. Nadalje se osredotoča na postopke upravljanja za usklajevanje trenutnih zahtev uporabnikov z njihovimi predvidenimi zahtevami v prihodnosti. Na sliki 2 je prikazan pregled vseh postopkov. Poleg tega se prehod od načrtovanja in izgradnje do delovanja podatkovnega centra obravnava kot postopek za preskus ustreznosti v točki 4. Čeprav ključni kazalniki delovanja (KPI) niso v ospredju, so podani v okviru posameznih postopkov, kjer je to primerno. OPOMBA 1: Postopek odpravljanja težav ni vključen in ga lahko po potrebi nastavite.
OPOMBA 2: Področje uporabe tega dokumenta zajema samo postopke, specifične za podatkovne centre. Poslovni postopki, kot so vodenje zaposlenih, upravljanje financ ipd. niso zajeti.
OPOMBA 3: Upoštevajte zahtevano specifično usposobljenost osebja v podatkovnih centrih.  
1.2 Zahteve za skladnost podatkovnega centra s tem evropskim standardom:
a) vključevati mora uveden postopek strategije podatkovnega centra;
b) vključevati mora naslednje uvedene postopke prednostnega razreda 1:
upravljanje delovnih postopkov;
upravljanje posebnih dogodkov;
upravljanje varnosti;
upravljanje odjemalcev.
c) določati mora raven učinkovitosti porabe energije;
d) mora biti v skladu s 1. ravnjo operativne odličnosti.

General Information

• Status: Published
• Publication Date: 24-Mar-2016
• ICS: 35.020 - Information technology (IT) in general
• ICS: 35.110 - Networking
• ICS: 35.160 - Microprocessor systems
• Technical Committee: CLC/TC 215 - Electrotechnical aspects of telecommunication equipment
• Current Stage: 9093 - Decision to confirm - Review Enquiry
• Completion Date: 16-Jun-2021
• Mandate: M/462 - Standardisation mandate addressed to CEN, CENELEC and ETSI in the field of ICT to enable efficient energy use in fixed and mobile information and communication networks
• Ref Project: SIST EN 50600-3-1:2016 - Information technology - Data centre facilities and infrastructures - Part 3-1: Management and operational information

Relations

• Revised: prEN 50600-3-1:2024 - Information technology - Data centre facilities and infrastructures - Part 3-1: Management and operational information
• Effective Date: 09-Apr-2024

Standards Content (Sample)

SLOVENSKI STANDARD
01-maj-2016
Informacijska tehnologija - Naprave in infrastruktura podatkovnega centra - 3-1.
del: Informacije o upravljanju in obratovanju
Information technology - Data centre facilities and infrastructures - Part 3-1: Management
and operational information
Informationstechnik - Einrichtungen und Infrastrukturen von Rechenzentren - Teil 3-1:
Informationen für das Management und den Betrieb
Technologie de l’information - Installation et infrastructures de centres de traitement de
données - Partie 3-1: Informations de gestion et de fonctionnement
Ta slovenski standard je istoveten z: EN 50600-3-1:2016
ICS:
35.110 Omreževanje Networking
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EUROPEAN STANDARD EN 50600-3-1

NORME EUROPÉENNE
EUROPÄISCHE NORM
March 2016
ICS 35.020; 35.110; 35.160
English Version
Information technology - Data centre facilities and infrastructures
- Part 3-1: Management and operational information
Technologie de l'information - Installation et infrastructures Informationstechnik - Einrichtungen und Infrastrukturen von
de centres de traitement de données - Partie 3-1: Rechenzentren - Teil 3-1: Informationen für das
Informations de gestion et de fonctionnement Management und den Betrieb
This European Standard was approved by CENELEC on 2016-01-26. CENELEC members are bound to comply with the CEN/CENELEC
Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.
Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC
Management Centre or to any CENELEC member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CENELEC member into its own language and notified to the CEN-CENELEC Management Centre has the
same status as the official versions.
CENELEC members are the national electrotechnical committees of Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic,
Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and the United Kingdom.

European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Elektrotechnische Normung
CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2016 CENELEC All rights of exploitation in any form and by any means reserved worldwide for CENELEC Members.
Ref. No. EN 50600-3-1:2016 E
Contents Page
European foreword . 4
Introduction . 5
1 Scope . 8
2 Normative references. 8
3 Terms, definitions and abbreviations . 9
3.1 Terms and definitions . 9
3.2 Abbreviations . 10
4 Conformance . 11
5 Operational information and parameters. 11
5.1 General . 11
5.2 Building construction as per EN 50600-2-1 . 12
5.3 Power distribution as per EN 50600-2-2 . 12
5.4 Environmental control as per EN 50600-2-3 . 13
5.5 Telecommunications cabling infrastructure as per EN 50600-2-4 . 15
5.6 Security systems as per EN 50600-2-5 . 15
6 Acceptance test . 15
6.1 General . 15
6.2 Building construction (EN 50600-2-1) tests . 16
6.3 Power distribution (EN 50600-2-2) tests . 16
6.4 Environmental control (EN 50600-2-3) tests . 16
6.5 Telecommunications cabling infrastructure (EN 50600-2-4) tests . 17
6.6 Security systems (EN 50600-2-5) tests . 17
6.7 Energy efficiency enablement tests . 17
6.8 Energy efficiency strategy tests . 17
6.9 Monitoring tests . 17
7 Operational processes . 17
7.1 General . 17
7.2 Operations management . 18
7.3 Incident management . 19
7.4 Change management . 20
7.5 Asset and configuration management . 21
7.6 Capacity management . 22
8 Management processes . 24
8.1 General . 24
8.2 Availability management . 25
8.3 Security management . 26
8.4 Resource management . 27
8.5 Energy management . 30
8.6 Product lifecycle management . 33
8.7 Cost management . 34
8.8 Data centre strategy . 35
8.9 Service level management . 37
8.10 Customer management . 38
Annex A (informative) Example for process implementation . 40
A.1 Prioritization of processes . 40
A.2 Maturity . 40
Annex B (normative)  Security systems . 42
B.1 Access to the data centre premises . 42
B.2 Fire suppression systems . 45
B.3 Management of electrical interference . 46
Bibliography . 47

Figures
Figure 1 ― Schematic relationship between the EN 50600 standards . 6
Figure 2 ― Data centre management processes overview . 8

Tables
Table A.1 — Prioritization of processes . 40
Table A.2 — Operational levels . 41

European foreword
This document (EN 50600-3-1:2016) has been prepared by CLC/TC 215 “Electrotechnical aspects of
telecommunication equipment”.
The following dates are fixed:
• latest date by which this document has to be (dop) 2017–01–26
implemented at national level by publication of an
identical national standard or by endorsement
• latest date by which the national standards conflicting (dow) 2019–01–26
with this document have to be withdrawn

Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CENELEC [and/or CEN] shall not be held responsible for identifying any or all such patent rights.
This document has been prepared under a mandate given to CENELEC by the European Commission and
the European Free Trade Association.
Introduction
The unrestricted access to internet-based information demanded by the information society has led to an
exponential growth of both internet traffic and the volume of stored/retrieved data. Data centres are housing
and supporting the information technology and network telecommunications equipment for data processing,
data storage and data transport. They are required both by network operators (delivering those services to
customer premises) and by enterprises within those customer premises.
Data centres need to provide modular, scalable and flexible facilities and infrastructures to easily
accommodate the rapidly changing requirements of the market. In addition, energy consumption of data
centres has become critical both from an environmental point of view (reduction of carbon footprint) and with
respect to economic considerations (cost of energy) for the data centre operator.
The implementation of data centres varies in terms of:
a) purpose (enterprise, co-location, co-hosting, or network operator facilities);
b) security level;
c) physical size;
d) accommodation (mobile, temporary and permanent constructions).
The needs of data centres also vary in terms of availability of service, the provision of security and the
objectives for energy efficiency. These needs and objectives influence the design of data centres in terms of
building construction, power distribution, environmental control and physical security. Effective management
and operational information is required to monitor achievement of the defined needs and objectives.
This series of European Standards specifies requirements and recommendations to support the various
parties involved in the design, planning, procurement, integration, installation, operation and maintenance of
facilities and infrastructures within data centres. These parties include:
1) owners, facility managers, ICT managers, project managers, main contractors;
2) architects, consultants, building designers and builders, system and installation designers;
3) facility and infrastructure integrators, suppliers of equipment;
4) installers, maintainers.
At the time of publication of this European Standard, the EN 50600 series currently comprises the following
standards:
— EN 50600-1, Information technology — Data centre facilities and infrastructures — Part 1: General
concepts;
— EN 50600-2-1, Information technology — Data centre facilities and infrastructures — Part 2-1: Bui
...