IEC SRD 63302-2:2025
(Main)Smart city use case collection and analysis - Intelligent operations centre for smart cities - Part 2 : Use case analysis
Smart city use case collection and analysis - Intelligent operations centre for smart cities - Part 2 : Use case analysis
IEC SRD 63302-2:2025 This SRD provides use cases collection and analysis, indentifies market relationship of relevant stakeholders, and scopes out capabilities and reference model of IOC and requirements for standards development in this field. It includes:
a. Studying on the outline of the reference conceptual model of IOC and relevant characteristics, and identifying stakeholders,
b. Collecting and analyzing on prospective user cases, especially for electrotechnical aspects,
c. Summarizing market relationship among the stakeholders and the view of use cases-derived reference architecture model and capabilities landscape of IOC,
d. Proposing the requirements for standards development in this field, particularly related to electrotechnical aspects.
This SRD is for use by urban managers, solution providers, urban operators, citizens, and other relevant stakeholders, to identify the practices of IOC, and what tools they could use to implement this good practice. It also might help IOCs under development to identify the capabilities and standardization needs, and makes the city more desirable and smartness.
General Information
Standards Content (Sample)
IEC SRD 63302-2 ®
Edition 1.0 2025-09
SYSTEMS REFERENCE
DELIVERABLE
Smart city use case collection and analysis – Intelligent operations centre for
smart cities –
Part 2 : Use case analysis
ICS 13.020.20; 03.100.70 ISBN 978-2-8327-0694-7
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or
by any means, electronic or mechanical, including photocopying and microfilm, without permission in writing from either
IEC or IEC's member National Committee in the country of the requester. If you have any questions about IEC copyright
or have an enquiry about obtaining additional rights to this publication, please contact the address below or your local
IEC member National Committee for further information.
IEC Secretariat Tel.: +41 22 919 02 11
3, rue de Varembé info@iec.ch
CH-1211 Geneva 20 www.iec.ch
Switzerland
About the IEC
The International Electrotechnical Commission (IEC) is the leading global organization that prepares and publishes
International Standards for all electrical, electronic and related technologies.
About IEC publications
The technical content of IEC publications is kept under constant review by the IEC. Please make sure that you have the
latest edition, a corrigendum or an amendment might have been published.
IEC publications search - IEC Products & Services Portal - products.iec.ch
webstore.iec.ch/advsearchform Discover our powerful search engine and read freely all the
publications previews, graphical symbols and the glossary.
The advanced search enables to find IEC publications by a
variety of criteria (reference number, text, technical With a subscription you will always have access to up to date
committee, …). It also gives information on projects, content tailored to your needs.
replaced and withdrawn publications.
Electropedia - www.electropedia.org
The world's leading online dictionary on electrotechnology,
IEC Just Published - webstore.iec.ch/justpublished
Stay up to date on all new IEC publications. Just Published containing more than 22 500 terminological entries in English
details all new publications released. Available online and and French, with equivalent terms in 25 additional languages.
once a month by email. Also known as the International Electrotechnical Vocabulary
(IEV) online.
IEC Customer Service Centre - webstore.iec.ch/csc
If you wish to give us your feedback on this publication or
need further assistance, please contact the Customer
Service Centre: sales@iec.ch.
CONTENTS
FOREWORD. 4
INTRODUCTION . 6
1 Scope . 7
2 Normative references . 7
3 Terms and definitions and abbreviated terms . 7
3.1 Terms and definitions . 7
3.2 Abbreviated terms . 8
4 Approach for use case collection and analysis . 8
5 Use case analysis in different application areas . 10
5.1 General . 10
5.2 Government affairs service . 10
5.2.1 Use cases description . 10
5.2.2 Stakeholder and user stories analysis . 11
5.2.3 Technique and standards requirement analysis . 12
5.2.4 Related documents . 12
5.3 Public service . 13
5.3.1 Use cases description . 13
5.3.2 Stakeholder and user stories analysis . 13
5.3.3 Technique and standards requirement analysis . 15
5.3.4 Related documents . 16
5.4 Living environment . 16
5.4.1 Use cases description . 16
5.4.2 Stakeholder and user stories analysis . 17
5.4.3 Technique and standards requirement analysis . 19
5.4.4 Related documents . 19
5.5 Industrial economy . 20
5.5.1 Use cases description . 20
5.5.2 Stakeholder and user stories analysis . 20
5.5.3 Technique and standards requirement analysis . 22
5.5.4 Related documents . 22
5.6 Urban governance . 23
5.6.1 Use cases description . 23
5.6.2 Stakeholder and user stories analysis . 23
5.6.3 Technique and standards requirement analysis . 24
5.6.4 Related documents . 25
5.7 Public safety . 25
5.7.1 Use cases description . 25
5.7.2 Stakeholder and user stories analysis . 26
5.7.3 Technique and standards requirement analysis . 28
5.7.4 Related documents . 29
5.8 Urban transportation . 29
5.8.1 Use cases description . 29
5.8.2 Stakeholder and user stories analysis . 30
5.8.3 Technique and standards requirement analysis . 33
5.8.4 Related documents . 34
6 High-level use case analysis and results . 35
6.1 General . 35
6.2 Government affairs service . 35
6.2.1 Relational mapping . 35
6.2.2 Need statement analysis . 35
6.3 Public service . 36
6.3.1 Relational mapping . 36
6.3.2 Need statement analysis . 36
6.3.3 Precondition requirement analysis . 37
6.4 Living environment . 37
6.4.1 Relational mapping . 37
6.4.2 Need statement analysis . 37
6.4.3 Precondition requirement analysis . 37
6.5 Industrial economy . 38
6.5.1 Relational mapping . 38
6.5.2 Need statement analysis . 38
6.5.3 Precondition requirement analysis . 39
6.6 Urban governance . 39
6.6.1 Relational mapping . 39
6.6.2 Need statement analysis . 39
6.6.3 Precondition requirement analysis . 40
6.7 Public safety . 40
6.7.1 Relational mapping . 40
6.7.2 Need statement analysis . 40
6.7.3 Precondition requirement analysis . 40
6.8 Urban transportation . 40
6.8.1 Relational mapping . 40
6.8.2 Need statement analysis . 41
6.8.3 Precondition requirement analysis . 41
7 System analysis and results . 42
7.1 General picture of IOC use cases, stakeholders and non-human actors . 42
7.2 Technical and realization analysis . 43
7.3 Use case analysis and results . 45
7.4 Needs statement, requirement and stakeholder integrated analysis results . 46
7.4.1 Word frequency analysis of needs statements . 46
7.4.2 Word frequency analysis of requirements for the standards . 46
7.4.3 Stakeholder analysis . 46
7.4.4 Integrated analysis and standard needs . 47
Bibliography . 48
Figure 1 – Approach for use case collection and analysis . 9
Figure 2 – Approach detail for use case collection and analysis . 10
Figure 3 – Government affairs service's relational mapping . 35
Figure 4 – Public service's relational mapping . 36
Figure 5 – Living environment's relational mapping . 37
Figure 6 – Industrial economy's relational mapping . 38
Figure 7 – Urban governance's relational mapping . 39
Figure 8 – Public safety's relational mapping . 40
Figure 9 – Urban transportation's relational mapping . 41
Figure 10 – General picture of IOC use cases, stakeholders and non-human actors . 43
Figure 11 – IOC technical architecture level of four layers . 44
Figure 12 – IOC system realization . 44
Table 1 – List of stakeholders and description in smart market supervision . 11
Table 2 – List of stakeholders and description in on-line government service . 12
Table 3 – List of stakeholders and description in public health emergency management . 13
Table 4 – List of stakeholders and description in assisted independent living
management . 14
Table 5 – List of stakeholders and description in cold-chain management . 15
Table 6 – List of stakeholders and description in electricity conservation . 17
Table 7 – List of stakeholders and description in medical waste monitoring .
...
Questions, Comments and Discussion
Ask us and Technical Secretary will try to provide an answer. You can facilitate discussion about the standard in here.