ISO/PRF TS 30425

Human resource management -- Workforce availability metrics cluster

Management des ressources humaines -- Indicateurs de mesure de la disponibilité de la main d'œuvre

Standards Content (sample)

TECHNICAL ISO/TS
SPECIFICATION 30425
First edition
Human resource management —
Workforce availability metrics cluster
Management des ressources humaines — Indicateurs de mesure de la
disponibilité de la main d'œuvre
PROOF/ÉPREUVE
Reference number
ISO/TS 30425:2021(E)
ISO 2021
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ISO/TS 30425:2021(E)
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© ISO 2021

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ISO/TS 30425:2021(E)
Contents Page

Foreword ........................................................................................................................................................................................................................................iv

Introduction ..................................................................................................................................................................................................................................v

1 Scope ................................................................................................................................................................................................................................ 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms and definitions ..................................................................................................................................................................................... 1

4 Number of employees — Headcount ............................................................................................................................................... 1

4.1 General ........................................................................................................................................................................................................... 1

4.2 Purpose .......................................................................................................................................................................................................... 1

4.3 Formula ......................................................................................................................................................................................................... 1

4.4 How to use .................................................................................................................................................................................................. 3

5 Full-time equivalent (FTE) ......................................................................................................................................................................... 3

5.1 General ........................................................................................................................................................................................................... 3

5.2 Purpose .......................................................................................................................................................................................................... 3

5.3 Formula ......................................................................................................................................................................................................... 3

5.4 How to use .................................................................................................................................................................................................. 4

6 Contingent workforce .................................................................................................................................................................................... 5

6.1 General ........................................................................................................................................................................................................... 5

6.2 Purpose .......................................................................................................................................................................................................... 5

6.3 Formula ......................................................................................................................................................................................................... 5

6.4 How to use .................................................................................................................................................................................................. 5

7 Absenteeism .............................................................................................................................................................................................................. 5

7.1 General ........................................................................................................................................................................................................... 5

7.2 Purpose .......................................................................................................................................................................................................... 6

7.3 Formula ......................................................................................................................................................................................................... 6

7.4 How to use .................................................................................................................................................................................................. 6

7.5 Intended users ......................................................................................................................................................................................... 7

7.6 Contextual factors ................................................................................................................................................................................. 7

7.7 Predictive factors .................................................................................................................................................................................. 8

Bibliography ................................................................................................................................................................................................................................ 9

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ISO/TS 30425:2021(E)
Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards

bodies (ISO member bodies). The work of preparing International Standards is normally carried out

through ISO technical committees. Each member body interested in a subject for which a technical

committee has been established has the right to be represented on that committee. International

organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.

ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of

electrotechnical standardization.

The procedures used to develop this document and those intended for its further maintenance are

described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the

different types of ISO documents should be noted. This document was drafted in accordance with the

editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of

any patent rights identified during the development of the document will be in the Introduction and/or

on the ISO list of patent declarations received (see www .iso .org/ patents).

Any trade name used in this document is information given for the convenience of users and does not

constitute an endorsement.

For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and

expressions related to conformity assessment, as well as information about ISO's adherence to the

World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www .iso .org/

iso/ foreword .html.

This document was prepared by Technical Committee ISO/TC 260, Human resource management.

Any feedback or questions on this document should be directed to the user’s national standards body. A

complete listing of these bodies can be found at www .iso .org/ members .html.
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ISO/TS 30425:2021(E)
Introduction

ISO 30414 highlights guidelines on the following core human capital reporting areas or clusters:

— compliance and ethics;
— costs;
— diversity;
— leadership;
— organizational culture;
— organizational health, safety and well-being;
— productivity;
— recruitment, mobility and turnover;
— skills and capabilities;
— succession planning;
— workforce availability.

This document deals specifically with the cluster of metrics in the workforce availability area.

Managing workforce availability is a major challenge for all kind of organizations. ISO 30414:2018,

4.7.12, describes the significance of the workforce availability metrics.

Workforce availability metrics should be calculated at a granular level within organisations and

aggregated across organisations, locations or both to deliver an overall understanding of each metric

at every level as well as the aggregate workforce availability position, e.g. team, stream, department,

location and organization level.

The metrics within the workforce availability metrics cluster as documented in ISO 30414 are:

a) number of employees
— headcount;
— number of full-time and part-time employees;
b) total full-time equivalents (FTE);
c) contingent workforce
— independent contractor;
— temporary workforce: leasing, interim or supervised workers;
d) absenteeism.
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TECHNICAL SPECIFICATION ISO/TS 30425:2021(E)
Human resource management — Workforce availability
metrics cluster
1 Scope

This document describes the measurement elements of workforce availability for organizations.

This document provides the formula for comparable measures for internal and external reporting.

This document also highlights issues that need to be considered when interpreting compliance data,

especially when deciding on appropriate interventions internally and when reporting these to external

stakeholders (e.g. regulators, investors).

This document pertains to the working capacity of the permanent and temporary workforce, and does

not consider their existing allocated work, skills or suitability for taking on specific work efforts. These

subjects are addressed in ISO 30409.
2 Normative references
There are no normative references in this document.
3 Terms and definitions
No terms and definitions are listed in this document.

ISO and IEC maintain terminological databases for use in standardization at the following addresses:

— ISO Online browsing platform: available at https:// www .iso .org/ obp
— IEC Electropedia: available at http:// www .electropedia .org/
4 Number of employees — Headcount
4.1 General

Headcount describes the number of people working for an organization. It is calculated by counting

each employee as an individual part of the workforce, no matter the time they are engaged by the

organization. This description also includes those full-time or part-time employees currently working

zero hours. Headcount is broken down further into two categories:
— total headcount;
— total full-time headcount and total part-time headcount;
4.2 Purpose

This metric highlights the number of employees available to the organization at any measurement point.

ISO 30414:2018, 4.7.12, highlights the purpose of this metric.
4.3 Formula

The calculation of the headcount, either full-time or part-time, should align with the financial year,

the annual budgeting cycle or both. The point in time for calculation is at the end of each defined

measurement period, for example the end of month one, the end of quarter two or end-of-year totals.

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ISO/TS 30425:2021(E)

Once established, the reporting should include a comparison of previous periods with the current

period and of past years w
...