Software engineering — Guidelines for the application of ISO 9001:2015 to computer software

This document provides guidance for organizations in the application of ISO 9001:2015 to the acquisition, supply, development, operation and maintenance of computer software and related support services. It does not add to or otherwise change the requirements of ISO 9001:2015. Annex A provides a table pointing to additional guidance on the implementation of ISO 9001:2015, available in ISO/IEC JTC 1/SC 7, ISO/IEC JTC 1/SC 27 and ISO/TC 176 International Standards. The guidelines provided in this document are not intended to be used as assessment criteria in quality management system registration/certification. However, some organizations can consider it useful to implement the guidelines proposed in this document and can be interested in knowing whether the resultant quality management system is compliant or not with this document. In this case, an organization can use both this document and ISO 9001 as assessment criteria for quality management systems in the software domain.

Ingénierie du logiciel — Lignes directrices pour l'application de l'ISO 9001:2015 aux logiciels informatiques

General Information

Status

Published

Publication Date

28-Nov-2018

ICS

03.100.70 - Management systems

35.080 - Software

Technical Committee

ISO/IEC JTC 1/SC 7 - Software and systems engineering

Drafting Committee

ISO/IEC JTC 1/SC 7/WG 7 - Life cycle management

Current Stage

9060 - Close of review

Start Date

04-Jun-2029

Ref Project

Relations

Revises

ISO/IEC 90003:2014 - Software engineering — Guidelines for the application of ISO 9001:2008 to computer software

Effective Date

12-Aug-2017

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ISO/IEC/IEEE 90003:2018 - Software engineering -- Guidelines for the application of ISO 9001:2015 to computer software

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ISO/IEC/IEEE 90003:2018 - Software engineering -- Guidelines for the application of ISO 9001:2015 to computer software

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ISO/IEC/IEEE 90003:2018 - Soft...

INTERNATIONAL ISO/IEC/
STANDARD IEEE
90003
First edition
2018-11
Software engineering — Guidelines
for the application of ISO 9001:2015
to computer software
Ingénierie du logiciel — Lignes directrices pour l'application de l'ISO
9001:2015 aux logiciels informatiques
Reference number
ISO/IEC/IEEE 90003:2018(E)
©
ISO/IEC 2018
©
IEEE 2018

---------------------- Page: 1 ----------------------
ISO/IEC/IEEE 90003:2018(E)

COPYRIGHT PROTECTED DOCUMENT
© ISO/IEC 2018
© IEEE 2018
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO or IEEE at the
respective address below or ISO’s member body in the country of the requester.
ISO copyright office Institute of Electrical and Electronics Engineers, Inc
CP 401 • Ch. de Blandonnet 8 3 Park Avenue, New York
CH-1214 Vernier, Geneva NY 10016-5997, USA
Phone: +41 22 749 01 11
Fax: +41 22 749 09 47
Email: copyright@iso.org Email: stds.ipr@ieee.org
Website: www.iso.org Website: www.ieee.org
Published in Switzerland
© ISO/IEC 2018 – All rights reserved
ii © IEEE 2018 – All rights reserved

---------------------- Page: 2 ----------------------
ISO/IEC/IEEE 90003:2018(E)

Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 2
4 Context of the organization . 3
4.1 Understanding the organization and its context . 3
4.2 Understanding the needs and expectations of interested parties . 4
4.3 Determining the scope of the quality management system . 5
4.4 Quality management system and its processes . 6
4.4.1 Quality management system processes . 6
4.4.2 Information Management . 7
5 Leadership . 8
5.1 Leadership and commitment . 8
5.1.1 General. 8
5.1.2 Customer focus . 9
5.2 Policy . 9
5.2.1 Establishing the quality policy . 9
5.2.2 Communicating the quality policy .
...

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