REN/ESI-0019401v311

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This document specifies requirements for rebreather instructor training programmes which provide the competencies required to be able to train rebreather divers.
This document specifies evaluation criteria for these competencies and specifies the requirements for four levels of rebreather instructor.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.

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This document provides guidance on the relationship between ISO/IEC 20000–1:2018 and two commonly used frameworks, Agile and DevOps. It can be used by any organization or person wishing to understand how Agile and DevOps can be used with ISO/IEC 20000–1, including: a) an organization that has demonstrated or intends to demonstrate conformity to the requirements specified in ISO/IEC 20000–1 and is seeking guidance on the use of Agile or DevOps to establish or improve the SMS and the services; b) an organization that already uses Agile or DevOps and is seeking guidance on how Agile or DevOps can be used to support efforts to demonstrate conformity to the requirements specified in ISO/IEC 20000–1; c) an assessor or auditor who wishes to understand the use of Agile or DevOps as a support for achieving the requirements specified in ISO/IEC 20000–1. Both approaches can be used independently or together. Depending on the context, an organization can deploy Agile frameworks only, DevOps frameworks only, use both Agile and DevOps frameworks in isolation, or use an integrated workflow with combined Agile and DevOps approaches. In any of these situations, this document can be used as guidance for the integration of Agile and DevOps practices in an SMS. The guidance in this document can assist an organization in planning and preparing for a conformity assessment against ISO/IEC 20000-1, noting that an organization can only claim conformity by fulfilling all requirements specified in ISO/IEC 20000-1.

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This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 100 m with a rebreather requiring mandatory decompression stops using a breathing mixture containing helium. This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.

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This document specifies requirements and recommendations for the provision of community interpreting services. It establishes the foundational principles and practices necessary to ensure quality community interpreting services for all language communities (spoken and/or signed), for end users, as well as for clients, and for community interpreters.

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This document defines a set of metadata to support the audit trail of the transformation of a geometry definition, while it is distributed and shared in supply-chains, to ensure the traceability of geometric model data. It also defines a set of web services based on the utilisation of these metadata. The following are within the scope of this document: — metadata definitions for geometry transformation audit trail: — syntax for storing these metadata in geometry data sets in various formats; — conformance level for implementers and business processes; — definitions of web services to query the geometric model data set and its associated metadata. The following are outside the scope of this document: — service specifications for CAD operations; — specifications of a cybersecurity infrastructure to enable web services; — the technical implementation of a STEP geometry services client or server; — any geometric model definition; — any product and manufacturing information (PMI) definition; — archiving.

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This document mainly specifies elements of information exchange between unmanned aircraft system (UAS) traffic management (UTM) service providers (USP) and different users to support relevant UTM services between them, while the protocol requirements and the transmission requirements at the operational level are not included. This document excludes the interface between USP and USP and the interface between USP and providers of operation support services.

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This document provides guidance for organizations that are establishing or improving a service management system (SMS) by incorporating a service integrator. The incorporation of a service integrator is aimed at addressing an environment that includes services sourced from multiple service providers. This document specifically focuses on Service Integration and Management (SIAM) in the context of an SMS. The intended users of this document include: — organizations that need to manage multiple service providers within a new or existing SMS according to SIAM; and — consultants and advisors that support an organization during SMS implementation or improvement, where a SIAM approach is being adopted. NOTE 1 This document is applicable for organizations implementing SIAM in conjunction with SMS. It does not limit organizations or individuals from implementing any other management and governance model for managing multivendor environments along with SMS. This document is not applicable to organizations that have only one service provider. NOTE 2 In SIAM, the term "supplier" is not used. Internal and external suppliers are both referred to as “service providers”. See 4.2 for further comparison of terminology.

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The present document specifies a certificate profile for web site certificates that are accessed by the TLS protocol [i.1].
The profile defined in the present document builds on the CA/Browser Forum Baseline requirements [2], Extended
validation guidelines [3] and other parts of the present multi-part deliverable.
The present document focuses on requirements on certificate content. Requirements on decoding and processing rules
are limited to aspects required to process certificate content defined in the present document. Further processing
requirements are only specified for cases where it adds information that is necessary for the sake of interoperability.
This profile can be used for legal and natural persons. For certificates issued to legal persons, the profile builds on the
CAB Forum EV Profile [3] or baseline requirements [2]. For certificates issued to natural persons, the profile builds
only on CAB Forum baseline requirements [2].

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The present document defines specific QCStatement for the qcStatements extension as defined in IETF
RFC 3739 [2], clause 3.2.6, including requirements for their use in EU qualified certificates. Some of these
QCStatements can be used for other forms of certificate.
The QCStatements defined in the present document can be used in combination with any certificate profile, either
defined in ETSI EN 319 412-2 [i.2], ETSI EN 319 412-3 [i.5] and ETSI EN 319 412-4 [i.6], or defined elsewhere.
The QCStatements defined in clause 4.3 can be applied to regulatory environments outside the EU. Other
requirements specified in clause 4 are specific to Regulation (EU) No 910/2014 [i.8] but may be adapted for other
regulatory environments.

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The present document specifies a certificate profile for certificates issued to legal persons. The profile defined in the
present document builds on requirements defined in ETSI EN 319 412-2 [2].
The present document supports the requirements of EU qualified certificates as specified in the Regulation (EU)
No 910/2014 [i.3] as well as other forms of certificate.

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The present document specifies requirements on the content of certificates issued to natural persons. This profile builds
on IETF RFC 5280 [1] for generic profiling of Recommendation ITU-T X.509 | ISO/IEC 9594-8 [i.3].
This profile supports the requirements of EU Qualified Certificates as specified in the Regulation (EU)
No 910/2014 [i.5] as well as other forms of certificate. The scope of the present document is primary limited to
facilitate interoperable processing and display of certificate information. This profile therefore excludes support for
some certificate information content options, which can be perfectly valid in a local context but which are not regarded
as relevant or suitable for use in widely deployed applications.
The present document focuses on requirements on certificate content. Requirements on decoding and processing rules
are limited to aspects required to process certificate content defined in the present document. Further processing
requirements are only specified for cases where it adds information that is necessary for the sake of interoperability.
Certain applications or protocols impose specific requirements on certificate content. The present document is based on
the assumption that these requirements are adequately defined by the respective application or protocol. It is therefore
outside the scope of the present document to specify such application or protocol specific certificate content.

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The present document specifies policy and security requirements for the issuance, maintenance and life-cycle
management of EU qualified certificates as defined in Regulation (EU) No 910/2014 [i.1]. These policy and security
requirements support reference certificate policies for the issuance, maintenance and life-cycle management of EU
qualified certificates issued to natural persons (including natural persons associated with a legal person or a website)
and to legal persons (including legal persons associated with a website), respectively.
The present document does not specify how the requirements identified can be assessed by an independent party,
including requirements for information to be made available to such independent assessors, or requirements on such
assessors.
NOTE: See ETSI EN 319 403 [i.6] for guidance on assessment of TSP's processes and services. The present
document references ETSI EN 319 411-1 [2] for general requirements on TSP issuing certificates.

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The present document specifies generally applicable policy and security requirements for Trust Service Providers
(TSPs) issuing public key certificates, including trusted web site certificates.
The policy and security requirements are defined in terms of requirements for the issuance, maintenance and life-cycle
management of certificates. These policy and security requirements support several reference certificate policies,
defined in clauses 4 and 5.
A framework for the definition of policy requirements for TSPs issuing certificates in a specific context where
particular requirements apply is defined in clause 7.
The present document covers requirements for CA hierarchies, however this is limited to supporting the policies as
specified in the present document. It does not include requirements for root CAs and intermediate CAs for other
purposes.
The present document is applicable to:
• the general requirements of certification in support of cryptographic mechanisms, including digital signatures
for electronic signatures and seals;
• the general requirements of certification authorities issuing TLS/SSL certificates;
• the general requirements of the use of cryptography for authentication and encryption.
The present document does not specify how the requirements identified can be assessed by an independent party,
including requirements for information to be made available to such independent assessors, or requirements on such
assessors.
NOTE: See ETSI EN 319 403 [i.2] for guidance on assessment of TSP's processes and services. The present
document references ETSI EN 319 401 [9] for general policy requirements common to all classes of
TSP's services.
The present document includes provisions consistent with the requirements from the CA/Browser Forum in EVCG [4]
and BRG [6].

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The present document provides an overview of the Recommendation ITU-T X.509 | ISO/IEC 9594-8 [i.3] based
certificate profiles and the statements for EU Qualified Certificates specified in other parts of ETSI EN 319 412 ([i.4] to
[i.7]). It specifies common data structures that are referenced from other parts of ETSI EN 319 412 ([i.4] to [i.7]).
The profiles specified in this multi-part deliverable aim to support both the Regulation (EU) No 910/2014 [i.9] and use
of certificates in a wider international context. Within the European context, it aims to support both EU Qualified
Certificates and other forms of certificate.

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This document specifies the requirements of safety management systems for application services provided by service robots [application service safety management system (hereafter ASSMS)] that an application service provider can use for the safety of its users and its third parties when it provides application service in unstructured human spaces with trained and untrained persons (e.g. giving directions for visitors in airport or shopping mall, carrying goods to patients in hospital, delivering food to customers in restaurant.) This document is applicable to any organization that wishes to: a) improve safety performance of application services provided by service robots, b) establish, implement, maintain and improve safety management systems for application services provided by service robots, c) assure itself of conformity with its stated application service safety policy, and d) demonstrate conformity with this document. The requirements of this document can be conformed to by integrating safety management systems for application services provided by service robots into, or making it compatible with, other management systems or processes within the organization. The requirements of this document can be conformed to by multiple organizations without omission depending on what is done as an organization and safety management. Although intended for application services provided by service robots, this document can also be applied to services using robots other than service robots. This document is not intended to be used as a product safety standard. NOTE There are cases where the safety management systems for application services provided by service robots established in accordance with the requirements of this document cannot apply directly when the service robots to be used, robot systems, contents of service, places of operation, users or so, differ.

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This document specifies requirements for rebreather diver training programmes which provide the competencies required to perform dives to 60 m with a rebreather requiring mandatory decompression stops using a breathing mixture containing helium. This document specifies evaluation criteria for these competencies.
This document specifies the requirements under which training is provided, in addition to the general requirements for recreational diving service provision in accordance with ISO 24803.

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The development of a European standard(s) on reporting by online gambling service operators and suppliers to the gambling regulatory authorities in the Member States for the purpose of supervision of online gambling services will specify the core data for reporting purposes, while ensuring integrity and security of the data as well as personal data protection.
The requested European standard(s) will provide a voluntary tool to the gambling regulatory authorities in the Member States without prejudice to the scope of competence of Member States in the regulation of online gambling and without imposing any obligation on them to introduce reporting requirements or to authorize or deny authorization to any operators or suppliers.

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Ta standard določa osnovno izrazoslovje, ki se uporablja v PPP, pravila in smernice za preverjanje
primernosti ter usposabljanje vodnikov, psov in strokovnih sodelavcev PPP, za strokovno, varno in
učinkovito izvajanje programov PPP v ustanovah ter pravila in smernice za zagotavljanje dobrobiti vseh
udeležencev in sodelujočih v PPP.
Ta standard predstavlja shemo za certificiranje storitve PPP. Zajema splošne in specifične smernice za
izvajanje programov PPP.

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This document specifies requirements and recommendations for the provision of conference interpreting services. It is primarily addressed to conference interpreters and conference interpreting service providers. It also serves as reference for users of conference interpreting services.

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This document specifies requirements and recommendations for using simultaneous interpreting
delivery platforms at communicative events where interpreters are not at the same venue as
participants, speakers and signers.
In conjunction with ISO 20108, this document also provides requirements and recommendations
for ensuring the quality of sound and images and their transmission from speakers and signers to
interpreters, and from interpreters to participants, and for the configuration of the interpreter’s
working environment.

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This document includes compliance monitoring, safety, security, privacy and other organisational requirements for providers in the context of UAS traffic management services.

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This document provides guidance for organizations on how to implement a service management system (SMS). Organizations can use this document to implement the entire SMS in order to conform to the requirements specified in ISO/IEC 20000-1, or parts of an SMS for a selected subset of requirements. This document illustrates a generic plan to manage implementation activities for an SMS. The intended users of this document are: a) organizations that require support on how to implement an SMS; b) consultants and advisors who support an organization during SMS implementation. This document can be used together with the other parts of ISO/IEC 20000 series.

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This document specifies requirements and recommendations for the provision of conference interpreting services. It is primarily addressed to conference interpreters and conference interpreting service providers. It also serves as reference for users of conference interpreting services.

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This document includes the main overarching requirements for the provision of private security services for critical infrastructure.
NOTE 1   This document is the first part of a series of standards on the provision of private security services for critical infrastructure. It will be complemented by other sector specific parts, which give more detailed requirements for related services such as aviation, maritime and port security.
NOTE 2   Examples of critical infrastructure sectors are given in Annex A.
NOTE 3   See Figure 1.
NOTE 4   It is important that the selection of a private security service provider always represents the best balance between quality and price. This document sets out the minimum requirements that providers should comply with in order for this balance to be struck.
It specifies service requirements for quality in the organization, processes, personnel and management of a security service provider and/or its independent branches and establishments under commercial law and trade as a provider of security services.
It lays down quality criteria for the delivery of security services requested by public and private clients.
This document is suitable for the selection, attribution, awarding and reviewing of the most suitable provider of security services.

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This document gives guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 for organizations intending to: a) implement ISO/IEC27001 when ISO/IEC 20000-1 is already implemented, or vice versa; b) implement both ISO/IEC27001 and ISO/IEC 20000-1 together; or c) integrate existing management systems based on ISO/IEC27001 and ISO/IEC 20000-1. This document focuses exclusively on the integrated implementation of an information security management system (ISMS) as specified in ISO/IEC 27001 and a service management system (SMS) as specified in ISO/IEC 20000-1.

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The present document specifies a certificate profile for web site certificates that are accessed by the TLS protocol [i.1].
The profile defined in the present document builds on the CA/Browser Forum Baseline requirements [2], Extended
validation guidelines [3] and other parts of the present multipart deliverable.
The present document focuses on requirements on certificate content. Requirements on decoding and processing rules
are limited to aspects required to process certificate content defined in the present document. Further processing
requirements are only specified for cases where it adds information that is necessary for the sake of interoperability.
This profile can be used for legal and natural persons. For certificates issued to legal persons, the profile builds on the
CAB Forum EV Profile [3] or baseline requirements [2]. For certificates issued to natural persons, the profile builds
only on CAB Forum baseline requirements [2].

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The present document specifies policy and security requirements for the issuance, maintenance and life-cycle
management of EU qualified certificates as defined in Regulation (EU) No 910/2014 [i.1]. These policy and security
requirements support reference certificate policies for the issuance, maintenance and life-cycle management of EU
qualified certificates issued to natural persons (including natural persons associated with a legal person or a website)
and to legal persons (including legal persons associated with a website), respectively.
The present document does not specify how the requirements identified can be assessed by an independent party,
including requirements for information to be made available to such independent assessors, or requirements on such
assessors.
NOTE: See ETSI EN 319 403 [i.6] for guidance on assessment of TSP's processes and services. The present
document references ETSI EN 319 411-1 [2] for general requirements on TSP issuing certificates.

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This document provides guidance on the relationship between ISO/IEC 20000–1 and a commonly used service management framework, ITIL 4. It can be used by any organization or person wishing to understand how ITIL can be used with ISO/IEC 20000–1, including: a) an organization that has claimed or demonstrated or intends to claim or demonstrate conformity to the requirements specified in ISO/IEC 20000–1 and is seeking guidance on the use of ITIL to establish and improve an SMS and the services; b) an organization that already uses ITIL and is seeking guidance on how ITIL can be used to support efforts to demonstrate conformity to the requirements specified in ISO/IEC 20000–1; c) an assessor or auditor who wishes to understand the use of ITIL as a support in achieving the requirements specified in ISO/IEC 20000–1. Clause 4 describes how ITIL can support the demonstration of conformity to ISO/IEC 20000–1. Clause 5 correlates the ITIL documents to requirements in ISO/IEC 20000–1. The tables in Annex A correlate terms and clauses in ISO/IEC 20000–1 to ITIL and vice versa; the tables in Annex B correlate clauses in ISO/IEC 20000-1 to the ITIL 4 publications and vice versa.

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This document is the overarching standard for the provision of private security services for critical infrastructure. It is complemented by vertical substandards for specific sectors with more detailed focus on the related services such as e.g. aviation security and maritime/port security.
It specifies service requirements for quality in organization, processes, personnel and management of a security service provider and/or its independent branches and establishments under commercial law and trade as a provider with regard to security services.
It lays down quality criteria for the delivery of security services requested by public and private clients.
This document is suitable for the selection, attribution, awarding and reviewing of the most suitable provider of security services.

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The present document specifies generally applicable policy and security requirements for Trust Service Providers
(TSPs) issuing public key certificates, including trusted web site certificates.
The policy and security requirements are defined in terms of requirements for the issuance, maintenance and life-cycle
management of certificates. These policy and security requirements support several reference certificate policies,
defined in clauses 4 and 5.
A framework for the definition of policy requirements for TSPs issuing certificates in a specific context where
particular requirements apply is defined in clause 7.
The present document covers requirements for CA hierarchies, however this is limited to supporting the policies as
specified in the present document. It does not include requirements for root CAs and intermediate CAs for other
purposes.
The present document is applicable to:
• the general requirements of certification in support of cryptographic mechanisms, including digital signatures
for electronic signatures and seals;
• the general requirements of certification authorities issuing TLS/SSL certificates;
• the general requirements of the use of cryptography for authentication and encryption.
The present document does not specify how the requirements identified can be assessed by an independent party,
including requirements for information to be made available to such independent assessors, or requirements on such
assessors.
NOTE: See ETSI EN 319 403 [i.2] for guidance on assessment of TSP's processes and services. The present
document references ETSI EN 319 401 [8] for general policy requirements common to all classes of
TSP's services.
The present document includes provisions consistent with the requirements from the CA/Browser Forum in EVCG [4]
and BRG [5].

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The present document specifies policy and security requirements for the issuance, maintenance and life-cycle
management of EU qualified certificates as defined in Regulation (EU) No 910/2014 [i.1]. These policy and security
requirements support reference certificate policies for the issuance, maintenance and life-cycle management of EU
qualified certificates issued to natural persons (including natural persons associated with a legal person or a website)
and to legal persons (including legal persons associated with a website), respectively.
The present document does not specify how the requirements identified can be assessed by an independent party,
including requirements for information to be made available to such independent assessors, or requirements on such
assessors.
NOTE: See ETSI EN 319 403 [i.6] for guidance on assessment of TSP's processes and services. The present
document references ETSI EN 319 411-1 [2] for general requirements on TSP issuing certificates.

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The present document provides an overview of the Recommendation ITU-T X.509 | ISO/IEC 9594-8 [i.3] based
certificate profiles and the statements for EU Qualified Certificates specified in other parts of ETSI EN 319 412 ([i.4] to
[i.7]). It specifies common data structures that are referenced from other parts of ETSI EN 319 412 ([i.4] to [i.7]).
The profiles specified in this multi-part deliverable aim to support both the Regulation (EU) No 910/2014 [i.9] and use
of certificates in a wider international context. Within the European context, it aims to support both EU Qualified
Certificates and other forms of certificate.

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The present document specifies general policy requirements relating to Trust Service Providers (TSPs) that are
independent of the type of TSP. It defines policy requirements on the operation and management practices of TSPs.
Other specifications refine and extend these requirements as applicable to particular forms of TSP. The present
document does not specify how the requirements identified can be assessed by an independent party, including
requirements for information to be made available to such independent assessors, or requirements on such assessors.
NOTE: See ETSI EN 319 403 [i.6] for details about requirements for conformity assessment bodies assessing
Trust Service Providers.

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This document specifies requirements and recommendations for healthcare interpreting services in spoken and signed communication. It is applicable to all situations requiring healthcare interpreting, where the parties involved need to communicate using spoken or signed language, to treat a health-related issue. It is intended for interpreting service providers and healthcare interpreters.

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This document specifies requirements for the competences and qualifications of legal translators, revisers and reviewers, best translation practices and the translation process directly affecting the quality and delivery of legal translation services. In particular, it specifies the core processes, resources, confidentiality, professional development requirements, training and other aspects of the legal translation service provided by individual translators.
Fulfilment of all the requirements set out in this document enables the individual legal translator to demonstrate conformity of their legal translation services to this document and their capability to maintain a level of quality in legal translation services that will meet the client's and other applicable specifications.
The use of output from machine translation, even with post-editing, is outside the scope of this document. Consulting of a machine translation resource by a legal translator, does not constitute use of raw machine translation plus post-editing.
This document does not apply to interpreting services.

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This document provides the vocabulary for translation, interpreting and related technology standards.

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The present document specifies requirements on the content of certificates issued to natural persons. This profile builds
on IETF RFC 5280 [1] for generic profiling of Recommendation ITU-T X.509 | ISO/IEC 9594-8 [i.3].
This profile supports the requirements of EU Qualified Certificates as specified in the Regulation (EU)
No 910/2014 [i.5] as well as other forms of certificate. The scope of the present document is primary limited to
facilitate interoperable processing and display of certificate information. This profile therefore excludes support for
some certificate information content options, which can be perfectly valid in a local context but which are not regarded
as relevant or suitable for use in widely deployed applications.
The present document focuses on requirements on certificate content. Requirements on decoding and processing rules
are limited to aspects required to process certificate content defined in the present document. Further processing
requirements are only specified for cases where it adds information that is necessary for the sake of interoperability.
Certain applications or protocols impose specific requirements on certificate content. The present document is based on
the assumption that these requirements are adequately defined by the respective application or protocol. It is therefore
outside the scope of the present document to specify such application or protocol specific certificate content.

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The present document provides an overview of the Recommendation ITU-T X.509 | ISO/IEC 9594-8 [i.3] based certificate profiles and the statements for EU Qualified Certificates specified in other parts of ETSI EN 319 412 ([i.4] to [i.7]). It specifies common data structures that are referenced from other parts of ETSI EN 319 412 ([i.4] to [i.7]).
The profiles specified in this multi-part deliverable aim to support both the Regulation (EU) No 910/2014 [i.9] and use of certificates in a wider international context. Within the European context, it aims to support both EU Qualified Certificates and other forms of certificate.

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The present document specifies a certificate profile for certificates issued to legal persons. The profile defined in the
present document builds on requirements defined in ETSI EN 319 412-2 [2].
The present document supports the requirements of EU qualified certificates as specified in the Regulation (EU)
No 910/2014 [i.3] as well as other forms of certificate.

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The present document contains requirements for the competence, consistent operation and impartiality of conformity
assessment bodies assessing and certifying the conformity of Trust Service Providers (TSPs) and the trust services they
provide towards defined criteria against which they claim conformance.
NOTE 1: Those requirements are independent of the type and class of trust service provided.
The present document also contains requirements for the conformity assessment of trust services component services,
which later forms part of a separate conformity assessment of a TSP.
NOTE 2: This enables a provider of such component services, which are used as part of the service provided by
several TSPs, to avoid having to be assessed several times, or even for a TSP to provide a service based
just on a component service or collection of components whether or not they are recognized as a trust
service under Regulation (EU) No 910/2014 [i.1].
The present document applies the general requirements of ISO/IEC 17065 [1] to the specific requirements of
conformity assessment of TSPs.
The present document is part 1 of a multi-part deliverable. Other parts include:
• ETSI TS 119 403-2 [i.14]: "Electronic Signatures and Infrastructures (ESI); Trust Service Provider Conformity
Assessment; Part 2: Additional requirements for Conformity Assessment Bodies auditing Trust Service
Providers that issue Publicly-Trusted Certificates".
• ETSI TS 119 403-3 [i.15]: "Electronic Signatures and Infrastructures (ESI); Trust Service Provider Conformity
Assessment; Part 3: Additional requirements for conformity assessment bodies assessing EU qualified trust
service providers".

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The present document defines specific QCStatement for the qcStatements extension as defined in IETF
RFC 3739 [2], clause 3.2.6, including requirements for their use in EU qualified certificates. Some of these
QCStatements can be used for other forms of certificate.
The QCStatements defined in the present document can be used in combination with any certificate profile, either
defined in ETSI EN 319 412-2 [i.2], ETSI EN 319 412-3 [i.5] and ETSI EN 319 412-4 [i.6], or defined elsewhere.
The QCStatements defined in clause 4.3 may be applied to regulatory environments outside the EU. Other
requirements specified in clause 4 are specific to Regulation (EU) No 910/2014 [i.8] but may be adapted for other
regulatory environments.

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This European Standard addresses the requirements for certain aesthetic non-surgical medical treatments:
-   treatments with resorbable injectables, botulinum toxin and micro needling;
-   treatments with non-ablative fractional resurfacing and superficial peels, lasers and comparable energy based devices;
-   treatments with fractional ablative lasers and comparable energy based devices and medium depth peels; and
-   other treatments such as deep chemical peels, full ablative lasers and thread lifts.
This European Standard provides recommendations for aesthetic non-surgical medical treatments, including the ethical framework and general principles according to which aesthetic medicine services are provided by all practitioners and stakeholders of the aesthetic medical field. These recommendations apply before, during and after the treatment.
Any aesthetic medical treatment that goes deeper than the stratum corneum or which has, or claims to have, a biological effect beyond the stratum corneum (with or without instrument or devices) is included in the scope of this European Standard.
Aesthetic surgical procedures covered by EN 16372 and dentistry ) procedures are excluded from the scope of this European Standard.
Aesthetic non-medical treatments (tattooing and any treatment not affecting tissue deeper than the stratum corneum) which can be legally performed by non-physicians (e.g. tattooist, beauty therapists) are excluded from the scope of this European Standard.

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This European Standard addresses the requirements for certain aesthetic non-surgical medical treatments:
-   treatments with resorbable injectables, botulinum toxin and micro needling;
-   treatments with non-ablative fractional resurfacing and superficial peels, lasers and comparable energy based devices;
-   treatments with fractional ablative lasers and comparable energy based devices and medium depth peels; and
-   other treatments such as deep chemical peels, full ablative lasers and thread lifts.
This European Standard provides recommendations for aesthetic non-surgical medical treatments, including the ethical framework and general principles according to which aesthetic medicine services are provided by all practitioners and stakeholders of the aesthetic medical field. These recommendations apply before, during and after the treatment.
Any aesthetic medical treatment that goes deeper than the stratum corneum or which has, or claims to have, a biological effect beyond the stratum corneum (with or without instrument or devices) is included in the scope of this European Standard.
Aesthetic surgical procedures covered by EN 16372 and dentistry ) procedures are excluded from the scope of this European Standard.
Aesthetic non-medical treatments (tattooing and any treatment not affecting tissue deeper than the stratum corneum) which can be legally performed by non-physicians (e.g. tattooist, beauty therapists) are excluded from the scope of this European Standard.

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This document establishes the basic principles and practices of legal interpreting services, and
specifies the competences of legal interpreters. It also describes the various legal settings and provides
recommendations for the corresponding interpreting modes.
It is applicable to all parties involved in facilitating communication between users of legal services
using a spoken or signed language.

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This document includes guidance on the scope definition and applicability to the requirements specified in ISO/IEC 20000-1. This document can assist in establishing whether ISO/IEC 20000-1 is applicable to an organization's circumstances. It illustrates how the scope of an SMS can be defined, irrespective of whether the organization has experience of defining the scope of other management systems. The guidance in this document can assist an organization in planning and preparing for a conformity assessment against ISO/IEC 20000-1. Annex A contains examples of possible scope statements for an SMS. The examples given use a series of scenarios for organizations ranging from very simple to complex service supply chains. This document can be used by personnel responsible for planning the implementation of an SMS, as well as assessors and consultants. It supplements the guidance on the application of an SMS given in ISO/IEC 20000-2. Requirements for bodies providing audit and certification of an SMS can be found in ISO/IEC 20000-6 which recommends the use of this document.

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This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.

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This document establishes the basic principles and practices of legal interpreting services, and specifies the competences of legal interpreters. It also describes the various legal settings and provides recommendations for the corresponding interpreting modes. It is applicable to all parties involved in facilitating communication between users of legal services using a spoken or signed language.

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