EN ISO 9241-304:2008
(Main)Ergonomics of human-system interaction - Part 304: User performance test methods for electronic visual displays (ISO 9241-304:2008)
Ergonomics of human-system interaction - Part 304: User performance test methods for electronic visual displays (ISO 9241-304:2008)
ISO 9241-304:2008 provides guidance for assessing the visual ergonomics of display technologies with user performance test methods (as opposed to the optical test methods given in ISO 9241-305). Its use will help to ensure that, for a given context of use, a display meets minimum visual ergonomics requirements. It covers only visual attributes and does not address the ergonomics or usability of the whole product that houses a visual display.
The main users of ISO 9241-304:2008 will be those who procure displays or who need to measure display performance during product development. Its application assumes a background in behavioural science.
Ergonomie der Mensch-System-Interaktion - Teil 304: Prüfverfahren zur Benutzerleistung für elektronische optische Anzeigen (ISO 9241-304:2008)
Dieser Teil von ISO 9241 bietet einen Leitfaden zur Beurteilung der visuellen Ergonomie von Anzeigetechnologien
unter Anwendung von Verfahren zur Prüfung der Leistungsfähigkeit der Nutzer (im Gegensatz
zu den optischen Prüfverfahren in ISO 9241-305). Die Anwendung dieser Norm hilft in einem gegebenen
Anwendungskontext sicherzustellen, dass eine Anzeige die Mindestanforderungen an die visuelle Ergonomie
erfüllt. Die Norm deckt nur die visuellen Merkmale von Anzeigen ab. Sie bezieht sich nicht auf die Ergonomie
oder Gebrauchstauglichkeit des gesamten Produktes, in dem die visuelle Anzeige enthalten ist.
Die in diesem Teil von ISO 9241 festlegten allgemeinen Grundsätze der Norm gelten für jegliche farbige oder
einfarbige visuelle Anzeigen, die mit einem System verbunden sind, mit dem Menschen interagieren. Darin
eingeschlossen, aber nicht auf diese beschränkt, sind visuelle Anzeigen, die mit ortsfesten oder tragbaren
Computern verwendet werden, Anzeigen in mobilen Geräten wie beispielsweise Mobiltelefonen,
Digitalkameras und digitalen personenbezogenen Geräten sowie Statusanzeigen in elektronischen Geräten
für Verbraucher wie beispielsweise Drucker, Navigationssysteme in Fahrzeugen und Mikrowellengeräten.
Dadurch wird der Anwendungsbereich der in ISO 9241-3:1992/Amd. 1:2000 festgelegten Prüfung der
visuellen Leistung und Beeinträchtigungsfreiheit erweitert, um die Leistung der Endverbraucher selbst und
deren Beurteilung der Anzeige zur Bewertung der Qualität der betreffenden Anzeige zu verwenden, um einen
mannigfaltigeren Bereich von Technologien, Benutzern, Aufgaben und Umgebungen abzudecken.
Aufgrund dieser Mannigfaltigkeit ist es unmöglich, in diesem Teil von ISO 9241 ein einziges, generelles
Prüfverfahren festzulegen, das auf sämtliche Anzeigetechnologien anwendbar ist. Stattdessen wird in dieser
Norm das Grundprinzip zur Entwicklung eines Prüfverfahrens beschrieben.
Ergonomie de l'interaction homme-système - Partie 304: Méthodes d'essai de la performance de l'utilisateur pour écrans de visualisation électroniques (ISO 9241-304:2008)
L'ISO 9241-304:2008 fournit des lignes directrices relatives à l'évaluation de l'ergonomie visuelle des technologies d'affichage, au moyen de méthodes d'essai de la performance humaine (par opposition aux méthodes d'essai optique données dans l'ISO 9241-305). Son utilisation aidera à s'assurer que, pour un contexte d'utilisation donné, un affichage satisfait aux exigences ergonomiques visuelles minimales. Elle ne concerne que les attributs visuels, et ne couvre ni l'ergonomie ni l'utilisabilité du produit entier qui intègre l'écran de visualisation.
Les principaux utilisateurs de l'ISO 9241-304:2008 seront des personnes qui achètent des écrans de visualisation ou qui doivent mesurer la performance de l'affichage pendant l'élaboration d'un produit. Son application suppose une base de connaissance en science comportementale.
Ergonomija medsebojnega vpliva človek-sistem - 304. del: Preskusni postopki za določanje uporabnikove sposobnosti delovanja (ISO 9241-304:2008)
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
01-februar-2009
(UJRQRPLMDPHGVHERMQHJDYSOLYDþORYHNVLVWHPGHO 3UHVNXVQLSRVWRSNL]D
GRORþDQMHXSRUDEQLNRYHVSRVREQRVWLGHORYDQMD ,62
Ergonomics of human-system interaction - Part 304: User performance test methods for
electronic visual displays (ISO 9241-304:2008)
Ergonomie der Mensch-System-Interaktion - Teil 304: Prüfverfahren zur
Benutzerleistung (ISO 9241-304:2008)
Ergonomie de l'interaction homme-système - Partie 304: Méthodes d'essai de la
performance de l'utilisateur pour écrans de visualisation électroniques (ISO 9241-
304:2008)
Ta slovenski standard je istoveten z: EN ISO 9241-304:2008
ICS:
13.180 Ergonomija Ergonomics
35.180 Terminalska in druga IT Terminal and other
periferna oprema IT peripheral equipment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EUROPEAN STANDARD
EN ISO 9241-304
NORME EUROPÉENNE
EUROPÄISCHE NORM
November 2008
ICS 13.180; 35.180
English Version
Ergonomics of human-system interaction - Part 304: User
performance test methods for electronic visual displays (ISO
9241-304:2008)
Ergonomie de l'interaction homme-système - Partie 304: Ergonomie der Mensch-System-Interaktion - Teil 304:
Méthodes d'essai de la performance de l'utilisateur pour Prüfverfahren zur Benutzerleistung (ISO 9241-304:2008)
écrans de visualisation électroniques (ISO 9241-304:2008)
This European Standard was approved by CEN on 11 July 2008.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the CEN Management Centre or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the CEN Management Centre has the same status as the
official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,
Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: rue de Stassart, 36 B-1050 Brussels
© 2008 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 9241-304:2008: E
worldwide for CEN national Members.
Contents Page
Foreword .3
Foreword
This document (EN ISO 9241-304:2008) has been prepared by Technical Committee ISO/TC 159
"Ergonomics" in collaboration with Technical Committee CEN/TC 122 "Ergonomics", the secretariat of which
is held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by May 2009, and conflicting national standards shall be withdrawn at the
latest by May 2009.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,
Sweden, Switzerland and the United Kingdom.
Endorsement notice
The text of ISO 9241-304:2008 has been approved by CEN as a EN ISO 9241-304:2008 without any
modification.
INTERNATIONAL ISO
STANDARD 9241-304
First edition
2008-11-15
Ergonomics of human-system
interaction —
Part 304:
User performance test methods for
electronic visual displays
Ergonomie de l'interaction homme-système
Partie 304: Méthodes d'essai de la performance de l'utilisateur pour
écrans de visualisation électroniques
Reference number
ISO 9241-304:2008(E)
©
ISO 2008
ISO 9241-304:2008(E)
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ii © ISO 2008 – All rights reserved
ISO 9241-304:2008(E)
Contents Page
Foreword .iv
Introduction.vi
1 Scope.1
2 Normative references.1
3 Terms and definitions .2
4 Guiding principles .2
5 Conformance .2
6 Specifying the visual ergonomics test objectives .3
6.1 General .3
6.2 Criterion description .3
6.3 Measuring method.3
6.4 Performance criteria.3
7 Defining the test procedure.4
7.1 General .4
7.2 Alphanumeric and non-alphanumeric text .4
8 Visual performance and comfort test — Carrying out the test and analysing the data.5
8.1 General .5
8.2 Purpose .5
8.3 Overview.5
8.4 Test participants.6
8.5 The displays.6
8.6 Test setup.6
8.7 Dependent measures .11
8.8 Statistical treatment of results.12
8.9 Critical values for Barnard's U test.14
Annex A (informative) Overview of the ISO 9241 series .16
Bibliography.20
ISO 9241-304:2008(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies
(ISO member bodies). The work of preparing International Standards is normally carried out through ISO
technical committees. Each member body interested in a subject for which a technical committee has been
established has the right to be represented on that committee. International organizations, governmental and
non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the
International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.
The main task of technical committees is to prepare International Standards. Draft International Standards
adopted by the technical committees are circulated to the member bodies for voting. Publication as an
International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. ISO shall not be held responsible for identifying any or all such patent rights.
ISO 9241-304 was prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 4,
Ergonomics of human-system interaction.
This first edition of ISO 9241-304, together with ISO 9241-302:2008, ISO 9241-303:2008, ISO 9241-305:2008
and ISO 9241-307:2008, cancels and replaces ISO 9241-3:1992, of which it constitutes a technical revision. It
also incorporates the Amendment ISO 9241-3:1992/Amd.1:2000, replacing that Amendment's test method
with the one specified in Clause 8.
ISO 9241 consists of the following parts, under the general title Ergonomic requirements for office work with
visual display terminals (VDTs):
⎯ Part 1: General introduction
⎯ Part 2: Guidance on task requirements
⎯ Part 4: Keyboard requirements
⎯ Part 5: Workstation layout and postural requirements
⎯ Part 6: Guidance on the work environment
⎯ Part 9: Requirements for non-keyboard input devices
⎯ Part 11: Guidance on usability
⎯ Part 12: Presentation of information
⎯ Part 13: User guidance
⎯ Part 14: Menu dialogues
⎯ Part 15: Command dialogues
⎯ Part 16: Direct manipulation dialogues
⎯ Part 17: Form filling dialogues
iv © ISO 2008 – All rights reserved
ISO 9241-304:2008(E)
ISO 9241 also consists of the following parts, under the general title Ergonomics of human-system interaction:
⎯ Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services
⎯ Part 110: Dialogue principles
⎯ Part 151: Guidance on World Wide Web user interfaces
⎯ Part 171: Guidance on software accessibility
⎯ Part 300: Introduction to electronic visual display requirements
⎯ Part 302: Terminology for electronic visual displays
⎯ Part 303: Requirements for electronic visual displays
⎯ Part 304: User performance test methods for electronic visual displays
⎯ Part 305: Optical laboratory test methods for electronic visual displays
⎯ Part 306: Field assessment methods for electronic visual displays
⎯ Part 307: Analysis and compliance test methods for electronic visual displays
⎯ Part 308: Surface-conduction electron-emitter displays (SED) [Technical Report]
⎯ Part 309: Organic light-emitting diode (OLED) displays [Technical Report]
⎯ Part 400: Principles and requirements for physical input devices
⎯ Part 410: Design criteria for physical input devices
⎯ Part 920: Guidance on tactile and haptic interactions
For the other parts under preparation, see Ann
...
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