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EN ISO 9241-304:2008

(Main)

Ergonomics of human-system interaction - Part 304: User performance test methods for electronic visual displays (ISO 9241-304:2008)

Ergonomics of human-system interaction - Part 304: User performance test methods for electronic visual displays (ISO 9241-304:2008)

ISO 9241-304:2008 provides guidance for assessing the visual ergonomics of display technologies with user performance test methods (as opposed to the optical test methods given in ISO 9241-305). Its use will help to ensure that, for a given context of use, a display meets minimum visual ergonomics requirements. It covers only visual attributes and does not address the ergonomics or usability of the whole product that houses a visual display.
The main users of ISO 9241-304:2008 will be those who procure displays or who need to measure display performance during product development. Its application assumes a background in behavioural science.

Ergonomie der Mensch-System-Interaktion - Teil 304: Prüfverfahren zur Benutzerleistung für elektronische optische Anzeigen (ISO 9241-304:2008)

Dieser Teil von ISO 9241 bietet einen Leitfaden zur Beurteilung der visuellen Ergonomie von Anzeigetechnologien
unter Anwendung von Verfahren zur Prüfung der Leistungsfähigkeit der Nutzer (im Gegensatz
zu den optischen Prüfverfahren in ISO 9241-305). Die Anwendung dieser Norm hilft in einem gegebenen
Anwendungskontext sicherzustellen, dass eine Anzeige die Mindestanforderungen an die visuelle Ergonomie
erfüllt. Die Norm deckt nur die visuellen Merkmale von Anzeigen ab. Sie bezieht sich nicht auf die Ergonomie
oder Gebrauchstauglichkeit des gesamten Produktes, in dem die visuelle Anzeige enthalten ist.
Die in diesem Teil von ISO 9241 festlegten allgemeinen Grundsätze der Norm gelten für jegliche farbige oder
einfarbige visuelle Anzeigen, die mit einem System verbunden sind, mit dem Menschen interagieren. Darin
eingeschlossen, aber nicht auf diese beschränkt, sind visuelle Anzeigen, die mit ortsfesten oder tragbaren
Computern verwendet werden, Anzeigen in mobilen Geräten wie beispielsweise Mobiltelefonen,
Digitalkameras und digitalen personenbezogenen Geräten sowie Statusanzeigen in elektronischen Geräten
für Verbraucher wie beispielsweise Drucker, Navigationssysteme in Fahrzeugen und Mikrowellengeräten.
Dadurch wird der Anwendungsbereich der in ISO 9241-3:1992/Amd. 1:2000 festgelegten Prüfung der
visuellen Leistung und Beeinträchtigungsfreiheit erweitert, um die Leistung der Endverbraucher selbst und
deren Beurteilung der Anzeige zur Bewertung der Qualität der betreffenden Anzeige zu verwenden, um einen
mannigfaltigeren Bereich von Technologien, Benutzern, Aufgaben und Umgebungen abzudecken.
Aufgrund dieser Mannigfaltigkeit ist es unmöglich, in diesem Teil von ISO 9241 ein einziges, generelles
Prüfverfahren festzulegen, das auf sämtliche Anzeigetechnologien anwendbar ist. Stattdessen wird in dieser
Norm das Grundprinzip zur Entwicklung eines Prüfverfahrens beschrieben.

Ergonomie de l'interaction homme-système - Partie 304: Méthodes d'essai de la performance de l'utilisateur pour écrans de visualisation électroniques (ISO 9241-304:2008)

L'ISO 9241-304:2008 fournit des lignes directrices relatives à l'évaluation de l'ergonomie visuelle des technologies d'affichage, au moyen de méthodes d'essai de la performance humaine (par opposition aux méthodes d'essai optique données dans l'ISO 9241-305). Son utilisation aidera à s'assurer que, pour un contexte d'utilisation donné, un affichage satisfait aux exigences ergonomiques visuelles minimales. Elle ne concerne que les attributs visuels, et ne couvre ni l'ergonomie ni l'utilisabilité du produit entier qui intègre l'écran de visualisation.
Les principaux utilisateurs de l'ISO 9241-304:2008 seront des personnes qui achètent des écrans de visualisation ou qui doivent mesurer la performance de l'affichage pendant l'élaboration d'un produit. Son application suppose une base de connaissance en science comportementale.

Ergonomija medsebojnega vpliva človek-sistem - 304. del: Preskusni postopki za določanje uporabnikove sposobnosti delovanja (ISO 9241-304:2008)

General Information

Status
Published
Publication Date
14-Nov-2008
Withdrawal Date
30-May-2009
ICS
13.180 - Ergonomics
35.180 - IT Terminal and other peripheral equipment
Technical Committee
CEN/TC 122 - Ergonomics
Drafting Committee
CEN/TC 122/WG 5 - Ergonomics of human-computer interaction
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Start Date
15-Nov-2008
Due Date
26-Apr-2007
Completion Date
15-Nov-2008
Ref Project
SIST EN ISO 9241-304:2009 - Ergonomics of human-system interaction - Part 304: User performance test methods for electronic visual displays (ISO 9241-304:2008)

Relations

Replaces
EN 29241-3:1993 - Ergonomic requirements for office work with visual display terminals (VDTs) - Part 3: Visual display requirements (ISO 9241-3:1992)
Effective Date
22-Apr-2009
Replaces
EN 29241-3:1993/A1:2000 - Ergonomic requirements for office work with visual display terminals (VDTs) - Part 3: Visual display requirements (ISO 9241-3:1992/AM1:2000)
Effective Date
22-Apr-2009

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Standards Content (Sample)

SLOVENSKI STANDARD
SIST EN ISO 9241-304:2009
01-februar-2009
(UJRQRPLMDPHGVHERMQHJDYSOLYDþORYHNVLVWHPGHO3UHVNXVQLSRVWRSNL]D
GRORþDQMHXSRUDEQLNRYHVSRVREQRVWLGHORYDQMD ,62
Ergonomics of human-system interaction - Part 304: User performance test methods for
electronic visual displays (ISO 9241-304:2008)
Ergonomie der Mensch-System-Interaktion - Teil 304: Prüfverfahren zur
Benutzerleistung (ISO 9241-304:2008)
Ergonomie de l'interaction homme-système - Partie 304: Méthodes d'essai de la
performance de l'utilisateur pour écrans de visualisation électroniques (ISO 9241-
304:2008)
Ta slovenski standard je istoveten z: EN ISO 9241-304:2008
ICS:
13.180 Ergonomija Ergonomics
35.180 Terminalska in druga IT Terminal and other
periferna oprema IT peripheral equipment
SIST EN ISO 9241-304:2009 en,fr
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN ISO 9241-304:2009

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SIST EN ISO 9241-304:2009
EUROPEAN STANDARD
EN ISO 9241-304
NORME EUROPÉENNE
EUROPÄISCHE NORM
November 2008
ICS 13.180; 35.180

English Version
Ergonomics of human-system interaction - Part 304: User
performance test methods for electronic visual displays (ISO
9241-304:2008)
Ergonomie de l'interaction homme-système - Partie 304: Ergonomie der Mensch-System-Interaktion - Teil 304:
Méthodes d'essai de la performance de l'utilisateur pour Prüfverfahren zur Benutzerleistung (ISO 9241-304:2008)
écrans de visualisation électroniques (ISO 9241-304:2008)
This European Standard was approved by CEN on 11 July 2008.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the CEN Management Centre or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the CEN Management Centre has the same status as the
official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland,
France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,
Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: rue de Stassart, 36  B-1050 Brussels
© 2008 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 9241-304:2008: E
worldwide for CEN national Members.

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SIST EN ISO 9241-304:2009
EN ISO 9241-304:2008 (E)
Contents Page
Foreword .3

2

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SIST EN ISO 9241-304:2009
EN ISO 9241-304:2008 (E)
Foreword
This document (EN ISO 9241-304:2008) has been prepared by Technical Committee ISO/TC 159
"Ergonomics" in collaboration with Technical Committee CEN/TC 122 "Ergonomics", the secretariat of which
is held by DIN.
This European Standard shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by May 2009, and conflicting national standards shall be withdrawn at the
latest by May 2009.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,
Sweden, Switzerland and the United Kingdom.
Endorsement notice
The text of ISO 9241-304:2008 has been approved by CEN as a EN ISO 9241-304:2008 without any
modification.

3

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SIST EN ISO 9241-304:2009

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SIST EN ISO 9241-304:2009

INTERNATIONAL ISO
STANDARD 9241-304
First edition
2008-11-15


Ergonomics of human-system
interaction —
Part 304:
User perfor
...

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The processes are associated with the domains of ergonomics/human factors, human?computer interaction, usability and user experience. This document does not include specific methods for human-centred design, nor does it describe processes for organizational redesign.
The scope of this document does not include other aspects of ergonomics, which include the design of organizations as well as systems for human use, and which extend beyond the domain of design; for example in the forensic analysis of the causes of accidents and in the generation of data and methods of measurement.
NOTE 1    ISO/TS 18152 is a related standard with a broader scope than this document. It includes the organizational processes for the identification and handling of issues related to both users and other stakeholders.
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NOTE 2    Human-centred design concentrates on the human-centred aspects of design and not on other aspects of design such as mechanical construction, programming or the basic design of services.
The process descriptions in this document provide the basis for a rigorous assessment of an enterprise's capability to carry out human-centred processes in compliance with the ISO/IEC 33000 family of standards.
This document is intended for use by organizations that want to address and improve their treatment of human-centred design of either their internal systems or the products and services they provide, and the procurement of systems and parts of systems. The processes can be applied by small- and medium-sized enterprises as well as by large organizations.
Copyright release for the process descriptions
Users of this document may freely reproduce the process descriptions contained in Clause 9 as part of any process assessment model, or as part of any demonstration of compatibility with this document, so that it can be used for its intended purpose.

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