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CEN

EN ISO 9241-13:1998

(Main)

Ergonomic requirements for office work with visual display terminals (VDTs) - Part 13: User guidance (ISO 9241-13:1998)

Ergonomic requirements for office work with visual display terminals (VDTs) - Part 13: User guidance (ISO 9241-13:1998)

Migrated from Progress Sheet (TC Comment) (2000-07-10): Following BT 125/1992, this part of ISO 9241 will undergo a parallel CEN/ISO ++ voting procedure.

Ergonomische Anforderungen für Bürotätigkeiten mit Bildschrimgeräten - Teil 13: Benutzerführung (ISO 9241-13:1998)

ISO 9241-13 beinhaltet Empfehlungen für Eigenschaften der Benutzerführung von Software-Benutzungsschnittstellen und deren Evaluierung. Benutzerführung im Sinne dieser Norm ist Information, die zusätzlich zum normalen Benutzer-Computer-Dialog auf Anforderung des Benutzers oder automatisch durch das System zur Verfügung gestellt wird. Zusätzlich zu der in ISO 9241-13 beschriebenen allgemeinen Benutzerführung werden weitere Empfehlungen zur Benutzerführung in ISO 9241-14, ISO 9241-15, ISO 9241-16 und ISO 9241-17 aufgeführt.

Exigences ergonomiques pour travail de bureau avec terminaux à écrans de visualisation (TEV) - Partie 13: Guide général pour l'utilisateur (ISO 9241-13:1998)

Ergonomske zahteve za pisarniško delo s slikovno zaslonsko opremo - 13. del: Navodila za uporabnika (ISO 9241-13:1998)

General Information

Status
Published
Publication Date
14-Jul-1998
Withdrawal Date
30-Jan-1999
ICS
13.180 - Ergonomics
35.180 - IT Terminal and other peripheral equipment
Technical Committee
CEN/TC 122 - Ergonomics
Drafting Committee
CEN/TC 122/WG 5 - Ergonomics of human-computer interaction
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Start Date
15-Jul-1998
Completion Date
15-Jul-1998
Ref Project
SIST EN ISO 9241-13:2001 - Ergonomic requirements for office work with visual display terminals (VDTs) - Part 13: User guidance (ISO 9241-13:1998)

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Standards Content (Sample)

SLOVENSKI STANDARD
SIST EN ISO 9241-13:2001
01-junij-2001
Ergonomske zahteve za pisarniško delo s slikovno zaslonsko opremo - 13. del:
Navodila za uporabnika (ISO 9241-13:1998)
Ergonomic requirements for office work with visual display terminals (VDTs) - Part 13:
User guidance (ISO 9241-13:1998)
Ergonomische Anforderungen für Bürotätigkeiten mit Bildschrimgeräten - Teil 13:
Benutzerführung (ISO 9241-13:1998)
Exigences ergonomiques pour travail de bureau avec terminaux a écrans de
visualisation (TEV) - Partie 13: Guide général pour l'utilisateur (ISO 9241-13:1998)
Ta slovenski standard je istoveten z: EN ISO 9241-13:1998
ICS:
13.180 Ergonomija Ergonomics
35.180 Terminalska in druga IT Terminal and other
periferna oprema IT peripheral equipment
SIST EN ISO 9241-13:2001 en
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN ISO 9241-13:2001

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SIST EN ISO 9241-13:2001

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SIST EN ISO 9241-13:2001

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SIST EN ISO 9241-13:2001
INTERNATIONAL IS0
STANDARD 9241-I 3
First edition
1998-07-I 5
Ergonomic requirements for office work
with visual display terminals (VDTs) -
Part 13:
User guidance
Exigences ergonomiques pour travail de bureau avec terminaux 2 kcrans
de visualisation (TEV) -
Partie 13: Guidage de I’utiiisateur
Reference number
IS0 9241-13:1998(E)

---------------------- Page: 5 ----------------------

SIST EN ISO 9241-13:2001
IS0 9241~13:1998( E)
Page
Contents
1
1 .
Scope
1
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2 Normative references
2
...........................................................................................
3 Definitions
2
....................................................
4 Application of this part of IS0 9241
2
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4.1 Appropriateness of user guidance
2
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4.2 Applying the recommendations
3
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4.3 Evaluation of products
3
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5 Common guidance recommendations
3
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5.1 Description
3
.........................................................
5.2 General recommendations
4
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5.3 Phrasing of user guidance
5
..............................................................................................
6 Prompts
5
..................................................................................
6.1 Description
5
.....................................................
6.2 Prompting recommendations
6
7 Feedback .
6
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7.1 Description
6
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7.2 Feedback recommendations
7
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8 Status information
7
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8.1 Description
8
............................................................
8.2 Status recommendations
9
..............................................................................
9 Error management
9
..................................................................................
9.1 Description
9
..........................................................................
9.2 Error prevention
IO
..................................................
9.3 Error correction by the system
IO
.................................................
9.4 Error management by the user
11
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9.5 Error messages
12
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10 On-line help
12
10.1 Description .
12
................................................................
10.2 System-initiated help
13
10.3 User-initiated help .
13
...............................................
10.4 Presentation of help information
14
10.5 Help navigation and controls .
14
.........................................................................
10.6 Browsable help
15
.................................
...

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Copyright release for the process descriptions
Users of this document may freely reproduce the process descriptions contained in Clause 9 as part of any process assessment model, or as part of any demonstration of compatibility with this document, so that it can be used for its intended purpose.

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