Vehicle parking control equipment - Requirements and test methods for a parking terminal

This document specifies the technical and functional requirements including test methods for parking terminals. It applies to unattended terminals used to obtain the right to park for visual and / or electronic control of multiple road vehicles, with payment where applicable.
This document only covers parking terminals.
For parking terminals connected to centralised system, this document covers the minimum information to be exchanged with a centralised system. It does not define a standard protocol between parking terminals and centralised systems. It does not define the centralised system.
This document does not cover pay-on-foot terminals.

Einrichtungen zur Parküberwachung von Fahrzeugen - Anforderungen und Prüfverfahren für Parkautomaten

Dieses Dokument legt die technischen und funktionellen Anforderungen einschließlich der Prüfverfahren für Parkautomaten fest. Es gilt für unbeaufsichtigte Automaten, die für die Berechtigung zum Parken zur Sicht  und/oder elektronischen Kontrolle zahlreicher Straßenfahrzeuge gegebenenfalls mit Bezahlung eingesetzt werden.
Dieses Dokument gilt nur für Parkautomaten.
Für Parkautomaten, die an ein Zentralsystem angeschlossen sind, behandelt dieses Dokument die mit dem Zentralsystem auszutauschenden Mindestangaben. Es legt kein Standardprotokoll zwischen Parkautomaten und Zentralsystemen fest. Es enthält keine Festlegungen zum Zentralsystem.
Dieses Dokument gilt nicht für Kassenautomaten.

Équipement de contrôle du stationnement des véhicules - Exigences et méthodes d'essai pour un terminal de stationnement

Le présent document spécifie les exigences techniques et fonctionnelles en incluant des méthodes d’essai pour les terminaux de stationnement. Il s’applique aux terminaux non surveillés utilisés pour obtenir le droit de stationner pour le contrôle visuel et/ou électronique de plusieurs véhicules routiers, le cas échéant avec paiement.
Le présent document couvre exclusivement les terminaux de stationnement.
Pour les terminaux de stationnement connectés à un système centralisé, le présent document couvre les informations minimales devant être échangées avec un système centralisé. Il ne définit pas un protocole normalisé entre les terminaux de stationnement et les systèmes centraux. Il ne définit pas le système centralisé.
Le présent document ne couvre pas les terminaux de type Payer à pied.

Nadzorna oprema za parkirišča - Zahteve in preskusne metode za parkirne avtomate

General Information

Status
Published
Technical Committee
Drafting Committee
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Due Date
01-Jul-2020
Completion Date
01-Jul-2020

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SLOVENSKI STANDARD
SIST EN 12414:2020
01-september-2020
Nadomešča:
SIST EN 12414:2002
Nadzorna oprema za parkirišča - Zahteve in preskusne metode za parkirne
avtomate
Vehicle parking control equipment - Requirements and test methods for a parking
terminal
Einrichtungen zur Parküberwachung von Fahrzeugen - Parkautomaten - Anforderungen
und Prüfverfahren
Équipement de contrôle du stationnement des véhicules - Exigences et méthodes
d'essai pour un terminal de stationnement
Ta slovenski standard je istoveten z: EN 12414:2020
ICS:
39.040.99 Drugi merilniki časa Other time-measuring
instruments
SIST EN 12414:2020 en,fr,de

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN 12414:2020
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SIST EN 12414:2020
EN 12414
EUROPEAN STANDARD
NORME EUROPÉENNE
July 2020
EUROPÄISCHE NORM
ICS 39.040.99 Supersedes EN 12414:1999
English Version
Vehicle parking control equipment - Requirements and
test methods for a parking terminal

Équipement de contrôle du stationnement des Einrichtungen zur Parküberwachung von Fahrzeugen -

véhicules - Exigences et méthodes d'essai pour un Anforderungen und Prüfverfahren für Parkautomaten

terminal de stationnement
This European Standard was approved by CEN on 3 May 2020.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this

European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references

concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN

member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by

translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management

Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,

Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and

United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels

© 2020 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 12414:2020 E

worldwide for CEN national Members.
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SIST EN 12414:2020
EN 12414:2020 (E)
Contents Page

European foreword ....................................................................................................................................................... 4

Introduction .................................................................................................................................................................... 5

1 Scope .................................................................................................................................................................... 6

2 Normative references .................................................................................................................................... 6

3 Terms and definitions ................................................................................................................................... 7

4 Functional requirements.............................................................................................................................. 9

4.1 Modes of operation ......................................................................................................................................... 9

4.1.1 General ................................................................................................................................................................ 9

4.1.2 Pay and Display mode (with ticket) ......................................................................................................... 9

4.1.3 Pay and Go mode (without ticket) ......................................................................................................... 10

4.1.4 Pay on departure .......................................................................................................................................... 11

4.2 User interface ................................................................................................................................................ 13

4.2.1 Screen ............................................................................................................................................................... 13

4.2.2 Ticket and receipt attributes ................................................................................................................... 13

4.2.3 Transaction confirmation function ....................................................................................................... 14

4.2.4 Transaction cancellation function ......................................................................................................... 14

4.2.5 Tariff selection .............................................................................................................................................. 14

4.2.6 Physical keyboard ........................................................................................................................................ 14

4.2.7 Screen standby mode .................................................................................................................................. 15

4.2.8 Parking terminal visibility ........................................................................................................................ 15

4.2.9 Out of service and out of order ................................................................................................................ 15

4.2.10 Languages ....................................................................................................................................................... 15

4.2.11 Displayed information during the transaction ................................................................................. 15

4.2.12 Parking time calculation............................................................................................................................ 16

4.2.13 Labels, legends and button colours ....................................................................................................... 16

4.3 Connectivity of the parking terminal .................................................................................................... 17

4.3.1 General ............................................................................................................................................................. 17

4.3.2 Category A – Not connected parking terminal ................................................................................... 17

4.3.3 Category B – Connected parking terminal .......................................................................................... 17

4.4 Payment means ............................................................................................................................................. 18

4.4.1 General ............................................................................................................................................................. 18

4.4.2 Various payment means ............................................................................................................................ 18

4.4.3 Confirmation and acceptance of payment ........................................................................................... 19

4.4.4 Collection systems ....................................................................................................................................... 20

4.5 Embedded software ..................................................................................................................................... 20

4.5.1 Software configuration .............................................................................................................................. 20

4.5.2 Software updates .......................................................................................................................................... 21

4.6 Management at the terminal .................................................................................................................... 21

4.6.1 Display of warnings (impending out of order situation) ............................................................... 21

4.6.2 Ease of maintenance ................................................................................................................................... 21

4.6.3 Secured access to maintenance actions ............................................................................................... 21

4.6.4 Storage of operating and management data ...................................................................................... 21

4.6.5 Verification of revenue held ..................................................................................................................... 21

4.7 Remote management and reporting ..................................................................................................... 22

4.7.1 General ............................................................................................................................................................. 22

4.7.2 Online status and events monitoring .................................................................................................... 22

4.7.3 Data for statistics.......................................................................................................................................... 22

4.7.4 Remote configuration ................................................................................................................................. 23

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SIST EN 12414:2020
EN 12414:2020 (E)

4.8 Manuals ............................................................................................................................................................ 23

5 Technical requirements ............................................................................................................................. 24

5.1 Safety ................................................................................................................................................................. 24

5.1.1 Electrical safety ............................................................................................................................................. 24

5.1.2 Ingress Protection (dust, water, and foreign objects) ..................................................................... 24

5.2 Operating capacity ....................................................................................................................................... 24

5.2.1 Ticket stock ..................................................................................................................................................... 24

5.2.2 Capacity of the escrow for coins and tokens ....................................................................................... 24

5.2.3 Capacity of the cashbox for coins and tokens ..................................................................................... 24

5.2.4 Storage relating to transactions by electronic means of payment ............................................. 24

5.2.5 Energy autonomy .......................................................................................................................................... 24

5.3 Resistance to environmental conditions.............................................................................................. 25

5.3.1 Terminal storage temperature resistance .......................................................................................... 25

5.3.2 Terminal operation temperature and humidity resistance .......................................................... 25

5.3.3 Terminal water flooding resistance ....................................................................................................... 25

5.4 Accessibility for end-user .......................................................................................................................... 25

5.5 Protection against theft or burglary ...................................................................................................... 26

5.6 Data security requirements for a parking terminal ........................................................................ 26

5.7 Internal clock ................................................................................................................................................. 27

6 Test of the functional and technical requirements .......................................................................... 27

6.1 Tests conditions ............................................................................................................................................ 27

6.2 Test methods .................................................................................................................................................. 27

Annex A (normative) Energy autonomy test procedure .............................................................................. 28

A.1 Calculation of daily consumption ........................................................................................................... 28

A.2 Calculation of annual energy available ................................................................................................. 29

A.2.1 Solar powered terminal ............................................................................................................................. 29

A.2.2 Terminal powered by a combination of solar energy and a non-rechargeable battery ..... 30

A.3 Autonomy during 'no energy' days ........................................................................................................ 30

A.4 Energy autonomy of a terminal ............................................................................................................... 31

Annex B (normative) Security test procedure ................................................................................................. 32

B.1 Resistance classes ......................................................................................................................................... 32

B.2 Test method .................................................................................................................................................... 32

B.2.1 General ............................................................................................................................................................. 32

B.2.3 Choice of tools ................................................................................................................................................... 33

B.2.4 Resistance Time measurement ................................................................................................................... 33

B.2.5 Access to cash safe compartments ............................................................................................................. 33

B.3 Specification of tool sets ............................................................................................................................. 34

B.4 Specification of hydraulic tool ................................................................................................................. 35

Annex C (normative) Test methods ..................................................................................................................... 36

Bibliography ................................................................................................................................................................. 64

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SIST EN 12414:2020
EN 12414:2020 (E)
European foreword

This document (EN 12414:2020) has been prepared by Technical Committee CEN/TC 226 “Road

equipment”, the secretariat of which is held by AFNOR.

This European Standard shall be given the status of a national standard, either by publication of

an identical text or by endorsement, at the latest by January 2021, and conflicting national standards

shall be withdrawn at the latest by January 2021.

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. CEN shall not be held responsible for identifying any or all such patent rights.

This document supersedes EN 12414:1999.
The significant technical changes incorporated in this revision are:

— new requirements depending on the different modes of operation (Pay and Display, Pay and Go, Pay

on Departure) which justify the change in the title and the scope of this standard where “pay and

display ticket machine” has been replaced by “parking terminal”;

— test method described for each of the requirements in annex, which justify the change in the title and

scope where “test methods” has been added;
— accessibility requirements taking into account new EN 301549:2018;

— requirement for user interface taking into account new technologies (display, keyboards, touch

screen…);

— requirements and definition of categories of terminals depending on the level of connectivity with a

centralised system (centralised system requirement being out of the scope of this standard);

— requirements for minimum information to be exchanged with the centralised system for connected

terminals;

— requirements for payment means taking into account banknotes and new electronic means of

payment;

— energy autonomy requirement for terminal powered by mains supply or solar energy or combination

of solar energy and non-rechargeable battery, with detailed test procedure in annex;

— protection against theft or burglary with detailed test procedure in annex and introduction of

security classes P0 to P4, with a minimum of P0 required;
— update of operation and management requirements;
— update of normative references.

According to the CEN-CENELEC Internal Regulations, the national standards organisations of the

following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia,

Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland,

Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of North

Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United

Kingdom.
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SIST EN 12414:2020
EN 12414:2020 (E)
Introduction

This document is a revision of the EN 12414 issued in 1999. This is not a harmonized standard. This

document has been written for those called upon to manufacture, operate, maintain and use a parking

terminal with the aim of providing requirements and test methods, especially for parking terminals in

addition to the applicable European Directives.

This document takes the different modes of operation of parking terminal into account:

— pay and display mode;
— pay and go mode;
— pay on departure mode;
and the different configurations of:
— user interface;
— means of payment;
— power supply;
— connectivity;
— protection against theft or burglary;

in order to provide measurable minimum requirements and associated test methods to standardize and

qualify:
— ease of use;
— ease of operation;
— accessibility;
— security;
— energy autonomy;
— resistance to environment;
— protection against theft or burglary.

A terminal conformity to this document is understood as a conformity to all minimum requirements

applicable to the mode and configuration of the said terminal. This standard is for the terminal only, it

does not cover the centralised system. Regarding protection against theft or burglary, conformity to the

minimum requirement is reached with class P0, but in addition, classes P1-P4 have been defined to allow

terminal suppliers to verify the effectiveness of additional measures to increase the protection against

theft or burglary above P0.
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SIST EN 12414:2020
EN 12414:2020 (E)
1 Scope

This document specifies the technical and functional requirements including test methods for parking

terminals. It applies to unattended terminals used to obtain the right to park for visual and/or electronic

control of multiple road vehicles, with payment where applicable.
This document only covers parking terminals.

For parking terminals connected to centralised system, this document covers the minimum information

to be exchanged with a centralised system. It does not define a standard protocol between parking

terminals and centralised systems. It does not define the centralised system.
This document does not cover pay-on-foot terminals.
2 Normative references

The following documents are referred to in the text in such a way that some or all of their content

constitutes requirements of this document. For dated references, only the edition cited applies. For

undated references, the latest edition of the referenced document (including any amendments) applies.

EN 1332-3:2008, Identification card systems - Man-machine interface - Part 3: Keypads

EN 60068-2-1, Environmental testing - Part 2-1: Tests - Test A: Cold
EN 60068-2-2, Environmental testing - Part 2-2: Tests - Test B: Dry heat

EN 60068-2-30, Environmental testing - Part 2-30: Tests - Test Db: Damp heat, cyclic (12 h + 12 h cycle)

EN 60068-2-61, Environmental testing - Part 2: Test methods - Test Z/ABDM: Climatic sequence

EN 60529, Degrees of protection provided by enclosures (IP Code)

EN 60904-1, Photovoltaic devices - Part 1: Measurement of photovoltaic current-voltage characteristics

EN 61009-1, Residual current operated circuit-breakers with integral overcurrent protection for household

and similar uses (RCBOs) - Part 1: General rules

EN 62262, Degrees of protection provided by enclosures for electrical equipment against external

mechanical impacts (IK code)

EN 301549:2018, Accessibility requirements suitable for public procurement of ICT products and services

in Europe

EN ISO 9241-305:2008, Ergonomics of human-system interaction - Part 305: Optical laboratory test

methods for electronic visual displays (ISO 9241-305:2008)

EN ISO/IEC 17025, General requirements for the competence of testing and calibration laboratories

(ISO/IEC 17025)

EN ISO/IEC 17065, Conformity assessment — Requirements for bodies certifying products, processes and

services (ISO/IEC 17065)
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SIST EN 12414:2020
EN 12414:2020 (E)
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.

ISO and IEC maintain terminological databases for use in standardization at the following addresses:

• IEC Electropedia: available at http://www.electropedia.org/
• ISO Online browsing platform: available at https://www.iso.org/obp
3.1
token

medium accepted by a terminal and used as a substitute for currency or for test purposes

3.2
transaction
process followed at the terminal to obtain the right to park
3.3
operator
person who is responsible for the operation of the parking terminal
3.4
supplier
terminal supplier or it's representative
3.5
end-user
individual obtaining the rights to park
3.6
connected terminal
terminal communicating with a centralised system
3.7
cash

any currently valid coins or notes issued by an official banking system with a set monetary value

3.8
cash box
receptacle for the storage of cash and tokens until collection
3.9
coin validator

terminal component which identifies the validity of the coin/token inserted and accepts or rejects the

coin or token
3.10
escrow device

unit to hold coins, tokens or banknotes, before confirmation or cancellation of the transaction

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SIST EN 12414:2020
EN 12414:2020 (E)
3.11
embedded software
terminal software provided by its supplier that allows:
— control of the terminal hardware components;
— control of the terminal behaviour when used;
— ability to set the operating parameters of the terminal
3.12
out of order
state of a terminal or a part of a terminal that is not able to operate
3.13
out of service

state of a terminal or a part of a terminal that has been voluntarily configured by the operator to not

operate
3.14
credit note
printed media issued by the terminal for refund purposes
3.15
ePurse

electronic storage of value, which can be used in a manner similar to cash to pay for goods including the

right to park
3.16
private card

electronic storage of prepaid value which can be used to pay for the right to park

3.17
cash safe compartment
secure part of the terminal that stores cash
3.18
service compartment

secure part of the terminal that contains technical components for operation and maintenance outside of

the cash safe compartment
3.19
return cup

receptacle that contains coins and tokens rejected or returned after cancellation

3.20
collection box
external lockable receptacle used for collection of cash
3.21
ticket
printed document for enforcement
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SIST EN 12414:2020
EN 12414:2020 (E)
4 Functional requirements
4.1 Modes of operation
4.1.1 General

The modes of operation describe how the right to park is provided to end-users, then inspected by

enforcement personnel.
Three modes of operation are defined in this document:
a) the Pay and Display mode (with ticket);
b) the Pay and Go mode (without ticket);
c) the Pay on Departure (with or without ticket).
Any parking terminal shall comply with one or more modes.
4.1.2 Pay and Display mode (with ticket)
4.1.2.1 General

In this mode, a ticket is printed by the parking terminal and is to be displayed in the vehicle to allow visual

inspection by the enforcement agent. This ticket may be also used as a receipt by the end-user.

For a cash only offline transaction, a ticket with minimum printed information as detailed in 4.1.2.2, shall

be issued within four seconds after confirmation of the transaction.

For pay and display, a printer shall be installed to deliver tickets and shall respect the requirements

defined in 4.2.2.
4.1.2.2 Printed information (intended for enforcement)

This ticket shall as a minimum contain the following information on the same side of the ticket:

— amount paid (if applicable);
— parking expiry time and date (at least the month, day, hours and minutes);
— location of the parking terminal (identifier or address).
Where applicable, it shall be possible to add the following information:
— tariff category;
— unique transaction identifier;
— licence plate number;
— space number;
— issuing date and time;
— tax mandatory information;
— parking authority or operator reference.
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SIST EN 12414:2020
EN 12414:2020 (E)
4.1.3 Pay and Go mode (without ticket)
4.1.3.1 General

In this mode, the end-user does not need to display a ticket in a vehicle. Inspections are based on

information that allows for identification either by the parking space or by the licence plate.

To obtain the right to park, the identification data has to be entered by the end-user into the terminal to

be recorded locally or in a centralised system.

The parking terminal shall offer the end-user the capability to correct and confirm the identification data

manually entered before payment.
The terminal shall always be able to deliver a receipt:
— by a printer that shall respect the requirements defined in 4.1.3.3 and 4.2.2
or,

— if applicable, digitally transferred to the end-user when allowed by local legislation, banks standards

and card issuers and shall respect the requirements defined in 4.1.3.3.
4.1.3.2 Storage of transaction data (intended for enforcement)
4.1.3.2.1 General

At least one of the means of storage described in 4.1.3.2.3 and 4.1.3.2.4 shall be used.

4.1.3.2.2 Stored information
Transactions shall be stored with the following information:
— parking expiry time and date (at least the month, day, hours and minutes);
— licence plate number or parking space number;
— amount paid (if applicable);
— location of the parking terminal (identifier or address);
Where applicable, it shall be possible to add the following information:
— tariff category;
— unique transaction identifier;
— date and time of issue.
4.1.3.2.3 Local storage of transaction

For terminals belonging to Category A (as defined in 4.3.2), when the transaction is confirmed by the end-

user, the information defined in 4.1.3.2.2 shall be saved in the local memory of the parking terminal for

local inspection by enforcement agent. The terminal shall have the capacity to store a minimum of 100

...

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