prEN ISO 9241-112

Ergonomics of human-system interaction - Part 112: Principles for the presentation of information (ISO/DIS 9241-112:2023)

ISO 9241-112:2017 establishes ergonomic design principles for interactive systems related to the software-controlled presentation of information by user interfaces. It applies to the three main modalities (visual, auditory, tactile/haptic) typically used in information and communication technology. These principles apply to the perception and understanding of presented information. These principles are applicable in the analysis, design, and evaluation of interactive systems. This document also provides recommendations corresponding to the principles. The recommendations for each of the principles are not exhaustive and are not necessarily independent from one another.
While this document is applicable to all types of interactive systems, it does not cover the specifics of particular application domains. This document also applies to outputs from interactive systems (such as printed documents, e.g. invoices).
The guidance in this document for presenting information is aimed at helping the user to accomplish tasks. This guidance is not aimed at the presentation of information for other reasons (e.g. corporate branding or advertising).
It is intended for the following types of users:
- user interface designers, who will apply the guidance during the development process;
- developers, who will apply the guidance during design and implementation of system functionality;
- evaluators, who are responsible for ensuring that products meet the recommendations;
- designers of user interface development tools and style guides to be used by user interface designers;
- project managers, who are responsible for managing development processes;
- buyers, who will reference this document during product procurement.

Ergonomie der Mensch-System-Interaktion - Teil 112: Grundsätze der Informationsdarstellung (ISO/DIS 9241-112:2023)

Dieses Dokument stellt ergonomische Gestaltungsgrundsätze für interaktive Systeme im Zusammenhang mit der softwaregesteuerten Informationsdarstellung durch Benutzungsschnittstellen auf. Es gilt für die drei Hauptinteraktionsmodalitäten (visuell, akustisch, taktil/haptisch), die üblicherweise in der Informations- und Kommunikationstechnik verwendet werden. Diese Grundsätze gelten für die Wahrnehmung und das Verstehen von dargestellten Informationen. Diese Grundsätze sind bei der Analyse, der Gestaltung und der Beurteilung interaktiver Systeme anwendbar. Außerdem stellt dieses Dokument den jeweiligen Grundsätzen entsprechende Empfehlungen bereit. Die Empfehlungen für jeden dieser Grundsätze sind nicht vollständig und voneinander nicht zwangsläufig unabhängig.
Während dieses Dokument für alle Arten interaktiver Systeme anwendbar ist, behandelt es jedoch nicht die Besonderheiten einzelner Anwendungsfelder. Dieses Dokument gilt des Weiteren für die Ausgaben interaktiver Systeme (wie z. B. gedruckte Dokumente, z. B. Rechnungen).
Die in diesem Dokument enthaltene Anleitung zur Informationsdarstellung hat zum Ziel, dem Benutzer bei der Erfüllung von Aufgaben behilflich zu sein. Diese Anleitung ist nicht für die Informationsdarstellung aus anderen Gründen gedacht (z. B. zur Markendarstellung oder Werbung).
Sie ist für folgende Benutzertypen vorgesehen:
   Designer von Benutzungsschnittstellen, welche die Empfehlungen während des Entwicklungsprozesses anwenden;
   Software-, System- und Dienstentwickler, die die Empfehlungen bei der Gestaltung und Umsetzung der Systemfunktionalität anwenden;
   Gutachter, die dafür verantwortlich sind, dass Produkte den Empfehlungen entsprechen;
   Designer von Werkzeugen für die Entwicklung von Benutzungsschnittstellen und Gestaltungsleitfäden, die von Benutzungsschnittstellen-Designern verwendet werden sollen;
   Projektmanager, die für das Managen von Entwicklungsprozessen verantwortlich sind;
   Käufer, die sich beim Produkteinkauf auf dieses Dokument beziehen.

Ergonomie de l'interaction homme-système - Partie 112: Principes relatifs à la présentation de l'information (ISO/DIS 9241-112:2023)

ISO 9241-112:2017 énonce des principes de conception ergonomique pour des systèmes interactifs en relation avec une présentation de l'information contrôlée par logiciel par les interfaces utilisateur. Il s'applique aux trois principales modalités (visuelle, sonore, tactile/haptique) généralement utilisées dans les technologies de l'information et de la communication. Ces principes s'appliquent à la perception et à la compréhension de l'information présentée. Ces principes sont applicables à l'analyse, à la conception et à l'évaluation des systèmes interactifs. Le présent document fournit également des recommandations correspondant aux principes. Les recommandations associées à chacun des principes ne sont pas exhaustives et ne sont pas nécessairement indépendantes les unes des autres.
Bien que le présent document soit applicable à tous les types de systèmes interactifs, il ne couvre pas les spécificités de domaines d'application particuliers. Le présent document s'applique également aux sorties des systèmes interactifs (telles que des documents imprimés, par exemple des factures).
Les lignes directrices du présent document relatif à la présentation de l'information visent à aider l'utilisateur à accomplir des tâches. Ces lignes directrices ne concernent pas la présentation de l'information à d'autres fins (par exemple valorisation de la marque d'entreprise ou publicité).
Elle est destinée aux types d'utilisateurs suivants:
- les concepteurs d'interfaces utilisateur, qui appliqueront les lignes directrices lors du processus de développement;
- les développeurs, qui appliqueront les lignes directrices lors de la conception et de l'implémentation des fonctionnalités du système;
- les évaluateurs, qui sont tenus de s'assurer que les produits sont conformes aux recommandations;
- les concepteurs d'outils de développement d'interfaces utilisateur et de guides de style destinés à être utilisés par les concepteurs d'interfaces;
- les chefs de projet, qui sont responsables de la gestion des processus de développement;
- les acheteurs, qui se référeront au présent document lors de l'achat du produit.

Ergonomija medsebojnega vplivanja človek-sistem - 112. del: Načela za prikaz informacij (ISO/DIS 9241-112:2023)

General Information

• Status: Not Published
• Publication Date: 18-May-2025
• ICS: 13.180 - Ergonomics
• ICS: 35.180 - IT Terminal and other peripheral equipment
• Technical Committee: CEN/TC 122 - Ergonomics
• Drafting Committee: CEN/TC 122/WG 5 - Ergonomics of human-computer interaction
• Current Stage: 4060 - Closure of enquiry - Enquiry
• Start Date: 15-Jan-2024
• Completion Date: 15-Jan-2024
• Ref Project: oSIST prEN ISO 9241-112:2023 - Ergonomics of human-system interaction - Part 112: Principles for the presentation of information (ISO/DIS 9241-112:2023)

Relations

• Revises: EN ISO 9241-112:2017 - Ergonomics of human-system interaction - Part 112: Principles for the presentation of information (ISO 9241-112:2017)
• Effective Date: 02-Aug-2023

Standards Content (Sample)

SLOVENSKI STANDARD
01-december-2023
Ergonomija medsebojnega vplivanja človek-sistem - 112. del: Načela za prikaz
informacij (ISO/DIS 9241-112:2023)
Ergonomics of human-system interaction - Part 112: Principles for the presentation of
information (ISO/DIS 9241-112:2023)
Ergonomie der Mensch-System-Interaktion - Teil 112: Grundsätze der
Informationsdarstellung (ISO/DIS 9241-112:2023)
Ergonomie de l'interaction homme-système - Partie 112: Principes relatifs à la
présentation de l'information (ISO/DIS 9241-112:2023)
Ta slovenski standard je istoveten z: prEN ISO 9241-112
ICS:
13.180 Ergonomija Ergonomics
35.180 Terminalska in druga IT Terminal and other
periferna oprema IT peripheral equipment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

DRAFT INTERNATIONAL STANDARD
ISO/DIS 9241-112
ISO/TC 159/SC 4 Secretariat: BSI
Voting begins on: Voting terminates on:
2023-10-23 2024-01-15
Ergonomics of human-system interaction —
Part 112:
Principles for the presentation of information
Ergonomie de l'interaction homme-système —
Partie 112: Principes et lignes directrices relatives à la présentation de l'information
ICS: 13.180; 35.180
This document is circulated as received from the committee secretariat.
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENT AND APPROVAL. IT IS
ISO/CEN PARALLEL PROCESSING
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NOT BE REFERRED TO AS AN INTERNATIONAL
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Reference number
NATIONAL REGULATIONS.
ISO/DIS 9241-112:2023(E)
RECIPIENTS OF THIS DRAFT ARE INVITED
TO SUBMIT, WITH THEIR COMMENTS,
NOTIFICATION OF ANY RELEVANT PATENT
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PROVIDE SUPPORTING DOCUMENTATION. © ISO 2023

ISO/DIS 9241-112:2023(E)
DRAFT INTERNATIONAL STANDARD
ISO/DIS 9241-112
ISO/TC 159/SC 4 Secretariat: BSI
Voting begins on: Voting terminates on:

Ergonomics of human-system interaction —
Part 112:
Principles for the presentation of information
Ergonomie de l'interaction homme-système —
Partie 112: Principes et lignes directrices relatives à la présentation de l'information
ICS: 13.180; 35.180
This document is circulated as received from the committee secretariat.
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENT AND APPROVAL. IT IS
© ISO 2023
ISO/CEN PARALLEL PROCESSING
THEREFORE SUBJECT TO CHANGE AND MAY
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
NOT BE REFERRED TO AS AN INTERNATIONAL
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on STANDARD UNTIL PUBLISHED AS SUCH.
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
IN ADDITION TO THEIR EVALUATION AS
or ISO’s member body in the country of the requester. BEING ACCEPTABLE FOR INDUSTRIAL,
TECHNOLOGICAL, COMMERCIAL AND
ISO copyright office
USER PURPOSES, DRAFT INTERNATIONAL
CP 401 • Ch. de Blandonnet 8
STANDARDS MAY ON OCCASION HAVE TO
BE CONSIDERED IN THE LIGHT OF THEIR
CH-1214 Vernier, Geneva
POTENTIAL TO BECOME STANDARDS TO
Phone: [phone]
WHICH REFERENCE MAY BE MADE IN
Reference number
Email: [e-mail]
NATIONAL REGULATIONS.
Website: www.iso.org ISO/DIS 9241-112:2023(E)
RECIPIENTS OF THIS DRAFT ARE INVITED
Published in Switzerland
TO SUBMIT, WITH THEIR COMMENTS,
NOTIFICATION OF ANY RELEVANT PATENT
RIGHTS OF WHICH THEY ARE AWARE AND TO
ii
PROVIDE SUPPORTING DOCUMENTATION. © ISO 2023

ISO/DIS 9241-112:2023(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Introduction to the presentation of information . 4
4.1 Sources of guidance on presentation of information within the ISO 9241-100
series and their relationship . 4
4.2 Modalities and media. 5
4.3 Accessibility . 6
4.4 Action guidance . 6
4.5 Information presentation and aesthetics . 6
5 Introduction to the principles for presentation of information .6
5.1 Overview . 6
5.2 Relationship to other sets of principles in the ISO 9241-100 series . 7
5.3 Relationship between individual principles . 7
6 Principles and recommendations . .8
6.1 Detectability . 8
6.1.1 Principle of detectability . 8
6.1.2 Guidance related to using prominence . 8
6.1.3 Guidance related to timely presentation of information . 8
6.1.4 Guidance related to making controls detectable by the user . 9
6.1.5 Guidance related to using continuity to aid detectability . 10
6.2 Freedom from distraction . 10
6.2.1 Principle of freedom from distraction . 10
6.2.2 Guidance on minimizing and avoiding distractions . 10
6.3 Discriminability . 11
6.3.1 Principle of discriminability . 11
6.3.2 Guidance related to the structuring of presented information . 11
6.3.3 Guidance related to using presentation attributes . .12
6.3.4 Guidance related to grouping using proximity .13
6.3.5 Guidance related to using similarity . 13
6.4 Interpretability . 14
6.4.1 Principle of interpretability . 14
6.4.2 Guidance related to ensuring comprehensibility . 14
6.4.3 Guidance related to ensuring unambiguous meaning . 14
6.4.4 Guidance related to using closure appropriately .15
6.4.5 Guidance related to textual coherence . 16
6.4.6 Guidance related to selection and use of media/modality . 16
6.4.7 Guidance related to user capabilities . 16
6.5 Conciseness . . 17
6.5.1 Principle of conciseness . 17
6.5.2 Guidance related to conciseness of content. 17
6.5.3 Guidance related to conciseness of actions . 18
6.6 Consistency (internal and external) . 18
6.6.1 Principle of consistency . 18
6.6.2 Guidance related to consistency across pieces of information . 18
6.6.3 Guidance related to logical consistency . 19
6.6.4 Guidance related to consistency with conventions known to the user . 19
Bibliography .21
iii
ISO/DIS 9241-112:2023(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
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electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www.iso.org/directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www.iso.org/patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation on the meaning of ISO specific terms and expressions related to conformity assessment,
as well as information about ISO's adherence to the World Trade Organization (WTO) principles in the
Technical Barriers to Trade (TBT) see the following URL: www.iso.org/iso/foreword.html.
The committee responsible for this document is ISO/TC 159, Ergonomics, Subcommittee SC 4, Ergonomics
of human–system interaction.
This second edition cancels and replaces the first (ISO 9241-112:2017), which has been technically
revised.
The main changes compared to the previous edition are as follows:
— definitions ha
...