ISO/DIS 21001

Educational organizations — Management systems for educational organizations — Requirements with guidance for use

This document pecifies requirements for a management system for educational organizations (EOMS) when such an organization: a) needs to demonstrate its ability to support the acquisition and development of competence through teaching, learning or research; b) aims to enhance satisfaction of learners, other beneficiaries and staff through the effective application of its EOMS, including processes for improvement of the system and assurance of conformity to the requirements of learners and other beneficiaries. All requirements are generic and intended to be applicable to any organization that uses a curriculum to support the development of competence through teaching, learning or research, regardless of the type, size or method of delivery. This document can be applied to educational organizations within larger organizations whose core business is not education, such as professional training departments. This document does not apply to organizations that only produce or manufacture educational products.

Organismes d'éducation/formation — Systèmes de management des organismes d'éducation/formation — Exigences et recommandations pour leur application

Ce document spécifie des exigences relatives à un système de management pour les organismes d'éducation/formation (SMOE) lorsqu'un tel organisme: a) doit démontrer son aptitude à favoriser l'acquisition et le développement de compétences par le biais de l'éducation, de la formation, de l'apprentissage ou de la recherche; b) vise à accroître la satisfaction des apprenants, des autres bénéficiaires et du personnel par l'application efficace de son SMOE, y compris les processus pour l'amélioration du système et l'assurance de la conformité aux exigences des apprenants et des autres bénéficiaires. Toutes les exigences du présent document sont génériques et prévues pour s'appliquer à tout organisme qui utilise un programme d'études pour favoriser le développement de compétences par le biais de l'éducation, de la formation, de l'apprentissage ou de la recherche, quels que soient son type, sa taille ou les méthodes de prestation. Ce document peut s'appliquer à des organismes d'éducation/formation au sein d'organismes de plus grande taille dont l'activité principale n'est pas l'éducation, tels que des services de formation professionnelle. Ce document ne s'applique pas aux organismes qui produisent ou fabriquent uniquement des produits éducatifs.

Izobraževalne organizacije - Sistemi vodenja za izobraževalne organizacije - Zahteve z napotki za uporabo

General Information

• Status: Not Published
• ICS: 03.100.70 - Management systems
• ICS: 03.180 - Education
• Technical Committee: ISO/TC 232 - Education and learning services
• Drafting Committee: ISO/TC 232 - Education and learning services
• Current Stage: 4060 - Close of voting
• Start Date: 27-Aug-2024
• Completion Date: 28-Aug-2024
• Ref Project: oSIST ISO/DIS 21001:2024 - Educational organizations — Management systems for educational organizations — Requirements with guidance for use

Relations

• Revises: ISO 21001:2018 - Educational organizations — Management systems for educational organizations — Requirements with guidance for use
• Effective Date: 22-Apr-2023

Standards Content (Sample)

SLOVENSKI STANDARD
01-september-2024
Izobraževalne organizacije - Sistemi vodenja za izobraževalne organizacije -
Zahteve z napotki za uporabo
Educational organizations — Management systems for educational organizations —
Requirements with guidance for use
Organismes d'éducation/formation — Systèmes de management des organismes
d'éducation/formation — Exigences et recommandations pour leur application
Ta slovenski standard je istoveten z: ISO/DIS 21001
ICS:
03.100.70 Sistemi vodenja Management systems
03.180 Vzgoja in izobraževanje Education
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

DRAFT
International
Standard
ISO/DIS 21001
ISO/TC 232
Educational organizations —
Secretariat: SAC
Management systems for
Voting begins on:
educational organizations —
2024-06-04
Requirements with guidance for use
Voting terminates on:
2024-08-27
Organismes d'éducation/formation — Systèmes de management
des organismes d'éducation/formation — Exigences et
recommandations pour leur application
ICS: 03.180; 03.100.70
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENTS AND APPROVAL. IT
IS THEREFORE SUBJECT TO CHANGE
AND MAY NOT BE REFERRED TO AS AN
INTERNATIONAL STANDARD UNTIL
PUBLISHED AS SUCH.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL,
TECHNOLOGICAL, COMMERCIAL AND
USER PURPOSES, DRAFT INTERNATIONAL
STANDARDS MAY ON OCCASION HAVE TO
This document is circulated as received from the committee secretariat.
BE CONSIDERED IN THE LIGHT OF THEIR
POTENTIAL TO BECOME STANDARDS TO
WHICH REFERENCE MAY BE MADE IN
NATIONAL REGULATIONS.
RECIPIENTS OF THIS DRAFT ARE INVITED
TO SUBMIT, WITH THEIR COMMENTS,
NOTIFICATION OF ANY RELEVANT PATENT
RIGHTS OF WHICH THEY ARE AWARE AND TO
PROVIDE SUPPORTING DOCUMENTATION.
Reference number
DRAFT
International
Standard
ISO/DIS 21001
ISO/TC 232
Educational organizations —
Secretariat: SAC
Management systems for
Voting begins on:
educational organizations —
Requirements with guidance for use
Voting terminates on:
Organismes d'éducation/formation — Systèmes de management
des organismes d'éducation/formation — Exigences et
recommandations pour leur application
ICS: 03.180; 03.100.70
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENTS AND APPROVAL. IT
IS THEREFORE SUBJECT TO CHANGE
AND MAY NOT BE REFERRED TO AS AN
INTERNATIONAL STANDARD UNTIL
PUBLISHED AS SUCH.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL,
© ISO 2024
TECHNOLOGICAL, COMMERCIAL AND
USER PURPOSES, DRAFT INTERNATIONAL
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
STANDARDS MAY ON OCCASION HAVE TO
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
This document is circulated as received from the committee secretariat. BE CONSIDERED IN THE LIGHT OF THEIR
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
POTENTIAL TO BECOME STANDARDS TO
WHICH REFERENCE MAY BE MADE IN
or ISO’s member body in the country of the requester.
NATIONAL REGULATIONS.
ISO copyright office
RECIPIENTS OF THIS DRAFT ARE INVITED
CP 401 • Ch. de Blandonnet 8
TO SUBMIT, WITH THEIR COMMENTS,
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NOTIFICATION OF ANY RELEVANT PATENT
Phone: [phone]
RIGHTS OF WHICH THEY ARE AWARE AND TO
PROVIDE SUPPORTING DOCUMENTATION.
Email: [e-mail]
Website: www.iso.org
Published in Switzerland Reference number
ii
ISO/CD 21001:2023(E)
Contents
Foreword . viii
Introduction . ix
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Context of the organization. 8
4.1 Understanding the organization and its context . 8
4.2 Understanding the needs and expectations of interested parties . 8
4.3 Determining the scope of the Educational Organization Management System . 8
4.4 Educational Organization Management system . 9
4.4.1 General . 9
5 Leadership . 10
5.1 Leadership and commitment . 10
5.1.1 General . 10
5.1.2 Focus on learners and other beneficiaries. 10
5.1.3 Additional requirements for special needs education . 10
5.2 Educational organization policy . 11
5.3 Roles, responsibilities and authorities . 11
6 Planning . 12
6.1 Actions to address risks and opportunities . 12
6.2 Educational organization objectives and planning to achieve them . 12
6.3 Planning of changes . 13
7 Support . 13
7.1 Resources . 13
7.1.1 General . 13
7.1.2 Human resources . 14
7.1.3 Facilities . 14
7.1.4 Environment for the operation of educational processes . 15
7.1.5 Monitoring and measuring resources . 15
7.1.6 Organizational knowledge. 16
7.2 Competence . 16
7.2.1 General . 16
7.2.2 Additional requirements for special needs education . 17
7.3 Awareness . 17
7.4 Communication . 17
7.4.1 General . 17
7.4.2 Communication purposes . 18
7.4.3 Communication arrangements . 18

iii
ISO/CD 21001:2023(E)
7.5 Documented information . 18
7.5.1 General . 18
7.5.2 Creating and updating documented information . 19
7.5.3 Control of documented information . 19
8 Operation . 20
8.1 Operational planning and control . 20
8.1.1 General . 20
8.1.2 Specific operational planning and control of educational products and services . 20
8.1.3 Additional requirements for learners with special needs . 21
8.2 Requirements for the educational products and services . 21
8.2.1 Determining the requirements for the educational products and services . 21
8.2.2 Communicating the requirements for the educational products and services . 22
8.2.3 Changes to requirements for the educational products and services . 22
8.3 Design and development of the educational products and services . 22
8.3.1 General . 22
8.3.2 Design and development planning . 22
8.3.3 Design and development inputs . 23
8.3.4 Design and development controls . 23
8.3.5 Design and development outputs . 25
8.3.6 Design and development changes . 25
8.4 Control of externally provided processes, products and services . 26
8.4.1 General . 26
8.4.2 Type and extent of control . 26
8.4.3 Information for external providers . 26
8.5 Delivery of the educational products and services . 27
8.5.1 Control of delivery of the educational products and services .
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