kSIST FprEN ISO 18513:2021

Tourism services - Hotels and other types of tourism accommodation - Vocabulary (ISO/FDIS 18513:2021)

Tourismus-Dienstleistungen - Hotels und andere Arten touristischer Unterkünfte - Terminologie (ISO/FDIS 18513:2021)

Dieses Dokument definiert Begriffe, die von der Tourismusindustrie in Zusammenhang mit den verschiedenen Arten touristischer Unterkünfte und deren verbundenen Dienstleistungen verwendet werden.

Services touristiques - Hôtels et autres types d'hébergements touristiques - Vocabulaire (ISO/FDIS 18513:2021)

Turistične storitve - Hoteli in druge vrste turističnih nastanitev - Slovar (ISO/FDIS 18513:2021)

General Information

• Status: Not Published
• Public Enquiry End Date: 23-Nov-2020
• ICS: 01.040.03 - Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
• ICS: 03.080.30 - Services for consumers
• ICS: 03.200.01 - Leisure and tourism in general
• Technical Committee: I13 - Imaginarni 13
• Current Stage: 5020 - Formal vote (FV) (Adopted Project)
• Start Date: 20-May-2021
• Due Date: 08-Jul-2021
• Completion Date: 24-May-2021
• Ref Project: FprEN ISO 18513 - Tourism services - Hotels and other types of tourism accommodation - Vocabulary (ISO/FDIS 18513:2021)

RELATIONS

• Revised: SIST EN ISO 18513:2004 - Tourism services - Hotels and other types of tourism accommodation - Terminology (ISO 18513:2003)
• Effective Date: 30-Jan-2019

Standards Content (sample)

SLOVENSKI STANDARD
oSIST prEN ISO 18513:2020
01-november-2020

Turistične storitve - Hoteli in druge vrste turističnih nastanitev - Terminologija

(ISO/DIS 18513:2020)
Tourism services - Hotels and other types of tourism accommodation - Terminology
(ISO/DIS 18513:2020)
Tourismus-Dienstleistungen - Hotels und andere Arten touristischer Unterkünfte -
Terminologie (ISO/DIS 18513:2020)

Services touristiques - Hôtels et autres types d'hébergements touristiques - Terminologie

(ISO/DIS 18513:2020)
Ta slovenski standard je istoveten z: prEN ISO 18513
ICS:
01.040.03 Storitve. Organizacija Services. Company
podjetja, vodenje in kakovost. organization, management
Uprava. Transport. and quality. Administration.
Sociologija. (Slovarji) Transport. Sociology.
(Vocabularies)
03.080.30 Storitve za potrošnike Services for consumers
03.200.01 Prosti čas in turizem na Leisure and tourism in
splošno general
oSIST prEN ISO 18513:2020 en,fr,de

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

---------------------- Page: 1 ----------------------
oSIST prEN ISO 18513:2020
---------------------- Page: 2 ----------------------
oSIST prEN ISO 18513:2020
DRAFT INTERNATIONAL STANDARD
ISO/DIS 18513
ISO/TC 228 Secretariat: UNE
Voting begins on: Voting terminates on:
2020-09-01 2020-11-24
Tourism services — Hotels and other types of tourism
accommodation — Terminology

Services touristiques - Hôtels et autres types d'hébergements touristiques - Terminologie

ICS: 01.040.03; 03.080.30
THIS DOCUMENT IS A DRAFT CIRCULATED
This document is circulated as received from the committee secretariat.
FOR COMMENT AND APPROVAL. IT IS
THEREFORE SUBJECT TO CHANGE AND MAY
NOT BE REFERRED TO AS AN INTERNATIONAL
STANDARD UNTIL PUBLISHED AS SUCH.
IN ADDITION TO THEIR EVALUATION AS
ISO/CEN PARALLEL PROCESSING
BEING ACCEPTABLE FOR INDUSTRIAL,
TECHNOLOGICAL, COMMERCIAL AND
USER PURPOSES, DRAFT INTERNATIONAL
STANDARDS MAY ON OCCASION HAVE TO
BE CONSIDERED IN THE LIGHT OF THEIR
POTENTIAL TO BECOME STANDARDS TO
WHICH REFERENCE MAY BE MADE IN
Reference number
NATIONAL REGULATIONS.
ISO/DIS 18513:2020(E)
RECIPIENTS OF THIS DRAFT ARE INVITED
TO SUBMIT, WITH THEIR COMMENTS,
NOTIFICATION OF ANY RELEVANT PATENT
RIGHTS OF WHICH THEY ARE AWARE AND TO
PROVIDE SUPPORTING DOCUMENTATION. ISO 2020
---------------------- Page: 3 ----------------------
oSIST prEN ISO 18513:2020
ISO/DIS 18513:2020(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO 2020

All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may

be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting

on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address

below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland
ii © ISO 2020 – All rights reserved
---------------------- Page: 4 ----------------------
oSIST prEN ISO 18513:2020
ISO/DIS 18513:2020(E)
Contents Page

Foreword ........................................................................................................................................................................................................................................iv

Introduction ..................................................................................................................................................................................................................................v

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms and definitions ..................................................................................................................................................................................... 1

3.1 General ........................................................................................................................................................................................................... 1

3.2 Type of accommodation .................................................................................................................................................................. 1

3.3 Type of room ............................................................................................................................................................................................. 4

3.4 Type of tariff .............................................................................................................................................................................................. 5

3.5 Sanitary equipment and facilities ........................................................................................................................................... 5

4 Services and facilities ...................................................................................................................................................................................... 6

4.1 Food and beverages services (catering) ............................................................................................................................ 6

4.2 Facilities for guests .............................................................................................................................................................................. 6

4.3 Other ................................................................................................................................................................................................................ 8

Bibliography ................................................................................................................................................................................................................................ 9

© ISO 2020 – All rights reserved iii
---------------------- Page: 5 ----------------------
oSIST prEN ISO 18513:2020
ISO/DIS 18513:2020(E)
Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards

bodies (ISO member bodies). The work of preparing International Standards is normally carried out

through ISO technical committees. Each member body interested in a subject for which a technical

committee has been established has the right to be represented on that committee. International

organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.

ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of

electrotechnical standardization.

The procedures used to develop this document and those intended for its further maintenance are

described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the

different types of ISO documents should be noted. This document was drafted in accordance with the

editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of

any patent rights identified during the development of the document will be in the Introduction and/or

on the ISO list of patent declarations received (see www .iso .org/ patents).

Any trade name used in this document is information given for the convenience of users and does not

constitute an endorsement.

For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and

expressions related to conformity assessment, as well as information about ISO's adherence to the

World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www .iso .org/

iso/ foreword .html.

This document was prepared by Technical Committee ISO/TC 228, Tourism and related services.

This second edition cancels and replaces the first edition (ISO 18513:2003), which has been technically.

Any feedback or questions on this document should be directed to the user’s national standards body. A

complete listing of these bodies can be found at www .iso .org/ members .html.
iv © ISO 2020 – All rights reserved
---------------------- Page: 6 ----------------------
oSIST prEN ISO 18513:2020
ISO/DIS 18513:2020(E)
Introduction

This document contains definitions of a number of terms commonly used in the tourism industry. The

document is designed to facilitate understanding between the users and providers of tourism services.

Assisting consumers to make an informed choice of tourism service has the potential to increase the

likelihood of expectations being met, and of satisfactions being enhanced. The tourism industry will

also benefit from better-informed consumers.

The document is also intended to be of value to those developing other tourism and travel standards to

facilitate relations between different actors of the tourism market as well as to be of use for policy makers.

Formulating standard tourism definitions is a difficult task not the least because of cultural differences.

Therefore, some terms and concepts have not been included within the standard because they were:

— unknown in some parts of the world, or
— incapable of being accurately translated, described or defined.
© ISO 2020 – All rights reserved v
---------------------- Page: 7 ----------------------
oSIST prEN ISO 18513:2020
---------------------- Page: 8 ----------------------
oSIST prEN ISO 18513:2020
DRAFT INTERNATIONAL STANDARD ISO/DIS 18513:2020(E)
Tourism services — Hotels and other types of tourism
accommodation — Terminology
1 Scope

This document defines terms used in the tourism industry in relation to the various types of tourism

accommodation and their related services.
2 Normative references
There are no normative references in this document.
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.

ISO and IEC maintain terminological databases for use in standardization at the following addresses:

— ISO Online browsing platform: available at https:// www .iso .org/ obp
— IEC Electropedia: available at http:// www .electropedia .org/
3.1 General
3.1.1
accommodation
provision of at least sleeping and sanitary facilities
3.1.2
accommodation rating
grading scheme

system providing an assessment of the facilities and/or services provided of a tourist accommodation

(3.1.1)

Note 1 to entry: Typically, within five categories, often indicated by one to five symbols.

Note 2 to entry: The assessment system can be organized by international, national or regional authorities,

tourist boards, trade associations or guide publishers.
3.2 Type of accommodation
3.2.1
hotel

commercial establishment providing at least reception, accommodation (3.1.1) and daily cleaning as

principle, recognized or registered as such in the applicable legislation

Note 1 to entry: A hotel may also offer food and beverages service and/or other ancillary services.

3.2.2
all-suite hotel
hotel (3.2.1) where accommodation (3.1.1) is provided only in suites (3.3.6)
© ISO 2020 – All rights reserved 1
---------------------- Page: 9 ----------------------
oSIST prEN ISO 18513:2020
ISO/DIS 18513:2020(E)
3.2.3
aparthotel
apartment ho
...