Railway applications - Call for aid and communication device - Requirements for heavy rail vehicles

This document covers heavy rail rolling stock.
This document does not cover urban rail rolling stock.
NOTE 1   EN 17355 covers communication device requirements for urban rail rolling stock.
This document specifies:
-   the functional requirements for a Call For Aid and Communication device;
-   the dynamic analysis of the Call For Aid system.
NOTE 2   In a formation of vehicles where one complies with this document with one that does not, it is possible that the call for aid is not fully functional.
NOTE 3   The Call For Aid function is separate from the Passenger Alarm System (PAS), which is provided to deal with emergency situations. The PAS is described in EN 16334-1.
NOTE 4   The communication device can be different from the PAS, but it can share some or all parts of the PAS to achieve its functionalities.
NOTE 5   The PAS is regarded as a safety relevant system whereas the CFA and communication device are non-safety relevant aids to passengers.

Bahnanwendungen - Hilferufvorrichtung und Kommunikationseinrichtung für Fahrgäste - Anforderungen für Vollbahnfahrzeuge

Dieses Dokument behandelt Vollbahn-Schienenfahrzeuge.
Dieses Dokument deckt keine Schienenfahrzeuge städtischer Schienenbahnen ab.
ANMERKUNG 1   EN 17355 deckt Anforderungen an Kommunikationseinrichtungen für Rollmaterial städtischer Schienenbahnen ab.
Dieses Dokument legt Folgendes fest:
-   die funktionalen Anforderungen an eine Hilferufvorrichtung und an eine Kommunikationseinrichtung;
-   die dynamische Analyse eines Hilferufsystems.
ANMERKUNG 2   In einem Verband von Fahrzeugen, in dem ein Fahrzeug diesem Dokument entspricht und ein anderes nicht, ist es möglich, dass das Hilferufsystem nicht voll funktionsfähig ist.
ANMERKUNG 3   Die Hilferuffunktion wird getrennt vom Fahrgastalarmsystem (PAS) betrachtet, welches für Notfälle konzipiert wurde. Das PAS ist in EN 16334-1 beschrieben.
ANMERKUNG 4   Die Kommunikationseinrichtung kann vom PAS getrennt sein, kann jedoch einige oder alle Bestandteile des PAS nutzen, um ihre Funktionalität zu erreichen.
ANMERKUNG 5   Das PAS wird als sicherheitsrelevantes System betrachtet, während es sich beim Hilferufsystem (CFA) und bei der Kommunikationseinrichtung um nicht sicherheitsrelevante Hilfsmittel für Fahrgäste handelt.

Applications ferroviaires - Dispositifs d'appel à l'aide et de communication à disposition des passagers - Prescriptions pour véhicules ferroviaires lourds

Le présent document couvre le matériel roulant ferroviaire lourd.
Le présent document ne couvre pas le matériel roulant ferroviaire urbain.
NOTE 1   L'EN 17355 couvre les exigences relatives aux dispositifs de communication pour le matériel roulant ferroviaire urbain.
Le présent document spécifie :
-   les exigences fonctionnelles relatives à un dispositif d’appel à l’aide et à un dispositif de communication ;
-   l'analyse dynamique du système d’appel à l’aide.
NOTE 2   Dans une formation de véhicules dont l'un est conforme au présent document et un autre non, il est possible que la fonction d'appel à l'aide ne soit pas pleinement opérationnelle.
NOTE 3   La fonction d’appel à l’aide est bien distincte du système d'alarme passager (PAS) qui est fourni pour gérer des situations d'urgence. Le PAS est décrit dans l'EN 16334-1.
NOTE 4   Le dispositif de communication peut être différent du PAS, mais il peut partager certaines ou toutes les parties du PAS pour réaliser ses fonctionnalités.
NOTE 5   Le PAS est considéré comme un système de sécurité alors que le CFA et le dispositif de communication sont des aides non-critiques pour les passagers.

Železniške naprave - Naprava za klic v sili in naprave za sporočanje, namenjene potnikom - Zahteve za težka železniška vozila

General Information

Status
Not Published
Public Enquiry End Date
09-Sep-2023
Technical Committee
Current Stage
4020 - Public enquire (PE) (Adopted Project)
Start Date
22-Jun-2023
Due Date
09-Nov-2023

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SLOVENSKI STANDARD
oSIST prEN 16683:2023
01-september-2023
Železniške naprave - Naprava za klic v sili in naprave za sporočanje, namenjene
potnikom - Zahteve za težka železniška vozila
Railway applications - Call for aid and communication device - Requirements for heavy
rail vehicles
Bahnanwendungen - Hilferufvorrichtung und Kommunikationseinrichtung für Fahrgäste -
Anforderungen für Vollbahnfahrzeuge
Applications ferroviaires - Dispositifs d'appel à l'aide et de communication à disposition
des passagers - Prescriptions pour véhicules ferroviaires lourds
Ta slovenski standard je istoveten z: prEN 16683
ICS:
13.320 Alarmni in opozorilni sistemi Alarm and warning systems
35.240.60 Uporabniške rešitve IT v IT applications in transport
prometu
45.060.01 Železniška vozila na splošno Railway rolling stock in
general
oSIST prEN 16683:2023 en,fr,de
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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oSIST prEN 16683:2023

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oSIST prEN 16683:2023


DRAFT
EUROPEAN STANDARD
prEN 16683
NORME EUROPÉENNE

EUROPÄISCHE NORM

June 2023
ICS 13.320; 45.060.01 Will supersede EN 16683:2015
English Version

Railway applications - Call for aid and communication
device - Requirements for heavy rail vehicles
Applications ferroviaires - Dispositifs d'appel à l'aide et Bahnanwendungen - Hilferufvorrichtung und
de communication à disposition des passagers - Kommunikationseinrichtung für Fahrgäste -
Prescriptions pour véhicules ferroviaires lourds Anforderungen für Vollbahnfahrzeuge
This draft European Standard is submitted to CEN members for enquiry. It has been drawn up by the Technical Committee
CEN/TC 256.

If this draft becomes a European Standard, CEN members are bound to comply with the CEN/CENELEC Internal Regulations
which stipulate the conditions for giving this European Standard the status of a national standard without any alteration.

This draft European Standard was established by CEN in three official versions (English, French, German). A version in any other
language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC
Management Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and
United Kingdom.

Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of which they are
aware and to provide supporting documentation.

Warning : This document is not a European Standard. It is distributed for review and comments. It is subject to change without
notice and shall not be referred to as a European Standard.


EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2023 CEN All rights of exploitation in any form and by any means reserved Ref. No. prEN 16683:2023 E
worldwide for CEN national Members.

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oSIST prEN 16683:2023
prEN 16683:2023 (E)
Contents Page
EUROPEAN FOREWORD . 4
1 SCOPE . 5
2 NORMATIVE REFERENCES . 5
3 TERMS, DEFINITIONS AND ABBREVIATIONS . 5
3.1 Terms and definitions . 6
3.2 Abbreviations . 7
4 CFA . 7
4.1 CFA elements overview. 7
4.2 CFA general requirements . 8
4.3 Basic CFA . 9
4.3.1 Minimum requirements of the basic CFA . 9
4.3.2 Local basic CFA passenger interface . 10
4.4 CFA isolation . 10
4.5 CFAD operation requirements . 10
4.5.1 Actions and feedback at the CFAD location. 10
4.5.2 Actions at train level .1 0
4.6 CFAD operation in sleeping coach . 11
4.7 Locating operated CFAD . 12
4.8 Acknowledgements and feedback . 12
4.8.1 SOO acknowledgement and feedback recommendations . 12
4.8.2 DOO acknowledgement requirements . 12
4.8.3 DOO feedback to passengers . 13
4.9 CFAD reset . 13
4.10 Dynamic analysis of the CFA function . 13
4.11 CFAD passenger interface design requirements . 13
5 COMMUNICATION DEVICE . 14
5.1 Introduction . 14
5.2 General requirements . 14
5.3 Communication device interface design requirements . 15
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oSIST prEN 16683:2023
prEN 16683:2023 (E)
5.4 Communication within a sleeping coach . 15
6 COMMUNICATION PRIORITY REQUIREMENTS . 15
ANNEX A (INFORMATIVE) CFA TRAIN BROADCAST AUDIBLE SIGNAL TONE FOR
CROSS BORDER TRAINS . 17
ANNEX B (INFORMATIVE) FLOWCHART OF CFA OPERATION . 18
ANNEX C (INFORMATIVE) COMMUNICATION DEVICE PASSENGER INTERFACE . 21
C.1 LABEL. 21
C.2 COMMUNICATION DEVICE WHERE NO CFAD IS PROVIDED . 21
C.3 COMMUNICATION DEVICE CLOSE TO A CFAD . 22
ANNEX ZA (INFORMATIVE) RELATIONSHIP BETWEEN THIS EUROPEAN STANDARD
AND THE ESSENTIAL REQUIREMENTS OF EU DIRECTIVE (EU) 2016/797 AIMED TO
BE COVERED . 23
BIBLIOGRAPHY . 26

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oSIST prEN 16683:2023
prEN 16683:2023 (E)
European foreword
This document (prEN 16683:2023) has been prepared by Technical Committee CEN/TC 256
“Railway applications”, the secretariat of which is held by DIN.
This document is currently submitted to the CEN Enquiry.
This document will supersede EN 16683:2015.
In comparison with the previous edition EN 16683:2015, the following technical modifications
have been made:
— the scope has been updated and explicitly does not cover urban rail;
— the normative references have been updated;
— Clause 3 (Terms, definitions and abbreviations) has been updated;
— the CFA (Clause 4) description and requirements have been reviewed to remove ambiguities;
— a new subclause 4.11 on CFAD passenger interface design requirements was added;
— subclause 5.5 is now Clause 6 and has been slightly rephrased;
— Annex C has been rewritten;
— Annex ZA has been updated.
This document has been prepared under a Standardization Request given to CEN by the European
Commission and the European Free Trade Association, and supports essential requirements of
EU Directive(s) / Regulation(s).
For relationship with EU Directive(s) / Regulation(s), see informative Annex ZA, which is an
integral part of this document.

4

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oSIST prEN 16683:2023
prEN 16683:2023 (E)
1 Scope
This document covers heavy rail rolling stock.
This document does not cover urban rail rolling stock.
NOTE 1 EN 17355 covers communication device requirements for urban rail rolling stock.
This document specifies:
— the functional requirements for a Call For Aid and Communication device;
— the dynamic analysis of the Call For Aid system.
NOTE 2 In a formation of vehicles where one complies with this document with one that does not, it is
possible that the call for aid is not fully functional.
NOTE 3 The Call For Aid function is separate from the Passenger Alarm System (PAS), which is provided
to deal with emergency situations. The PAS is described in EN 16334-1.
NOTE 4 The communication device can be different from the PAS, but it can share some or all parts of
the PAS to achieve its functionalities.
NOTE 5 The PAS is regarded as a safety relevant system whereas the CFA and communication device
are non-safety relevant aids to passengers.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies.
For undated references, the latest edition of the referenced document (including any
amendments) applies.
prEN 16584-1:2024, Railway applications — Design for PRM use — General requirements — Part
1: Contrast
prEN 16584-2:2024, Railway applications — Design for PRM use — General requirements — Part
2: Information
prEN 16584-3:2024, Railway applications — Design for PRM use — General requirements — Part
3: Optical and friction characteristics
prEN 16585-1:2024, Railway applications — Design for PRM use — Equipment and components
onboard rolling stock - Part 1: Toilets
prEN 16585-2:2024, Railway applications — Design for PRM use — Equipment and components on
board rolling stock - Part 2: Elements for sitting, standing and moving
prEN 16585-3:2024, Railway applications — Design for PRM use — Equipment and components on
board rolling stock - Part 3: Clearways and internal doors
prEN 17343:2023, Railway applications — General terms and definitions
3 Terms, definitions and abbreviations
For the purposes of this document, the following terms, definitions and abbreviations and the
ones in prEN 17343:2023 apply.
5

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oSIST prEN 16683:2023
prEN 16683:2023 (E)
ISO and IEC maintain terminological databases for use in standardization at the following
addresses:
— IEC Electropedia: available at http://www.electropedia.org/
— ISO Online browsing platform: available at http://www.iso.org/obp
3.1 Terms and definitions

3.1.1
authorized person
operational people authorized to deal with the situation following CFAD or communication device
operation
Note 1 to entry: An authorized person could be, for example, either staff on the train or at a call centre as
defined by operating rules
3.1.2
call for aid
CFA
system used to inform an authorized person or the driver of a request for individual help
Note 1 to entry: The TSI PRM defines CFA location in wheelchair accessible areas
3.1.3
call for aid device
CFAD
device used to trigger the CFA by a PRM, or any other passenger, which does not necessarily
include communication functions
3.1.4
CFAD operated
status of the CFAD (for example a push button) when its passenger interface is manipulated in
order to change its status and send information to the CFA system
3.1.5
communication device
device used to enable the passengers to speak to authorized persons
3.1.6
communication device interface
equipment used by the passenger to speak to authorized persons
3.1.7
driver only operation
DOO
train without authorized persons on board, except the driver
3.1.8
public address
PA
system used by authorized persons to broadcast to the passenger areas
Note 1 to entry: This is also known as audible communication system
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oSIST prEN 16683:2023
prEN 16683:2023 (E)
3.1.9
sleeping car attendant
dedicated authorized person who is responsible for sleeping car(s) during night operation
3.1.10
staff on board operation
SOO
train with authorized persons on board in addition to the driver
3.2 Abbreviations
For the purposes of this document, the abbreviated terms in Table 1 apply.
Table 1 — Abbreviations
CFA Call for aid
CFAD Call for aid device
DMI Driver machine interface
DOO Driver only operation
PA Public address
PAS Passenger alarm system
(defined in EN 16334)
PRM Persons with disabilities and
persons with reduced
mobility
SOO Staff on board operation
TCMS Train control and monitoring
system
4 CFA
4.1 CFA elements overview
The CFA overview is summarized, as an example, by Figure 1 to show the different CFA system
elements and their interaction through the train. It also shows those elements considered
mandatory and those considered optional.
The different elements are more precisely described in the following clauses.
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oSIST prEN 16683:2023
prEN 16683:2023 (E)

Key
shaded box - mandatory CFA system element

dotted box - optional CFA system element

1 CFA passenger interface (includes 2, 3, 4 and 5)
2 visual feedback
3 CFAD (push button)
4 acoustic feedback
5 resetting device
6 visual location (mandatory for universal toilets and sleeping compartments with CFA)
7 CFA function
8 authorized persons (optional for DOO)
9 broadcast to inform the authorized persons on board that a CFAD has been operated
10 active driver cab or authorized persons area (if applicable)
11 visual and acoustic devices
12 acknowledgement button
13 remote reset command by authorized person
14 wireless link
15 recorder
16 passenger information system
17 others
18 TCMS
19 audio/intercom communication system
20 location of operated CFAD
Figure 1 — Example of CFA general overview
4.2 CFA general requirements
The CFA shall have no interaction with the brake system.
The CFA shall not adversely interfere with the operation of the PAS.
The CFA shall not adversely interfere with the operation of the communication device.
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oSIST prEN 16683:2023
prEN 16683:2023 (E)
For units designed to always be operated with authorized persons on board (SOO), the facilities
for the authorized person shall be provided with the functionality to deal with the CFA operation,
as set out in this document. In this situation any action by the driver during CFA operation should
not be required.
For units designed to be operated always by the driver alone (DOO), the active driver cab shall be
provided with the functionality to deal with the CFA operation, as set out in this document. An
external call centre may be advised in parallel to the driver.
NOTE The above requirements are to prevent the CFA having a direct impact on the driver's ability to
control the train.
For units designed to be operated as DOO or SOO, a device may be provided to suspend the active
driver cab CFA functionality when authorized persons are on board. The operating mode selected
by the device for the CFA should be consistent with the operating mode selected for door closing
function (driver only operation or staff control).
This document does not define when suspending the active driver cab CFA functionality is
permitted, as this shall be described through operational rules.
All the changes of state of the CFA, including all the CFADs (operation, acknowledgement, reset,
etc.), should be recorded, e.g. for monitoring, investigation, etc.
The design of the CFAD passenger interfaces shall comply with prEN 16584-1:2024,
prEN 16584-2:2024, prEN 16584-3:2024, prEN 16585-1:2024, prEN 16585-2:2024 and
prEN 16585-3:2024.
At the locations where the CFAD is provided, it is permitted to support this operation with a
communication channel. In this case, the operation of the CFAD shall also provide the additional
functions of the communication device as defined in Clause 5 and a separate passenger operated
communication device is not needed.
4.3 Basic CFA
4.3.1 Minimum requirements of the basic CFA
The aim of the basic CFA is to indicate to the authorized person that a CFAD has been operated.
As a minimum the following requirements shall be fulfilled:
— an acoustic signal shall be broadcast within the vehicle and other vehicles connected to alert
the authorized persons;
— for the CFAD in a sleeping compartment and universal toilets, there shall be a visible signal
outside these rooms but inside the vehicle where the CFAD has been activated;
NOTE 1 For example, flashing the occupied light for universal toilet.
NOTE 2 Universal toilets are specified in the technical specification for interoperability for persons with
reduced mobility (PRM TSI [1]).
— the basic CFA shall be available in all train modes where passengers are allowed to be on the
vehicle;
— the basic CFA does not include a communication channel or feedback of authorized persons
acknowledgement.
NOTE 3 This is deemed to be the minimum requirements to comply with the PRM TSI.
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prEN 16683:2023 (E)
4.3.2 Local basic CFA passenger interface
The basic provision shall include:
— activation element (CFAD);
— acoustic device for feedback;
— visual indicators for feedback;
— information labels explaining the CFA operations.
NOTE For further information see prEN 16584-1:2024 (contrast) and prEN 16584-2:2024 (tactile).
4.4 CFA isolation
Isolation of the function by intentional action shall only be possible by an authorized person.
NOTE 1 The operating rules associated with this isolation are outside the scope of this document.
It should be possible to isolate individual devices composing the CFA (for example some CFAD)
without affecting the overall availability of the CFA.
NOTE 2 The operating consequences of CFAD isolation are outside the scope of this document.
Isolation of the CFA shall be traceable. The CFA shall inform the authorized person and/or the
driver that part or all the CFA has been isolated.
NOTE 3 Examples: sealed switch and note in incident report for the train, or recorded in an electronic
system.
4.5 CFAD operation requirements
4.5.1 Actions and feedback at the CFAD location
The actions after the operation of a CFAD shall be:
— a local feedback (visual and audible) generated within 2 s;
— an output signal of a CFAD operation sent to the CFA. The CFA shall be latched until reset;
— the audible local feedback signal shall have a maximum duration of 3 s. It can be one or
several tones;
— visual feedback detectable by the passenger, until the CFAD is reset.
If acknowledgement is required (see 4.8), visual feedback should change state when the CFAD
operation is acknowledged by an authorized person. A label shall explain this change of status.
NOTE 1 For example, the visual local feedback signal could be switching on a flashing light at a frequency
of less than 2 Hz, until CFAD operation is acknowledged. After acknowledgement, the flashing light would
become steady.
NOTE 2 For further information see prEN 16584-1:20
...

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