Space systems - Integrated logistic support (ISO 16091:2002)

The present document, "Integrated Logistic Support", is part of a collection of space standards belonging to the management branch. This standard describes the set of management requirements aimed at the identification and provision of logistical support, such that the consumer can operate and maintain a product in its operational conditions, for the expected lifetime.

Raumfahrtsysteme - Integrierte Logistische Unterstützung (ISO 16091:2002)

1.1 Allgemeines
Diese Europäische Norm beschreibt Anforderungen an das Management mit dem Ziel der Festlegung und Bereitstellung der Logistikunterstützung, um dem Kunden den Betrieb und die Instandhaltung eines Produkts unter gegebenen Betriebsbedingungen im Verlauf der geplanten Lebensdauer zu ermöglichen.
Diese Anforderungen sollen ebenfalls sicherstellen, dass während des Produktlebenszyklus' alle erforderlichen Maßnahmen zur Beherrschung der im Hinblick auf die Betriebsziele als kritisch angesehenen Risiken ergriffen werden.
Die Anforderungen gelten für Tätigkeiten, die hinsichtlich Design, Entwicklung, Bereitstellung, Einführung und das Management einer organisierten und strukturierten Gesamtheit von Material und Software, Dienstleistungen, Prozessen und Informationen zur Unterstützung des Systems während dessen gesamten Lebenszyklus' notwendig sind.
Diese Europäische Norm trifft Festlegungen zu Management, Untersuchungs-, Produktionsaktivitäten und Informationsmanagementprozessen um Wünsche des Kunden in Hinblick auf die logistische Unterstützung zu erfüllen.
1.2 Tailoring
Die in dieser Norm festgelegten Anforderungen sind programm- oder projektspezifisch anzupassen, d. h. auf das Anforderungsprofil und Betriebsbedingungen des einzelnen Programms bzw. Projekts abzustimmen.
ANMERKUNG   Tailoring ist ein Prozess, in dem einzelne Anforderungen in Spezifikationen, Normen und ähnlichen Dokumenten nach Bewertung für ein bestimmtes Projekt ausgewählt und in Ausnahmefällen auch modifiziert oder in dem neue Anforderungen ergänzt werden.

Systemes spatiaux - Soutien logistique intégré (ISO 16091:2002)

1.1 Généralités
La présente Norme européenne décrit l'ensemble des exigences de management nécessaires a l'identification et a la fourniture d'un soutien logistique permettant au client d'exploiter et d'assurer la maintenance d'un produit dans son environnement opérationnel pendant la durée de vie prévue.
Ces exigences visent également, pendant le cycle de vie du produit, a la mise en oeuvre de tout ce qui est nécessaire a la maîtrise des risques considérés comme critiques au vu des objectifs opérationnels.
Ces exigences de management sont applicables aux activités nécessaires a la conception, au développement, a la livraison, au déploiement et a la gestion d'un ensemble organisé et structuré de matériels et logiciels, de services, de processus et d'informations dédié au soutien du systeme pendant tout son cycle de vie.
La présente Norme européenne spécifie les activités de management, d'études et de production, les processus et les tâches de gestion des informations destinés a satisfaire les besoins du client en matiere de soutien logistique.
1.2 Adaptation
Considérées du point de vue d'un programme spécifique ou d'un contexte de projet, les exigences définies dans la présente Norme européenne sont susceptibles d'etre adaptées afin de correspondre aux exigences véritables d'un profil donné et de circonstances particulieres liées a un programme ou un projet.
NOTE   L'adaptation est le processus par lequel chacune des exigences de spécifications, de normes et de documents associés est évaluée et rendue applicable a un programme ou projet spécifique par la sélection, et dans certains cas exceptionnels, par la modification d'exigences existantes ou l'ajout de nouvelles exigences.

Space systems - Integrated logistic support (ISO 16091:2002)

General Information

Status
Published
Publication Date
30-Apr-2004
Technical Committee
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
01-May-2004
Due Date
01-May-2004
Completion Date
01-May-2004

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SLOVENSKI STANDARD
SIST EN ISO 16091:2004
01-maj-2004
Space systems - Integrated logistic support (ISO 16091:2002)
Space systems - Integrated logistic support (ISO 16091:2002)
Raumfahrtsysteme - Integrierte Logistische Unterstützung (ISO 16091:2002)
Systemes spatiaux - Soutien logistique intégré (ISO 16091:2002)
Ta slovenski standard je istoveten z: EN ISO 16091:2002
ICS:
49.140 Vesoljski sistemi in operacije Space systems and
operations
SIST EN ISO 16091:2004 en

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN ISO 16091:2004
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SIST EN ISO 16091:2004
INTERNATIONAL ISO
STANDARD 16091
First edition
2002-12-01
Space systems — Integrated logistic
support
Systèmes spatiaux — Soutien logistique intégré
Reference number
ISO 16091:2002(E)
ISO 2002
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SIST EN ISO 16091:2004
ISO 16091:2002(E)
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ii © ISO 2002 – All rights reserved
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SIST EN ISO 16091:2004
ISO 16091:2002(E)
Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO

member bodies). The work of preparing International Standards is normally carried out through ISO technical

committees. Each member body interested in a subject for which a technical committee has been established has

the right to be represented on that committee. International organizations, governmental and non-governmental, in

liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical

Commission (IEC) on all matters of electrotechnical standardization.

International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 3.

The main task of technical committees is to prepare International Standards. Draft International Standards adopted

by the technical committees are circulated to the member bodies for voting. Publication as an International

Standard requires approval by at least 75 % of the member bodies casting a vote.

Attention is drawn to the possibility that some of the elements of this International Standard may be the subject of

patent rights. ISO shall not be held responsible for identifying any or all such patent rights.

ISO 16091 was prepared by the European Committee for Standardization (CEN) in collaboration with Technical

Committee ISO/TC 20, Aircraft and space vehicles, Subcommittee SC 14, Space systems and operations, in

accordance with the Agreement on technical cooperation between ISO and CEN (Vienna Agreement).

Throughout the text of this document, read "...this European Standard..." to mean "...this International Standard...".

© ISO 2002 – All rights reserved iii
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SIST EN ISO 16091:2004
ISO 16091:2002(E)
Contents
page

Foreword ....................................................................................................................................................................vi

Introduction ...............................................................................................................................................................vii

1 Scope ..............................................................................................................................................................1

1.1 General............................................................................................................................................................1

1.2 Tailoring..........................................................................................................................................................1

2 Normative references ....................................................................................................................................1

3 Terms, definitions and abbreviated terms ..................................................................................................1

3.1 Terms and definitions....................................................................................................................................1

3.2 Abbreviated terms ........................................................................................................................................5

4 Fundamentals of integrated logistic support .............................................................................................6

4.1 Project context ..............................................................................................................................................6

4.2 ILS main concepts .........................................................................................................................................7

4.2.1 Integration concept .......................................................................................................................................7

4.2.2 Availability, supportability and human factors ..........................................................................................7

4.2.3 Life cycle cost and operational risk ............................................................................................................7

5 Management requirements for ILS ..............................................................................................................8

5.1 General ...........................................................................................................................................................8

5.2 Control of logistic activities .........................................................................................................................9

5.2.1 Objectives and requirements .......................................................................................................................9

5.2.2 Control of risks ..............................................................................................................................................9

5.2.3 Concurrent development .............................................................................................................................9

5.2.4 Validation .......................................................................................................................................................9

5.2.5 Customer participation .................................................................................................................................9

5.2.6 Integration and synchronization ................................................................................................................10

5.2.7 Work breakdown structure .........................................................................................................................10

5.2.8 Appropriate phasing....................................................................................................................................10

5.3 Logistic support...........................................................................................................................................10

5.3.1 Customer summary .....................................................................................................................................10

5.3.2 Supplier response........................................................................................................................................11

5.3.3 Strategy.........................................................................................................................................................11

5.4 Reports..........................................................................................................................................................11

5.4.1 Overall project report ..................................................................................................................................11

5.4.2 Project review report ...................................................................................................................................12

5.4.3 Lessons learned report ...............................................................................................................................12

6 Management requirements for logistic support analysis........................................................................12

6.1 Control of logistic analyses........................................................................................................................12

6.2 Study and validation of support requirements.........................................................................................12

6.2.1 General..........................................................................................................................................................12

6.2.2 Identification of logistic support elements ...............................................................................................13

6.2.3 Assessment of resources ...........................................................................................................................13

6.2.4 Technology impact ......................................................................................................................................14

6.2.5 Evaluation of alternatives ...........................................................................................................................14

6.2.6 Test, evaluation and validation...................................................................................................................14

6.3 Requirements for LSA reports....................................................................................................................14

7 Management requirements for support elements ....................................................................................15

7.1 General..........................................................................................................................................................15

7.2 Control of support element activities ........................................................................................................15

7.3 Support element definition and development...........................................................................................15

iv © ISO 2002 – All rights reserved
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SIST EN ISO 16091:2004
ISO 16091:2002(E)

7.3.1 Operation and maintenance task identification........................................................................................15

7.3.2 Customer defined location .........................................................................................................................16

7.3.3 Prediction of consumption .........................................................................................................................16

7.3.4 Support .........................................................................................................................................................16

7.3.5 Unexpected operational events..................................................................................................................16

7.4 Management of the production of support elements...............................................................................16

7.4.1 General..........................................................................................................................................................16

7.4.2 Re-use of equipment ...................................................................................................................................17

7.4.3 Provisioning plan.........................................................................................................................................17

7.4.4 Support equipment acquisition plan .........................................................................................................17

7.4.5 Support facilities plan .................................................................................................................................18

7.4.6 Packaging, handling, storage and transportation plan ...........................................................................18

7.4.7 Software support plan.................................................................................................................................18

7.4.8 Technical assistance plan ..........................................................................................................................18

7.4.9 Manpower allocation ...................................................................................................................................18

7.4.10 Training plan ................................................................................................................................................19

8 ILS requirements for information management .......................................................................................19

8.1 Integration of logistic support into overall information/documentation management ........................19

8.2 Data processing...........................................................................................................................................19

8.2.1 General..........................................................................................................................................................19

8.2.2 Logistic support data items........................................................................................................................19

8.2.3 Pertinent data...............................................................................................................................................20

8.2.4 Performance reports....................................................................................................................................20

8.2.5 Logistic support data ..................................................................................................................................20

8.2.6 Validated data...............................................................................................................................................20

8.2.7 Data flow .......................................................................................................................................................21

8.2.8 Data control ..................................................................................................................................................21

8.3 Information system installation/operation ................................................................................................21

8.3.1 Media and interface requirements .............................................................................................................21

8.3.2 Information system......................................................................................................................................21

Bibliography ..............................................................................................................................................................22

© ISO 2002 – All rights reserved v
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SIST EN ISO 16091:2004
ISO 16091:2002(E)
Foreword

This document EN ISO 16091:2002 has been prepared by CMC, in collaboration with Technical Committee ISO/TC

20 "Aircraft and space vehicles".

This European Standard shall be given the status of a national standard, either by publication of an identical text or

by endorsement, at the latest by June 2003, and conflicting national standards shall be withdrawn at the latest by

June 2003.

The European Standard EN ISO 16091 was prepared by the European Cooperation for Space Standardization

(ECSS) Management Standards Working Group for CEN in close collaboration with ISO Technical Committee

ISO/TC 20, Aircraft and space vehicles, Subcommittee, SC 14, Space systems and operations, WG 3, Operations

and ground support.

According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following

countries are bound to implement this European Standard: Austria, Belgium, Czech Republic, Denmark, Finland,

France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, Spain,

Sweden, Switzerland and the United Kingdom.
vi © ISO 2002 – All rights reserved
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SIST EN ISO 16091:2004
ISO 16091:2002(E)
Introduction

The Integrated Logistic Support (ILS) approach is justified in the space context by improvement of current practices

in terms of development of material resources and services essential to support operation and maintenance and to

control associated operational risks, particularly in terms of utilization cost and availability.

It is also justified by heightening the awareness of all the programmes and project participants of the need for cost-

effective preparation, transfer, and management of information needed to operate, maintain, resupply and dispose

of a product. This is as well as ensuring the recording of unscheduled events in order to perform essential support

analyses.

The ILS approach differs for different types of space programmes or projects and this International Standard

permits appropriate tailoring. Consequently, the requirements in this European Standard are applied at

management level, with identification of the objectives to be achieved, rather than with methods and techniques to

be implemented to achieve these objectives.
These objectives include:
a) the participation of the supportability objectives to the system design;
b) the optimization of the operational and maintenance concepts;
c) the identification of the required logistic support elements;
d) the timely delivery of the logistic support elements;
e) the determination of the system resilience to unscheduled operational events.

Logistic support is not a new activity: its integration into the programme or project is for coordinating, throughout the

life cycle, the activities and resources involved in the preparation and optimization of the system and its support

elements, aiming at minimum overall life cycle cost, according to the requirements and operational risks.

The advantages and increased efficiency resulting from integrating the logistic support requires that the logistic

support functions need to be addressed starting from programme or project definition. It also requires that an

integrated approach be established between the design and development of the system and the operational

requirements to be fulfilled. This approach is designed to ensure the ability to deliver on time and in proper quantity,

material resources and services to deploy, operate, maintain and upgrade the system throughout its utilization

phase, within cost requirements, in its operational environment. It also helps to ensure that the capability of the

organization and resources dedicated to define, collect, manage and handle the information required to control the

logistic support functions throughout the system life cycle from the feasibility phase to the disposal phase are fully

developed.
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SIST EN ISO 16091:2004
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SIST EN ISO 16091:2004
ISO 16091:2002(E)
1 Scope
1.1 General

This European Standard describes the set of management requirements needed to identify and provide logistic

support, so the customer can operate and maintain a product in its operational environment for the expected

lifetime.

These requirements also aim, throughout the product life cycle, at implementing everything pertinent to the control

of the risks considered as critical regarding the operational objectives.

The management requirements are applicable to those activities necessary to design, develop, deliver, deploy and

manage an organized and structured set of materials and software, services, processes and information dedicated

to support the system throughout its life cycle.

This European Standard specifies management, studies, production activities, information management processes

and tasks to meet the customer's need for logistic support.
1.2 Tailoring

When viewed from the perspective of a specific programme or project context, the requirements defined in this

European Standard should be tailored to match the genuine requirements of a particular profile and circumstances

of a programme or project.

NOTE Tailoring is the process by which individual requirements of specifications, standards and related documents are

evaluated, and made applicable to a specific programme or project by selection, and in some exceptional cases, modification of

existing or addition of new requirements.
2 Normative references

This European Standard incorporates by dated or undated reference, provisions from other publications. These

normative references are cited at the appropriate places in the text, and the publications are listed hereafter. For

dated references, subsequent amendments to or revisions of any of these publications apply to this European

Standard only when incorporated in it by amendment or revision. For undated references the latest edition of the

publication referred to applies (including amendments).
ISO 14300-1, Space systems – Programme management — Part 1: Management.

EN 13290-6, Space project management – General requirements — Part 6: Information/document management.

3 Terms, definitions and abbreviated terms
3.1 Terms and definitions

For the purposes of this European Standard, the following terms and definitions apply.

3.1.1
availability

the ability of an item to be in a state to perform a required function under given conditions at a given instant of time

or over a given time interval, assuming that the required external resources are provided

NOTE 1 This ability depends on the combined aspects of the reliability performance, the maintainability performance and the

maintenance support performance.
© ISO 2002 – All rights reserved 1
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SIST EN ISO 16091:2004
ISO 16091:2002(E)

NOTE 2 Required external resources, other than maintenance resources do not affect the availability performance of the

item.

NOTE 3 In French, the term “disponibilité” is used to denote both the performance and the measure.

NOTE 4 When referring to the measure for "availability", the preferred term is "instantaneous availability".

NOTE 5 Adapted from IEC 60050:(191,603):1992.
3.1.2
configuration

functional and physical characteristics of a product as defined in technical documents and achieved in the product

[ISO 10007:1995]
3.1.3
customer
organization or person that receives a product
EXAMPLE Consumer, client, end-user, retailer, beneficiary and purchaser.
NOTE A customer can be internal or external to the organization.
[EN ISO 9000:2000]
3.1.4
data
information represented in a manner suitable for automatic processing
[IEC 60050:(701,721):1992]
3.1.5
dependability

the collective term used to describe the availability performance and its influencing factors: reliability performance,

maintainability performance and maintenance support performance

NOTE Dependability is used only for general descriptions in non-quantitative terms.

[IEC 60050:(191):1992]
3.1.6
document

a medium and the data recorded on it for human use, for example, a report sheet, a book; by extension, any record

that has permanence and that can be read by man or machine

NOTE Where reference is intended only to the carrier medium, the term “document medium” should be used.

[IEEE Std 100 - 1988]
3.1.7
down time
the time interval during which an item is in a down state
[IEC 60050: (191):1992]
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SIST EN ISO 16091:2004
ISO 16091:2002(E)
3.1.8
function
intended effect of a system, subsystem, product or part

NOTE Functions should have a single definite purpose. Function names should have a declarative structure (e.g. “Validate

telecommands”), and say “what” is to be done rather than “how”. Good naming allows design components with strong cohesion

to be easily derived.
[EN 1325-1:1997]
3.1.9
implementation document

formal response from a supplier to the customer describing how all requirements in the project requirements

document will be met at his level, in respect to his own organization
[EN 13701:2001]
3.1.10
industrial organization

the identity, interfaces and responsibilities of all participants in the supplier chain for a project

[EN 13701:2001]
3.1.11
mean time to recovery
the expectation of the time to restoration
[IEC 60050: (191): 1992]
3.1.12
mission analysis

assessment of the mission as a result of the programme or project with exploration of concepts conforming to

expressed objectives to be reached - performance, cost, schedule
3.1.13
phase (project phase)

that part of a total project during which activities are performed to attain a designated objective as one of a series of

distinct steps in carrying out a project that together constitute the project life cycle

NOTE Adapted from BS 6079:1996.
3.1.14
process

set of interrelated or interacting activities which transforms inputs into outputs

NOTE 1 Inputs to a process are generally outputs of other processes.

NOTE 2 Processes in an organization are generally planned and carried out under controlled conditions to add value.

NOTE 3 A process where the conformity of the resulting product cannot be readily or economically verified is frequently

referred to as a “special process”.
[EN ISO 9000:2000]
3.1.15
programme

a coordinated set of activities, not necessarily interdependent, that continue over a period of time and are designed

to accomplish broad scientific or technical goals or increased knowledge in a specific subject

EXAMPLE The defence programme; The Apollo programme; Earth observation programme; Manned space and

mirogravity programme.
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SIST EN ISO 16091:2004
ISO 16091:2002(E)
NOTE 1 A programme can comprise several projects.
NOTE 2 A programme can last several years.
NOTE 3 "program" is American Standard English spelling for "programme".

NOTE 4 "program" is British Standard English for 'a series of coded instructions to control the operation of a computer or

other machine' – Oxford English Dictionary.
3.1.16
project

a unique set of coordinated activities, with definite starting and finishing points, undertaken by an individual or

organization to meet specific objectives within defined schedule, cost and performance parameters

[BS 6079:1996]
3.1.17
project requirements documents

those documents, including all normative references, which establish requirements which are subsequently used to

control work or work products

NOTE 1 Examples of project requirements documents include, but are not limited to, standards, management specifications,

technical specifications, statements of work and data requirements lists.
NOTE 2 This does not include the contract and associated terms and conditions.
[EN 13701:2001]
3.1.18
resource

any physically or conceptually identifiable entity whose use and state at any time can be unambiguously

determined
[IEC 60050: (715): 1992]
3.1.19
safety

state in which the risk of harm (to persons) or damage is limited to an acceptable level

NOTE 1 Safety is one of the aspects of quality.

NOTE 2 The above definition is valid for the purposes of quality standards. The term “safety” is defined differently in ISO/IEC

Guide 2.
3.1.20
space element
a product or a set of products intended to be operated in outer space
[EN 13701:2001]
3.1.21
specification
document stating requirements

NOTE A specification can be related to activities (e.g. procedure document, process specification and test specification), or

products (e.g. product specification, performance specification and drawing).
[EN ISO 9000:2000]
4 © I
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