EN 9104:2006
(Main)Aerospace series - Quality management systems - Requirements for Aerospace Quality Management System Certification/Registrations Programs
Aerospace series - Quality management systems - Requirements for Aerospace Quality Management System Certification/Registrations Programs
These requirements are applicable to IAQG sector schemes when making use of ABs, CRBs and their auditors, for the assessment and certification/registration of supplier quality systems in accordance with the requirements of this document.
The quality management system standard used by the CRB shall be EN 9100/9110/9120, as appropriate to the supplier's activities. It shall be applied to the supplier's complete Quality System that covers aerospace products. Sectors may use these requirements for other standards.
IAQG members have committed to recognize the equivalence of certification/registration of a suppliers quality management system to either of the AS, EN or JISQ/SJAC standards.
1.2 Purpose
The purpose of this document is to give requirements on the process for providing aerospace companies and their suppliers with assessment and certification/registration of their quality systems, by accredited CRBs.
Luft- und Raumfahrt - Qualitätsmanagementsysteme - Anforderungen an Zertifizierungsverfahren für Qualitätsmanagementsysteme der Luft- und Raumfahrt
Diese Anforderungen gelten für Schemata innerhalb der IAQG-Sektoren, bei denen Akkreditierungsstellen, Zertifizierungsstellen und deren Auditoren für die Auditierung und Zertifizierung der QM-Systeme der Lieferanten nach den Anforderungen dieses Dokumentes eingesetzt werden.
Die Zertifizierungsstelle muss, je nach Tätigkeitsbereich des Lieferanten, als Qualitätsmanagement¬systemnorm EN 9100/9110/9120 zugrunde legen. Die Norm ist auf das gesamte QM-System des Lieferanten anzuwenden, das Produkte der Luft- und Raumfahrt betrifft. Die einzelnen Sektoren dürfen diese Anforderungen für weitere Normen verwenden.
Die IAQG-Mitglieder haben sich verpflichtet, die Gleichwertigkeit der Zertifizierung eines Qualitäts-managementsystems des Lieferanten nach AS, EN oder JISQ/SJAC-Normen anzuerkennen.
1.1 Zweck
Diese Europäische Norm hat den Zweck, für die Luft- und Raumfahrtunternehmen und deren Lieferanten die Anforderungen festzulegen für den Prozess des Audits und der Zertifizierung ihrer Qualitäts¬managementsysteme durch akkredierte Zertifizierungsstellen
Série aérospatiale - Systèmes de management de la qualité - Exigences applicables aux processus de certification des Systèmes de Management de la Qualité dans le domaine aérospatial
Aeronavtika - Sistemi vodenja kakovosti - Zahteve za postopke certificiranja sistemov vodenja kakovosti na področju aeronavtike/Programi registracije
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
01-junij-2009
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Aerospace series - Quality management systems - Requirements for Aerospace Quality
Management System Certification/Registrations Programs
Luft- und Raumfahrt - Qualitätsmanagementsysteme - Anforderungen an
Zertifizierungsverfahren für Qualitätsmanagementsysteme der Luft- und Raumfahrt
Série aérospatiale - Systèmes de management de la qualité - Exigences applicables aux
processus de certification des Systèmes de Management de la Qualité dans le domaine
aérospatial
Ta slovenski standard je istoveten z: EN 9104:2006
ICS:
03.120.10 Vodenje in zagotavljanje Quality management and
kakovosti quality assurance
49.020 Letala in vesoljska vozila na Aircraft and space vehicles in
splošno general
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EUROPEAN STANDARD
EN 9104
NORME EUROPÉENNE
EUROPÄISCHE NORM
April 2006
ICS 03.120.10; 49.020
English Version
Aerospace series - Quality management systems -
Requirements for Aerospace Quality Management System
Certification/Registrations Programs
Série aérospatiale - Systèmes de management de la Luft- und Raumfahrt - Qualitätsmanagementsysteme -
qualité - Exigences applicables aux processus de Anforderungen an Zertifizierungsverfahren für
certification des Systèmes de Management de la Qualité Qualitätsmanagementsysteme der Luft- und Raumfahrt
dans le domaine aérospatial
This European Standard was approved by CEN on 3 February 2006.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the Central Secretariat or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the Central Secretariat has the same status as the official
versions.
CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania,
Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: rue de Stassart, 36 B-1050 Brussels
© 2006 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 9104:2006: E
worldwide for CEN national Members.
Contents Page
Foreword .3
1 Scope .5
2 Normative references .5
3 Terms and definitions.6
4 General .7
5 Requirements for accreditation bodies.8
6 Requirements for certification/registration bodies .8
7 Requirements for auditors .10
8 Requirements for assessment and reporting .14
9 Authentication and oversight of accreditation bodies.17
10 Authentication and oversight of certification/registration bodies .18
11 Authentication and oversight of auditors .18
12 Records .19
13 Fee.19
14 Responsibilities .19
15 Sector management structure (SMS) .20
Annex A (normative) Information to be provided into the IAQG-OASIS database .21
Annex B (normative) IAQG oversight team (OT) activities .22
Foreword
This European Standard (EN 9104:2006) has been prepared by the European Association of Aerospace
Manufacturers - Standardization (AECMA-STAN).
After enquiries and votes carried out in accordance with the rules of this Association, this Standard has
received the approval of the National Associations and the Official Services of the member countries of
AECMA, prior to its presentation to CEN.
This European Standard shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by October 2006, and conflicting national standards shall be withdrawn at
the latest by October 2006.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
In December 1998, the Aerospace Industry established the International Aerospace Quality Group (IAQG)
with the purpose of achieving significant improvements in quality and reductions in cost throughout the value
stream.
The IAQG has developed specific requirements for quality systems that are to be implemented and
maintained throughout the supply chain in the design, manufacture and maintenance of products used in
aviation and space applications. These requirements are published simultaneously as AS/EN/JISQ 9100-
series by SAE in the Americas, AECMA in Europe and JISQ in Asia/Pacific. Other countries will follow with
technically identical national standards.
In this European Standard, these standards are indicated as Aerospace Quality Management Systems
(AQMS) Standards.
A further initiative of the IAQG was the development of a truly global scheme for the use of assessment
results performed by Certification/Registration Bodies (CRBs), based on the 9100-series standards and taking
into account the schemes already in use or under development in the various IAQG sectors.
All these schemes have two major elements in common:
Use of a voluntary certification/registration scheme with specific aerospace elements and requirements,
under the supervision and control of the aerospace industry.
A harmonized approach to the CRBs with the purpose to improve the quality level and control throughout
the whole supply chain.
This European Standard provides requirements for sectorial/regional schemes for the controlled use of
assessment results of CRBs, based on three fundamentals:
Use of accredited CRBs.
Use of qualified and approved aerospace auditors.
Use of international aerospace standards for quality management systems in aerospace industry.
This European Standard addresses the following issues:
a) Qualification and accreditation of CRBs.
b) Assessment of quality systems by accredited CRBs.
c) The principles for determining the content and duration of assessments.
d) Reporting and control of nonconformities.
e) The form of registration recommendations.
f) Minimum standards of qualification and experience for aerospace auditors employed by CRBs.
g) Authentication of auditors by CRBs, Accreditation Bodies (ABs) and the IAQG sectors.
h) Oversight of ABs by applicable Sector Management Structure (SMS).
i) Oversight of CRBs by applicable SMS and IAQG Original Equipment Manufacturers (OEM).
j) Operation of the IAQG oversight function.
This European Standard introduces certification/registration to the 9110 (maintenance organizations) and
9120 (stockist/distributors) standards, use of ISO 19011, mandatory use of the scoring process, as well as a
number of clarifications and detail improvements resulting from the initial operation of the scheme. The
requirements of this document are effective upon publication.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to implement this European Standard: Austria, Belgium, Cyprus, Czech Republic,
Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden,
Switzerland and the United Kingdom.
1 Scope
1.1 General
These requirements are applicable to IAQG sector schemes when making use of ABs, CRBs and their
auditors, for the assessment and certification/registration of supplier quality systems in accordance with the
requirements of this document.
The quality management system standard used by the CRB shall be EN 9100/9110/9120, as appropriate to
the supplier’s activities. It shall be applied to the supplier’s complete Quality System that covers aerospace
products. Sectors may use these requirements for other standards.
IAQG members have committed to recognize the equivalence of certification/registration of a suppliers quality
management system to either of the AS, EN or JISQ/SJAC standards.
1.2 Purpose
The purpose of this European Standard is to give requirements on the process for providing aerospace
companies and their suppliers with assessment and certification/registration of their quality systems, by
accredited CRBs.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
EN 9100, Aerospace series — Quality management systems — Requirements (based on ISO 9001:2000) and
Quality systems — Model for quality assurance in design, development, production, installation and servicing
1)
(based on ISO 9001:1994).
EN 9110, Aerospace series — Quality systems — Model for quality assurance applicable to maintenance
1)
organizations.
EN 9120, Aerospace series — Quality management systems — Requirements for stockist distributors (based
1)
on ISO 9001:2000).
NOTE 1 The above standards are referred throughout this document as AQMS Standards.
1) 2)
EN 9101, Aerospace series — Quality management systems — Assessment (based on ISO 9001:2000).
EN 9111, Aerospace series — Quality management systems — Assessment applicable to maintenance
1)
organizations (based on ISO 9001:2000).
EN 9121, Aerospace series — Quality management systems — Assessment applicable to stockist distributors
1)
(based on ISO 9001:2000).
NOTE 2 The above standards are referred throughout this document as the Aerospace Assessment Report and
Questionnaires.
1)
EN 9102, Aerospace series — Quality Systems — First article inspection.
1) Or the corresponding AAQG standards (e.g. AS, ARP, etc.) or APAQG (e.g. JISQ, SJAC, HB, etc.).
2) Published as AECMA Prestandard at the date of publication of this standard.
1)
EN 9103, Aerospace series — Quality management systems — Variation management of key characteristics.
ISO 9001, Quality management systems — Requirements.
ISO 19011, Guidelines for quality and/or environmental management systems auditing.
ISO/IEC Guide 61, General requirements for assessment and accreditation of certification/registration bodies.
ISO/IEC Guide 62, General requirements for bodies operating assessment and certification/registration of
quality systems.
IAF Guidance on the Application of ISO/IEC Guide 61.
IAF Guidance on the Application of ISO/IEC Guide 62.
3 Terms and definitions
For the purposes of this standard, the following terms and definitions apply.
3.1
Accreditation Body (AB)
body recognized by an IAQG sector that has the primary responsibility for the accreditation of CRBs to issue
certifications/registrations to AQMS standards
3.2
aerospace
business of design, manufacture, maintenance, distribution and support of aviation vehicles and engines,
accessories and component parts, all ancillary and allied businesses including aerospace vehicle operations
3.3
3)
aerospace experience auditor
auditor that has met the requirements set forth in 7.2, 7.3 or 7.4 of this document
3.4
aerospace product
aircraft, rotorcraft, guided weapon, launcher, spacecraft or other product designed to travel through the air,
inside or outside the ground effect, or to travel outside the influence of the earth’s atmosphere or major
components of these products such as engines or major sub-systems or parts, appliances, equipment and
materials as contained in these
3.5
3)
auditor
person that has met the requirements set forth in 7.1 of this document
3.6
Certification/Registration Body (CRB)
party that audits and certifies/registers the quality management system of organizations with respect to
published quality management system standards and any supplementary documentation required under the
system
3.7
International Aerospace Quality Group (IAQG)
body of prime aerospa
...
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