EN 9104-003:2010
(Main)Aerospace series - Quality management systems - Part 003: Requirements for Aerospace Quality Management System (AQMS) Auditor Training and Qualification
Aerospace series - Quality management systems - Part 003: Requirements for Aerospace Quality Management System (AQMS) Auditor Training and Qualification
This standard provides the minimum requirements (Body of Knowledge) for AQMS Auditors who will participate in AQMS Certification/registration activities including Auditor Authentification process and for training organization. It is applicable to auditors seeking formal approval to conduct audits of the AQMS systems under the IAQG and those who manage the competency element of an AQMS audit program and to training organizations.
Luft- und Raumfahrt - Qualitätsmanagementsysteme - Teil 003: Anforderungen an Schulung und Qualifikation von Auditoren für Qualitätsmanagementsysteme der Luft- und Raumfahrt (AQMS)
Diese Norm enthält die Mindestanforderungen (Wissensstand) für AQMS-Auditoren, die an AQMS-Zertifizierungs-/
Registrierungsaktivitäten, einschließlich der Prozesse für die Authentifizierung von Auditoren teilnehmen
sowie die Mindestanforderungen für Schulungsorganisationen. Es gilt für Auditoren, die eine formelle Zulassung
für die Durchführung von Audits nach den AQMS-Systemen der IAQG anstreben, sowie für die für
das Management der Qualifikationsaspekte eines AQMS-Auditprogramms zuständigen Personen, und für
Schulungsorganisationen.
Série aérospatiale - Systèmes de management de la qualité - Partie 003 : Exigences applicables au Système de Management de la Qualité dans le domaine Aérospatial (SMQA) Formation et Qualification des Auditeurs
Aeronavtika - Sistemi vodenja kakovosti - 003. del: Zahteve za usposabljanje in kvalifikacijo presojevalcev sistemov vodenja kakovosti na področju aeronavtike
Ta standard zagotavlja minimalne zahteve (obseg znanja) za presojevalce sistemov vodenja kakovosti na področju aeronavtike, ki bodo sodelovali pri certifikacijskih/registracijskih dejavnostih za sisteme vodenja kakovosti na področju aeronavtike, vključno s procesom avtorizacije presojevalcev, in za organizacije za usposabljanje. Velja za presojevalce, ki potrebujejo uradno odobritev za izvajanje presoj sistemov vodenja kakovosti na področju aeronavtike v okviru IAQG, in tiste, ki vodijo usposabljanje v okviru programa presoje sistemov kakovosti na področju aeronavtike, ter za organizacije za usposabljanje.
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
01-september-2010
1DGRPHãþD
SIST EN 9104-003:2009
$HURQDYWLND6LVWHPLYRGHQMDNDNRYRVWLGHO =DKWHYH]DXVSRVDEOMDQMHLQ
NYDOLILNDFLMRSUHVRMHYDOFHYVLVWHPRYYRGHQMDNDNRYRVWLQDSRGURþMXDHURQDYWLNH
Aerospace series - Quality management systems - Part 003: Requirements for
Aerospace Quality Management System (AQMS) Auditor Training and Qualification
Luft- und Raumfahrt - Qualitätsmanagementsysteme - Teil 003: Anforderung an das
Qualitätsmanagementsysteme der Luft- und Raumfahrt anwendbar für Auditoren
Ausbildung und Qualifikation
Série aérospatiale - Systèmes de management de la qualité - Partie 003: Exigences
applicables au Système de Management de la Qualité dans le domaine Aérospatial
(SMQA) Formation et Qualification des Auditeurs
Ta slovenski standard je istoveten z: EN 9104-003:2010
ICS:
03.120.10 Vodenje in zagotavljanje Quality management and
kakovosti quality assurance
49.020 Letala in vesoljska vozila na Aircraft and space vehicles in
splošno general
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EUROPEAN STANDARD
EN 9104-003
NORME EUROPÉENNE
EUROPÄISCHE NORM
June 2010
ICS 03.120.10; 49.020 Supersedes EN 9104-003:2009
English Version
Aerospace series - Quality management systems - Part 003:
Requirements for Aerospace Quality Management System
(AQMS) Auditor Training and Qualification
Série aérospatiale - Systèmes de management de la Luft- und Raumfahrt - Qualitätsmanagementsysteme - Teil
qualité - Partie 003 : Exigences applicables au Système de 003: Anforderung an das Qualitätsmanagementsysteme
Management de la Qualité dans le domaine Aérospatial der Luft- und Raumfahrt anwendbar für Auditoren
(SMQA) Formation et Qualification des Auditeurs Ausbildung und Qualifikation
This European Standard was approved by CEN on 22 April 2010.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European
Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national
standards may be obtained on application to the CEN Management Centre or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation
under the responsibility of a CEN member into its own language and notified to the CEN Management Centre has the same status as the
official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: Avenue Marnix 17, B-1000 Brussels
© 2010 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 9104-003:2010: E
worldwide for CEN national Members.
Contents Page
Foreword .3
1 Scope .5
2 Normative references .5
3 Terms and definitions .5
4 General .7
5 AQMS auditor competency requirements .8
6 Requirements for training courses . 10
7 AQMS aerospace experience auditor evaluation and authentication . 19
8 Re-authentication or withdrawal of AQMS AEA . 20
Annex A (normative) Detailed requirements for training courses . 22
A.1 AQMS foundation course . 22
A.2 AQMS standard auditor course . 23
A.3 9100 - Aerospace industry specific course (formerly the in-depth/competency course) . 24
A.4 9110 - Aerospace industry specific course for repair/maintenance . 25
A.5 Off-site/self study course . 26
Bibliography . 29
Foreword
This document (EN 9104-003:2010) has been prepared by the Aerospace and Defence Industries Association
of Europe - Standardization (ASD-STAN).
After enquiries and votes carried out in accordance with the rules of this Association, this Standard has
received the approval of the National Associations and the Official Services of the member countries of ASD,
prior to its presentation to CEN.
This European Standard shall be given the status of a national standard, either by publication of an identical
text or by endorsement, at the latest by December 2010, and conflicting national standards shall be withdrawn
at the latest by December 2010.
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent
rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN 9104-003:2009.
This document is written to define a common process for aerospace auditor training and authentification to be
utilized by all the International Aerospace Quality Group (IAQG) sectors.
In December 1998, the Aerospace Industry established the International Aerospace Quality Group (IAQG)
with the purpose of achieving significant improvements in quality and reductions in cost throughout the value
stream.
IAQG developed a truly global scheme IAQG 9104 for the use of assessment results performed by
Certification/Registration Bodies (CRBs), based on the 9100-series standards and taking into account the
schemes already in use or under development in the various IAQG sectors.
This document supplements the existing international requirements for the accreditation of personnel
certification bodies, accreditation of CRBs and auditor certification programs.
Confidence and reliance in the audit process depends on the competence of those conducting the audit,
making certification/registration decisions and supporting an audit program. Competence is based on the
demonstration of personal attributes, and the ability to apply Aerospace Quality Management System (AQMS)
knowledge and skills gained through education, work experience, auditor training and audit experience.
(ISO 19011:2002, 7.1).
Knowledge and skills are only two elements of competency. Therefore, organizations operating AQMS audit
programs should establish and implement effective competency systems that are based on ISO 19011:2002,
section 7, ISO/IEC Guide 62, and IAF GD 2.
The IAF Guidance on the application of ISO/IEC Guide 62 (IAF GD 2) requires personnel operating in a
specific technical field to have competence for the functions they perform, be they management, technical,
administrative, or other (IAF GD 2 G 2.21). This means that an organization operating an aerospace auditing
program should have adequate personnel with required knowledge of aerospace processes, product and
system requirements to ensure their audit program is able to operate effectively and in accordance with
Aerospace Industry requirements.
Contained herein are requirements for Aerospace Auditor Competency and Training Course to satisfy the
competency criteria in IAQG 9104 to support certification/registration and recognition of Aerospace Quality
Management Systems.
According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following
countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,
Sweden, Switzerland and the United Kingdom.
1 Scope
This standard provides the minimum requirements (Body of Knowledge) for AQMS Auditors who will
participate in AQMS Certification/registration activities including Auditor Authentification process and for
training organization. It is applicable to auditors seeking formal approval to conduct audits of the AQMS
systems under the IAQG and those who manage the competency element of an AQMS audit program and to
training organizations.
2 Normative references
The following referenced documents are indispensable for the application of this document. For dated
references, only the edition cited applies. For undated references, the latest edition of the referenced
document (including any amendments) applies.
1)
EN 9100, Quality Management Systems — Requirements for Aviation, Space and Defense Organizations
EN 9104, Aerospace series — Quality management systems — Requirements for Aerospace Quality
1)
Management System Certification/Registrations Programs
1)
EN 9110, Quality Management Systems — Requirements for Aviation Maintenance Organizations
1)
EN 9120, Quality Management Systems — Requirements for Aviation, Space and Defence Distributors
ISO 9000, Quality management systems — Fundamentals and vocabulary
ISO 9001, Quality management systems — Requirements
ISO 19011:2002, Guidelines for quality and/or environmental management systems auditing
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
3.1
accreditation body
AB
body recognized by an IAQG sector that has the primary responsibility for the accreditation of certification
bodies to issue certifications/registrations to Aerospace Quality Management Systems standards
3.2
aerospace
business of design, manufacture, maintenance, distribution and support of aviation vehicles and engines,
accessories and component parts, all ancillary and allied businesses including aerospace vehicle operations
NOTE This also includes Space and Defence.
1) Or the corresponding AAQG standards (e.g. AS, ARP, etc.) or APAQG (e.g. JISQ, SJAC, HB, etc.).
3.3
2)
aerospace experience auditor
AEA
auditor that has met the requirements set forth in this document
3.4
aerospace product
aircraft, rotorcraft, guided weapon, launcher, spacecraft, other product designed to travel through the air,
inside or outside the ground effect, or to travel outside the influence of the earth's atmosphere or major
components of these products such as engines or major sub-systems or parts, appliances, equipment and
materials as contained in these
3.5
aerospace quality management system standard
AQMS standard
standard published under the umbrella of IAQG generally referred to as 9100, 9110 or 9120
NOTE In some countries these standards are published with different designations.
3.6
auditor
person that has met the requirements set forth in EN 9104 and this document
3.7
auditor authentication body
AAB
body recognized by an IAQG sector that has the primary responsibility for certifying or approving persons (e.g.
auditors) against specific requirements
3.8
blended learning
combination of electronic, knowledge-based training and face-to-face, skills-based training
3.9
body of knowledge
framework that defines the current boundaries of knowledge of the quality profession within the IAQG, and
that is set out as simple statements of knowledge that can be used and developed by user groups such as the
educational establishment, training establishments, membership and those organizations that need to define
guidance or competencies for their quality professionals
NOTE The IAQG's Body of Quality Knowledge is revised and administered by the IAQG People Capability Strategy
Stream which accepts requests for revision as and when they arise from user groups and other interested parties.
3.10
Certification Body
CB
body that audits and certifies/registers the conformity of the quality management system of organizations with
respect to published aerospace quality management system (AQMS) standards and any supplementary
documentation required under the system
NOTE Also referred to as a Certification/Registration Body (CRB).
3.11
electronic training
training that is conducted through computer-based methods (e.g. on-line, cd-rom)
2) Sectors may use other names for "Auditor", "Aerospace Auditor" and "Aerospace Experienced 'Auditor" (AEA) as long
as the requirements of EN 9104 are applied.
3.12
international aerospace quality group
IAQG
body of prime aerospace Original Equipment Manufacturers (OEMs)
NOTE This group is chartered to develop and implement common requirements and guidelines for use by the space,
aviation and defense industries for quality impr
...
Questions, Comments and Discussion
Ask us and Technical Secretary will try to provide an answer. You can facilitate discussion about the standard in here.