EN 82079-1:2012
(Main)Preparation of instructions for use - Structuring, content and presentation - Part 1: General principles and detailed requirements
Preparation of instructions for use - Structuring, content and presentation - Part 1: General principles and detailed requirements
IEC 82079-1:2012 provides general principles and detailed requirements for the design and formulation of all types of instructions for use that will be necessary or helpful for users of products of all kinds, ranging from a tin of paint to large or highly complex products, such as large industrial machinery, turnkey based plants or buildings. This first edition cancels and replaces IEC 62079 published in 2001. It constitutes a technical revision.
Erstellen von Gebrauchsanleitungen - Gliederung, Inhalt und Darstellung - Teil 1: Allgemeine Grundsätze und ausführliche Anforderungen
Etablissement des instructions d'utilisation - Structure, contenu et présentation - Partie 1: Principes généraux et exigences détaillées
La CEI 82079-1:2012 fournit les principes généraux et les exigences détaillées pour la conception et la formulation de tous les types d'instructions d'utilisation, qui seront nécessaires ou utiles pour les utilisateurs de produits de toutes sortes, du pot de peinture aux produits de grande taille ou très complexes, comme les grandes machines industrielles, les usines ou les bâtiments clés en main. Cette première édition annule et remplace la CEI 62079 publiée en 2001. Elle constitue une révision technique.
Priprava navodil za uporabo - Zgradba, vsebina in predstavitev - 1. del: Splošna načela in podrobne zahteve (IEC 82079-1:2012)
Ta del standarda IEC 82079 zagotavlja splošna načela in podrobne zahteve glede načrta in sestave vseh vrst navodil za uporabo, ki bodo nujna oziroma v pomoč uporabnikom izdelkov vseh vrst, od barve do obsežnih oziroma zelo kompleksnih izdelkov, kot so veliki stroji, obrati na ključ ali zgradbe. OPOMBA: izraz "izdelek", kot je opredeljen v točki 3.29, se nanaša na potrošniške, nepotrošniške, električne, elektronske, elektromehanske, mehanske in druge izdelke. Ta del je namenjen vsem stranem, vključenim v pripravo navodil za uporabo, na primer:
– dobaviteljem, tehničnim piscem, tehničnim ilustratorjem, oblikovalcem programske opreme, prevajalcem ali drugim osebam, vključenim v delo na področju zasnove in priprave takšnih navodil za uporabo.
Ta del standarda IEC 82079 ne določa fiksne količine dokumentacije, ki mora biti priložena izdelku. To seveda ni mogoče, ker ta del velja za vse vrste izdelkov. Zahtevana količina dokumentacije je odvisna od lastnosti izdelka, njegove kompleksnosti ter spretnosti in znanj uporabnikov, ki jim je izdelek namenjen.
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
01-december-2012
1DGRPHãþD
SIST EN 62079:2002
3ULSUDYDQDYRGLO]DXSRUDER=JUDGEDYVHELQDLQSUHGVWDYLWHYGHO 6SORãQD
QDþHODLQSRGUREQH]DKWHYH ,(&
Preparation of instructions for use - Structuring, content and presentation - Part 1:
General principles and detailed requirements (IEC 82079-1:2012)
Erstellen von Gebrauchsanleitungen - Gliederung, Inhalt und Darstellung - Teil 1:
Allgemeine Grundsätze und ausführliche Anforderungen (IEC 82079-1:2012)
Etablissement des instructions d'utilisation - Structure, contenu et présentation - Partie 1:
Principes généraux et exigences détaillées (CEI 82079-1:2012)
Ta slovenski standard je istoveten z: EN 82079-1:2012
ICS:
01.110 7HKQLþQDGRNXPHQWDFLMD]D Technical product
L]GHONH documentation
29.020 Elektrotehnika na splošno Electrical engineering in
general
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EUROPEAN STANDARD
EN 82079-1
NORME EUROPÉENNE
September 2012
EUROPÄISCHE NORM
ICS 01.110; 29.020 Supersedes EN 62079:2001
English version
Preparation of instructions for use -
Structuring, content and presentation -
Part 1: General principles and detailed requirements
(IEC 82079-1:2012)
Etablissement des instructions d'utilisation Erstellen von Gebrauchsanleitungen -
- Gliederung, Inhalt und Darstellung -
Structure, contenu et présentation - Teil 1: Allgemeine Grundsätze und
Partie 1: Principes généraux et exigences ausführliche Anforderungen
détaillées (IEC 82079-1:2012)
(CEI 82079-1:2012)
This European Standard was approved by CENELEC on 2012-09-12. CENELEC members are bound to comply
with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard
the status of a national standard without any alteration.
Up-to-date lists and bibliographical references concerning such national standards may be obtained on
application to the CEN-CENELEC Management Centre or to any CENELEC member.
This European Standard exists in three official versions (English, French, German). A version in any other
language made by translation under the responsibility of a CENELEC member into its own language and notified
to the CEN-CENELEC Management Centre has the same status as the official versions.
CENELEC members are the national electrotechnical committees of Austria, Belgium, Bulgaria, Croatia, Cyprus,
the Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany,
Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.
CENELEC
European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique
Europäisches Komitee für Elektrotechnische Normung
Management Centre: Avenue Marnix 17, B - 1000 Brussels
© 2012 CENELEC - All rights of exploitation in any form and by any means reserved worldwide for CENELEC members.
Ref. No. EN 82079-1:2012 E
Foreword
The text of document 3/1093/FDIS, future edition 1 of IEC 82079-1, prepared by IEC/TC 3 "Information
structures, documentation and graphical symbols" was submitted to the IEC-CENELEC parallel vote and
approved by CENELEC as EN 82079-1:2012.
The following dates are fixed:
(dop) 2013-06-12
• latest date by which the document has
to be implemented at national level by
publication of an identical national
standard or by endorsement
(dow) 2015-09-12
• latest date by which the national
standards conflicting with the
document have to be withdrawn
This document supersedes EN 62079:2001.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CENELEC [and/or CEN] shall not be held responsible for identifying any or all such patent
rights.
Endorsement notice
The text of the International Standard IEC 82079-1:2012 was approved by CENELEC as a European
Standard without any modification.
In the official version, for Bibliography, the following notes have to be added for the standards indicated:
IEC 60073 NOTE Harmonized as EN 60073.
IEC 60848 NOTE Harmonized as EN 60848.
IEC 61082-1:2006 NOTE Harmonized as EN 61082-1:2006 (not modified).
IEC 61310-1 NOTE Harmonized as EN 61310-1.
IEC 61355-1:2008 NOTE Harmonized as EN 61355-1:2008 (not modified).
IEC 80416-1:2008 NOTE Harmonized as EN 80416-1:2009 (not modified).
IEC 81346-1 NOTE Harmonized as EN 81346-1.
ISO 9000:2005 NOTE Harmonized as EN ISO 9000:2005 (not modified).
ISO 10628 NOTE Harmonized as EN ISO 10628.
ISO 15006 NOTE Harmonized as EN ISO 15006.
- 3 - EN 82079-1:2012
Annex ZA
(normative)
Normative references to international publications
with their corresponding European publications
The following documents, in whole or in part, are normatively referenced in this document and are
indispensable for its application. For dated references, only the edition cited applies. For undated
references, the latest edition of the referenced document (including any amendments) applies.
NOTE When an international publication has been modified by common modifications, indicated by (mod), the relevant EN/HD
applies.
Publication Year Title EN/HD Year
IEC 60204-1 (mod) 2005 Safety of machinery - Electrical equipment of EN 60204-1 2006
machines - + corr. February 2010
Part 1: General requirements
IEC 60417 Data Graphical symbols for use on equipment - -
base
IEC 60529 - Degrees of protection provided by enclosures - -
(IP Code)
IEC 60617 Data Graphical symbols for diagrams - -
base
IEC 62507-1 - Identification systems enabling unambiguous EN 62507-1 -
information interchange - Requirements -
Part 1: Principles and methods
IEC/PAS 62569-1 2009 Generic specification of information on - -
products -
Part 1: Principles and methods
ISO/IEC Guide 51 1999 Safety aspects - Guidelines for their inclusion - -
in standards
ISO/IEC Guide 71 2001 Guidelines for standards developers to - -
address the needs of older persons and
persons with disabilities
ISO 3864 Series Graphical symbols - Safety colours and safety - -
signs
ISO 3864-2 - Graphical symbols - Safety colours and safety - -
signs -
Part 2: Design principles for product safety
labels
ISO 7000 - Graphical symbols for use on equipment - - -
Index and synopsis
ISO 7010 - Graphical symbols - Safety colours and safety EN ISO 7010 -
signs - Registered safety signs
ISO 9241 Series Ergonomic requirements for office work with EN ISO 9241 Series
visual display terminals (VDTs)
ISO 11683 - Packaging - Tactile warnings of danger - EN ISO 11683 -
Requirements
ISO 12100 - Safety of machinery - General principles for EN ISO 12100 -
design - Risk assessment and risk reduction
ISO 14617 Series Graphical symbols for diagrams - -
IEC 82079-1
Edition 1.0 2012-08
INTERNATIONAL
STANDARD
NORME
INTERNATIONALE
colour
inside
Preparation of instructions for use – Structuring, content and presentation –
Part 1: General principles and detailed requirements
Établissement des instructions d’utilisation – Structure, contenu
et présentation –
Partie 1: Principes généraux et exigences détaillées
INTERNATIONAL
ELECTROTECHNICAL
COMMISSION
COMMISSION
ELECTROTECHNIQUE
PRICE CODE
INTERNATIONALE
CODE PRIX XB
ICS 01.110: 29.020 ISBN 978-2-83220-096-4
– 2 – 82079-1 © IEC:2012
CONTENTS
FOREWORD . 6
1 Scope . 8
2 Normative references . 8
3 Terms and definitions . 9
4 Principles . 14
4.1 Provision of instructions for use . 14
4.1.1 General . 14
4.1.2 Instructions for use are part of the product . 14
4.1.3 Consistency of information . 14
4.1.4 Product warranty . 14
4.1.5 Information provided after sale of products . 14
4.1.6 Security aspects . 15
4.2 Quality of communication . 15
4.3 Minimizing risks . 15
4.4 Target group(s) . 15
4.5 Special precautions . 16
4.6 Short-life products . 16
4.7 Considerations to the nature of instructions for use . 16
4.7.1 General . 16
4.7.2 Location . 16
4.7.3 Means of communication and media . 16
4.7.4 Durability . 17
4.7.5 Availability . 17
4.7.6 Electronic guidance systems . 17
4.7.7 User training . 18
4.8 Creating instructions for use . 18
4.8.1 Conformity with the product . 18
4.8.2 Consideration of needs of target groups . 19
4.8.3 Languages. 20
5 Content of instructions for use . 21
5.1 General . 21
5.2 Identification of instructions for use . 21
5.3 Identification of the product . 21
5.4 Modification of products . 22
5.5 Safety-related information . 22
5.5.1 General . 22
5.5.2 Safety notes . 23
5.5.3 Warning messages . 23
5.5.4 Safety-related information for industrial plants . 24
5.5.5 Safety related information in quick-start guides . 24
5.6 Product compliance . 24
5.7 Importance of retaining instructions for use . 24
5.8 Preparing products for use . 24
5.8.1 Transportation and storage . 24
5.8.2 Installation . 24
82079-1 © IEC:2012 – 3 –
5.8.3 Commissioning . 25
5.9 Operation of products . 25
5.9.1 General . 25
5.9.2 Normal operation . 25
5.9.3 Additional information for automatic and remotely controlled products . 25
5.9.4 Indications of faults and warning device signals . 26
5.9.5 Exceptional/emergency situations . 26
5.9.6 Troubleshooting and repair by non-skilled persons . 26
5.9.7 Troubleshooting and repair by skilled persons .
...
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