Facility management’s role in sustainability, resilience and adaptability (ISO/TR 41019:2024)

This document provides a broad societal context for facility management (FM) to inspire organizations that wish to:
—     establish and improve a sustainable integrated FM system;
—     embrace the wide-ranging and positive contribution that FM makes in managing the built environment;
—     support the United Nations (UN) Sustainable Development Goals (SDGs).
This document provides a non-exhaustive contextual introduction to relevant concepts, initiatives and terms that are in common use.
It is acknowledged that the practice of FM internationally is dynamic and diverse, hence this document provides generic information based on current experience without setting out any specific requirements, recommendations or permissions. Organizations are encouraged to make their own enquiries as to the extent this document is applicable to their circumstances.

Facility Management - Die Rolle von FM bei Nachhaltigkeit und Resilienz (ISO/TR 41019:2024)

Rôle du facility management dans le développement durable et la résilience (ISO/TR 41019:2024)

Vloga upravljanja objektov pri trajnostnosti, odpornosti in prilagodljivosti (ISO/TR 41019:2024)

General Information

Status
Published
Publication Date
15-Jul-2024
Technical Committee
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
11-Jul-2024
Due Date
15-Sep-2024
Completion Date
16-Jul-2024

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SLOVENSKI STANDARD
01-september-2024
Vloga upravljanja objektov pri trajnostnosti, odpornosti in prilagodljivosti (ISO/TR
41019:2024)
Facility management’s role in sustainability, resilience and adaptability (ISO/TR
41019:2024)
Facility Management - Die Rolle von FM bei Nachhaltigkeit und Resilienz (ISO/TR
41019:2024)
Rôle du facility management dans le développement durable et la résilience (ISO/TR
41019:2024)
Ta slovenski standard je istoveten z: CEN ISO/TR 41019:2024
ICS:
03.080.10 Vzdrževalne storitve. Maintenance services.
Upravljanje objektov Facilities management
13.020.20 Okoljska ekonomija. Environmental economics.
Trajnostnost Sustainability
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

CEN ISO/TR 41019
TECHNICAL REPORT
RAPPORT TECHNIQUE
July 2024
TECHNISCHER REPORT
ICS 03.080.10; 13.020.20
English Version
Facility management's role in sustainability, resilience and
adaptability (ISO/TR 41019:2024)
Rôle du facility management dans la durabilité, la Facility Management - Die Rolle von FM bei
résilience et l'adaptabilité (ISO/TR 41019:2024) Nachhaltigkeit und Resilienz (ISO/TR 41019:2024)

This Technical Report was approved by CEN on 23 May 2024. It has been drawn up by the Technical Committee CEN/TC 348.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2024 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN ISO/TR 41019:2024 E
worldwide for CEN national Members.

Contents Page
European foreword . 3

European foreword
This document (CEN ISO/TR 41019:2024) has been prepared by Technical Committee ISO/TC 267
"Facility management" in collaboration with Technical Committee CEN/TC 348 “Facility Management”
the secretariat of which is held by SN.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
Any feedback and questions on this document should be directed to the users’ national standards
body/national committee. A complete listing of these bodies can be found on the CEN website.
Endorsement notice
The text of ISO/TR 41019:2024 has been approved by CEN as CEN ISO/TR 41019:2024 without any
modification.
Technical
Report
ISO/TR 41019
First edition
Facility management’s role in
2024-06
sustainability, resilience and
adaptability
Rôle du facility management dans la durabilité, la résilience et
l'adaptabilité
Reference number
ISO/TR 41019:2024(en) © ISO 2024

ISO/TR 41019:2024(en)
© ISO 2024
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii
ISO/TR 41019:2024(en)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Concepts, context and challenges . 4
4.1 United Nations 2030 Agenda .4
4.2 CSR and ESG .5
4.3 Business and finance context .5
4.3.1 General .5
4.3.2 Business .7
4.3.3 Finance .8
4.4 Climate change, net zero emissions and the circular economy .9
4.4.1 Climate change .9
4.4.2 Net zero emissions .10
4.4.3 Circular economy .11
4.5 Sustainability, resilience and adaptability . 12
4.5.1 General . 12
4.5.2 Sustainability . 12
4.5.3 Resilience . 13
4.5.4 Adaptability .14
5 Sustainable Development Goals (SDGs) .15
6 Role of International Standards in supporting the SDGs.16
7 FM and SDGs in context . 16
8 Role of the ISO 41000 family of standards . 19
9 Towards sustainable FM .21
Annex A (informative) Alignment of the ISO 41000 family of standards with the UN SDGs .25
Annex B (informative) Towards sustainable FM via the ISO 41000 family of standards .27
Annex C (informative) Related ISO committees .32
Bibliography .33

iii
ISO/TR 41019:2024(en)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out through
ISO technical committees. Each member body interested in a subject for which a technical committee
has been established has the right to be represented on that committee. International organizations,
governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely
with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are described
in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types
of ISO document should be noted. This document was drafted in accordance with the editorial rules of the
ISO/IEC Directives, Part 2 (see www.iso.org/directives).
ISO draws attention to the possibility that the implementation of this document may involve the use of (a)
patent(s). ISO takes no position concerning the evidence, validity or applicability of any claimed patent
rights in respect thereof. As of the date of publication of this document, ISO had not received notice of (a)
patent(s) which may be required to implement this document. However, implementers are cautioned that
this may not represent the latest information, which may be obtained from the patent database available at
www.iso.org/patents. ISO shall not be held responsible for identifying any or all such patent rights.
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and expressions
related to conformity assessment, as well as information about ISO’s adherence to the World Trade
Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www.iso.org/iso/foreword.html.
This document was prepared by Technical Committee ISO/TC 267, Facility management, in collaboration with
the European Committee for Standardization (CEN) Technical Committee CEN/TC 348, Facility Management,
in accordance with the Agreement on technical cooperation between ISO and CEN (Vienna Agreement).
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www.iso.org/members.html.

iv
ISO/TR 41019:2024(en)
Introduction
Facility management’s (FM) contribution to sustainability, resilience and adaptability of the built
environment is evolving fast and is endorsed by an increasing number of countries and organizations. Given
this dynamic, FM has a key role to play in taking the bold and transformative steps which are urgently
needed to shift the world onto the path for a more sustainable, resilient and adaptive future.
The United Nations (UN) Sustainable Development Goals (SDGs) provide a holistic global framework for
addressing poverty, inequality, climate change, environmental degradation, peace and justice. The 17 SDGs
were adopted by the UN’s 193 member countries in 2015 as a universal call to action to end poverty, protect
the planet and ensure that by 2030 all people enjoy peace and prosperity. The management of the built
environment figures directly and substantially in achieving such aspirations.
This document is intended for use by organizations, regardless of size, maturity or industry, that wish to
work towards a more sustainable FM. The SDGs provide a holistic global framework for addressing and
reporting on a range of global challenges. Using this framework, this document
...

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