SIST EN 16062:2011

Intelligent transport systems - eSafety - eCall high level application requirements (HLAP)

In respect of pan-European eCall (operating requirements defined in EN 16072), this European Standard defines the high level application protocols, procedures and processes required to provide the eCall service using a TS12 emergency call over a mobile communications network.

Intelligente Transportsysteme - eSicherheit - Anforderungen an Notruf-Anwendungsprotokolle

Diese Europäische Norm legt die für den gesamteuropäischen eCall geltenden High-Level-Anwendungsprotokolle
(HLAP), Verfahrensweisen und Prozesse fest, die erforderlich sind, um den eCall-Dienst mit Hilfe eines
über ein Mobilfunknetz erfolgenden TS12-Notrufs zu erbringen.
ANMERKUNG 1 Das Ziel der Implementierung des gesamteuropäischen fahrzeuginternen Notrufsystems (eCall) besteht
darin, die Benachrichtigung über den Eintritt eines Verkehrsunfallereignisses europaweit mit denselben technischen
Normen und denselben Dienstgütezielen durch Nutzung eines PLMN (wie z. B. GSM oder 3G), welches die Europäische
harmonisierte 112/E112-Nutrufnummer (TS12 ETSI TS 122 003) unterstützt, zu automatisieren. Zusätzlich soll ein
Hilfsmittel für die manuelle Auslösung der Benachrichtigung über den Eintritt eines Notfalls zur Verfügung gestellt werden.
ANMERKUNG 2 HLAP-Anforderungen für „Drittparteiendienste, die eCall unterstützen“ sind dem Dokument „Drittparteiendienste,
die eCall unterstützen — Betriebsanforderungen“ (EN 16102) zu entnehmen, sobald dieses zur Verfügung
steht. Sie wurden im Zusammenhang mit dem vorliegenden Work Item entwickelt und sind im Hinblick auf die Schnittstelle
mit der PSAP widerspruchsfrei. Das vorliegende Dokument nimmt Bezug auf diese Vorgaben, enthält aber keine Wiederholungen.

Systèmes intelligents de transport - eSafety - Exigences HLAP pour l'eCall

Dans le cadre de l'appel d'urgence "pan-européen" (exigences opérationnelles définies dans l'EN 160702,
"Systèmes intelligents de transport - eCall - Exigences opérationnelles de l'appel d'urgence pan-européen"),
la présente Norme européenne définit les protocoles, procédures et processus d'application de haut niveau
requis pour la fourniture du service eCall en utilisant un appel d'urgence du TS12 via un réseau de
communication pour mobiles.
L'implémentation du système embarqué d'appel d'urgence pan-européen (eCall) a pour objectif d'automatiser
la notification d'un accident routier, quel que soit le lieu de cet accident en Europe, avec les mêmes critères
techniques et les mêmes objectifs de qualité de service en utilisant un réseau de communication pour mobiles
( moyen ETSI par exemple) qui prend en charge le numéro d'urgence 112/E112 harmonisé (TS12 ETSI TS
122 003), ainsi que de fournir un moyen pour déclencher manuellement la notification d'un incident
nécessitant une réponse rapide.
NOTE Les exigences HLAP relatives au service SFP-eCall sont spécifiées dans le document "Exigences
opérationnelles des services d'appel d'urgence de fournisseurs privés", et ont été développées conjointement au présent
document et de manière cohérente avec l'interface du PSAP. Le document susmentionné fait référence à ces dispositions
mais ne les expose pas dans le détail.
NOTE    Les exigences HLAP relatives au service SFP-eCall sont spécifiées dans le document "Exigences opérationnelles des services d'appel d'urgence de fournisseurs privés", et ont été développées conjointement au présent document et de manière cohérente avec l'interface du PSAP. Le document susmentionné fait référence à ces dispositions mais ne les expose pas dans le détail.

Inteligentni transportni sistemi - e-Varnost - Zahteve za visoko stopnjo prednosti aplikacijskega protokola elektronskega klica v sili (HLAP)

V skladu z vseevropskim elektronskim klicem (zahteve delovanja so določene v EN 16072) ta evropski standard določa visoko stopnjo prednosti aplikacijskih protokolov, postopkov in procesov, potrebnih za zagotavljanje storitve elektronskega klica z uporabo klica v sili TS12 prek omrežja mobilnih komunikacij.

General Information

• Status: Withdrawn
• Public Enquiry End Date: 30-Apr-2010
• Publication Date: 12-Oct-2011
• Withdrawal Date: 02-Jul-2015
• ICS: 13.200 - Accident and disaster control
• ICS: 35.240.60 - IT applications in transport
• ICS: 43.040.15 - Car informatics. On board computer systems
• Technical Committee: ITC - Information technology
• Current Stage: 9900 - Withdrawal (Adopted Project)
• Start Date: 18-Jun-2015
• Due Date: 11-Jul-2015
• Completion Date: 03-Jul-2015
• Mandate: M/338 - Standardisation mandate to CEN, CENELEC and ETSI in support of interoperabilty of electonic road toll systems in the community
• Ref Project: EN 16062:2011 - Intelligent transport systems - eSafety - eCall high level application requirements (HLAP)

Relations

• Replaced By: SIST EN 16062:2015 - Intelligent transport systems - ESafety - eCall high level application requirements (HLAP) using GSM/UMTS circuit switched networks
• Effective Date: 29-Apr-2015

Standards Content (Sample)

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Inteligentni transportni sistemi - e-Varnost - Zahteve za visoko stopnjo prednosti aplikacijskega protokola elektronskega klica v sili (HLAP)Intelligente Transportsysteme - eSicherheit - Anforderungen an Notruf-AnwendungsprotokolleSystèmes intelligents de transport - eSafety - Exigences HLAP pour l'eCallIntelligent transport systems - eSafety - eCall high level application requirements (HLAP)43.040.15Car informatics. On board computer systems35.240.60Uporabniške rešitve IT v transportu in trgoviniIT applications in transport and trade13.200NDWDVWURIAccident and disaster controlICS:Ta slovenski standard je istoveten z:EN 16062:2011SIST EN 16062:2011en01-november-2011SIST EN 16062:2011SLOVENSKI
STANDARD



SIST EN 16062:2011



EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM
EN 16062
September 2011 ICS 03.220.20; 35.240.60 English Version
Intelligent transport systems - eSafety - eCall high level application requirements (HLAP)
Systèmes intelligents de transport - eSafety - Exigences HLAP pour l'eCall
Intelligente Transportsysteme - eSicherheit - Anforderungen an Notruf-Anwendungsprotokolle This European Standard was approved by CEN on 6 August 2011.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre:
Avenue Marnix 17,
B-1000 Brussels © 2011 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 16062:2011: ESIST EN 16062:2011



EN 16062:2011 (E) 2 Contents Page Foreword . 6Introduction . 71 Scope . 92 Conformance . 103 Normative references . 114 Terms and definitions . 135 Symbols and abbreviations . 166 General overview of the eCall transaction for pan-European eCall . 177 Requirements . 217.1 Procedures following power-up of the in-vehicle system . 217.1.1 General . 217.1.2 Enabled IVS . 217.1.3 Enabled PSAP . 217.1.4 IVS configured only for eCall . 217.1.5 Self test . 227.1.6 Standby mode applicable to IVS configured for eCall only . 227.2 Activation . 227.2.1 Activation of pan-European eCall . 227.2.2 Activation of a test eCall . 237.3 Call set-up . 237.3.1 General . 237.3.2 IVS network access device (NAD) already registered on PLMN. 247.3.3 eCall in progress . 247.3.4 Network selection and registration . 247.3.5 Authentication of the subscriber . 247.3.6 eCall establishment . 247.3.7 Cell localisation (by network) . 257.3.8 Manual termination of eCall by vehicle occupants before trigger confirmation . 257.4 MSD transfer . 257.4.1 General . 257.4.2 Send initiation signal from IVS eCall modem to PSAP . 267.4.3 eCall modem synchronisation . 267.4.4 Request MSD by PSAP eCall modem to IVS eCall modem . 267.4.5 Send MSD from vehicle IVS to PSAP eCall modem . 277.4.6 Link layer error check . 277.4.7 Link layer ACK from PSAP eCall modem to IVS eCall modem . 277.5 Application layer acknowledgement (AL- ACK) . 277.5.1 Following transmission of the MSD to the eCall PSAP application . 277.5.2 PSAP acknowledges the MSD . 287.5.3 No receipt of application layer ACK . 287.5.4 PSAP requests a new MSD . 287.5.5 PSAP clears down the call. 287.5.6 Form of presentation of the AL-ACK . 287.6 Request "SEND MSD" . 297.6.1 General . 297.6.2 Before call clear-down . 307.6.3 After call clear-down . 307.7 PSAP application features . 31SIST EN 16062:2011



EN 16062:2011 (E) 3 7.7.1 General requirements . 317.7.2 MSD display to the PSAP operator . 317.7.3 PSAP operator user interface . 317.8 Audio link to vehicle occupants . 327.9 eCall clear-down . 327.10 PSAP call back . 337.11 Rerouting to another PSAP/emergency control centre . 337.12 Handling non equipped situations / error cases . 337.12.1 MSD not transmitted correctly . 337.12.2 False generation of eCalls . 337.12.3 Network registration fails . 347.12.4 Call failure before the MSD is sent and acknowledged . 347.12.5 Mobile network not capable to support eCall flag . 347.12.6 PSAP modem failure . 357.12.7 PSAP network/ICT failure . 357.12.8 PSAP application failure . 357.12.9 PSAP operator does not respond . 357.12.10 No response if line engaged . 367.12.11 MSD not sent . 367.12.12 MSD not received . 367.12.13 Audio link not established . 367.12.14 Audio link established but subsequently fails . 377.12.15 Re-attempt in case of interrupted call . 377.12.16 Automatic repeat attempts . 377.12.17 IVS NAD does not receive call clear-down . 378 Third party supported eCall . 378.1 Overview . 379 Defences against attack (Security provisions) . 3710 Quality of service requirements . 3811 Test and conformance requirements . 3811.1 General . 3811.2 Test and conformance requirements for the IVS . 3911.2.1 General . 3911.2.2 Selection of conformance points for the IVS . 3911.2.3 Test purpose for the IVS . 4111.2.4 Conformance requirements catalogue for the IVS . 4111.3 Test and conformance requirements for the PSAP equipment . 4611.3.1 General . 4611.3.2 Selection of conformance points for the PSAP equipment . 4711.3.3 Test purpose for the PSAP equipment . 4711.3.4 Conformance requirements catalogue for the PSAP equipment . 4812 Marking, labelling and packaging . 4913 Declaration of patents and intellectual property . 49Annex A (normative)
Table of timings . 50Annex B (informative)
Summary abstracts of normative referenced documents . 52B.1 Objective . 52B.2 EN 15722, Intelligent transport systems — ESafety — ECall minimum set of data (MSD) . 52B.3 EN ISO 24978, Intelligent transport systems — ITS safety and emergency messages using any available wireless media — Data registry procedures (ISO 24978:2009) . 52B.4 WGS84 . World Geodetic System 84 (last revised 2004) 52B.5 EN 16072, Intelligent transport systems — eSafety — Pan-European eCall operating requirements . 52SIST EN 16062:2011



EN 16062:2011 (E) 4 B.6 prEN 16102 (in ballot), Intelligent transport systems — eSafety — Third party supporting eCall : Operating requirements . 53B.7 ETSI TS 122 101, Universal Mobile Telecommunications System (UMTS); LTE; Service aspects; Service principles (Release 8) . 54B.8 ETSI TS 124 008, Digital cellular telecommunications system (Phase 2+); Universal Mobile Telecommunications System (UMTS); LTE; Mobile radio interface Layer 3 specification; Core network protocols; Stage 3 . 54B.9 ETSI TS 126 267, Digital cellular telecommunications system (Phase 2+); Universal Mobile Telecommunications System (UMTS); eCall data transfer; In-band modem solution; General description . 54B.10 ETSI TS 126 268, Digital cellular telecommunications system (Phase 2+); Universal Mobile Telecommunications System (UMTS); eCall data transfer; In-band modem solution; ANSI-C reference code . 55B.11 Digital cellular telecommunications system (Phase 2+); Universal Mobile Telecommunications System (UMTS); eCall data transfer; In-band modem solution; Conformance testing . 55B.12 Directive 98/34/EC of the European Parliament and of the Council of 22 June 1998 laying down a procedure for the provision of information in the field of technical standards and regulations and Directive 98/48/EC of the European Parliament and of the Council of 20 July 1998 amending Directive 98/34/EC laying down a procedure for the provision of information in the field of technical standards and regulations . 56B.13 Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity . 56B.14 ETSI TS 122 003, Digital cellular communications system (Phase 2+); Universal Mobile Telecommunications System (UMTS); LTE; Circuit Teleservices supported by a Public Land Mobile Network (PLMN) (Teleservice 12/TC12) /E12 . 57B.15 ETSI TS 122 011, Digital cellular telecommunications system (Phase 2+); Universal Mobile Telecommunications System (UMTS); LTE; Service accessibility . 57B.16 ETSI TS 127 007, Digital cellular telecommunications system (Phase 2+); Universal Mobile Telecommunications System (UMTS); AT command set for user equipment . 57B.17 ETSI TS 122 071, Digital cellular telecommunications system (Phase 2+); Universal Mobile Telecommunications System (UMTS); LTE; Location Services (LCS); Service description; Stage 1 . 58B.18 ETSI TS 122 002, Digital cellular telecommunications system (Phase 2+); Universal Mobile Telecommunications System (UMTS); Circuit bearer services (BS) supported by a Public Land Mobile Network (PLMN) . 59B.19 ETSI TS 122 004, Digital cellular telecommunications system (Phase 2+); Universal mobile telecommunications system (UMTS); General on supplementary services. 59B.20 Directive 2002/22/EC, Directive of the European Parliament and of the Council on universal service and users' rights relating to electronic communications networks and services (Universal Service Directive) . 59B.21 ETSI TS 122 001, Digital cellular telecommunications system (Phase 2+); TSG Services and System Aspects; Principles of circuit telecommunication services supported by a Public Land Mobile Network (PLMN) (Release 8) . 60B.22 ETSI TS 123 018, Digital cellular telecommunications system (Phase 2+); Universal Mobile Telecommunications System (UMTS); Basic call handling; Technical realization (Release 8) . 60B.23 ETSI TS 102 164, Telecommunications and Internet converged Services and Protocols for Advanced Networking (TISPAN); Emergency location protocols . 60B.24 ETSI TS 151 010, Digital cellular telecommunications system (Phase 2+); Mobile Station (MS) conformance specification; Part 1: Conformance specification (3GPP TS 51.010-1 version 8.1.0) . 61B.25 ETSI TS 124 123, Universal Mobile Telecommunications System (UMTS); User Equipment (UE) conformance specification; Part 1: Protocol conformance specification (3GPP TS 34.123-1 version 8.6.0) . 61B.26 ETSI 121 133, Universal Mobile Telecommunications System (UMTS); 3G Security; Security Threats and Requirements (3GPP TS 21.133 version 4.1.0) . 62SIST EN 16062:2011



EN 16062:2011 (E) 5 B.27 Directive 2002/22/EC of The European Parliament and of The Council of 7 March 2002 on universal service and users' rights relating to electronic communications networks and services (Universal Service Directive), amended by Directive 2009/136/EC of the European Parliament and of the Council of 25 November 2009 . 63Annex C (informative)
Test system strategies . 65C.1 General . 65C.2 Vehicle and PSAP equipment life cycle . 65C.3 Laboratory environment . 66C.4 OEM or third party test systems . 66Bibliography . 68 SIST EN 16062:2011



EN 16062:2011 (E) 6 Foreword This document (EN 16062:2011) has been prepared by Technical Committee CEN/TC 278 “ Road transport and traffic telematics ”, the secretariat of which is held by NEN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by March 2012, and conflicting national standards shall be withdrawn at the latest by March 2012. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. SIST EN 16062:2011



EN 16062:2011 (E) 7 Introduction An eCall is an emergency call generated either automatically via activation of in-vehicle sensors or manually by the vehicle occupants; when activated, to provide notification and relevant location information to the most appropriate Public Safety Answering Points (PSAP), by means of mobile wireless communications networks and carries a defined standardised minimum set of data, notifying that there has been an incident that requires response from the emergency services and establishes an audio channel between the occupants of the vehicle and the most appropriate PSAP. EN 15722 specifies a standardized MSD for eCall, and EN 16072 specifies pan-European eCall operating requirements. (For third party systems, EN 16102 specifies third party services supporting eCall operating requirements. See EC Communication on eCall Implementation 2009 [COM(2009) 434 final] for more information). The operating requirements for pan-European eCall are made using Public Land Mobile Networks (PLMN) (such as GSM and 3G), as specified in a number of ETSI standards and technical specifications. In order to provide the eCall service across a wireless network, high level application protocols are required as an important essential element to effect this service provision. This European Standard specifies the protocols to put into effect the pan-European eCall operating requirements using PLMNs, and also identifies common elements that can be used in the link between third party services supporting eCall and PSAPs. NOTE The term PSAP, which is most widely used in the eCall documentation, European Commission documents etc., is used throughout this document and equates to the term emergency call response centre used in the ITS Implementation Directive. The European Committee for Standardization (CEN) draws attention to the fact that it is claimed that compliance with this European Standard may involve the use of patents concerning eCall given in this European Standard. CEN takes no position concerning the evidence, validity and scope of these patent rights. SIST EN 16062:2011



EN 16062:2011 (E) 8 The holder of these patent rights has assured to CEN that they are willing to negotiate licenses under reasonable and non-discriminatory terms and conditions with applicants throughout the world. In this respect, the statement of the holder of these patent rights is registered with CEN. Information may be obtained from: Mr. Thomas R. Rouse VP QTL Patent Counsel QUALCOMM Incorported 5775 Morehouse Drive San Diego, California 92121 Phone: [phone] Fax: [phone] Email: [e-mail] URL: www.qualcomm.com and: Mr. Thomas W. Davis Jr. General Council AIRBIQUITY Incorporated 1011 Western Avenue, Suite 600 Seattle, Washington 98104
USA Phone: [phone] Fax: [phone] Toll-Free:+1.888.334.7741 Email: [e-mail] URL: www.airbiquity.com
Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights other than those identified above. CEN shall not be held responsible for identifying any or all such patent rights. SIST EN 16062:2011



EN 16062:2011 (E) 9 1 Scope In respect of pan-European eCall (operating requirements defined in EN 16072), this European Standard defines the high level application protocols, procedures and processes required to provide the eCall service using a TS12 emergency call over a mobile communications network. NOTE 1 The objective of implementing the pan-European in-vehicle emergency call system (eCall) is to automate the notification of a traffic accident, wherever in Europe, with the same technical standards and the same quality of services objectives by using a PLMN (such as ETSI prime medium) which supports the European harmonised 112/E112 emergency number (TS12 ETSI TS 122 003) and to provide a means of manually triggering the notification of an emergency incident. NOTE 2 HLAP requirements for third party services supporting eCall can be found in EN 16102, and have been developed in conjunction with the development of this work item, and is consistent in respect of the interface to the PSAP. This deliverable makes reference to those provisions but does not duplicate them. SIST EN 16062:2011



EN 16062:2011 (E) 10 2 Conformance Conformance to this European Standard is achieved by conforming to the requirements of this European Standard specified in Clause 7 below and the test methods specified in Clause 11. NOTE Pan-European eCall equipment providers, PLMNs and PSAPs that cannot support the eCall flag and MSD, as defined within this European Standard and EN 15722 cannot claim compliance to this European Standard. Pan-European eCall system conformance testing ensures the full interoperability of its distributed elements, in an emergency context, to conform to pan
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