SIST EN 15628:2025
(Main)Maintenance - Qualification of maintenance personnel
Maintenance - Qualification of maintenance personnel
This document specifies qualification of the personnel regarding the tasks to be performed in the context of the maintenance of plant, infrastructure and production systems to fulfil the requirements of the maintenance job.
This document describes the knowledge, skills, and competencies required for the qualification of maintenance personnel. These guidelines can be used for training, skills validation of maintenance personal and career planning.
This document covers the following professional roles in the maintenance organization:
- Maintenance Technician Specialist;
- Maintenance Supervisor;
- Maintenance Engineer;
- Maintenance Manager.
These designations can be adapted based on company practices and operational organization. An example of an organizational structure can be seen in Annex A.
This document does not specify the verification criteria nor the specialized training of the personnel, which is related to specific sectors.
NOTE Specialization and profession are the subjects of the training carried out in the relevant sector.
Instandhaltung - Qualifikation des Instandhaltungspersonals
Dieses Dokument legt die Qualifikation des Personals im Hinblick auf die Aufgaben fest, die im Rahmen der Instandhaltung von Anlagen, Infrastruktur und Produktionssystemen auszuführen sind, um die Anforderungen des Instandhaltungsauftrags zu erfüllen.
Dieses Dokument beschreibt die Kenntnisse, Fertigkeiten und Kompetenzen, die für die Qualifizierung des Instandhaltungspersonals erforderlich sind. Diese Leitlinien können für die Personalausbildung, die Bewertung von Fertigkeiten des Instandhaltungspersonals und die Karriereplanung verwendet werden.
Dieses Dokument gilt für die folgenden beruflichen Funktionen im Instandhaltungsbetrieb:
Spezialist oder Spezialistin für Instandhaltungstechnik (Spezialist oder Spezialistin für IH-Technik);
Instandhaltungsführungskraft (IH-Führungskraft);
Instandhaltungsingenieur oder Instandhaltungsingenieurin (IH-Ingenieur oder IH-Ingenieurin);
Instandhaltungsleiter oder Instandhaltungsleiterin (IH-Leiter oder IH-Leiterin).
Diese Bezeichnungen können auf der Grundlage der Unternehmenspraktiken und der betrieblichen Organisation angepasst werden. Ein Beispiel für eine Organisationsstruktur kann Anhang A entnommen werden.
Dieses Dokument legt weder die Prüfkriterien noch die Fachausbildung des Personals fest, das sich auf spezifische Sektoren bezieht.
ANMERKUNG Die Spezialisierung und der Beruf sind Gegenstand der Ausbildung, die im jeweiligen Sektor durchgeführt wird.
Maintenance - Qualification du personnel de la maintenance
Le présent document spécifie la qualification du personnel en fonction des tâches à exécuter dans le cadre de la maintenance des installations, des infrastructures et des systèmes de production, afin de satisfaire aux exigences du travail de maintenance dans le monde moderne et numérique.
Le présent document pose un cadre pour définir les connaissances, les aptitudes et les compétences requises pour la qualification du personnel de maintenance. Ces lignes directrices peuvent servir à la formation et au plan de carrière du personnel ainsi que de base à la certification du personnel, en vue par exemple de son évaluation et de sa validation par le biais de la certification du personnel.
Le présent document concerne les professionnels suivants dans l’organisation de la maintenance :
- technicien de maintenance spécialisé ;
- superviseur de maintenance ;
- ingénieur de maintenance ;
- responsable de maintenance (responsable de la fonction ou du service de maintenance).
Ces dénominations peuvent être adaptées en fonction des pratiques et de l’organisation opérationnelle de l’entreprise. Un exemple de méthode structurée pour orchestrer la maintenance au sein d’une organisation se trouve dans l’Annexe A.
Le présent document ne spécifie ni les critères de vérification ni la formation spécialisée du personnel, qui dépendent des secteurs spécifiques de l’industrie et du bâtiment.
NOTE La spécialisation et la profession relèvent de la formation dispensée dans le secteur concerné.
Vzdrževanje - Kvalificiranje vzdrževalcev
General Information
Relations
Standards Content (Sample)
SLOVENSKI STANDARD
01-december-2025
Nadomešča:
SIST EN 15628:2014
Vzdrževanje - Kvalificiranje vzdrževalcev
Maintenance - Qualification of maintenance personnel
Instandhaltung - Qualifikation des Instandhaltungspersonals
Maintenance - Qualification du personnel de la maintenance
Ta slovenski standard je istoveten z: EN 15628:2025
ICS:
03.080.10 Vzdrževalne storitve. Maintenance services.
Upravljanje objektov Facilities management
03.100.30 Vodenje ljudi Management of human
resources
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
EN 15628
EUROPEAN STANDARD
NORME EUROPÉENNE
November 2025
EUROPÄISCHE NORM
ICS 03.080.10 Supersedes EN 15628:2014
English Version
Maintenance - Qualification of maintenance personnel
Maintenance - Qualification du personnel de Instandhaltung - Qualifikation des
maintenance Instandhaltungspersonals
This European Standard was approved by CEN on 29 September 2025.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2025 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN 15628:2025 E
worldwide for CEN national Members.
Contents Page
European foreword . 3
Introduction . 4
1 Scope . 5
2 Normative references . 5
3 Terms and definitions . 5
4 Competences for personnel of maintenance . 7
4.1 General. 7
4.2 Competences of a maintenance technician specialist . 7
4.3 Competences of a maintenance supervisor . 8
4.4 Competences of a maintenance engineer. 9
4.5 Competences of a maintenance manager . 9
5 Skills and knowledge . 10
6 Essential requirements and experience . 22
6.1 General. 22
6.2 Maintenance technician specialist. 22
6.3 Maintenance supervisor . 22
6.4 Maintenance engineer . 22
6.5 Maintenance manager . 22
Annex A (informative) Example of maintenance organizational structure . 24
Annex B (informative) List of knowledge . 25
Bibliography . 27
European foreword
This document (EN 15628:2025) has been prepared by Technical Committee CEN/TC 319
“Maintenance”, the secretariat of which is held by UNI.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by May 2026, and conflicting national standards shall be
withdrawn at the latest by May 2026.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN 15628:2014.
— revision of the structure to make the document consistent with EN 17007 describing the
maintenance process which result in new structure;
— addition of a new role: Maintenance Engineer;
— determination of the knowledge required according to the maintenance actions to be performed;
— full consideration of the recommendations included in the European Qualification Framework
(Recommendation 2008/C 111/01 of the European Parliament and of the Council of 23 April 2008 on
the establishment of the European Qualifications Framework for lifelong learning).
Any feedback and questions on this document should be directed to the users’ national standards body.
A complete listing of these bodies can be found on the CEN website.
According to the CEN-CENELEC Internal Regulations, the national standards organisations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Türkiye and the
United Kingdom.
Introduction
Due to the growing extent and increasing complexity of maintenance in the European industry, diverse
occupational profiles have evolved for maintenance personnel in different member states. This
document specifies basic and target qualifications and corresponding associated competences, skills,
and knowledge.
The recommended requirements aim to ensure specific qualifications and highly qualified professional
personnel across various maintenance functions and positions.
This document is part of a set of maintenance standards produced by CEN/TC 319. All these standards
contain maintenance knowledge and are naturally related to this document. The available CEN/TC 319
maintenance standards can be divided into four groups: Common Base, Management, Methodologies
and Resources. This document belongs to the Resources group.
1 Scope
This document specifies qualification of the personnel regarding the tasks to be performed in the
context of the maintenance of plant, infrastructure and production systems to fulfil the requirements of
the maintenance job.
This document describes the knowledge, skills and competencies required for the qualification of
maintenance personnel. These guidelines can be used for training, skills validation of maintenance
personal and career planning.
This document covers the following professional roles in the maintenance organization:
— Maintenance Technician Specialist;
— Maintenance Supervisor;
— Maintenance Engineer;
— Maintenance Manager.
These designations can be adapted based on company practices and operational organization. An
example of an organizational structure can be seen in Annex A.
This document does not specify the verification criteria nor the specialized training of the personnel,
which is related to specific sectors.
NOTE Specialization and profession are the subjects of the training carried out in the relevant sector.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
EN 13306:2017, Maintenance - Maintenance terminology
EN 17007, Maintenance process and associated indicators
3 Terms and definitions
For the purposes of this document, the terms and definitions given in EN 13306:2017 and the following
apply.
ISO and IEC maintain terminology databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https://www.iso.org/obp/
— IEC Electropedia: available at https://www.electropedia.org/
3.1
competence
proven ability to use knowledge, skills and personal, social and/or methodological abilities, in work or
study situations and in professional and personal development
Note 1 to entry: Competence is described in terms of responsibility and autonomy.
[SOURCE: EU Recommendation 2008/C 111/01, Annex 1, (i), modified — The present Note 1 to entry
was a sentence that completed the original definition.]
3.2
knowledge
outcome of the assimilation of information through learning
Note 1 to entry: Knowledge is the body of facts, principles, theories and practices related to a field of work or
study.
[SOURCE: EU Recommendation 2008/C 111/01, Annex 1, (g), modified — the present Note 1 to entry
was a sentence that completed the original definition.]
3.3
level of qualification
ability of a professional with regard to a particular subject
Note 1 to entry: The levels of qualification in the maintenance field include the Maintenance Technician Specialist,
Maintenance Supervisor, Maintenance Engineer and Maintenance Manager (i.e. the person in charge of the
Maintenance Function or Service).
3.4
procedure
set of instructions that indicate standardized practices, operational instructions and technical rules
referred to the involved competence
3.5
qualification
formal outcome of an assessment and validation process obtained when a competent body determines
that an individual has achieved learning outcomes to given standards
Note 1 to entry: The types of qualification, subject of this document and outlined below, are consistent with the
European Qualifications Framework (EQF) for lifelong learning. Specifically, maintenance personnel have
adequate competences, skills and knowledge to operate safely, properly, effectively and efficiently, as described in
Clause 4.
[SOURCE: EU Recommandation 2008/C 111/01, Annex 1, (a)]
3.6
skills
ability to apply knowledge and use know-how to complete tasks and solve problems
Note 1 to entry: Skills are described as cognitive (involving the use of logical, intuitive and creative thinking) or
practical (involving dexterity and the use of methods, materials, tools and instruments).
[SOURCE: EU Recommendation 2008/C 111/01, Annex 1, (h), modified — The present Note 1 to entry
was a sentence that completed the original definition.]
3.7
maintenance technician specialist
person responsible together with production and other technical personnel for the availability and good
physical condition of equipment/items
Note 1 to entry: Individual performs observations and preventive and corrective maintenance activities on items
with the support of stakeholders and according to laws, directives, operating instructions, and commonly
accepted good practices. Complementing their expertise is a keen problem-solving aptitude that makes them
capable of analysing and detecting faults and identifying their root causes
Note 2 to entry: The skills, abilities, and knowledge of non-specialized operators or technicians are not described
in this document, it is the responsibility of each company to define them according to its context.
3.8
maintenance supervisor
person responsible for implementing, controlling and supervising the maintenance activities carried
out by maintenance technicians and/or subcontracting companies, in close relationship with
stakeholders (management, operations, support services, etc.)
3.9
maintenance engineer
person who applies engineering concepts to consider maintenance aspects during design, ensures
proper operation and condition of items, helps resolve maintenance issues, and guides other
stakeholders (technicians, supervisors, managers, etc.) to achieve the objectives
Note 1 to entry: The definition of Maintenance Engineer is a description of a role
...
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