EN ISO 11064-3:1999
(Main)Ergonomic design of control centres - Part 3: Control room layout (ISO 11064-3:1999)
Ergonomic design of control centres - Part 3: Control room layout (ISO 11064-3:1999)
Ergonomische Gestaltung von Leitzentralen - Teil 3: Auslegung von Wartenräumen (ISO 11064-3:1999)
ISO 11064-3 legt ergonomische Grundsätze für die Auslegung von Wartenräumen fest. Enthalten sind Anforderungen, Empfehlungen und Richtlinien für die Auslegung der Wartenräume, die Anordnungen der Arbeits-plätze, die Anwendung getrennt angeordneter Anzeigeeinrichtungen und die Instandhaltung von Wartenräumen. ISO 11064-3 umfaßt alle Arten von Leitzentralen, einschließlich der für Verfahrenstechnik, Transportsysteme und Leitsysteme für Notdienste. Obwohl ISO 11064-3 in erster Linie für ortsfeste Leitzentralen vorgesehen ist, könnten viele Grundsätze für ortsveränderliche Leitzentralen, wie solchen auf Schiffen und in Flugzeugen, zutreffen und angewendet werden.
Conception ergonomique des centres de commande - Partie 3: Agencement de la salle de commande (ISO 11064-3:1999)
La présente partie de l'ISO 11064 établit les principes ergonomiques applicables à l'agencement des salles de commande. Elle inclut les exigences, recommandations et directives relatives à l'agencement des salles de commande, à la disposition des postes de travail, à l'usage des dispositifs d'affichage partagés et à la maintenance de la salle de commande.Elle couvre tous les types de centres de commande, y compris ceux destinés à l'industrie de transformation, aux transports, ainsi qu'aux systèmes de surveillance et de communication des services d'urgence. Bien que la présente partie de l'ISO 11064 ait été conçue à l'origine pour les centres de commande fixes, bon nombre des principes s'appliquent également aux centres mobiles, tels que ceux présents à bord des navires et des avions.
Ergonomsko načrtovanje krmilnih centrov - 3. del: Ureditev krmilnega prostora (ISO 11064-3:1999)
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SLOVENSKI STANDARD
01-marec-2001
(UJRQRPVNRQDþUWRYDQMHNUPLOQLKFHQWURYGHO 8UHGLWHYNUPLOQHJDSURVWRUD
,62
Ergonomic design of control centres - Part 3: Control room layout (ISO 11064-3:1999)
Ergonomische Gestaltung von Leitzentralen - Teil 3: Auslegung von Wartenräumen (ISO
11064-3:1999)
Conception ergonomique des centres de commande - Partie 3: Agencement de la salle
de commande (ISO 11064-3:1999)
Ta slovenski standard je istoveten z: EN ISO 11064-3:1999
ICS:
13.180 Ergonomija Ergonomics
25.040.10 9HþRSHUDFLMVNLVWURML Machining centres
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
INTERNATIONAL
ISO
STANDARD
11064-3
First edition
1999-12-15
Ergonomic design of control centres —
Part 3:
Control room layout
Conception ergonomique des centres de commande —
Partie 3: Agencement de la salle de commande
Reference number
ISO 11064-3:1999(E)
A
© ISO 1999
ISO/FDIS 11064-3:1999(E)
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ISO 11064-3:1999(E)
Contents Page
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Ergonomic design of control centres . 5
4.1 Process for control room layout . 5
4.2 General considerations for control room layout . 6
4.3 Architectural/building recommendations . 9
4.4 Workstation arrangements . 13
4.5 Shared visual displays, off-workstation . 15
4.6 Personnel circulation and maintenance access . 17
Annex A: Examples of control room layout . 22
Annex B: Anthropometric data of the world population:. 34
Bibliography . 35
© ISO/FDIS 1996
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means, electronic or
mechanical, including photocopying and microfilm, without permission in writing from the publisher.
International Organization for Standardization
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Printed in Switzerland
© ISO 1999 – All rights reserved iii
ISO 11064-3:1999(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO
member bodies). The work of preparing International Standards is normally carried out through ISO technical
committees. Each member body interested in a subject for which a technical committee has been established has
the right to be represented on that committee. International organizations, governmental and non-governmental, in
liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commis-
sion (IEC) on all matters of electrotechnical standardization.
International Standard are drafted in accordance with the rules given in the ISO/IEC Directives, Part 3.
Draft International Standards adopted by the technical committees are circulated to the member bodies for voting.
Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this International Standard may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights.
International Standard ISO 11064-3 was prepared by Technical Committee ISO/TC 159, Ergonomics,
Subcommittee SC 4, Ergonomics of human-system interaction.
ISO 11064 consists of the following parts, under the general title Ergonomic design of control centres:
— Part 1: Principle for the design of control centres.
— Part 2: Principles of control suite arrangement
— Part 3: Control room layout
— Part 4: Workstation layout and dimensions
— Part 5: Displays and controls
— Part 6: Environmental requirements for control centres
— Part 7: Principles for the evaluation of control centres
— Part 8: Ergonomic requirements for specific applications
Annexes A and B of this part of ISO 11064 are for information only.
© ISO 1999
All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means, electronic or
mechanical, including photocopying and microfilm, without permission in writing from the publisher.
International Organization for Standardization
Case postale 56 • CH-1211 Genève 20 • Switzerland
Internet iso@iso.ch
Printed in Switzerland
iv © ISO 1999 – All rights reserved
ISO 11064-3:1999(E)
Introduction
This part of ISO 11064 establishes ergonomic requirements, recommendations and guidelines for control room lay-
out.
User requirements are a central theme of this part of ISO 11064 and the processes described are designed to take
account of needs of users at all stages. The overall strategy for dealing with the user requirements as strategy to be
adopted for control room design is presented in ISO 11064-1.
ISO 11064-2 provides guidance on the design and planning of the control room in relation to its supporting areas.
Requirements for the design of workstations, displays and controls and the physical working environment are pre-
sented in ISO 11064-4 to ISO 11064-6. Evaluation principles are dealt with in ISO 11064-7.
ISO 11064-1 to ISO 11064-7 cover general principles of ergonomic design appropriate to a range of industries and
service providers. The specific requirements appropriate to particular sectors or applications areas are covered in
ISO 11064-8. The requirements presented in ISO 11064-8 are to be read in conjunction with ISO 11064-1 to
ISO 11064-7.
The ultimate beneficiaries of this part of ISO 11064 will be the control room operator and other users. It is the needs
of these users that provide the ergonomic requirements used by the developers of International Standards. Although
it is unlikely that the end user will read this part of ISO 11064, or even know of its existence, its application should
provide the user with interfaces that are more usable and a working environment which is more consistent with oper-
ational demands. It should result in a solution which will minimize error and enhance productivity.
For determining design dimensions, the practice of providing formulae, into which appropriate user population data
is inserted, is adopted. A table of anthropometric data is presented in annex B.
© ISO 1999 – All rights reserved v
INTERNATIONAL STANDARD ISO 11064-3:1999(E)
Ergonomic design of control centres —
Part 3:
Control room layout
1 Scope
This part of ISO 11064 establishes ergonomic principles for the layout of control rooms. It includes requirements,
recommendations and guidelines on control room layouts, workstation arrangements, the use of off-workstation
visual displays and control room maintenance.
It covers all types of control centres, including those for the process industry, transport and dispatching systems in
the emergency services. Although this part of ISO 11064 is primarily intended for non-mobile control centres, many
of the principles could be relevant/applicable to mobile centres, such as those found on ships and aircraft.
2 Normative references
The following normative documents contain provisions which, through reference in this text, constitute provisions of
this part of ISO ISO 11064. For dated references, subsequent amendments to, or revisions of, any of these
publications do not apply. However, parties to agreements based on this part of ISO 11064 are encouraged to
investigate the possibility of applying the most recent editions of the normative documents indicated below. For
undated references, the latest edition of the normative document referred to applies. Members of ISO and IEC
maintain registers of currently valid International Standards.
ISO 7250:1996, Basic human body measurements for technological design.
ISO 9241-3:1992, Ergonomic requirements for office work with visual display terminals (VDTs) — Part 3: Visual
display requirements.
ISO 9241-5:1998, Ergonomic requirements for office work with visual display terminals (VDTs) — Part 5:
Workstation layout and postural requirements.
ISO 11428:1996, Ergonomics – Visual danger signals – General requirements, design and testing.
3 Terms and definitions
For the purposes of this part of ISO 11064, the following terms amd definitions apply.
NOTE To assist with the interpretation of these definitions, descriptive Figures 1 and 2 are included in this clause.
3.1
control centre
combination of control rooms, control suites and local control stations which are functionally related and all on the
same site (see Figure 1)
© ISO 1999 – All rights reserved 1
ISO 11064-3:1999(E)
3.2
control console
structural framework which supports equipment, worksurfaces and storage and which together comprise a control
workstation
3.3
control panel
discrete surface on which groups of displays and controls are mounted; control panels may be mounted on the
control workstation or on walls (see Figure 2)
3.4
control room
core functional entity, and its associated physical structure, where control room operators are stationed to carry out
centralized control, monitoring and administrative responsibilities
3.5
control room operator
individual whose primary duties relate to the conduct of monitoring and control functions, usually at a control
workstation, either on their own or in conjunction with other personnel both within the control room or outside
3.6
control suite
group of functionally related rooms, co-located with the control room, and including it, which house the supporting
functions to the control room, such as related offices, equipment rooms, rest areas and training rooms (see Figure 1)
3.7
control workstation
single or multiple working position, including all equipment such as computers and communication terminals and
furniture at which control and monitoring functions are conducted (see Figure 2)
3.8
direct operator supervision
supervision of control room operators, and other staff, by direct observation and/or via direct speech links
3.9
display
device for presenting information that can change with the aim of making things visible, audible or discriminable by
tactile or proprioceptive perception
3.10
functional groups
grouping of control workstations where the operational duties are such that close, direct liaison is required and
therefore benefit from proximity to one another
3.11
functional layout
layout in which the general location of differing control functions in a control room are indicated
3.12
gross area
overall number of square metres designated for a control room
3.13
disability
any reduction in normal capacity due to mental or physical factors which prevents an individual from experiencing or
performing a full complement of activities [8]
3.14
intimate zone
distance at which the presence of another person is unmistakable through such factors as sight, olfaction, heat and
sound
2 © ISO 1999 – All rights reserved
ISO 11064-3:1999(E)
3.15
local control station
operator interface that is located near the equipment or system being monitored and/or controlled
3.16
off-workstation display
displays which are not mounted on the control workstation; such displays, often visual, may be display panels, mimic
diagrams and observation windows (see Figure 2)
3.17
primary information
...
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