EN ISO 9241-9:2000
(Main)Ergonomic requirements for office work with visual display terminals (VDTs) - Part 9: Requirements for non-keyboard input devices (ISO 9241-9:2000)
Ergonomic requirements for office work with visual display terminals (VDTs) - Part 9: Requirements for non-keyboard input devices (ISO 9241-9:2000)
2013-11-08 EMA: ISO confirmed that ISO 9241-400:2007 replaces ISO 9241-4 and -9.
Migrated from Progress Sheet (TC Comment) (2000-07-10): Following BT 125/1992, this part of ISO 9241 will undergo a parallel CEN/ISO ++ voting procedure.
Ergonomische Anforderungen für Bürotätigkeiten mit Bildschirmgeräten - Teil 9: Anforderungen an Eingabemittel-ausgenommen Tastaturen (ISO 9241-9:2000)
Dieser Teil von ISO 9241 enthält Anforderungen und Empfehlungen für die Gestaltung von Eingabemitteln außer Tastaturen. Er schließt nur Geräte ein, für die in ausreichendem Maße ergonomische Erkenntnisse vorliegen.
Dieser Teil von ISO 9241 gilt für mehrere Arten von Eingabemitteln, die für einen stationären Gebrauch vorgesehen sind. Er gibt auf ergonomischen Faktoren basierende Anleitung für folgende Eingabemittel: Mäuse, Pucks, Joysticks, Rollkugeln, Tabletts und Overlays, Berührungsbildschirme (Touchscreens), Griffel und Lichtstifte. Er gibt Anleitung für die Gestaltung dieser Geräte, die für typische Büroaufgaben genutzt werden, so dass die Leistungsgrenzen und Fähigkeiten der Benutzer berücksichtigt werden. Dieser Teil von ISO 9241 sieht Verfahren zur Ermittlung der Konformität durch Beobachtung und durch Messung der physikalischen Eigenschaften der verschiedenen Geräte vor.
Exigences ergonomiques pour travail de bureau avec terminaux à écrans de visualisation (TEV) - Partie 9: Exigences relatives aux dispositifs d'entrée autres que les claviers (ISO 9241-9:2000)
La présente partie de l'ISO 9241 fournit les exigences et recommandations pour la conception des dispositifs d'entrée autres que les claviers. Elle traite uniquement des dispositifs pour lesquels les informations ergonomiques publiées à ce jour sont suffisantes.La présente partie de l'ISO 9241 s'applique à plusieurs types de dispositifs d'entrée autres que les claviers conçus pour une utilisation sédentaire. Elle fournit des recommandations fondées sur des facteurs ergonomiques pour les dispositifs d'entrée suivants: souris, souris optiques, manettes, boules roulantes, tablettes et barres graphiques, écrans tactiles, stylets et photostyles. Les recommandations portent sur la conception de ces dispositifs dédiés à des tâches de bureau spécifiques, de manière à prendre en compte les contraintes et les capacités inhérentes à l'utilisateur. La présente partie de l'ISO 9241 spécifie des méthodes permettant de déterminer le degré de conformité, à travers l'observation, les performances, et le mesurage des caractéristiques physiques des différents dispositifs.
Ergonomic requirements for office work with visual display terminals (VDTs) - Part 9: Requirements for non-keyboard input devices (ISO 9241-9:2000)
General Information
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Standards Content (Sample)
SLOVENSKI STANDARD
01-januar-2002
Ergonomic requirements for office work with visual display terminals (VDTs) - Part
9: Requirements for non-keyboard input devices (ISO 9241-9:2000)
Ergonomic requirements for office work with visual display terminals (VDTs) - Part 9:
Requirements for non-keyboard input devices (ISO 9241-9:2000)
Ergonomische Anforderungen für Bürotätigkeiten mit Bildschirmgeräten - Teil 9:
Anforderungen an Eingabemittel-ausgenommen Tastaturen (ISO 9241-9:2000)
Exigences ergonomiques pour travail de bureau avec terminaux a écrans de
visualisation (TEV) - Partie 9: Exigences relatives aux dispositifs d'entrée autres que les
claviers (ISO 9241-9:2000)
Ta slovenski standard je istoveten z: EN ISO 9241-9:2000
ICS:
13.180 Ergonomija Ergonomics
35.180 Terminalska in druga IT Terminal and other
periferna oprema IT peripheral equipment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
INTERNATIONAL ISO
STANDARD 9241-9
First edition
2000-02-15
Ergonomic requirements for office work
with visual display terminals (VDTs) —
Part 9:
Requirements for non-keyboard input
devices
Exigences ergonomiques pour travail de bureau avec terminaux à écrans
de visualisation (TEV) —
Partie 9: Exigences relatives aux dispositifs d'entrée autres que les claviers
Reference number
ISO 9241-9:2000(E)
©
ISO 2000
ISO 9241-9:2000(E)
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ii © ISO 2000 – All rights reserved
ISO 9241-9:2000(E)
Contents Page
1 Scope .1
2 Normative references .1
3 Terms and definitions .2
3.1 Actions.2
3.2 Feedback .3
3.3 Hardware.3
3.4 Measures .7
3.5 Posture.8
3.6 Usability indicators.11
4 Guiding principles .11
4.1 General.11
4.2 Operability .11
4.3 Controllability.12
4.4 Biomechanical load .13
5 Performance criterion .13
6 Design requirements and recommendations .13
6.1 General requirements and recommendations.13
6.2 Specific input device requirements and recommendations .16
7 Measurement conditions and conventions.21
7.1 General.21
7.2 Types of measurements.21
7.3 Required measurements.22
7.4 Legibility legends’ and symbols identification of graphic symbols.22
8 Conformance.24
Annex A (informative) Input device selection, usability testing and analysis .25
Annex B (informative) Testing of efficiency and effectiveness.28
Annex C (informative) Assessment of comfort .37
Annex D (informative) Additional evaluation methods.41
Bibliography.42
ISO 9241-9:2000(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO
member bodies). The work of preparing International Standards is normally carried out through ISO technical
committees. Each member body interested in a subject for which a technical committee has been established has
the right to be represented on that committee. International organizations, governmental and non-governmental, in
liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical
Commission (IEC) on all matters of electrotechnical standardization.
International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 3.
Draft International Standards adopted by the technical committees are circulated to the member bodies for voting.
Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote.
Attention is drawn to the possibility that some of the elements of this part of ISO 9241 may be the subject of patent
rights. ISO shall not be held responsible for identifying any or all such patent rights.
International Standard ISO 9241-9 was prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee
SC 4, Ergonomics of human-system interaction.
ISO 9241 consists of the following parts, under the general title Ergonomic requirements for office work with visual
display terminals (VDTs):
� Part 1: General introduction
� Part 2: Guidance on task requirements
� Part 3: Visual display requirements
� Part 4: Keyboard requirements
� Part 5: Workstation layout and postural requirements
� Part 6: Guidance on the work environment
� Part 7: Requirements for display with reflections
� Part 8: Requirements for displayed colours
� Part 9: Requirements for non-keyboard input devices
� Part 10: Dialogue principles
� Part 11: Guidance on usability
� Part 12: Presentation of information
� Part 13: User guidance
� Part 14: Menu dialogues
� Part 15: Command dialogues
iv © ISO 2000 – All rights reserved
ISO 9241-9:2000(E)
� Part 16: Direct manipulation dialogues
� Part 17: Form filling dialogues
Annexes A, B, C and D of this part of ISO 9241 are for information only.
ISO 9241-9:2000(E)
Introduction
Non-keyboard input devices are commonly used by operators to perform tasks with interactive office computer
systems. Input device design can have a significant impact on efficiency, effectiveness and satisfaction. The
requirements and recommendations are based on ergonomic principles.
The design requirements and recommendations are intended to address the fifth to ninety-fifth percentile of the
population. However, when possible, non-keyboard input devices should be designed to accommodate the
anthropometric characteristics of the intended user population.
Annexes A to D are included to provide information on potential methods of testing input devices and to encourage
institutions or individuals to conduct research on these methods such that further validation can be supplied.
vi © ISO 2000 – All rights reserved
INTERNATIONAL STANDARD ISO 9241-9:2000(E)
Ergonomic requirements for office work with visual display
terminals (VDTs) —
Part 9:
Requirements for non-keyboard input devices
1 Scope
This part of ISO 9241 provides requirements and recommendations for the design of non-keyboard input devices. It
only includes devices for which there exists sufficient published ergonomic information.
This part of ISO 9241 applies to several types of non-keyboard input devices designed for stationary use. It
provides guidance based on ergonomic factors for the following input devices: mice, pucks, joysticks, trackballs,
tablets and overlays, touch-sensitive screens, styli, and light pens. It gives guidance on the design of these devices
used for typical office tasks so that the limitations and capabilities of users are considered. This part of ISO 9241
specifies methods for determining conformance through observation, performance, and by measuring the physical
attributes of the various devices.
2 Normative references
The following normative documents contain provisions which, through reference in this text, constitute provisions of
this part of ISO 9241. For dated references, subsequent amendments to, or revisions of, any of these publications
do not apply. However, parties to agreements based on this part of ISO 9241 are encouraged to investigate the
possibility of applying the most recent editions of the normative documents indicated below. For undated
references, the latest edition of the normative document referred to applies. Members of ISO and IEC maintain
registers of currently valid International Standards.
ISO 9241-3, Ergonomic requirements for office work with visual display terminals (VDTs) — Part 3: Visual display
requirements.
1)
ISO 9241-3:1992, Amendment 1:— , Annex C (normative): Visual performance and comfort test.
ISO 9241-5, Ergonomic requirements for office work with visual display terminals (VDTs)— Part 5: Workstation
layout and postural requirements.
ISO 9241-7, Ergonomic requirements for office work with visual display terminals (VDTs) — Part 7: Requirements
for display with reflections.
ISO 9241-8, Ergonomic requirements for office work with visual display terminals (VDTs) — Part 8: Requirements
for displayed colours.
ISO 13406-2, Ergonomic requirements for work with visual displays based on flat panels — Part 2: Requirements
for flat panel displays.
1) To be published.
ISO 9241-9:2000(E)
3 Terms and definitions
For the purposes of this part of ISO 9241, the following terms and definitions apply. The illustrations of the devices
used in this clause do not necessarily represent the design requirements and recommendations of this part of
ISO 9241.
3.1 Actions
3.1.1
click
depression and release of a button or actuation point on an input device
3.1.2
drag
moving one or more objects on a display by translating it along a path determined by a pointer
3.1.3
free-hand input
input where the input device controls the movement of the cursor without any constraints following the manual input
of the user
3.1.4
pointing
operation with a graphic user interface in which an input device is used to move a small display image (such as a
pointer) to a specific location on the display
3.1.4.1
direct pointing
hitting a target unaided by system feedback
EXAMPLE By direct pointing with a finger or stylus.
3.1.4.2
indirect pointing
using system visual feedback to hit a target
EXAMPLE When the sys
...
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