ISO/FDIS 16687

Impact assessment for museums

The proposed International Standard “Impact assessment for museums” is planned as follow-up to ISO 18461 "Information and documentation - International museum statistics" and ISO 21246 “Information and documentation – Key indicators for museums”. Its purpose is to define and describe methods for assessing and measuring the impact of museums on individuals and on society. The methods described in the Standard should be adequate for identifying areas of influence of museums and their services, and for reporting such influence to stakeholders and the general public.

Évaluation de l’impact des musées

Ocenjevanje vpliva muzejev

General Information

• Status: Not Published
• ICS: 01.140.20 - Information sciences
• ICS: 97.195 - Items of art and handicrafts. Cultural property and heritage
• Technical Committee: ISO/TC 46/SC 8 - Quality - Statistics and performance evaluation
• Drafting Committee: ISO/TC 46/SC 8 - Quality - Statistics and performance evaluation
• Current Stage: 5020 - FDIS ballot initiated: 2 months. Proof sent to secretariat
• Start Date: 12-Feb-2025
• Due Date: 12-Feb-2025
• Completion Date: 12-Feb-2025
• Ref Project: oSIST ISO/DIS 16687:2024 - Impact assessment for museums

Standards Content (Sample)

SLOVENSKI STANDARD
01-oktober-2024
Ocenjevanje vpliva muzejev
Impact assessment for museums
Evaluation de l’impact des musées
Ta slovenski standard je istoveten z: ISO/DIS 16687
ICS:
01.140.20 Informacijske vede Information sciences
97.195 Umetniški in obrtniški izdelki. Items of art and handicrafts.
Kulturne dobrine in kulturna Cultural property and
dediščina heritage
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

DRAFT
International
Standard
ISO/DIS 16687
ISO/TC 46/SC 8
Impact assessment for museums
Secretariat: KATS
Evaluation de l’impact des musées
Voting begins on:
2024-07-11
ICS: ISO ics
Voting terminates on:
2024-10-03
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENTS AND APPROVAL. IT
IS THEREFORE SUBJECT TO CHANGE
AND MAY NOT BE REFERRED TO AS AN
INTERNATIONAL STANDARD UNTIL
PUBLISHED AS SUCH.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL,
TECHNOLOGICAL, COMMERCIAL AND
USER PURPOSES, DRAFT INTERNATIONAL
STANDARDS MAY ON OCCASION HAVE TO
This document is circulated as received from the committee secretariat.
BE CONSIDERED IN THE LIGHT OF THEIR
POTENTIAL TO BECOME STANDARDS TO
WHICH REFERENCE MAY BE MADE IN
NATIONAL REGULATIONS.
RECIPIENTS OF THIS DRAFT ARE INVITED
TO SUBMIT, WITH THEIR COMMENTS,
NOTIFICATION OF ANY RELEVANT PATENT
RIGHTS OF WHICH THEY ARE AWARE AND TO
PROVIDE SUPPORTING DOCUMENTATION.
Reference number
ISO/DIS 16687:2024(en)
DRAFT
ISO/DIS 16687:2024(en)
International
Standard
ISO/DIS 16687
ISO/TC 46/SC 8
Impact assessment for museums
Secretariat: KATS
Evaluation de l’impact des musées
Voting begins on:
ICS: ISO ics
Voting terminates on:
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENTS AND APPROVAL. IT
IS THEREFORE SUBJECT TO CHANGE
AND MAY NOT BE REFERRED TO AS AN
INTERNATIONAL STANDARD UNTIL
PUBLISHED AS SUCH.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL,
© ISO 2024
TECHNOLOGICAL, COMMERCIAL AND
USER PURPOSES, DRAFT INTERNATIONAL
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
STANDARDS MAY ON OCCASION HAVE TO
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
This document is circulated as received from the committee secretariat. BE CONSIDERED IN THE LIGHT OF THEIR
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
POTENTIAL TO BECOME STANDARDS TO
WHICH REFERENCE MAY BE MADE IN
or ISO’s member body in the country of the requester.
NATIONAL REGULATIONS.
ISO copyright office
RECIPIENTS OF THIS DRAFT ARE INVITED
CP 401 • Ch. de Blandonnet 8
TO SUBMIT, WITH THEIR COMMENTS,
CH-1214 Vernier, Geneva
NOTIFICATION OF ANY RELEVANT PATENT
Phone: [phone]
RIGHTS OF WHICH THEY ARE AWARE AND TO
PROVIDE SUPPORTING DOCUMENTATION.
Email: [e-mail]
Website: www.iso.org
Published in Switzerland Reference number
ISO/DIS 16687:2024(en)
ii
ISO/DIS 16687:2024(en)
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Core functions of museums . 9
4.1 General .9
4.2 Collecting .9
4.3 Cataloguing .9
4.4 Preserving .9
4.5 Exhibiting (Presenting) .9
4.6 Educational activities .9
4.7 Research .10
4.8 Management . . .10
5 Types of museums .10
6 Target groups of museums .11
6.1 Museum audience .11
6.2 Defined population .11
6.3 User groups of museums. 12
7 Museum impact .13
7.1 General . 13
7.2 Aspects of museum impact . 13
7.3 Types of museum impact . 13
7.3.1 General . 13
7.3.2 Impact on individuals . 13
7.3.3 Cultural impact . 15
7.3.4 Social impact .16
7.3.5 Environmental impact . .16
8 Methods for assessing museum impact .16
8.1 General .16
8.2 Inferred evidence .17
8.2.1 General .17
8.2.2 Statistics .17
8.2.3 Key indicators .17
8.2.4 Satisfaction surveys .18
8.2.5 Echo in the media.18
8.3 Observed evidence .18
8.3.1 General .18
8.3.2 Observation .19
8.3.3 Tests .19
8.3.4 Citation analysis .19
8.4 Solicited evidence .19
8.4.1 General .19
8.4.2 Impact surveys . 20
8.4.3 Interviews and focus groups .21
8.4.4 Combined methods . . 22
8.4.5 Anecdotal evidence . 22
9 Economic impact of museums .24
9.1 General .24
9.2 Calculating the value of museum benefits to visitors .24
9.2.1 General .24

iii
ISO/DIS 16687:2024(en)
9.2.2 Calculating visit costs .24
9.2.3 Visitor estimates of economic value . 25
9.3 Economic impact on museum surroundings . 26
9.3.1 Ge
...

FINAL DRAFT
International
Standard
ISO/TC 46/SC 8
Impact assessment for museums
Secretariat: KATS
Evaluation de l’impact des musées
Voting begins on:
2025-02-12
Voting terminates on:
2025-04-09
RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT,
WITH THEIR COMMENTS, NOTIFICATION OF ANY
RELEVANT PATENT RIGHTS OF WHICH THEY ARE AWARE
AND TO PROVIDE SUPPOR TING DOCUMENTATION.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
LOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT
INTERNATIONAL STANDARDS MAY ON OCCASION HAVE
TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL
TO BECOME STAN DARDS TO WHICH REFERENCE MAY BE
MADE IN NATIONAL REGULATIONS.
Reference number
FINAL DRAFT
International
Standard
ISO/TC 46/SC 8
Impact assessment for museums
Secretariat: KATS
Evaluation de l’impact des musées
Voting begins on:
Voting terminates on:
RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT,
WITH THEIR COMMENTS, NOTIFICATION OF ANY
RELEVANT PATENT RIGHTS OF WHICH THEY ARE AWARE
AND TO PROVIDE SUPPOR TING DOCUMENTATION.
© ISO 2025
IN ADDITION TO THEIR EVALUATION AS
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
LOGICAL, COMMERCIAL AND USER PURPOSES, DRAFT
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
INTERNATIONAL STANDARDS MAY ON OCCASION HAVE
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL
or ISO’s member body in the country of the requester.
TO BECOME STAN DARDS TO WHICH REFERENCE MAY BE
MADE IN NATIONAL REGULATIONS.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland Reference number
ii
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Core functions of museums . 8
4.1 General .8
4.2 Collecting .8
4.3 Cataloguing .9
4.4 Preserving .9
4.5 Exhibiting (Presenting) .9
4.6 Educational activities .9
4.7 Research .9
4.8 Management . . .9
5 Types of museums .10
6 Target groups of museums .11
6.1 Museum audience .11
6.2 Defined population .11
6.3 User groups of museums.11
7 Museum impact .12
7.1 General . 12
7.2 Aspects of museum impact . 12
7.3 Types of museum impact . 13
7.3.1 General . 13
7.3.2 Impact on individuals . 13
7.3.3 Cultural impact . 15
7.3.4 Social impact . 15
7.3.5 Environmental impact . .16
8 Methods for assessing museum impact .16
8.1 General .16
8.2 Inferred evidence .16
8.2.1 General .16
8.2.2 Statistics .17
8.2.3 Key indicators .17
8.2.4 Satisfaction surveys .17
8.2.5 Echo in the media.18
8.3 Observed evidence .18
8.3.1 General .18
8.3.2 Observation .18
8.3.3 Tests .18
8.3.4 Citation analysis .19
8.4 Solicited evidence .19
8.4.1 General .19
8.4.2 Impact surveys .19
8.4.3 Interviews and focus groups . 20
8.4.4 Combined methods . .21
8.4.5 Anecdotal evidence . 22
9 Economic impact of museums .23
9.1 General . 23
9.2 Calculating the value of museum benefits to visitors . 23
9.2.1 General . 23

iii
9.2.2 Calculating visit costs .24
9.2.3 Visitor estimates of economic value .24
9.3 Economic impact on museum surroundings . 25
9.3.1 General . 25
9.3.2 Direct impact on economic life in the community or region . 25
9.3.3 Direct impact on industries . 26
9.3.4 Indirect impact on economic life in the community or region . 26
10 Presenting results .26
11 Difficulties of measuring museum impact .27
11.1 Intangability of the impact .27
11.2 Diverse influence on visitors .
...

2024-11-01
Style Definition
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Formatted: Left: 1.5 cm, Right: 1.5 cm, Top: 1.4 cm,
ISO/DISFDIS 16687:2024(en)
Bottom: 1 cm, Gutter: 0 cm, Section start: New page,
Header distance from edge: 1.27 cm, Footer distance
ISO /TC 46/SC 8/WG 11
from edge: 1.27 cm
Formatted: French (Switzerland)
Secretariat: KATS
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Date: 2025-01-29
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Impact assessment for museums
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Evaluation de l’impact des musées
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ISO/DISFDIS 16687:2024(E2025(en)
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spacing: single
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All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication
may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying,
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or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO Before: 0 pt, No page break before, Adjust space
at the address below or ISO’s member body in the country of the requester. between Latin and Asian text, Adjust space between
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ISO copyright office
Formatted: Default Paragraph Font
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: + 41 22 749 01 11
Formatted: French (Switzerland)
EmailE-mail: [e-mail]
Formatted: French (Switzerland)
Website: www.iso.orgwww.iso.org
Formatted: French (Switzerland)
Published in Switzerland
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ii © ISO 2024 2025 – All rights reserved
ii
ISO/DISFDIS 16687:20242025(en)
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Contents
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Foreword . vi
Adjust space between Asian text and numbers
Introduction .vii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Core functions of museums . 9
5 Types of museums . 11
6 Target groups of museums . 12
7 Museum impact . 14
8 Methods for assessing museum impact . 18
9 Economic impact of museums . 26
10 Presenting results . 29
11 Difficulties of measuring museum impact . 30
Annex A (informative) Examples of impact surveys . 32
Bibliography . 40

Foreword . vi
Introduction .vii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Core functions of museums . 10
4.1 General . 10
4.2 Collecting . 10
4.3 Cataloguing . 10
4.4 Preserving . 10
4.5 Exhibiting (Presenting) . 10
4.6 Educational activities. 11
4.7 Research . 11
4.8 Management . 11
5 Types of museums . 11
6 Target groups of museums . 13
6.1 Museum audience . 13
6.2 Defined population . 13
6.3 User groups of museums . 13
7 Museum impact . 14
Formatted: Font: 10 pt
7.1 General . 14
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7.2 Aspects of museum impact . 15
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7.3 Types of museum impact . 15
7.3.1 General . 15
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7.3.2 Impact on individuals . 15
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iii
ISO/DISFDIS 16687:2024(E2025(en)
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7.3.3 Cultural impact . 17
spacing: single
7.3.4 Social impact . 18
Formatted: Font: Bold
7.3.5 Environmental impact . 18
8 Methods for assessing museum impact . 19
8.1 General . 19
8.2 Inferred evidence . 19
8.2.1 General . 19
8.2.2 Statistics . 19
8.2.3 Key indicators . 20
8.2.4 Satisfaction surveys . 20
8.2.5 Echo in the media . 21
8.3 Observed evidence . 21
8.3.1 General . 21
8.3.2 Observation . 21
8.3.3 Tests. 21
8.3.4 Citation analysis . 22
8.4 Solicited evidence . 22
8.4.1 General . 22
8.4.2 Impact surveys . 22
8.4.3 Interviews and focus groups . 24
8.4.4 Combined methods . 25
8.4.5 Anecdotal evidence . 25
9 Economic impact of museums . 26
9.1 General . 26
9.2 Calculating the value of museum benefits to visitors . 27
9.2.1 General . 27
9.2.2 Calculating visit costs . 27
9.2.3 Visitor estimates of economic value . 27
9.3 Economic impact on museum surroundings . 29
9.3.1 General . 29
9.3.2 Direct impact on economic life in the community or region . 29
9.3.3 Direct impact on industries . 29
9.3.4 Indirect impact on economic life in the community or region . 29
10 Presenting results . 30
11 Difficulties of measuring museum impact . 31
11.1 Intangability of the impact . 31
11.2 Diverse influence on visitors . 31
11.3 Long-term impact difficult to ascertain . 31
11.4 Subjectivity of q
...