SIST EN ISO 22301:2020

Security and resilience - Business continuity management systems - Requirements (ISO 22301:2019)

Varnost in vzdržljivost - Sistem vodenja neprekinjenosti poslovanja - Zahteve (ISO 22301:2019)

General Information

• Status: Published
• Technical Committee: COVID 19 - COVID 19 - ISO
• Directive: standardi COVID-19 - UPDATE ON THE AVAILABILITY OF CEN, CENELEC, ISO, IEC STANDARDS AND THEIR NATIONAL ADOPTIONS IN RESPONSE TO THE COVID-19 OUTBREAK

Standards Content (Sample)

Posebna objava SIST z dovoljenjem CEN, CENELEC, ISO in IEC: Za potrebe zagotavljanja brezplačnega dostopa do vsebin standardov v času epidemije COVID-19.
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SLOVENSKI STANDARD
SIST EN ISO 22301:2020
01-januar-2020
Nadomešča:
SIST EN ISO 22301:2014
Varnost in vzdržljivost - Sistem vodenja neprekinjenosti poslovanja - Zahteve (ISO
22301:2019)
Security and resilience - Business continuity management systems - Requirements (ISO
22301:2019)
Sicherheit und Schutz des Gemeinwesens - Business Continuity Management System -
Anforderungen (ISO 22301:2019)
écurité et résilience - Systèmes de management de la continuité d'activité - Exigences
(ISO 22301:2019)
Ta slovenski standard je istoveten z: EN ISO 22301:2019
ICS:
03.100.01 Organizacija in vodenje Company organization and
podjetja na splošno management in general
03.100.70 Sistemi vodenja Management systems
SIST EN ISO 22301:2020 en,fr,de
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN ISO 22301:2020
Posebna objava SIST z dovoljenjem CEN, CENELEC, ISO in IEC: Za potrebe zagotavljanja brezplačnega dostopa do vsebin standardov v času epidemije COVID-19.
Samo za branje. Kopiranje in posredovanje prepovedano. © SIST 2020-04-10

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SIST EN ISO 22301:2020
Posebna objava SIST z dovoljenjem CEN, CENELEC, ISO in IEC: Za potrebe zagotavljanja brezplačnega dostopa do vsebin standardov v času epidemije COVID-19.

Samo za branje. Kopiranje in posredovanje prepovedano. © SIST 2020-04-10

EN ISO 22301
EUROPEAN STANDARD

NORME EUROPÉENNE

November 2019
EUROPÄISCHE NORM
ICS 03.100.01; 03.100.70 Supersedes EN ISO 22301:2014
English Version

Security and resilience - Business continuity management
systems - Requirements (ISO 22301:2019)
Sécurité et résilience - Systèmes de management de la Sicherheit und Resilienz - Business Continuity
continuité d'activité - Exigences (ISO 22301:2019) Management System - Anforderungen (ISO
22301:2019)
This European Standard was approved by CEN on 14 October 2019.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.





EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2019 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 22301:2019 E
worldwide for CEN national Members.

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SIST EN ISO 22301:2020
Posebna objava SIST z dovoljenjem CEN, CENELEC, ISO in IEC: Za potrebe zagotavljanja brezplačnega dostopa do vsebin standardov v času epidemije COVID-19.
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EN ISO 22301:2019 (E)
Contents Page
European foreword . 3

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SIST EN ISO 22301:2020
Posebna objava SIST z dovoljenjem CEN, CENELEC, ISO in IEC: Za potrebe zagotavljanja brezplačnega dostopa do vsebin standardov v času epidemije COVID-19.
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EN ISO 22301:2019 (E)
European foreword
This document (EN ISO 22301:2019) has been prepared by Technical Committee ISO/TC 292 "Security
and resilience" in collaboration with Technical Committee CEN/TC 391 “Societal and Citizen Security”
the secretariat of which is held by AFNOR.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by May 2020, and conflicting national standards shall be
withdrawn at the latest by May 2020.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN ISO 22301:2014.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
United Kingdom.
Endorsement notice
The text of ISO 22301:2019 has been approved by CEN as EN ISO 22301:2019 without any modification.


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SIST EN ISO 22301:2020
Posebna objava SIST z dovoljenjem CEN, CENELEC, ISO in IEC: Za potrebe zagotavljanja brezplačnega dostopa do vsebin standardov v času epidemije COVID-19.
Samo za branje. Kopiranje in posredovanje prepovedano. © SIST 2020-04-10

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SIST EN ISO 22301:2020
Posebna objava SIST z dovoljenjem CEN, CENELEC, ISO in IEC: Za potrebe zagotavljanja brezplačnega dostopa do vsebin standardov v času epidemije COVID-19.
Samo za branje. Kopiranje in posredovanje prepovedano. © SIST 2020-04-10
INTERNATIONAL ISO
STANDARD 22301
Second edition
2019-10
Security and resilience — Business
continuity management systems —
Requirements
Sécurité et résilience — Systèmes de management de la continuité
d'activité — Exigences
Reference number
ISO 22301:2019(E)
©
ISO 2019

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SIST EN ISO 22301:2020
Posebna objava SIST z dovoljenjem CEN, CENELEC, ISO in IEC: Za potrebe zagotavljanja brezplačnega dostopa do vsebin standardov v času epidemije COVID-19.
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ISO 22301:2019(E)

COPYRIGHT PROTECTED DOCUMENT
© ISO 2019
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland
ii © ISO 2019 – All rights reserved

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SIST EN ISO 22301:2020
Posebna objava SIST z dovoljenjem CEN, CENELEC, ISO in IEC: Za potrebe zagotavljanja brezplačnega dostopa do vsebin standardov v času epidemije COVID-19.
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ISO 22301:2019(E)

Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Context of the organization . 7
4.1 Understanding the organization and its context . 7
4.2 Understanding the needs and expectations of interested parties . 7
4.2.1 General. 7
4.2.2 Legal and regulatory requirements . 7
4.3 Determining the scope of the business continuity management system . 7
4.3.1 General. 7
4.3.2 Scope of the business continuity management system . 8
4.4 Business continuity management system . 8
5 Leadership . 8
5.1 Leadership and commitment . 8
5.2 Policy . 8
5.2.1 Establishing the business continuity policy . 8
5.2.2 Communicating the business continuity policy . 9
5.3 Roles, responsibilities and authorities . 9
6 Planning . 9
6.1 Actions to address risks and opportunities . 9
6.1.1 Determining risks and opportunities . 9
6.1.2 Addressing risks and opportunities . 9
6.2 Business continuity objectives and planning to achieve them . 9
6.2.1 Establishing business continuity objectives . 9
6.2.2 Determining business continuity objectives.10
6.3 Planning changes to the business continuity management system .10
7 Support .10
7.1 Resources .10
7.2 Competence .10
7.3 Awareness .11
7.4 Communication .11
7.5 Documented information .11
7.5.1 General.11
7.5.2 Creating and updating .11
7.5.3 Control of documented information .12
8 Operation .12
8.1 Operational planning and control .12
8.2 Business impact analysis and risk assessment .12
8.2.1 General.12
8.2.2 Business impact analysis .13
8.2.3 Risk assessment . .13
8.3 Business continuity strategies and solutions .13
8.3.1 General.13
8.3.2 Identification of strategies and solutions .13
8.3.3 Selection of strategies and solutions .14
8.3.4 Resource requirements .14
8.3.5 Implementation of solutions .14
8.4 Business continuity plans and procedures .14
8.4.1 General.14
© ISO 2019 – All rights reserved iii

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SIST EN ISO 22301:2020
Posebna objava SIST z dovoljenjem CEN, CENELEC, ISO in IEC: Za potrebe zagotavljanja brezplačnega dostopa do vsebin standardov v času epidemije COVID-19.
Samo za branje. Kopiranje in posredovanje prepovedano. © SIST 2020-04-10
ISO 22301:2019(E)

8.4.2 Response structure .15
8.4.3 Warning and communication .15
8.4.4 Business continuity plans .16
8.4.5 Recovery .17
8.5 Exercise programme .17
8.6 Evaluation of business continuity documentation and capabilities .17
9 Performance evaluation .17
9.1 Monitoring, measurement, analysis and evaluation .17
9.2 Internal audit .18
9.2.1 General.18
9.2.2 Audit programme(s) .18
9.3 Management review .18
9.3.1 General.18
9.3.2 Management review input .18
9.3.3 Management review outputs .19
10 Improvement .19
10.1 Nonconformity and corrective action .19
10.2 Continual improvement .20
Bibliography .21
iv © ISO 2019 – All rights reserved

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SIST EN ISO 22301:2020
Posebna objava SIST z dovoljenjem CEN, CENELEC, ISO in IEC: Za potrebe zagotavljanja brezplačnega dostopa do vsebin standardov v času epidemije COVID-19.
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ISO 22301:2019(E)

Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/ patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO’s adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso .org/
iso/ foreword .html.
This document was prepared by Technical Committee ISO/TC 292, Security and resilience.
This second edition cancels and replaces the first edition (ISO 22301:2012), which has been technically
revised. The main changes compared with the previous edition are as follows:
— ISO’s requirements for management system standards, which have evolved since 2012, have been
applied;
— requirements have been clarified, with no new requirements added;
— discipline-specific business continuity requirements are now almost entirely within Clause 8;
— Clause 8 has been re-structured to provide a clearer understanding of the key requirements;
— a number of discipline-specific business continuity terms have been modified to improve clarity
and to reflect current thinking.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/ members .html.
© ISO 2019 – All rights reserved v

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SIST EN ISO 22301:2020
Posebna objava SIST z dovoljenjem CEN, CENELEC, ISO in IEC: Za potrebe zagotavljanja brezplačnega dostopa do vsebin standardov v času epidemije COVID-19.
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ISO 22301:2019(E)

Introduction
0.1  General
This document specifies the structure and requirements for implementing and maintaining a business
continuity management system (BCMS) that develops business continuity appropriate to the amount
and type of impact that the organization may or may not accept following a disruption.
The outcomes of maintaining a BCMS are shaped by the organization’s legal, regulatory, organizational
and industry requirements, products and services provided, processes employed, size and structure of
the organization, and the requirements of its interested parties.
A BCMS emphasizes the importance of:
— understanding the organization’s needs and the necessity for establishing business continuity
policies and objectives;
— operating and maintaining processes, capabilities and response structures for ensuring the
organization will survive disruptions;
— monitoring and reviewing the performance and effectiveness of the BCMS;
— continual improvement based on qualitative and quantitative measures.
A BCMS, like any other management system, includes the following components:
a) a policy;
b) competent people with defined responsibilities;
c) management processes relating to:
1) policy;
2) planning;
3) implementation and operation;
4) performance assessment;
5) management review;
6) continual improvement;
d) documented information supporting operational control and enabling performance evaluation.
0.2 Benefits of a business continuity management system
The purpose of a BCMS is to prepare for, provide and maintain controls and capabilities for managing
an organization’s overall ability to continue to operate during disruptions. In achieving this, the
organization is:
a) from a business perspective:
1) supporting its strategic objectives;
2) creating a competitive advantage;
3) protecting and enhancing its reputation and credibility;
vi © ISO 2019 – All rights reserved

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SIST EN ISO 22301:2020
Posebna objava SIST z dovoljenjem CEN, CENELEC, ISO in IEC: Za potrebe zagotavljanja brezplačnega dostopa do vsebin standardov v času epidemije COVID-19.
Samo za branje. Kopiranje in posredovanje prepovedano. © SIST 2020-04-10
ISO 22301:2019(E)

4) contributing to organizational resilience;
b) from a financial perspective:
1) reducing legal and financial exposure;
2) reducing direct and indirect costs of disruptions;
c) from the perspective of interested parties:
1) protecting life, property and the environment;
2) considering the expectations of interested parties;
3) providing confidence in the organization’s ability to succeed;
d) from an internal processes perspective:
1) improving its capability to remain effective during disruptions;
2) demonstrating proactive control of risks effectively and efficiently;
3) addressing operational vulnerabilities.
0.3  Plan-Do-Check-Act (PDCA) cycle
This document applies the Plan (establish), Do (implement and operate), Check (monitor and review)
and Act (maintain and improve) (PDCA) cycle to implement, maintain and continually improve the
effectiveness of an organization’s BCMS.
This ensures a degree of consistency with other management systems standards, such as ISO 9001,
ISO 14001, ISO/IEC 20000-1, ISO/IEC 27001 and ISO 28000, thereby supporting consistent and
integrated implementation and operation with related management systems.
In accordance with the PDCA cycle, Clauses 4 to 10 cover the following components.
— Clause 4 introduces the requirements necessary to establish the context of the BCMS applicable to
the organization, as well as needs, requirements and scope.
— Clause 5 summarizes the requirements specific to top management’s role in the BCMS, and how
leadership articulates its expectations to the organization via a policy statement.
— Clause 6 describes the requirements for establishing strategic objectives and guiding principles for
the BCMS as a whole.
— Clause 7 supports BCMS operations related to establishing competence and communication on a
recurring/as-needed basis with interested parties, while documenting, controlling, maintaining
and retaining required documented information.
— Clause 8 defines business continuity needs, determines how to address them and develops
procedures to manage the organization during a disruption.
— Clause 9 summarizes the requirements necessary to measure business continuity performance,
BCMS conformity with this document, and to conduct management review.
— Clause 10 identifies and acts on BCMS nonconformity and continual improvement through
corrective action.
0.5  Contents of this document
This document conforms to ISO’s requirements for management system standards. These requirements
include a high level structure, identical core text and common terms with core definitions, designed to
benefit users implementing multiple ISO management system standards.
© ISO 2019 – All rights reserved vii

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SIST EN ISO 22301:2020
Posebna objava SIST z dovoljenjem CEN, CENELEC, ISO in IEC: Za potrebe zagotavljanja brezplačnega dostopa do vsebin standardov v času epidemije COVID-19.
Samo za branje. Kopiranje in posredovanje prepovedano. © SIST 2020-04-10
ISO 22301:2019(E)

This
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