oSIST prEN ISO 9000:2025
(Main)Quality management - Fundamentals and vocabulary (ISO/DIS 9000:2025)
Quality management - Fundamentals and vocabulary (ISO/DIS 9000:2025)
ISO 9000:2015 describes the fundamental concepts and principles of quality management which are universally applicable to the following:
organizations seeking sustained success through the implementation of a quality management system;
customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;
organizations seeking confidence in their supply chain that their product and service requirements will be met;
organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;
organizations performing conformity assessments against the requirements of ISO 9001;
providers of training, assessment or advice in quality management;
developers of related standards.
ISO 9000:2015 specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.
Qualitätsmanagement - Grundlagen und Begriffe (ISO/DIS 9000:2025)
Management de la qualité - Principes essentiels et vocabulaire (ISO/DIS 9000:2025)
L'ISO 9000:2015 décrit les concepts fondamentaux et les principes du management de la qualité qui sont applicables à toutes les entités suivantes:
organismes recherchant des performances durables par la mise en ?uvre d'un système de management de la qualité;
clients cherchant à s'assurer de l'aptitude d'un organisme à fournir régulièrement des produits et services conformes à leurs exigences;
organismes cherchant à s'assurer que leur chaîne d'approvisionnement satisfera leurs exigences relatives aux produits et services;
organismes et parties intéressées cherchant à améliorer la communication par une compréhension mutuelle du vocabulaire utilisé dans le domaine du management de la qualité;
organismes chargés de l'évaluation de la conformité aux exigences de l'ISO 9001;
prestataires assurant une formation, une évaluation ou fournissant des conseils dans le domaine du management de la qualité;
personnes élaborant des normes apparentées.
L'ISO 9000:2015 spécifie les termes et définitions s'appliquant à toutes les normes relatives au management de la qualité et aux systèmes de management de la qualité élaborées par l'ISO/TC 176.
Sistemi vodenja kakovosti - Osnove in slovar (ISO/DIS 9000:2025)
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Standards Content (Sample)
SLOVENSKI STANDARD
01-junij-2025
Sistemi vodenja kakovosti - Osnove in slovar (ISO/DIS 9000:2025)
Quality management - Fundamentals and vocabulary (ISO/DIS 9000:2025)
Qualitätsmanagement - Grundlagen und Begriffe (ISO/DIS 9000:2025)
Management de la qualité - Principes essentiels et vocabulaire (ISO/DIS 9000:2025)
Ta slovenski standard je istoveten z: prEN ISO 9000
ICS:
01.040.03 Storitve. Organizacija Services. Company
podjetja, vodenje in kakovost. organization, management
Uprava. Transport. and quality. Administration.
Sociologija. (Slovarji) Transport. Sociology.
(Vocabularies)
03.100.70 Sistemi vodenja Management systems
03.120.10 Vodenje in zagotavljanje Quality management and
kakovosti quality assurance
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.
DRAFT
International
Standard
ISO/DIS 9000
ISO/TC 176/SC 1
Quality management —
Secretariat: ANSI
Fundamentals and vocabulary
Voting begins on:
ICS: 03.120.10; 01.040.03
2025-04-10
Voting terminates on:
2025-07-03
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Reference number
ISO/DIS 9000:2025(en)
DRAFT
ISO/DIS 9000:2025(en)
International
Standard
ISO/DIS 9000
ISO/TC 176/SC 1
Quality management —
Secretariat: ANSI
Fundamentals and vocabulary
Voting begins on:
ICS: 03.120.10; 01.040.03
Voting terminates on:
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENTS AND APPROVAL. IT
IS THEREFORE SUBJECT TO CHANGE
AND MAY NOT BE REFERRED TO AS AN
INTERNATIONAL STANDARD UNTIL
PUBLISHED AS SUCH.
This document is circulated as received from the committee secretariat.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL,
© ISO 2025
TECHNOLOGICAL, COMMERCIAL AND
USER PURPOSES, DRAFT INTERNATIONAL
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
STANDARDS MAY ON OCCASION HAVE TO
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BE CONSIDERED IN THE LIGHT OF THEIR
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Published in Switzerland Reference number
ISO/DIS 9000:2025(en)
ii
ISO/DIS 9000:2025(en)
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Fundamentals of quality management . 1
2.1 General .1
2.2 Quality management principles .1
2.2.1 General .1
2.2.2 Customer focus .2
2.2.3 Leadership.2
2.2.4 Engagement of people .3
2.2.5 Process approach .4
2.2.6 Improvement.5
2.2.7 Evidence-based decision making .5
2.2.8 Relationship management .6
2.3 Fundamental quality management concepts .7
2.3.1 Quality .7
2.3.2 Quality management .7
2.3.3 Quality management system .7
2.3.4 Quality assurance .8
2.3.5 Quality control .8
2.3.6 Quality planning .8
2.3.7 Process management .9
2.3.8 Risk-based thinking .9
2.3.9 Organizational quality culture .9
2.3.10 Continual improvement.10
2.4 Additional concepts relevant to quality management .10
2.4.1 Context of an organization .10
2.4.2 Interested parties .10
2.4.3 Integrated management system .10
2.4.4 Circular economy .11
2.4.5 Emerging technologies.11
2.4.6 Innovation .11
2.4.7 Change management . 12
2.4.8 Customer experience . 12
2.4.9 Knowledge management . 12
2.4.10 Information management. 13
2.4.11 People aspects . 13
2.4.12 Business continuity . 13
2.5 Developing the QMS using fundamental concepts and principles .14
2.5.1 Attributes of a QMS .14
2.5.2 Development of a QMS . 15
2.5.3 QMS standards, other management systems and organizational excellence
models . 15
3 Terms and definitions . 16
3.1 Terms related to management system .16
3.2 Terms related to organization .19
3.3 Terms related to management .21
3.4 Terms related to process .24
3.5 Terms related to system . . 26
3.6 Terms related to requirement . .27
3.7 Terms related to nonconformity. 28
3.8 Terms related to result . 30
3.9 Terms related to data, information and document .32
3.10 Terms related to customer . 34
iii
ISO/DIS 9000:2025(en)
3.11 Terms related to characteristic . 36
3.12 Terms related to determination . 38
3.13 Terms related to audit .
...
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