General Information

Abstract

This standard specifies the safety requirements for service robots used in personal and professional/commercial applications. The service robots concerned, and the extent to which hazards, hazardous situations or hazardous events are covered, are indicated in this standard.
This safety standard considers the conditions for physical human-robot contact to formulate safety requirements for service robots. It includes additional information on the functional safety for service robots.
This standard is not intended to cover robots used in industrial applications and medical applications.

Status
Not Published
Public Enquiry End Date
18-Nov-2024
Technical Committee
ITC - Information technology
Current Stage
5020 - Formal vote (FV) (Adopted Project)
Start Date
17-Sep-2026
Due Date
05-Nov-2026

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oSIST prEN ISO 13482:2024 - BARVE

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Overview

kSIST FprEN ISO 13482:2026, Robotics - Safety requirements for service robots, published by SIST, specifies the comprehensive safety requirements for service robots intended for personal and professional or commercial use. This international standard aims to manage and mitigate hazards, hazardous situations, or hazardous events that may arise during the operation of service robots in non-industrial, non-medical environments.

The document specifically addresses the conditions of human-robot physical contact and sets forth detailed criteria to ensure safe interactions. It also includes functional safety guidance, promoting the design and operation of safer, more reliable service robots. Notably, industrial and medical robots are excluded from the scope, focusing exclusively on domestic, professional, and commercial service robots.

Key Topics

The standard covers a wide range of safety aspects related to service robots, including:

  • General safety requirements for service robots, addressing risk identification, assessment, and control
  • Hazards from energy storage and supply, such as batteries and stored energy systems
  • Measures for safe robot motion and stability, including mechanical stability and collision avoidance
  • Risk management on physical human-robot contact, emphasizing safe design and verification procedures
  • Electromagnetic interference and requirements for safe operation within various environments
  • Considerations for robot durability, emissions (noise, radiation), and environmental conditions
  • Detailed provisions for wearable robots, including handling of physical stresses, vibrations, and donning/doffing safety
  • Functional safety requirements for control systems, including start/restart interlocks, emergency stopping, speed and force control, and system stability
  • Human awareness, user interfaces, and protection against unauthorized use to ensure safe and intuitive interactions

The intent of these requirements is to create a safe operating environment for users, operators, and bystanders, addressing both intentional and accidental human contact.

Applications

The requirements defined in ISO 13482:2026 are applicable to a wide variety of service robot applications, such as:

  • Personal service robots: domestic robots, assistive robots, and social companion robots for household use
  • Professional and commercial service robots: robots operating in commercial spaces, offices, or public services, including cleaning robots, delivery robots, and security robots
  • Wearable robots: exoskeletons and assistive devices worn by users to support mobility or physical function in non-medical contexts

Implementing this standard enhances user trust, facilitates regulatory compliance, and supports manufacturers and designers in reducing risks associated with novel robotic technologies. This is essential not only for product safety and market acceptance but also for legal and insurance considerations in real-world deployment.

Related Standards

Organizations developing or deploying service robots may also refer to these related standards for further guidance:

  • ISO 10218: Safety requirements for industrial robots (excluded from ISO 13482 scope but complementary for broader robotic safety contexts)
  • ISO 13849: Safety of machinery - Safety-related parts of control systems
  • IEC 61508: Functional safety of electrical/electronic/programmable electronic safety-related systems
  • ISO/TR 20218: Safety functions and protective measures for robots

By adhering to kSIST FprEN ISO 13482:2026, stakeholders in the service robotics sector will ensure higher safety levels, minimize liability, and foster public and market confidence in innovative robotic solutions for service applications.

Relations

Effective Date
24-Nov-2021

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oSIST prEN ISO 13482:2024 - BARVE

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Frequently Asked Questions

kSIST FprEN ISO 13482:2026 is a draft published by the Slovenian Institute for Standardization (SIST). Its full title is "Robotics - Safety requirements for service robots (ISO/FDIS 13482:2026)". This standard covers: This standard specifies the safety requirements for service robots used in personal and professional/commercial applications. The service robots concerned, and the extent to which hazards, hazardous situations or hazardous events are covered, are indicated in this standard. This safety standard considers the conditions for physical human-robot contact to formulate safety requirements for service robots. It includes additional information on the functional safety for service robots. This standard is not intended to cover robots used in industrial applications and medical applications.

This standard specifies the safety requirements for service robots used in personal and professional/commercial applications. The service robots concerned, and the extent to which hazards, hazardous situations or hazardous events are covered, are indicated in this standard. This safety standard considers the conditions for physical human-robot contact to formulate safety requirements for service robots. It includes additional information on the functional safety for service robots. This standard is not intended to cover robots used in industrial applications and medical applications.

kSIST FprEN ISO 13482:2026 is classified under the following ICS (International Classification for Standards) categories: 25.040.30 - Industrial robots. Manipulators. The ICS classification helps identify the subject area and facilitates finding related standards.

kSIST FprEN ISO 13482:2026 has the following relationships with other standards: It is inter standard links to SIST EN ISO 13482:2014. Understanding these relationships helps ensure you are using the most current and applicable version of the standard.

kSIST FprEN ISO 13482:2026 is associated with the following European legislation: EU Directives/Regulations: 2006/42/EC, 2023/1230, 2023/1230, 2023/1230; Standardization Mandates: M/396, M/605. When a standard is cited in the Official Journal of the European Union, products manufactured in conformity with it benefit from a presumption of conformity with the essential requirements of the corresponding EU directive or regulation.

kSIST FprEN ISO 13482:2026 is available in PDF format for immediate download after purchase. The document can be added to your cart and obtained through the secure checkout process. Digital delivery ensures instant access to the complete standard document.

Standards Content (Sample)


SLOVENSKI STANDARD
oSIST prEN ISO 13482:2024
01-november-2024
Nadomešča:
SIST EN ISO 13482:2014
Robotika - Varnostne zahteve za storitvene robote (ISO/DIS 13482:2024)
Robotics - Safety requirements for service robots (ISO/DIS 13482:2024)
Robotik - Sicherheitsanforderungen für Serviceroboter (ISO/DIS 13482:2024)
Robotique - Exigences de sécurité pour les robots de service (ISO/DIS 13482:2024)
Ta slovenski standard je istoveten z: prEN ISO 13482
ICS:
25.040.30 Industrijski roboti. Industrial robots.
Manipulatorji Manipulators
oSIST prEN ISO 13482:2024 en,fr,de
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

oSIST prEN ISO 13482:2024
oSIST prEN ISO 13482:2024
DRAFT
International
Standard
ISO/DIS 13482
ISO/TC 299
Robotics — Safety requirements for
Secretariat: SIS
service robots
Voting begins on:
Robotique — Exigences de sécurité pour les robots de service
2024-08-27
Voting terminates on:
ICS: 25.040.30
2024-11-19
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENTS AND APPROVAL. IT
IS THEREFORE SUBJECT TO CHANGE
AND MAY NOT BE REFERRED TO AS AN
INTERNATIONAL STANDARD UNTIL
PUBLISHED AS SUCH.
This document is circulated as received from the committee secretariat.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL,
TECHNOLOGICAL, COMMERCIAL AND
USER PURPOSES, DRAFT INTERNATIONAL
STANDARDS MAY ON OCCASION HAVE TO
ISO/CEN PARALLEL PROCESSING
BE CONSIDERED IN THE LIGHT OF THEIR
POTENTIAL TO BECOME STANDARDS TO
WHICH REFERENCE MAY BE MADE IN
NATIONAL REGULATIONS.
RECIPIENTS OF THIS DRAFT ARE INVITED
TO SUBMIT, WITH THEIR COMMENTS,
NOTIFICATION OF ANY RELEVANT PATENT
RIGHTS OF WHICH THEY ARE AWARE AND TO
PROVIDE SUPPORTING DOCUMENTATION.
Reference number
ISO/DIS 13482:2024(en)
oSIST prEN ISO 13482:2024
DRAFT
ISO/DIS 13482:2024(en)
International
Standard
ISO/DIS 13482
ISO/TC 299
Robotics — Safety requirements for
Secretariat: SIS
service robots
Voting begins on:
Robotique — Exigences de sécurité pour les robots de service
ICS: 25.040.30 Voting terminates on:
THIS DOCUMENT IS A DRAFT CIRCULATED
FOR COMMENTS AND APPROVAL. IT
IS THEREFORE SUBJECT TO CHANGE
AND MAY NOT BE REFERRED TO AS AN
INTERNATIONAL STANDARD UNTIL
PUBLISHED AS SUCH.
This document is circulated as received from the committee secretariat.
IN ADDITION TO THEIR EVALUATION AS
BEING ACCEPTABLE FOR INDUSTRIAL,
© ISO 2024
TECHNOLOGICAL, COMMERCIAL AND
USER PURPOSES, DRAFT INTERNATIONAL
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
STANDARDS MAY ON OCCASION HAVE TO
ISO/CEN PARALLEL PROCESSING
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
BE CONSIDERED IN THE LIGHT OF THEIR
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
POTENTIAL TO BECOME STANDARDS TO
WHICH REFERENCE MAY BE MADE IN
or ISO’s member body in the country of the requester.
NATIONAL REGULATIONS.
ISO copyright office
RECIPIENTS OF THIS DRAFT ARE INVITED
CP 401 • Ch. de Blandonnet 8
TO SUBMIT, WITH THEIR COMMENTS,
CH-1214 Vernier, Geneva
NOTIFICATION OF ANY RELEVANT PATENT
Phone: +41 22 749 01 11
RIGHTS OF WHICH THEY ARE AWARE AND TO
PROVIDE SUPPORTING DOCUMENTATION.
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland Reference number
ISO/DIS 13482:2024(en)
ii
oSIST prEN ISO 13482:2024
ISO/DIS 13482:2024(en)
Contents Page
Foreword .vii
Introduction .viii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 3
4 General safety requirements . 9
4.1 General .9
4.2 Hazards due to energy storage and supply .10
4.2.1 Contact with hazardous energy parts .10
4.2.2 Hazards related to battery .11
4.2.3 Uncontrolled release of stored energy. 13
4.2.4 Power failure or shutdown .14
4.3 Robot start-up and restart of regular operation . 15
4.3.1 General . 15
4.3.2 Inherently safe design . 15
4.3.3 Safeguarding and complementary protective measures . 15
4.3.4 Information for use . 15
4.3.5 Verification and validation . 15
4.4 Electrostatic potential . 15
4.4.1 General . 15
4.4.2 Inherently safe design .16
4.4.3 Safeguarding and complementary protective measures .16
4.4.4 Information for use .16
4.4.5 Verification and validation .16
4.5 Hazards due to robot shape .16
4.5.1 General .16
4.5.2 Inherently safe design .16
4.5.3 Safeguarding and complementary protective measures .17
4.5.4 Information for use .17
4.5.5 Verification and validation .17
4.6 Hazards due to power train components .17
4.6.1 General .17
4.6.2 Inherently safe design .17
4.6.3 Safeguarding and complementary protective measures .18
4.6.4 Information for use .18
4.6.5 Verification and validation .18
4.7 Emissions.18
4.7.1 Noise .18
4.7.2 Substances and fluids.19
4.7.3 Extreme temperatures . . 20
4.7.4 Radiation .21
4.8 Electromagnetic interference . 22
4.8.1 General . 22
4.8.2 Inherently safe design . 22
4.8.3 Safeguarding and complementary protective measures . 22
4.8.4 Information for use . 23
4.8.5 Verification and validation . 23
4.9 Stress, posture and usage . 23
4.9.1 General . 23
4.9.2 Physical stress and posture . 23
4.9.3 Mental stress . .24
4.10 Robot motion . 25
4.10.1 General . 25
4.10.2 Mechanical stability . 25

iii
oSIST prEN ISO 13482:2024
ISO/DIS 13482:2024(en)
4.10.3 Instability during travel . 26
4.10.4 Instability while carrying loads . 28
4.10.5 Instability in case of collision . 29
4.10.6 Collisions . 30
4.10.7 Physical contact during human-robot interaction .32
4.11 Durability . 33
4.11.1 General . 33
4.11.2 Inherently safe design . 33
4.11.3 Safeguarding and complementary protective measures . 33
4.11.4 Information for use . 33
4.11.5 Verification and validation . 34
4.12 Autonomous decisions and actions . 34
4.12.1 General . 34
4.12.2 Inherently safe design . 34
4.12.3 Safeguarding and complementary protective measures . 34
4.12.4 Information for use . 35
4.12.5 Verification and validation . 35
4.13 Awareness of robots by humans . 35
4.13.1 General . 35
4.13.2 Inherently safe design . 35
4.13.3 Safeguarding and complementary protective measures . 35
4.13.4 Information for use . 36
4.13.5 Verification and validation . 36
4.14 Environmental conditions . . 36
4.14.1 General . 36
4.14.2 Inherently safe design . 36
4.14.3 Safeguarding and complementary protective measures .37
4.14.4 Information for use .37
4.14.5 Verification and validation .37
4.15 Localization and navigation . 38
4.15.1 General . 38
4.15.2 Inherently safe design . 38
4.15.3 Safeguarding and complementary protective measures . 38
4.15.4 Information for use . 38
4.15.5 Verification and validation . 38
5 Wearable robots .39
5.1 General . 39
5.2 Hazards due to loss of power supply or shutdown . 39
5.2.1 General . 39
5.2.2 Inherent safe design . 39
5.3 Robot start-up and restart of regular operation . 40
5.3.1 General . 40
5.3.2 Inherently safe design . 40
5.3.3 Safeguarding and complementary protective measures . 40
5.3.4 Information for use . 40
5.4 Hazards due to physical stress . . 40
5.4.1 General . 40
5.4.2 Inherently safe design . 40
5.4.3 Safeguarding and complementary protective measures . 40
5.4.4 Information for use .41
5.5 Hazardous vibrations .41
5.5.1 General .41
5.5.2 Inherently safe design .41
5.5.3 Safeguarding and complementary protective measures .41
5.5.4 Information for use .42
5.5.5 Verification and validation .42
5.6 Mechanical instability . .42
5.6.1 General .42

iv
oSIST prEN ISO 13482:2024
ISO/DIS 13482:2024(en)
5.6.2 Inherently safe design .42
5.6.3 Safeguarding and complementary protective measures .42
5.6.4 Information for use .42
5.7 Instability in case of collision or intended contact .43
5.7.1 General .43
5.7.2 Inherently safe design .43
5.7.3 Safeguarding and complementary protective measures .43
5.7.4 Information for use .43
5.8 Hazards during donning or doffing .43
5.8.1 General .43
5.8.2 Inherently safe design .43
5.8.3 Safeguarding and complementary protective measures .43
5.8.4 Information for use . 44
5.9 Hazards due to insufficient durability caused by cleaning and disinfection . 44
5.9.1 General . 44
5.9.2 Inherently safe design . 44
5.9.3 Information for use . 44
5.10 Hazards caused by assistive forces . 44
5.10.1 General . 44
5.10.2 Inherently safe design .45
5.10.3 Safeguarding and complementary protective measures .45
5.10.4 Information for use . 46
5.10.5 Verification and validation . 46
5.11 Joint injuries due to assistance that exceeds the range of motion .47
5.11.1 General .47
5.11.2 Inherently safe design .47
5.11.3 Safeguarding and complementary protective measures .47
5.11.4 Information for use . 48
5.11.5 Verification and validation . 48
5.12 Hazards due to unharmonized and uncoordinated motion . 49
5.12.1 General . 49
5.12.2 Inherently safe design . 49
5.12.3 Safeguarding and complementary protective measures . 49
5.12.4 Information for use . 49
5.12.5 Verification and validation . 49
6 Safety-related control system requirements .49
6.1 Required control system performance . 49
6.1.1 General . 49
6.1.2 Required control system performance . 49
6.1.3 Determining severity . 50
6.1.4 Determining probability of occurrence . 50
6.1.5 Determining possiblity of avoidance . 50
6.2 Robot stopping . 50
6.2.1 General . 50
6.2.2 Robot stopping functions.51
6.2.3 Braking .52
6.3 Start and restart interlocking . 53
6.3.1 Start interlock . 53
6.3.2 Restart interlock . 53
6.4 Limits to operational spaces . 53
6.5 Speed control . 54
6.6 Environmental sensing . 55
6.6.1 General . 55
6.6.2 Object sensing . 55
6.6.3 Travel surface sensing . 56
6.7 Stability control .57
6.8 Force control.57
6.9 Singularity protection .57

v
oSIST prEN ISO 13482:2024
ISO/DIS 13482:2024(en)
6.10 Moving robot in emergency situations .57
6.11 Interworking with a lift (an elevator) . 58
6.12 Design of user interface . 58
6.12.1 General . 58
6.12.2 Status indication .59
6.12.3 Connection and disconnection . 60
6.12.4 Single command device for multiple robots . 60
6.12.5 Multiple command devices . 60
6.12.6 Cableless or detachable command device .61
6.12.7 Protection against unauthorized use .61
6.13 Manual control devices .61
6.13.1 General .61
6.13.2 Labelling .61
6.13.3 Protection from unintended operation .61
6.14 Operational modes .62
6.14.1 General .62
6.14.2 Autonomous mode . 63
6.14.3 Manual mode . . 63
6.14.4 Semi-autonomous mode. 63
6.14.5 Maintenance mode . . . 64
6.15 Cyber security and data privacy . 64
6.15.1 General . 64
6.15.2 Measures for data privacy and data security . 65
6.15.3 Measures for cyber security managing access privilege and stability of operation . 65
7 Verification and Validation .65
8 Information for use .66
8.1 General . 66
8.2 Markings or indications.67
8.3 User manual . 69
8.4 Service manual .70
Annex A (informative) List of significant hazards for service robots .71
Annex B (informative) Examples of operational spaces for service robots.78
Annex C (normative) Safety function performance requirements .81
Annex D (informative) Example of determination of the PLr or required SIL from risk
estimation parameters of Annex C, C.2 .98
Annex E (informative) Example of the implementation of a safeguarded space .101
Annex F (informative) Examples of service robots .104
Annex G (informative) Information for lifting load .112
Annex H (informative) Example of safety evaluation methods for lift boarding robots .114
Annex I (informative) Example of safety evaluation method for braking distance.116
Annex ZA (informative) Relationship between this European Standard and the essential
requirements of Directive 2006/42/EC aimed to be covered .117
Annex ZB (informative) Relationship between this European Standard and the essential
requirements of Regulation (EU) 2023/1230 aimed to be covered .119
Bibliography .122

vi
oSIST prEN ISO 13482:2024
ISO/DIS 13482:2024(en)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out through
ISO technical committees. Each member body interested in a subject for which a technical committee
has been established has the right to be represented on that committee. International organizations,
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with the Internat
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