SIST EN 13724:2013

Postal services - Apertures of private letter boxes and letter plates - Requirements and test methods

This European Standard specifies the requirements and the test methods of the apertures for the delivery of letter post items when fitted in accordance with the manufacturer's instructions.
It takes into account security, impregnability, safety and performance for the recipient, and ergonomics and efficiency for delivery personnel. It allows the daily delivery in good condition of a great majority of letter post items.

Postalische Dienstleistungen - Einwurföffnungen von Hausbriefkästen - Anforderungen und Prüfungen

Diese Europäische Norm legt die Anforderungen und Prüfverfahren für die Öffnungen zur Auslieferung von Briefpost fest, die in Übereinstimmung mit den Einbauanweisungen des Herstellers montiert sind.
Es berücksichtigt Schutz und Aufbruchsicherheit sowie Sicherheit und Bedienerfreundlichkeit für den Benutzer sowie für die Zusteller Ergonomie und Effizienz. Es ermöglicht die tägliche Auslieferung der überwiegenden Menge der Briefpost in gutem Zustand.

Services postaux - Fenêtres d'introduction de boîtes aux lettres et d'entrées de courrier particulières - Prescriptions et méthodes d'essai

La présente norme européenne spécifie les prescriptions et les méthodes d’essai correspondantes applicables aux fenêtres d’introduction pour la distribution d’articles postaux, lorsqu’elles sont installées conformément aux instructions du fabricant.
Il prend en compte la sécurité des biens, l’inaccessibilité, la sécurité des personnes et les performances pour le destinataire et l’ergonomie et les conditions de travail du personnel de distribution. Il permet la distribution journalière de la majorité des articles postaux, dans de bonnes conditions.

Poštne storitve - Odprtine na hišnih predalčnikih in vratne reže za pisma - Zahteve in preskusne metode

Ta evropski standard določa zahteve in metode testiranja odprtin za dostavo predmetov prek pisemske pošte v skladu z navodili proizvajalca. Upošteva varnost, nepremagljivost, varnost in delovanje za prejemnika ter ergonomijo in učinkovitost za dostavno osebje. Omogoča dnevno dostavo v dobrem stanju za večino predmetov pisemske pošte.

General Information

• Status: Published
• Public Enquiry End Date: 24-Sep-2011
• Publication Date: 13-May-2013
• ICS: 03.240 - Postal services
• Technical Committee: I13 - Imaginarni 13
• Current Stage: 6060 - National Implementation/Publication (Adopted Project)
• Start Date: 13-May-2013
• Due Date: 18-Jul-2013
• Completion Date: 14-May-2013
• Directive: 2002/39/EC - Directive 2002/39/EC of the European Parliament and of the Council of 10 June 2002 amending Directive 97/67/EC with regard to the further opening to competition of Community postal services
• Directive: 97/67/EC - Directive 97/67/EC of the European Parliament and of the Council of 15 December 1997 on common rules for the development of the internal market of Community postal services and the improvement of quality of service
• Mandate: M/428 - Standardisation Mandate addressed to CEN in the field of Postal services and equipment
• Ref Project: EN 13724:2013 - Postal services - Apertures of private letter boxes and letter plates - Requirements and test methods

Relations

• Replaces: SIST EN 13724:2004 - Postal services - Apertures of private letter boxes and letter plates - Requirements and test methods
• Effective Date: 01-Jul-2013
• Corrected By: SIST EN 13724:2013/AC:2016 - Postal services - Apertures of private letter boxes and letter plates - Requirements and test methods
• Effective Date: 01-Mar-2016
• Revised: SIST EN 13724:2004 - Postal services - Apertures of private letter boxes and letter plates - Requirements and test methods
• Effective Date: 22-Dec-2008

Overview

EN 13724:2013 - Postal services - Apertures of private letter boxes and letter plates - Requirements and test methods (CEN) defines the technical and test requirements for apertures used to deliver letter-post items. The standard covers design, installation and testing to ensure security, weather resistance, ergonomics and reliable daily delivery of the majority of letter-post items when installed per the manufacturer’s instructions.

Key topics and technical requirements

• Scope & intent: Specifies requirements and test methods for apertures (flaps/frames) fitted to private letter boxes and letter plates to protect mail integrity, recipient safety and delivery efficiency.
• Aperture classification: Four types - Type 1 (outdoor private letter boxes), Type 2 (indoor private letter boxes), Type 3 (slide-through boxes) and Type 4 (letter plates fixed to doors or side‑panels).
• Aperture sizes: Three size categories are identified (see Annex A for dimensions). Size 3 applies only to types where indicated.
• Gauge mail: Defines four test envelopes to validate clear delivery and emptying without damage. Examples include Gauge 1 flexible: 229 × 324 × 24 mm (filled with 210 × 297 mm, 80 g/m2 papers) and other solid gauges (Gauge 2, 3, 4).
• Corrosion resistance: Uses EN 1670:2007 grades (Corrosion grades 0, 3 and 4) to classify materials and surface treatments.
• Security grades: Three security grades (0, 1, 2) and specific theft-prevention measures for different aperture types; includes lock and device requirements (e.g., enhanced devices for Type 4).
• Ergonomics & safety: Installation height recommendations for apertures and locks, flap opening/closing force, safe removal of items and provisions for easy removal and confidentiality. Annexes B & C provide informative installation-height guidance.
• Tests (Clause 6): Detailed test methods cover components, dimensions, ergonomics/safety, confidentiality, corrosion/water penetration and security/theft prevention.

Applications and users

• Manufacturers of private letter boxes and letter plates - product design, quality control and CE/national compliance.
• Postal operators - procurement specifications and acceptance testing to ensure reliable delivery.
• Test laboratories - perform standardized tests per Clause 6 and Annexes.
• Architects, building contractors and installers - ensure correct product selection and installation to meet accessibility and safety requirements.
• Facility managers & procurers - reference when specifying mail facilities for residential or commercial buildings.

Related standards

• EN 1670:2007 - Building hardware - Corrosion resistance - Requirements and test methods (normative reference cited by EN 13724:2013).

Keywords: EN 13724:2013, postal services, letter box apertures, letter plates, requirements, test methods, security, corrosion resistance, gauge mail, ergonomics.

Standards Content (Sample)

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Postalische Dienstleistungen - Einwurföffnungen von Hausbriefkästen - Anforderungen und PrüfungenServices postaux - Fenêtres d'introduction de boîtes aux lettres et d'entrées de courrier particulières - Prescriptions et méthodes d'essaiPostal services - Apertures of private letter boxes and letter plates - Requirements and test methods03.240Poštne storitvePostal servicesICS:Ta slovenski standard je istoveten z:EN 13724:2013SIST EN 13724:2013en,fr01-julij-2013SIST EN 13724:2013SLOVENSKI
STANDARDSIST EN 13724:20041DGRPHãþD

EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM
EN 13724
April 2013 ICS 03.240 Supersedes EN 13724:2002English Version
Postal services - Apertures of private letter boxes and letter plates - Requirements and test methods
Services postaux - Fenêtres d'introduction de boîtes aux lettres et d'entrées de courrier particulières - Prescriptions et méthodes d'essai
Postalische Dienstleistungen - Einwurföffnungen von Hausbriefkästen - Anforderungen und Prüfungen This European Standard was approved by CEN on 9 February 2013.
CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre:
Avenue Marnix 17,
B-1000 Brussels © 2013 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 13724:2013: ESIST EN 13724:2013

Dimensions . 26 Annex B (informative)
Installation height of aperture . 27 Annex C (informative)
Installation height of lock . 28 Annex D (informative)
A-deviations . 30 Bibliography . 33
protecting against unauthorised opening of doors and windows 3.4 casing enclosure receiving the letter post items delivered excluding the box door, flap and frame 3.5 delivery floor level floor level on the delivery side of the aperture, adjacent to the background or door where it is mounted and of sufficient area for the delivery person to stand on 3.6 door installation installation of a letter plate or private letter box in a door 3.7 flap pivoted component, generally flat, whose purpose is to cover and/or seal the aperture Note 1 to entry: Flaps can open inwards or outwards. 3.8 frame parts directly surrounding the aperture SIST EN 13724:2013

3.14 private letter box receptacle into which mail is delivered at the domicile of the addressee 3.15 receiving floor level floor level on the receiving side of the aperture of sufficient area, adjacent to the background or door where the recipient is standing 3.16 slide-through box aperture at the delivery side, item removal at the opposite side 3.17 theft prevention protection against the theft of letter post items 3.18 grade category or rank given to different requirements for quality or design validation 4 Classification 4.1 Aperture types Apertures are classified in this standard in four categories using the following criteria (see 5.7.2 and Figure 2): a) type 1: apertures of private letter boxes for outdoor use; b) type 2: apertures of private letter boxes for indoor use; SIST EN 13724:2013

The envelope shall be filled with 210 mm x 297 mm papers with a mass per area of 80 g/m2; b) Gauge 2 (solid): 138 mm × 225 mm × 20 mm; c) Gauge 3 (solid): 273 mm x 238 mm x 20 mm; d) Gauge 4 (solid): 229 mm × 324 mm × 34,5 mm. Gauge 3 and 4 shall be used for aperture size 3 only.
Gauge 2, 3 and 4 shall be made of an inflexible material, with a tolerance of ± 0,2 mm. 5.4 Ergonomics and safety 5.4.1 Installation height of the aperture and lock 5.4.1.1 Compliance The information stated under 5.4.1 shall form part of the installation instruction. Failure to comply with the installation requirements shall result in non-conformity with this standard. 5.4.1.2 Aperture The installation height of the aperture shall be according to national legislation and regulation, where available. NOTE See Annex B for countries without national legislation and regulation.
5.4.1.3 Lock The installation height of the locks axis of all individual types 1, 2 and 3 shall be within 900 mm and 1 300 mm. SIST EN 13724:2013

5.4.3 Opening force of the flap The force required to fully open the flap shall not exceed 8 N (as shown in Figure 8, point 1). 5.4.4 Closing of the flap The flap shall be self-closing after a letter post item has been inserted. 5.4.5 Fire protection regulations The component materials and the location for types 1, 2, 3 or 4 and/or installation within any building shall be in accordance with the requirements for fire protection in staircases and access routes provided for rescue operations as laid down in the relevant planning laws and building regulations. NOTE It is advisable to refer to national legal and administrative regulations. 5.4.6 Easy removal
Means shall be available (e.g. as an optional extra) to ensure that an easy removal of postal items laying flat on a horizontal surface inside type 1, 2 or 3, is possible.
5.5 Confidentiality Types 1, 2 and 3 should be provided without a sight window. If a sight window is requested, it shall be translucent. 5.6 Corrosion and water penetration 5.6.1 Corrosion Corrosion resistance shall be in accordance with EN 1670. Aperture components of types 1, 3 and 4 shall meet grade 3 or 4. For type 2 the corrosion resistance may be grade 0. 5.6.2 Water penetration (types 1, 3 and 4) Delivered letter post items shall not be affected by water penetration in accordance with 6.6.2. The requirement can only be fulfilled if all openings are closed.
NOTE To prevent rainwater or snow entering through apertures, all delivery personnel are recommended to insert all items completely through the aperture at the time of delivery and not to leave part of them outside, ensuring that the flap is closed. SIST EN 13724:2013

Where the aperture conforms to Table A.1 and if the distance, as shown in the theft prevention requirements and shown in Figure 2a), is less than 260 mm, the width of the security attachment shall be at least 15 mm. The distance between the rear edge of the security attachment and a 40 mm pile of letter post items with a size of 229 mm x 324 mm shall be at least 5 mm. The design of the security attachment shall be such that, when referred to the main axis of the letter post item, it has a positive angle of incidence and prevents access to the letter post item without auxiliary means and without the use of force (see Figure 1). SIST EN 13724:2013

Key a) example for types 1, 2 and 3 1
aperture 5 short side of aperture b) example for types 1, 2 and 3 2
axis of security attachment
pile of letter post items c) example for types 1, 2 and 3 3
positive angle of postal items a stac
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