Postal services - Apertures of private letter boxes and letter plates - Requirements and test methods

This European Standard specifies the requirements and the test methods of the apertures for the delivery of letter post items when fitted in accordance with the manufacturer's instructions. It takes into account security, impregnability, safety and performance for the recipient, and ergonomics and efficiency for delivery personnel. It allows the daily delivery in good condition of a great majority of letter post items.

Postalische Dienstleistungen - Einwurföffnungen von Hausbriefkästen - Anforderungen und Prüfungen

Dieses Dokument legt die Anforderungen und Prüfverfahren für die Öffnungen zur Auslieferung von Briefpost
fest, die in Übereinstimmung mit den Einbauanweisungen des Herstellers montiert sind.
Es berücksichtigt Schutz und Aufbruchsicherheit sowie Sicherheit und Bedienerfreundlichkeit für den Benutzer
sowie für die Zusteller Ergonomie und Effizienz. Es ermöglicht die tägliche Auslieferung der überwiegenden
Menge der Briefpost in gutem Zustand.

Services postaux - Fenêtres d'introduction de boîtes aux lettres et d'entrées de courrier particulières - Prescriptions et méthodes d'essai

Le présent document spécifie les prescriptions et les méthodes d’essai correspondantes applicables aux fenêtres d’introduction pour la distribution d’articles postaux, lorsqu’elles sont installées conformément aux instructions du fabricant.
Il prend en compte la sécurité des biens, l’inaccessibilité, la sécurité des personnes et les performances pour le destinataire et l’ergonomie et les conditions de travail du personnel de distribution. Il permet la distribution journalière de la majorité des articles postaux, dans de bonnes conditions.

Poštne storitve - Odprtine na hišnih predalčnikih in vratne reže za pisma - Zahteve in preskusne metode

Ta evropski standard določa zahteve in metode testiranja odprtin za dostavo predmetov prek pisemske pošte v skladu z navodili proizvajalca. Upošteva varnost, nepremagljivost, varnost in delovanje za prejemnika ter ergonomijo in učinkovitost za dostavno osebje. Omogoča dnevno dostavo v dobrem stanju za večino predmetov pisemske pošte.

General Information

Status
Published
Public Enquiry End Date
24-Sep-2011
Publication Date
13-May-2013
Technical Committee
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
13-May-2013
Due Date
18-Jul-2013
Completion Date
14-May-2013

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2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Postalische Dienstleistungen - Einwurföffnungen von Hausbriefkästen - Anforderungen und PrüfungenServices postaux - Fenêtres d'introduction de boîtes aux lettres et d'entrées de courrier particulières - Prescriptions et méthodes d'essaiPostal services - Apertures of private letter boxes and letter plates - Requirements and test methods03.240Poštne storitvePostal servicesICS:Ta slovenski standard je istoveten z:EN 13724:2013SIST EN 13724:2013en,fr01-julij-2013SIST EN 13724:2013SLOVENSKI

STANDARDSIST EN 13724:20041DGRPHãþD
SIST EN 13724:2013
EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM
EN 13724
April 2013 ICS 03.240 Supersedes EN 13724:2002English Version

Postal services - Apertures of private letter boxes and letter plates - Requirements and test methods

Services postaux - Fenêtres d'introduction de boîtes aux lettres et d'entrées de courrier particulières - Prescriptions et méthodes d'essai

Postalische Dienstleistungen - Einwurföffnungen von Hausbriefkästen - Anforderungen und Prüfungen This European Standard was approved by CEN on 9 February 2013.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom.

EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre:
Avenue Marnix 17,

B-1000 Brussels © 2013 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 13724:2013: ESIST EN 13724:2013

EN 13724:2013 (E) 2 Contents Page Foreword ....................................................................................................................................................... 4 1 Scope ................................................................................................................................................ 5 2 Normative references ....................................................................................................................... 5 3 Terms and definitions ...................................................................................................................... 5 4 Classification .................................................................................................................................... 6 4.1 Aperture types .................................................................................................................................. 6 4.2 Aperture sizes .................................................................................................................................. 7 4.3 Corrosion resistance ....................................................................................................................... 7 4.4 Security............................................................................................................................................. 7 5 Requirements ................................................................................................................................... 7 5.1 General requirements ...................................................................................................................... 7 5.2 Components ..................................................................................................................................... 7 5.3 Dimensions....................................................................................................................................... 8 5.3.1 Aperture dimensions ....................................................................................................................... 8 5.3.2 Smaller apertures – Types 1, 2 and 3 .............................................................................................. 8 5.3.3 Gauge mail........................................................................................................................................ 8 5.4 Ergonomics and safety .................................................................................................................... 8 5.4.1 Installation height of the aperture and lock .................................................................................... 8 5.4.2 Safety ................................................................................................................................................ 9 5.4.3 Opening force of the flap ................................................................................................................. 9 5.4.4 Closing of the flap ............................................................................................................................ 9 5.4.5 Fire protection regulations .............................................................................................................. 9 5.4.6 Easy removal .................................................................................................................................... 9 5.5 Confidentiality .................................................................................................................................. 9 5.6 Corrosion and water penetration ..................................................................................................... 9 5.6.1 Corrosion .......................................................................................................................................... 9 5.6.2 Water penetration (types 1, 3 and 4) ................................................................................................ 9 5.7 Security........................................................................................................................................... 10 5.7.1 Security requirements.................................................................................................................... 10 5.7.2 Theft prevention - types 1, 2 and 3 ................................................................................................ 10 5.7.3 Theft prevention - type 4 ................................................................................................................ 13 5.7.4 Security and locks - types 1, 2 and 3 ............................................................................................. 13 5.7.5 Protection against the opening of doors and windows - type 4................................................... 13 5.7.6 Security - type 4 ............................................................................................................................. 13 6 Tests ............................................................................................................................................... 15 6.1 General test requirements ............................................................................................................. 15 6.2 Components ................................................................................................................................... 15 6.3 Dimensions..................................................................................................................................... 15 6.4 Ergonomics and safety .................................................................................................................. 15 6.4.1 Installation height of the aperture and lock .................................................................................. 15 6.4.2 Safety .............................................................................................................................................. 15 6.4.3 Opening force of the flap ............................................................................................................... 15 6.4.4 Closing of the flap .......................................................................................................................... 15 6.5 Confidentiality ................................................................................................................................ 15 6.6 Corrosion and water penetration ................................................................................................... 15 6.6.1 Corrosion ........................................................................................................................................ 15 6.6.2 Water penetration ........................................................................................................................... 16 6.7 Security........................................................................................................................................... 18 6.7.1 Security requirements.................................................................................................................... 18 SIST EN 13724:2013

EN 13724:2013 (E) 3 6.7.2 Theft prevention - types 1, 2 and 3 ................................................................................................ 18 6.7.3 Theft prevention - type 4 ................................................................................................................ 18 6.7.4 Security and locks - types 1, 2 and 3 ............................................................................................. 19 6.7.5 Protection against the opening of doors and windows - type 4 ................................................... 21 6.7.6 Security – type 4 ............................................................................................................................. 21 7 Marking and labelling ..................................................................................................................... 23 Annex A (normative)

Dimensions ............................................................................................................... 26 Annex B (informative)

Installation height of aperture ................................................................................ 27 Annex C (informative)

Installation height of lock ....................................................................................... 28 Annex D (informative)

A-deviations ............................................................................................................ 30 Bibliography ................................................................................................................................................ 33

SIST EN 13724:2013

EN 13724:2013 (E) 4 Foreword This document (EN 13724:2013) has been prepared by Technical Committee CEN/TC 331 “Postal services”, the secretariat of which is held by NEN. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by October 2013, and conflicting national standards shall be withdrawn at the latest by October 2013. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights. This document supersedes EN 13724:2002. With regard to EN 13724:2002, the following changes have been carried out: a) Revision of the definition of the term "grade"; b) Raising the number of aperture sizes from 2 to 3; c) Extension of security grades by security grade 0; d) Introduction of 3 new gauge envelopes; e) Adaptation of the paragraph entitled "installation height of aperture": 1) Adding requirements for the installation height of locks; 2) Adding Annex B and C with further informative requirements on the installation height for apertures and locks in order to better meet the needs of elderly and disabled persons; f) Adding the term "easy removal" under 5.4 "Ergonomics and safety"; g) Specification of the item "security"; h) Modification of the figures entitled "Distances for theft prevention"; i) Adding of an enhanced security device (letter plate deflector) for apertures type 4; j) Removal of the Belgian A-Deviation and inclusion of an A-Deviation for Poland and Denmark. This document has been prepared under a mandate given to CEN by the European Commission and the European Free Trade Association. According to the CEN-CENELEC Internal Regulations, the national standards organisations of the following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.

SIST EN 13724:2013

EN 13724:2013 (E) 5 1 Scope This European Standard specifies the requirements and the test methods of the apertures for the delivery of letter post items when fitted in accordance with the manufacturer's instructions. It takes into account security, impregnability, safety and performance for the recipient, and ergonomics and efficiency for delivery personnel. It allows the daily delivery in good condition of a great majority of letter post items. 2 Normative references The following documents, in whole or in part, are normatively referenced in this document and are indispensable for its application. For dated references, only the edition cited applies. For undated references, the latest edition of the referenced document (including any amendments) applies. EN 1670:2007, Building hardware — Corrosion resistance — Requirements and test methods 3 Terms and definitions For the purposes of this document, the following terms and definitions apply. 3.1 aperture opening through which a letter post item is delivered 3.2 aperture components all parts supplied by the manufacturer of the private letter boxes and the letter plates, including installation material 3.3 theft and burglar resistance

protecting against unauthorised opening of doors and windows 3.4 casing enclosure receiving the letter post items delivered excluding the box door, flap and frame 3.5 delivery floor level floor level on the delivery side of the aperture, adjacent to the background or door where it is mounted and of sufficient area for the delivery person to stand on 3.6 door installation installation of a letter plate or private letter box in a door 3.7 flap pivoted component, generally flat, whose purpose is to cover and/or seal the aperture Note 1 to entry: Flaps can open inwards or outwards. 3.8 frame parts directly surrounding the aperture SIST EN 13724:2013

EN 13724:2013 (E) 6 3.9 gauge mail envelope used to test the clear delivery of letter post items 3.10 key differ variation between lock mechanism of similar design that allow each lock to be operated by only its corresponding key(s) 3.11 letter plate aperture with flap located on door, door-side-panel or a wall consisting of a frame, a flap and installation material 3.12 letter post item item classified according to the speed of processing or the contents Note 1 to entry: Classification according to the speed of processing, for example: priority item, non-priority item. Classification according to the contents, for example: letter, postcard, printed paper, literature for the blind and small packet. 3.13 lock mechanism locking device which is operated mechanically, electronically or by other means provided by an approved operator

3.14 private letter box receptacle into which mail is delivered at the domicile of the addressee 3.15 receiving floor level floor level on the receiving side of the aperture of sufficient area, adjacent to the background or door where the recipient is standing 3.16 slide-through box aperture at the delivery side, item removal at the opposite side 3.17 theft prevention protection against the theft of letter post items 3.18 grade category or rank given to different requirements for quality or design validation 4 Classification 4.1 Aperture types Apertures are classified in this standard in four categories using the following criteria (see 5.7.2 and Figure 2): a) type 1: apertures of private letter boxes for outdoor use; b) type 2: apertures of private letter boxes for indoor use; SIST EN 13724:2013

EN 13724:2013 (E) 7 c) type 3: apertures of private letter boxes designed for slide-through use; d) type 4: apertures of letter plates (fixed to doors or side-panels). 4.2 Aperture sizes Three sizes are identified (for dimensions see Table A.1): a) size 1; b) size 2; c) size 3 (not valid for type 4). 4.3 Corrosion resistance Three grades of corrosion are identified according to EN 1670:2007 (see 5.6.1): a) Corrosion grade 0; b) Corrosion grade 3; c) Corrosion grade 4. 4.4 Security Three grades of security are identified (see 5.7.4 and 5.7.6): a) Security grade 0; b) Security grade 1; c) Security grade 2. 5 Requirements 5.1 General requirements The test methods that shall be used to meet these requirements are described in Clause 6 using the same sequence as below. All items shall be installed in accordance with the manufacturer’s fixing instructions as supplied with the product. 5.2 Components Fixing instructions shall be supplied with each individual product enabling the correct installation in accordance with this standard. The aperture shall be fitted with a flap. This is not necessary if the components are specified for indoor use only. SIST EN 13724:2013

EN 13724:2013 (E) 8 5.3 Dimensions 5.3.1 Aperture dimensions The aperture shall have the dimensions given in Annex A. 5.3.2 Smaller apertures – Types 1, 2 and 3 Where letter items can be delivered by another means than through the aperture, the aperture dimensions may be smaller than the dimensions given in Table A.1. The means shall be designed so that, when opened, the size of the opening shall meet the minimum requirement of Table A.1. The means shall fulfil the appropriate requirements of Clause 5. 5.3.3 Gauge mail It shall be possible to push gauge mail through the aperture without folding or damaging it. It shall be possible to empty gauge mail from a private letter box without folding or damaging it (types 1, 2 and 3 only). Four different gauge postal items are identified: a) Gauge 1 (flexible): 229 mm x 324 mm x 24 mm with a tolerance of 01− mm.

The envelope shall be filled with 210 mm x 297 mm papers with a mass per area of 80 g/m2; b) Gauge 2 (solid): 138 mm × 225 mm × 20 mm; c) Gauge 3 (solid): 273 mm x 238 mm x 20 mm; d) Gauge 4 (solid): 229 mm × 324 mm × 34,5 mm. Gauge 3 and 4 shall be used for aperture size 3 only.

Gauge 2, 3 and 4 shall be made of an inflexible material, with a tolerance of ± 0,2 mm. 5.4 Ergonomics and safety 5.4.1 Installation height of the aperture and lock 5.4.1.1 Compliance The information stated under 5.4.1 shall form part of the installation instruction. Failure to comply with the installation requirements shall result in non-conformity with this standard. 5.4.1.2 Aperture The installation height of the aperture shall be according to national legislation and regulation, where available. NOTE See Annex B for countries without national legislation and regulation.

5.4.1.3 Lock The installation height of the locks axis of all individual types 1, 2 and 3 shall be within 900 mm and 1 300 mm. SIST EN 13724:2013

EN 13724:2013 (E) 9 In case of sets of types 1, 2 and 3 at least 30 % of the locks should have their axis within 900 mm and 1 300 mm. This information shall be included in the installation instructions. Informative Annex C, including Figures C.1 and C.2, provides more information on locks. 5.4.2 Safety To avoid injuries, all components that can be reached when inserting or removing a letter post item shall not have sharp edges.

5.4.3 Opening force of the flap The force required to fully open the flap shall not exceed 8 N (as shown in Figure 8, point 1). 5.4.4 Closing of the flap The flap shall be self-closing after a letter post item has been inserted. 5.4.5 Fire protection regulations The component materials and the location for types 1, 2, 3 or 4 and/or installation within any building shall be in accordance with the requirements for fire protection in staircases and access routes provided for rescue operations as laid down in the relevant planning laws and building regulations. NOTE It is advisable to refer to national legal and administrative regulations. 5.4.6 Easy removal

Means shall be available (e.g. as an optional extra) to ensure that an easy removal of postal items laying flat on a horizontal surface inside type 1, 2 or 3, is possible.

5.5 Confidentiality Types 1, 2 and 3 should be provided without a sight window. If a sight window is requested, it shall be translucent. 5.6 Corrosion and water penetration 5.6.1 Corrosion Corrosion resistance shall be in accordance with EN 1670. Aperture components of types 1, 3 and 4 shall meet grade 3 or 4. For type 2 the corrosion resistance may be grade 0. 5.6.2 Water penetration (types 1, 3 and 4) Delivered letter post items shall not be affected by water penetration in accordance with 6.6.2. The requirement can only be fulfilled if all openings are closed.

NOTE To prevent rainwater or snow entering through apertures, all delivery personnel are recommended to insert all items completely through the aperture at the time of delivery and not to leave part of them outside, ensuring that the flap is closed. SIST EN 13724:2013

EN 13724:2013 (E) 10 5.7 Security 5.7.1 Security requirements The requirements in this clause are intended to make the theft of letter post items more difficult. For type 4, additional requirements are given to reduce the risk of unauthorised access through the aperture. 5.7.2 Theft prevention - types 1, 2 and 3 If the distance between a 40 mm high pile of letter post and the bottom of the aperture is less than 260 mm, the aperture shall be provided with a security attachment which makes access to and removal of letter post item(s) more difficult (see Figure 2). If the security attachment is not in place, the security grade is 0.

Where the aperture conforms to Table A.1 and if the distance, as shown in the theft prevention requirements and shown in Figure 2a), is less than 260 mm, the width of the security attachment shall be at least 15 mm. The distance between the rear edge of the security attachment and a 40 mm pile of letter post items with a size of 229 mm x 324 mm shall be at least 5 mm. The design of the security attachment shall be such that, when referred to the main axis of the letter post item, it has a positive angle of incidence and prevents access to the letter post item without auxiliary means and without the use of force (see Figure 1). SIST EN 13724:2013

EN 13724:2013 (E) 11 Dimensions in millimetres
Key a) example for types 1, 2 and 3 1
aperture 5 short side of aperture b) example for types 1, 2 and 3 2
axis of security attachment
pile of letter post items c) example for types 1, 2 and 3 3
positive angle of postal items a stacking height d) example for type 3 4
main axis of postal items
e) example for type 3

NOTE The examples are only relevant in respect of the security attachment. The design of the letter boxes is not determined by this standard. Figure 1 — Examples of security attachments If an aperture with or without a flap is smaller than indicated in Table A.1 - but of a size which makes it possible to remove letter post item(s) whose smallest dimension (length or width) is 90 mm - then the aperture shall be positioned in such a way that the distance between the aperture and the 40 mm high pile of letter post items shall be at least 130 mm (see Figure 2). If the distance shown in Figure 2 between the aperture and the 40 mm high pile of letters is less than 130 mm, and if the aperture size is size 3, the security grade is 0. Figure 2 shows the necessary distances for theft prevention. SIST EN 13724:2013

EN 13724:2013 (E) 12 Dimensions in millimetres
Key 1
security attachment 2
flap 3
casing 4 door 5
delivery floor level
receiving floor level
aperture smaller than 30 mm b
pile of letter post items ≥ 40 mm

aperture according to Table A.1 d optional letter plate deflector h installation height of aperture a) private letter box b) letter box with smaller aperture c) letter plate Figure 2 — Distances for theft prevention 1 2 3 SIST EN 13724:2013

EN 13724:2013 (E) 13 5.7.3 Theft prevention - type 4 The following requirements shall form part of the installation instructions (see also Table A.1 and Figure 2): If the distance between the bottom of the aperture and the receiving floor level is at least 680 mm, the maximum aperture height may be 40 mm and a security attachment shall not be required.

For distances less than 680 mm, the aperture shall be provided with a security attachment, as shown in Figure 2c), which makes access to and removal of letter post item(s) more difficult. Failure to comply with these installation requirements shall result in non-conformity with this standard. 5.7.4 Security and locks - types 1, 2 and 3 Types 1, 2 and 3 private letter boxes shall have adequate strength to resist mechanical forces in accordance with security grades 1 or 2: a) grade 1 shall resist a tensile force of 150 N; b) grade 2 shall resist a tensile force of 220 N.

After the test, the permanent deformation shall be not more than 2 mm for both grades. Two grades of private letter box door locks are identified which refer to the number of key differs. c) security grade 1 shall have a minimum of 200 key differs. d) security grade 2 shall have a minimum of 500 key differs. The manufacturer of the private letter boxes shall ensure that the specified key differs are available and used. It is not sufficient that the lock has the theoretical possibility of the specified key differs. 5.7.5 Protection against the opening of doors and windows - type 4 The following requirements shall form part of the installation instructions: A letter plate shall not be fitted within 400 mm of a door or window lock unless an auxiliary locking device is also fitted more than 400 mm from the letter plate. If the door or window can be locked from the inside with a key and the key withdrawn, these requirements do not apply. If a box is placed behind the letter plate, it shall meet all the requirements for types 1, 2 and 3. Failure to comply with these installation requirements shall result in non-conformity with this standard. 5.7.6 Security - type 4

Letter plates shall be supplied with fixings which, once installed, cannot be removed from the outside. The fixing shall remain intact when tested in accordance with 6.7.6.1 and 6.7.6.2. The letter plate deflector shall be in accordance with 6.7.6.3. If it does not fulfil these requirements, it shall not be considered to be a letter plate deflector in conformance with this standard. After the tests according to 6.7.6.1 and 6.7.6.2 the permanent deformation shall not be more than 2 mm for both grades. During and after the test according to 6.7.6.3 the deformation shall not be more than 2 mm. Apertures of type 4 - letter plates without a letter plate deflector shall have the security grade 0. SIST EN 13724:2013

EN 13724:2013 (E) 14 Apertures of type 4 – letter plates with a letter plate deflector which is not according to the requirements as prescribed in 6.7.6.3, shall have the security grade 0. Apertures of type 4 – letter plates with a letter plate deflector shall have the security grade 2. NOTE The letter plate deflector can be fixed to the letter plate or to the door. The letter plate deflector can be adjustable, but then it shall not be possible to move the lower edge of the letter plate deflector (Figure 3, mark 5) to a position higher than the lower edge of the aperture (Figure 3, mark 6). If a letter plate deflector is installed, it shall still be possible to insert all gauge postal items (as mentioned in 5.3.3) through the aperture without damaging it.

Key 1 aperture 2 flap

3 door or other background 4 letter plate deflector 5 lower edge of letter plate deflector 6 lower edge of aperture

a optional hinge
Figure 3 — Letter plate with letter plate deflector SIST EN 13724:2013

EN 13724:2013 (E) 15 6 Tests 6.1 General test requirements All items shall be installed in accordance with the manufacturer’s fixing instructions as supplied with the product. 6.2 Components The requirements of 5.2 shall be satisfied. 6.3 Dimensions The requirements of 5.3 shall be satisfied. The dimensions are measured at 90° to the introducing direction (see Figure 1).

The accuracy of the measuring instrument shall have a tolerance of less than ± 0,5 mm. 6.4 Ergonomics and safety 6.4.1 Installation height of the aperture and lock The requirements of 5.4.1 shall be satisfied. The accuracy of the measuring instrument shall have a tolerance of ± 2 mm.

6.4.2 Safety The requirements of 5.4.2 shall be satisfied. 6.4.3 Openin
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