EN 13200-8:2017
(Main)Spectator facilities - Part 8: Safety Management
Spectator facilities - Part 8: Safety Management
This European Standard specifies general characteristics of safety management in spectator facilities.
It specifies the layout and the planning of the management, the criteria to maintain this planning before, during and after any event.
It covers the following:
- the safety personnel;
- safety policy;
- safety procedures.
This European Standard does not apply for the roles and responsibilities of those who are part of the security system (police and security companies).
Zuschaueranlagen - Teil 8: Sicherheitsmanagement
Diese Europäische Norm legt die allgemeinen Merkmale des Sicherheitsmanagements in Zuschaueranlagen fest.
Sie legt das Layout und die Planung des Managements fest, sowie die Kriterien für die Einhaltung dieser Planung vor, während und nach jeder Veranstaltung.
Sie umfasst Folgendes:
- Sicherheitspersonal;
- Sicherheitskonzept;
- Sicherheitsvorkehrungen.
Diese Europäische Norm gilt nicht für die Rollen und Zuständigkeiten derer, die zum Sicherheitssystem gehören (Polizei und Sicherheits¬unternehmen).
Installations pour spectateurs - Partie 8: Management de la sécurité
La présente Norme européenne spécifie les caractéristiques générales relatives au management de la sécurité des installations pour spectateurs.
Elle spécifie l’organisation et la planification du management de la sécurité ainsi que les critères pour administrer cette planification avant, pendant et après toute manifestation.
Elle couvre les points suivants :
- le personnel de sécurité ;
- le dossier de sécurité ;
- les consignes de sécurité.
La présente Norme européenne ne s’applique pas aux rôles et responsabilités des personnes qui font partie du système de sécurité (police et entreprises de sécurité).
Prostori za gledalce - 8. del: Upravljanje varnosti
Ta evropski standard določa splošne značilnosti za infrastrukturo in upravljanje varnosti v prostorih za gledalce.
Določa postavitev in načrtovanje upravljanja ter merila za ohranjanje tega načrtovanja pred in med katerim koli dogodkom in po njem.
Zajema naslednje:
– varnostno osebje;
– varnostna politika: dokument, ki ga sestavi, pregleda in nadzira organizator dogodka ali višje vodstvo;
– varnostni postopki: načrt delovanja in ukrepov v sili, ki zajema vloge in odgovornosti, razporejanje osebja, ocene tveganja, medicinska določila in nepredvidene dogodke.
General Information
Overview
EN 13200-8:2017 is the CEN European Standard that specifies general characteristics of safety management for spectator facilities (stadiums, arenas, theatres, temporary stands). It defines the layout and planning of safety management and the criteria to maintain that planning before, during and after events. The standard focuses on safety personnel, safety policy and safety procedures and is intended to support consistent, auditable safety practices across European spectator venues. It does not define roles or responsibilities for police or private security companies.
Key Topics
- Safety personnel - roles and responsibilities for Senior Management, Safety Officers, Supervisors, Senior Stewards and Stewards (competence, supervision and typical functions).
- Safety policy - development of a territorial plan, spectator facilities plan, risk assessment approach and an overarching management plan to meet licence or certification requirements.
- Safety procedures for events - pre-event planning, checks and controls, event-day operations, and post-event evaluation.
- Operational documents and tools - content and use of an Operations Manual, Management Plan, Emergency Plan, Evacuation Plan, Contingency Plans, Medical Plan and Traffic Management Plan.
- Control and coordination - role of the event control room, communications strategy and the Safety Advisory Group (SAG) as a forum for venue managers, local authorities and emergency services.
- Ancillary guidance - annexes covering operations manual content, briefing/de-briefing scripts, safety personnel provisions, steward equipment and territorial/spectator facility plans.
Practical Applications
Who uses EN 13200-8:2017 and how:
- Facility managers and owners - to structure safety management systems and ensure operational readiness and compliance with licences.
- Event organisers and promoters - to produce event-specific management plans, stewarding and medical arrangements.
- Safety Officers and Supervisors - for role definitions, briefing content and incident response procedures.
- Local authorities and emergency planners - as a common reference when participating in SAG meetings and reviewing venue preparedness.
- Designers and consultants - to align operational requirements with facility layout, circulation and capacity management.
This standard helps organisations reduce crowd risk, streamline emergency response, and document auditable safety processes for all event sizes.
Related Standards
EN 13200 is a multi-part series on spectator facilities. Relevant parts include:
- EN 13200-1 (General characteristics)
- EN 13200-3 (Separating elements)
- EN 13200-4 (Seats)
- EN 13200-7 (Entry and exit elements and routes)
- Other parts in the series address temporary stands, communications and more - consult the EN 13200 series for complementary technical guidance.
Keywords: EN 13200-8:2017, spectator facilities, safety management, safety personnel, operations manual, risk assessment, Safety Advisory Group, emergency plan.
Standards Content (Sample)
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Prostori za gledalce - 8. del: Upravljanje varnostiZuschaueranlagen - Teil 8: SicherheitsmanagementInstallations pour spectateurs - Partie 8: Management de la sécuritéSpectator facilities - Part 8: Safety Management97.220.10Športni objektiSports facilities97.200.10Gledališka, odrska in studijska oprema ter delovne postajeTheatre, stage and studio equipment91.040.10Javne stavbePublic buildingsICS:Ta slovenski standard je istoveten z:EN 13200-8:2017SIST EN 13200-8:2017en,fr,de01-julij-2017SIST EN 13200-8:2017SLOVENSKI
STANDARD
EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM
EN 13200-8
May
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Spectator facilities æ Part
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Zuschaueranlagen æ Teil
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egulations which stipulate the conditions for giving this European Standard the status of a national standard without any alterationä Upætoædate lists and bibliographical references concerning such national standards may be obtained on application to the CENæCENELEC Management Centre or to any CEN memberä
translation under the responsibility of a CEN member into its own language and notified to the CENæCENELEC Management Centre has the same status as the official versionsä
CEN members are the national standards bodies of Austriaá Belgiumá Bulgariaá Croatiaá Cyprusá Czech Republicá Denmarká Estoniaá Finlandá Former Yugoslav Republic of Macedoniaá Franceá Germanyá Greeceá Hungaryá Icelandá Irelandá Italyá Latviaá Lithuaniaá Luxembourgá Maltaá Netherlandsá Norwayá Polandá Portugalá Romaniaá Serbiaá Slovakiaá Sloveniaá Spainá Swedená Switzerlandá Turkey and United Kingdomä
EUROPEAN COMMITTEE FOR STANDARDIZATION COMITÉ EUROPÉEN DE NORMALISATION EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre:
Avenue Marnix 17,
B-1000 Brussels
t r s y CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Membersä Refä Noä EN
s u t r ræ zã t r s y ESIST EN 13200-8:2017
Content of an operations manual . 26 A.1 Introduction . 26 A.2 Current plans/layout drawings of the facilities . 26 A.3 Spectator Facility Management documents. 26 A.3.1 General . 26 A.3.2 Recruitment and training policies and procedures – job descriptions of safety personnel . 27 A.3.2.1 Spectator safety policy statement . 27 A.3.2.2 Safety management structure . 27 SIST EN 13200-8:2017
Briefing and de-briefing . 34 B.1 Points to be considered when preparing a scripted briefing . 34 B.2 Points to consider when conducting a de-brief . 36 Annex C (informative)
Safety personnel provisions . 37 Annex D (informative)
Safety operating organigram . 38 Annex E (informative)
Steward equipment. 39 Annex F (informative)
Safety personnel pocket book . 40 Annex G (informative)
Territorial Plan . 41 Annex H (informative)
Spectator Facilities Plan . 42 Bibliography . 43
1) Draft in preparation. 2) Draft in preparation. SIST EN 13200-8:2017
— maintenance/engineering; — cleaning staff. Senior management shall produce risks assessments for the usual activities, incidents, hazards and existing control measures expected to take place at the spectator facilities concerned. Each event or fixture held at the spectator facility shall be subjected to an event specific risk assessment; the risk assessment shall be recorded as part of the event day records and audit trail. Risk assessments are only valid at the time the competent person undertakes them. Incidents and circumstances may arise during an event that may alter the previously identified hazards and risks. It is therefore important that the event safety officer is able to undertake (or oversee) a dynamic assessment SIST EN 13200-8:2017
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Frequently Asked Questions
EN 13200-8:2017 is a standard published by the European Committee for Standardization (CEN). Its full title is "Spectator facilities - Part 8: Safety Management". This standard covers: This European Standard specifies general characteristics of safety management in spectator facilities. It specifies the layout and the planning of the management, the criteria to maintain this planning before, during and after any event. It covers the following: - the safety personnel; - safety policy; - safety procedures. This European Standard does not apply for the roles and responsibilities of those who are part of the security system (police and security companies).
This European Standard specifies general characteristics of safety management in spectator facilities. It specifies the layout and the planning of the management, the criteria to maintain this planning before, during and after any event. It covers the following: - the safety personnel; - safety policy; - safety procedures. This European Standard does not apply for the roles and responsibilities of those who are part of the security system (police and security companies).
EN 13200-8:2017 is classified under the following ICS (International Classification for Standards) categories: 91.040.10 - Public buildings; 97.200.10 - Theatre, stage and studio equipment; 97.220.10 - Sports facilities. The ICS classification helps identify the subject area and facilitates finding related standards.
EN 13200-8:2017 is associated with the following European legislation: EU Directives/Regulations: 89/106/EEC; Standardization Mandates: M/366. When a standard is cited in the Official Journal of the European Union, products manufactured in conformity with it benefit from a presumption of conformity with the essential requirements of the corresponding EU directive or regulation.
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EU 표준 EN 13200-8:2017은 관중 시설의 안전 관리에 관한 일반적인 특성을 규정하고 있습니다. 이 표준은 안전 관리의 레이아웃과 계획 수립을 포함하여 사건 전, 중, 후에 이 계획을 유지하기 위한 기준을 명확히 하고 있습니다. 특히 이 표준은 안전 인력, 안전 정책 및 안전 절차와 관련된 내용을 다루고 있습니다. 이 표준의 강점 중 하나는 안전 관리의 체계적인 접근 방식을 통해 이벤트 진행 중 관중의 안전을 극대화할 수 있다는 점입니다. 각 요소의 명확한 정의는 운영 관리자에게 필수적인 지침을 제공하며, 이로 인해 보다 효율적인 안전 관리가 가능해집니다. 또한, 안전 인력의 역할을 명확히 하여, 보다 전문적인 안전 관리를 촉진합니다. 하지만 이 표준은 경찰 및 보안 회사와 같은 보안 시스템의 역할과 책임에 대해서는 적용되지 않음을 명시하고 있어, 보안 측면에서의 협업이 필수적임을 강조합니다. 이러한 점에서 EN 13200-8:2017은 관중 시설의 운영자가 안전 관리를 보다 효과적으로 수행할 수 있도록 돕는 중요한 기준이라고 할 수 있습니다. 전체적으로 볼 때, EN 13200-8:2017 표준은 관중 시설의 안전 관리에 대한 종합적이고 실용적인 프레임워크를 제공하며, 이는 모든 이벤트 주최자에게 매우 중요합니다. 안전 관리의 모든 요소를 포괄적으로 다루고 있어 실제 적용에 있어 높은 유용성을 보여줍니다.
La norme SIST EN 13200-8:2017, intitulée "Spectator facilities - Part 8: Safety Management", présente une portée essentielle pour la gestion de la sécurité dans les installations accueillant des spectateurs. En spécifiant les caractéristiques générales de la gestion de la sécurité, cette norme européenne constitue un référentiel indispensable pour les organisateurs d'événements, les gestionnaires de sites et les équipes dédiées à la sécurité. Parmi les principaux atouts de cette norme, on retrouve la clarté des exigences concernant la mise en place et la planification de la gestion de la sécurité. En définissant précisément les différentes phases avant, pendant et après un événement, elle assure une continuité et une cohérence dans l'application des procédures de sécurité. Cela renforce la capacité des dispositifs de protection et contribue à la création d'un environnement sûr pour tous les spectateurs. En outre, la norme aborde des éléments cruciaux tels que le personnel de sécurité, la politique de sécurité et les procédures de sécurité, garantissant ainsi que chaque aspect de la gestion de la sécurité est pris en compte de manière exhaustive. L'accent mis sur la formation et l'organisation du personnel de sécurité est également un point fort de cette norme, car il permet d'assurer un maintien efficace de l'ordre en toutes circonstances. Il est à noter que la norme SIST EN 13200-8:2017 se concentre exclusivement sur la gestion des aspects sécuritaires propres aux installations pour spectateurs et ne couvre pas les rôles et responsabilités des entités du système de sécurité, telles que la police ou les entreprises de sécurité. Ce choix délimite clairement le champ d'application de la norme, permettant ainsi une spécialisation dans la gestion de la sécurité événementielle. En somme, la norme SIST EN 13200-8:2017 se révèle pertinente et adaptée aux besoins des organisateurs d'événements et des gestionnaires d'installations, en leur fournissant des lignes directrices précises pour assurer la sécurité des spectateurs. Sa mise en œuvre est primordiale pour garantir une expérience sécurisée et agréable lors des manifestations publiques.
SIST EN 13200-8:2017は、観客施設における安全管理に関する欧州標準として、特に重要な役割を果たしています。この標準は、観客施設における安全管理の一般的な特性を規定しており、特にイベントの前、中、後における管理のレイアウトや計画を明確に定義しています。この標準は、安全管理を効果的に実施するための枠組みを提供し、より安全な観客体験を保証するための重要な基盤を築いています。 特に、安全人員の配置や安全方針、安全手順に関する詳細なガイドラインが提供されている点において、本標準の強みが際立っています。これにより、イベントの運営者や管理者は、観客の安全を確保するために必要な具体的なステップを理解しやすくなります。また、全体的な安全管理の一貫性を保つことで、より効果的なリスクマネジメントが実現されます。 ただし、この標準は警察や警備会社といったセキュリティシステムの役割や責任については適用されないことを明示しています。これにより、観客施設に特化した安全管理に集中でき、混乱を避けることが可能となっています。 SIST EN 13200-8:2017は、現代のイベントや集客施設における安全管理の重要性を強調しており、観客および運営者双方にとって不可欠な指針を提供しています。この標準の採用により、各種イベントの安全性が高まり、観客が安心して楽しむことのできる環境が整えられることに貢献しています。
The EN 13200-8:2017, titled "Spectator facilities - Part 8: Safety Management," presents a comprehensive framework for establishing effective safety management protocols in spectator facilities. This standard specifically outlines the characteristics necessary for ensuring safety, emphasizing the crucial elements of layout and planning that must be maintained before, during, and after events. One of the key strengths of this standard is its thorough approach to categorizing safety management components, including the designation of safety personnel, formulation of a clear safety policy, and the establishment of detailed safety procedures. By addressing these elements, EN 13200-8:2017 provides a structured methodology that allows facilities to enhance their safety management practices efficiently. The relevance of this standard is particularly notable in today's environment, striving for optimal spectator safety in diverse settings, from sports events to concerts. By defining the necessary planning criteria and safety management protocols, the EN 13200-8:2017 equips venue operators with essential guidance, thereby promoting a safer experience for attendees. It's important to note, however, that this standard explicitly excludes the roles and responsibilities related to the security system, such as those involving police and security companies, allowing it to focus solely on the spectator safety framework. In summary, EN 13200-8:2017 stands out for its focused and practical guidelines on safety management in spectator facilities, playing a vital role in shaping the industry's approach to event safety and audience protection.
Die Norm EN 13200-8:2017 behandelt die Sicherheitsmanagement-Aspekte in Zuschaueranlagen und legt klare Vorgaben für die Sicherheit dieser Einrichtungen fest. Der Geltungsbereich dieser europäischen Norm umfasst grundlegende Eigenschaften des Sicherheitsmanagements, was sie zu einem essenziellen Dokument für Organisatoren von Veranstaltungen macht. Ein herausragendes Merkmal dieser Norm ist die detaillierte Ausführung der Planung und des Layouts des Sicherheitsmanagements. Die Norm behandelt spezifische Kriterien, die vor, während und nach einer Veranstaltung eingehalten werden müssen. Dies gewährleistet, dass Sicherheitsmaßnahmen nicht nur reaktiv, sondern auch proaktiv geplant werden können. Dies hebt die Bedeutung des Sicherheitsmanagements in der Veranstaltungsorganisation hervor und fördert die Schaffung sicherer Umgebungen für Zuschauer. Ein weiterer Vorteil der EN 13200-8:2017 ist die klare Definition der Rolle des Sicherheitspersonals. Die Norm schafft eine strukturierte Basis, die hilft, ein gut trainiertes und effektives Sicherheitsteam zu organisieren. Dies führt zu einer besseren Umsetzung der Sicherheitsrichtlinien und -verfahren, was die gesamte Sicherheitskultur in Zuschaueranlagen stärkt. Die Sicherheitsrichtlinien und -verfahren, die in der Norm spezifiziert werden, sind anpassbar und ermöglichen so eine individuelle Umsetzung in verschiedenen Materialien oder Kontexten. Diese Flexibilität macht die Norm besonders relevant für eine Vielzahl von Veranstaltungen, unabhängig von deren Größe oder Art. Obwohl diese Norm nicht die Aufgaben und Verantwortlichkeiten der im Sicherheitssystem tätigen Personen wie Polizei und Sicherheitsunternehmen behandelt, bleibt sie dennoch von großer Bedeutung für alle, die in der Veranstaltungsbranche tätig sind. Die EN 13200-8:2017 bietet eine solide Grundlage für das Management von Risiken und trägt so zur allgemeinen Sicherheit innerhalb von Zuschaueranlagen bei. Insgesamt untermauert die EN 13200-8:2017 die Notwendigkeit und Relevanz eines strukturierten Sicherheitsmanagements in Besucherstätten und bietet somit einen wertvollen Beitrag zur fortlaufenden Verbesserung der Sicherheitsstandards in Europa.








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