Ergonomics - Accessible design - Auditory signals for consumer products (ISO 24500:2010)

ISO 24500:2010 specifies the auditory signals used as a means of feedback for operations or conditions of consumer products when used by a person with or without visual or auditory impairment. It is intended to be applied as appropriate to such products depending on the product type and its conditions of use.
It is applicable to auditory signals of a fixed frequency used in general applications (also called “beep sounds”), but not to variable frequency or melodic sounds.
It does not specify fire or gas leak alarm sounds or crime prevention alarm sounds (determined by other laws and regulations), electronic chimes, voice guides or other sounds particular to communication instruments such as telephones; nor is it applicable to auditory danger signals for public or work areas (covered in ISO 7731, ISO 8201, and ISO 11429).
It is not applicable to machines and equipment used for professional work; nor does it specify the sound pressure levels of auditory signals from the consumer products (for the determination of these levels, taking into consideration accessible design, see ISO 24501).

Ergonomie - Zugängliche Gestaltung - Akustische Signale für Konsumgüter (ISO 24500:2010)

Diese Internationale Norm legt akustische Signale fest, die als Rückmeldung der Betätigung oder der Zustände von Konsumgütern verwendet werden, wenn sie von einem Anwender mit oder ohne Seh- oder Hörbehinderung benutzt werden.
Sie gilt für akustische Signale mit fester Frequenz, die in allgemeinen Anwendungen benutzt werden (auch Pieptöne genannt), aber nicht für melodische Töne oder Töne mit veränderlichen Frequenzen.
Sie legt keine Signaltöne von Alarmanlagen für Feuer, Gasaustritt oder Überfall (die durch andere Gesetze und Richtlinien geregelt sind) fest, ebenso keine elektronischen Glockenklänge, gesprochenen Anleitungen und andere Klänge, die besonders zur Bedienung von Geräten wie Telefonen benutzt werden. Sie ist nicht auf akustische Gefahrensignale für öffentliche Bereiche oder Arbeitsstätten anwendbar, die in ISO 7731, ISO 8201, und ISO 11429 behandelt werden.
Sie gilt nicht für Maschinen und Einrichtungen, die für fachmännisches Arbeiten genutzt werden. Sie legt keinen Schalldruckpegel für akustische Signale von Konsumgütern fest.
ANMERKUNG   Für die Festlegung solcher Pegel, die die barrierefreie Gestaltung berücksichtigen, siehe ISO 24501.

Ergonomie - Conception accessible - Signaux auditifs pour produits de consommation courante (ISO 24500:2010)

L'ISO 24500:2010 spécifie les signaux auditifs qui sont utilisés comme moyen de retour d'information attestant le fonctionnement ou l'état des produits de consommation courante, lorsqu'un utilisateur ayant ou non une déficience visuelle ou auditive se sert d'eux. Elle est censée être appliquée à ces produits, de manière appropriée selon leur type et leurs conditions d'utilisation.
Elle est applicable aux signaux auditifs à fréquence fixe utilisés dans le cadre d'applications générales (également appelés «bips»), mais pas aux sons de fréquence variable ni aux sons mélodiques.
Elle ne spécifie pas les sons des alarmes incendie ou des alarmes pour fuites de gaz ni les sons des alarmes de prévention de la délinquance (déterminés par d'autres lois et réglementations), ni les sonneries électroniques, guides vocaux ou autres sons propres aux instruments de communication, tels que les téléphones. Elle n'est pas applicable aux signaux de danger auditifs pour lieux publics et lieux de travail (couverts par l'ISO 7731, l'ISO 8201 et l'ISO 11429).
Elle n'est pas applicable aux machines et équipements utilisés à des fins professionnelles. Elle ne spécifie pas le niveau de pression acoustique des signaux auditifs pour produits de consommation courante (pour leur détermination avec des considérations en matière de conception accessible, voir l'ISO 24501).

Ergonomija - Dostopno načrtovanje - Zvočni signali za proizvode, namenjene potrošnikom (ISO 24500:2010)

Ta mednarodni standard določa zvočne signale, ki se uporabljajo kot sredstvo za povratne informacije za funkcije ali pogoje proizvodov, namenjenih potrošnikom, kadar jih uporablja oseba z ali brez okvare vida ali sluha. Njegov namen je, da se primerno uporabi za takšne proizvode, odvisno od vrste proizvoda ter njegovih pogojev uporabe. Velja za zvočne signale s fiksno frekvenco za splošno uporabo (imenovane tudi »piskajoči zvoki«), vendar ne s spremenljivo frekvenco ali melodične zvoke.

General Information

Status
Published
Publication Date
30-Sep-2010
Withdrawal Date
19-Nov-2019
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Due Date
01-Oct-2010
Completion Date
01-Oct-2010

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SLOVENSKI STANDARD
SIST EN ISO 24500:2011
01-januar-2011
(UJRQRPLMD'RVWRSQRQDþUWRYDQMH=YRþQLVLJQDOL]DSURL]YRGHQDPHQMHQH
SRWURãQLNRP ,62
Ergonomics - Accessible design - Auditory signals for consumer products (ISO
24500:2010)
Ergonomie - Zugängliche Gestaltung - Akustische Signale für Konsumgüter (ISO
24500:2010)

Ergonomie - Conception accessible - Signaux auditifs pour produits de consommation

courante (ISO 24500:2010)
Ta slovenski standard je istoveten z: EN ISO 24500:2010
ICS:
11.180.15 3ULSRPRþNL]DJOXKHRVHEHLQ Aids for deaf and hearing
RVHEH]RNYDURVOXKD impaired people
13.180 Ergonomija Ergonomics
SIST EN ISO 24500:2011 en,fr,de

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST EN ISO 24500:2011
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SIST EN ISO 24500:2011
EUROPEAN STANDARD
EN ISO 24500
NORME EUROPÉENNE
EUROPÄISCHE NORM
October 2010
ICS 11.180.15; 13.180
English Version
Ergonomics - Accessible design - Auditory signals for consumer
products (ISO 24500:2010)

Ergonomie - Conception accessible - Signaux auditifs pour Ergonomie - Zugängliche Gestaltung - Akustische Signale

produits de consommation courante (ISO 24500:2010) für Konsumgüter (ISO 24500:2010)

This European Standard was approved by CEN on 30 September 2010.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European

Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national

standards may be obtained on application to the CEN Management Centre or to any CEN member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by translation

under the responsibility of a CEN member into its own language and notified to the CEN Management Centre has the same status as the

official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,

Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
Management Centre: Avenue Marnix 17, B-1000 Brussels

© 2010 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 24500:2010: E

worldwide for CEN national Members.
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SIST EN ISO 24500:2011
EN ISO 24500:2010 (E)
Contents Page

Foreword ..............................................................................................................................................................3

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SIST EN ISO 24500:2011
EN ISO 24500:2010 (E)
Foreword

The text of ISO 24500:2010 has been prepared by Technical Committee ISO/TC 159 “Ergonomics” of the

International Organization for Standardization (ISO) and has been taken over as EN ISO 24500:2010 by

Technical Committee CEN/TC 122 “Ergonomics” the secretariat of which is held by DIN.

This European Standard shall be given the status of a national standard, either by publication of an identical

text or by endorsement, at the latest by April 2011, and conflicting national standards shall be withdrawn at the

latest by April 2011.

Attention is drawn to the possibility that some of the elements of this document may be the subject of patent

rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent rights.

According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following

countries are bound to implement this European Standard: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech

Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia,

Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain,

Sweden, Switzerland and the United Kingdom.
Endorsement notice

The text of ISO 24500:2010 has been approved by CEN as a EN ISO 24500:2010 without any modification.

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SIST EN ISO 24500:2011
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SIST EN ISO 24500:2011
INTERNATIONAL ISO
STANDARD 24500
First edition
2010-10-01
Ergonomics — Accessible design —
Auditory signals for consumer products
Ergonomie — Conception accessible — Signaux auditifs pour produits
de consommation courante
Reference number
ISO 24500:2010(E)
ISO 2010
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SIST EN ISO 24500:2011
ISO 24500:2010(E)
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ii © ISO 2010 – All rights reserved
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SIST EN ISO 24500:2011
ISO 24500:2010(E)
Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies

(ISO member bodies). The work of preparing International Standards is normally carried out through ISO

technical committees. Each member body interested in a subject for which a technical committee has been

established has the right to be represented on that committee. International organizations, governmental and

non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the

International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.

International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 2.

The main task of technical committees is to prepare International Standards. Draft International Standards

adopted by the technical committees are circulated to the member bodies for voting. Publication as an

International Standard requires approval by at least 75 % of the member bodies casting a vote.

Attention is drawn to the possibility that some of the elements of this document may be the subject of patent

rights. ISO shall not be held responsible for identifying any or all such patent rights.

ISO 24500 was prepared by Technical Committee ISO/TC 159, Ergonomics, Subcommittee SC 5,

Ergonomics of the physical environment.
© ISO 2010 – All rights reserved iii
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SIST EN ISO 24500:2011
ISO 24500:2010(E)
Introduction

People are surrounded by various consumer products: home electrical appliances, information and

communication products, office-automation equipment, gas-heating equipment, toys, sanitary equipment,

health-care products, cameras, etc. Auditory signals of such products must be designed so that the user can

easily hear the signals in various circumstances where the product is normally used, and understand the

objective and meaning of signalling.

This International Standard has been developed for improving the usability and accessibility of auditory

signals used in such consumer products, thereby improving the products themselves when they are used by

all people, including those with visual impairments and older people with age-related hearing impairments.

Older people include those aged 65 and above for whom age-related changes of hearing become obvious.

The auditory-signal patterns specified in this International Standard were selected based on results of

experiments in which people of different age ranges and with different levels of visual impairment participated.

Regarding the signals, it was confirmed that the purpose of signalling was easy for listeners to understand and

that the signals were not easily confused with signals in other signal categories.

This International Standard adopts the principles of accessible design presented in ISO/IEC Guide 71 and

amplified in ISO/TR 22411.
iv © ISO 2010 – All rights reserved
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SIST EN ISO 24500:2011
INTERNATIONAL STANDARD ISO 24500:2010(E)
Ergonomics — Accessible design — Auditory signals
for consumer products
1 Scope

This International Standard specifies the auditory signals used as a means of feedback for operations or

conditions of consumer products when used by a person with or without visual or auditory impairment. It is

intended to be applied as appropriate to such products depending on the product type and its conditions of

use.

It is applicable to auditory signals of a fixed frequency used in general applications (also called “beep sounds”),

but not to variable frequency or melodic sounds.

It does not specify fire or gas leak alarm sounds or crime prevention alarm sounds (determined by other laws

and regulations), electronic chimes, voice guides or other sounds particular to communication instruments

such as telephones; nor is it applicable to auditory danger signals for public or work areas (covered in

ISO 7731, ISO 8201, and ISO 11429).
It is not applicable to machines and equipment used for professional work; nor
...

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