Expertise activities - General requirements for expertise services

This European Standard specifies the minimum requirements for expertise services carried out by individual persons and/or group of such expert individuals for a customer.
The objective is to standardize expertise services thus enabling the delivery within a specified context of the most accurate and reliable answer to a raised query.
Specific requirements of this European Standard do not apply to expertise services where obligatory contractual and / or a legal framework and regulations exist; for instance in consulting, inspection and judicial litigation.

Sachverständigentätigkeiten - Allgemeine Anforderungen an Sachverständigenleistungen

Diese Europäische Norm legt Mindestanforderungen an Sachverständigenleistungen fest, die von Einzelpersonen und/oder Zusammenschlüssen von Sachverständigen für ihre Auftraggeber erbracht werden.
Das Ziel ist die Normung von Sachverständigenleistungen, um eine sorgfältige und zuverlässige Erledigung der konkret beauftragten Dienstleistung zu gewährleisten.
Spezielle Anforderungen dieser Europäischen Norm finden keine Anwendung, wenn für Sachverständigenleistungen obligatorische vertragliche und/oder gesetzliche Rahmenbedingungen und Regelungen gelten; zum Beispiel bei Beratungen, Inspektionen oder Gerichtsverfahren.

Services d'expertise - Exigences générales relatives aux services d'expertise

La présente Norme européenne spécifie les exigences minimales relatives aux services d'expertise fournis par des experts individuels ou des groupes d'experts, à un client.
L'objectif est de normaliser les services d'expertise afin d’apporter la réponse la plus précise et la plus fiable possible à une question posée, dans un contexte donné.
Les exigences spécifiques de la présente Norme européenne ne s'appliquent pas aux services d'expertise pour lesquels il existe des obligations contractuelles ou un cadre juridique et réglementaire ; par exemple, les prestations de consultant, les inspections ou les contentieux judiciaires.

Izvedenske storitve - Splošne zahteve za izvedenske storitve

Ta standard določa minimalne zahteve za izvedenske storitve, ki jih za stranko izvajajo posamezniki in/ali skupina izvedencev. Njegov cilj je standardizirati izvedenske storitve in tako v določenem kontekstu zagotoviti najnatančnejši in najzanesljivejši odgovor na podano poizvedbo. Specifične zahteve tega standarda se ne uporabljajo za izvedenske storitve na področjih, kjer veljajo obvezni pogodbeni in/ali pravni okviri in predpisi, na primer pri svetovanju, pregledu in pravdnem sporu.

General Information

Status
Published
Publication Date
01-Dec-2015
Withdrawal Date
29-Jun-2016
Current Stage
9093 - Decision to confirm - Review Enquiry
Completion Date
29-Jun-2022

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Standard
EN 16775:2016
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Standards Content (Sample)

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.Izvedenske storitve - Splošne zahteve za izvedenske storitveSachverständigenleistungen - Allgemeine Anforderungen an Dienstleistungen im SachverständigenwesenServices d'expertise - Exigences générales relatives aux services d'expertiseExpertise services - General requirements for expertise services03.080.99Druge storitveOther servicesICS:Ta slovenski standard je istoveten z:EN 16775:2015SIST EN 16775:2016en,fr,de01-februar-2016SIST EN 16775:2016SLOVENSKI
STANDARD



SIST EN 16775:2016



EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM
EN 16775
December
t r s w ICS
r uä r z rä { { English Version
Expertise activities æ General requirements for expertise services Services d 5expertise æ Exigences générales relatives aux services d 5expertise
Sachverständigentätigkeiten æ Allgemeine Anforderungen an Sachverständigenleistungen This European Standard was approved by CEN on
s { September
t r s wä
egulations which stipulate the conditions for giving this European Standard the status of a national standard without any alterationä Upætoædate lists and bibliographical references concerning such national standards may be obtained on application to the CENæCENELEC Management Centre or to any CEN memberä
translation under the responsibility of a CEN member into its own language and notified to the CENæCENELEC Management Centre has the same status as the official versionsä
CEN members are the national standards bodies of Austriaá Belgiumá Bulgariaá Croatiaá Cyprusá Czech Republicá Denmarká Estoniaá Finlandá Former Yugoslav Republic of Macedoniaá Franceá Germanyá Greeceá Hungaryá Icelandá Irelandá Italyá Latviaá Lithuaniaá Luxembourgá Maltaá Netherlandsá Norwayá Polandá Portugalá Romaniaá Slovakiaá Sloveniaá Spainá Swedená Switzerlandá Turkey and United Kingdomä
EUROPEAN COMMITTEE FOR STANDARDIZATION COMITÉ EUROPÉEN DE NORMALISATION EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre:
Avenue Marnix 17,
B-1000 Brussels
9
t r s w CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Membersä Refä Noä EN
s x y y wã t r s w ESIST EN 16775:2016



EN 16775:2015 (E) 2 Contents Page European foreword . 3 Introduction . 4 1 Scope . 5 2 Terms and definitions . 5 3 Code of Ethics . 6 3.1 General . 6 3.2 The Code . 6 4 Knowledge / Qualification . 7 4.1 General . 7 4.2 Competence and qualification . 7 4.3 Training and development . 7 5 Expertise process . 7 5.1 General . 7 5.2 Initial assessment of the customer request . 7 5.3 Risk identification . 8 5.4 Agreement . 8 5.5 Expertise service .
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