Road vehicles - Standardized access to automotive repair and maintenance information (RMI) - Part 1: General information and use case definition (ISO 18541-1:2021)

This document provides a general overview and structure of each part of the ISO 18541 series. This document also describes the use cases applicable to the standardized access to automotive RMI. The use cases address real world scenarios (e.g. servicing vehicles) regarding the information access necessary to perform vehicle roadside assistance, inspection, diagnosis, repair and maintenance, including the updating and replacement of electronic control units (ECU).
Furthermore, this document defines requirements for granting access to security-related RMI in Annex A following the SERMI scheme.
The RMI systems used by personnel to perform the services consist of:
—    a web-based system, which provides access to RMI needed to perform the service(s);
—    contact information for specific RMI;
—    a security framework to protect access to security-related RMI (vehicle theft protection measures).
This document is applicable to light passenger vehicles and light commercial vehicles.

Straßenfahrzeuge - Standardisierter Zugang zu Reparatur- und Wartungsinformationen (RMI) - Teil 1: Allgemeine Informationen und Beschreibung der Anwendungsfälle (ISO 18541-1:2021)

Dieses Dokument enthält allgemeine Informationen und Strukturen der einzelnen Teile der ISO 18541 Reihe. Außerdem werden Anwendungsfälle in Bezug auf RMI der Automobilindustrie in diesem Dokument festgelegt. Die Anwendungsfälle spiegeln reale Szenarien wider (z. B. Instandhaltung von Fahrzeugen), die für den Zugang zu Informationen erforderlich sind, um Pannenhilfe, Untersuchungen, Diagnose, Reparaturen und Wartungen, sowie die Neuprogrammierung und Ersatz elektronischer Steuergeräte (ECUs), durchzuführen.
Zusätzlich legt dieses Dokument Anforderungen zur Gewährung von Zugriffsrechten für sicherheitsrelevante RMI in Anhang A fest, welche dem SERMI-Schema folgen.
RMI-Systeme, die vom Personal für die Durchführung von Instandhaltungsleistungen verwendet werden, bestehen aus:
- einem webbasierten System, das Zugang zu RMI gewährt, die für die Durchführung von Instandhaltungsleistung(en) erforderlich ist (sind);
- liefert spezifische RMI-Kontaktinformationen;
- einem Sicherheitsrahmen, mit dem der Zugang zu sicherheitsrelevanten RMI geschützt wird.
Dieses Dokument ist anzuwenden für leichte Personenkraftwagen und Nutzfahrzeuge.

Véhicules routiers - Normalisation de l'accès aux informations relatives à la réparation et à la maintenance pour l'automobile (RMI) - Partie 1: Informations générales et définitions de cas d'utilisation (ISO 18541-1:2021)

Le présent document donne un aperçu général et la structure de chaque partie de la série ISO 18541. Il décrit également des «cas d’utilisation» relatifs à l’accès normalisé aux informations de réparation et de maintenance (RMI) pour l’automobile. Les cas d’utilisation portent sur des scénarios réalistes (par exemple dans le cadre de la maintenance de véhicules) en ce qui concerne l’accès aux informations nécessaire pour l’assistance routière, le contrôle, le diagnostic, la réparation et la maintenance, y compris la mise à jour et le remplacement des unités de contrôle électronique (UCE).
De plus, le présent document définit dans l’Annexe A les exigences afin d’accorder l’accès aux RMI relatives à la sécurité selon le système SERMI.
Les systèmes RMI utilisés par le personnel pour réaliser les opérations d’entretien comprennent:
—    un système accessible par Internet, qui donne accès aux RMI nécessaires pour réaliser la ou les opérations d’entretien;
—    la fourniture de coordonnées pour des RMI spécifiques;
—    un cadre de mesures destiné à sécuriser l'accès aux informations RMI relatives à la sécurité du véhicule.
Le présent document s'applique aux véhicules particuliers et utilitaires légers.

Cestna vozila - Standardiziran dostop do informacij o popravilih in vzdrževanju avtomobilov (RMI) - 1. del: Splošne informacije in definicija primerov uporabe (ISO 18541-1:2021)

General Information

Status
Published
Publication Date
29-Jun-2021
Withdrawal Date
30-Dec-2021
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Start Date
30-Jun-2021
Due Date
22-Jul-2021
Completion Date
30-Jun-2021

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SLOVENSKI STANDARD
01-september-2021
Nadomešča:
SIST EN ISO 18541-1:2014
Cestna vozila - Standardiziran dostop do informacij o popravilih in vzdrževanju
avtomobilov (RMI) - 1. del: Splošne informacije in definicija primerov uporabe (ISO
18541-1:2021)
Road vehicles - Standardized access to automotive repair and maintenance information
(RMI) - Part 1: General information and use case definition (ISO 18541-1:2021)
Straßenfahrzeuge - Standardisierter Zugang zu Reparatur- und Wartungsinformationen
(RMI) - Teil 1: Allgemeine Informationen und Beschreibung der Anwendungsfälle (ISO
18541-1:2021)
Véhicules routiers - Normalisation de l'accès aux informations relatives à la réparation et
à la maintenance pour l'automobile (RMI) - Partie 1: Informations générales et définitions
de cas d'utilisation (ISO 18541-1:2021)
Ta slovenski standard je istoveten z: EN ISO 18541-1:2021
ICS:
43.040.15 Avtomobilska informatika. Car informatics. On board
Vgrajeni računalniški sistemi computer systems
43.180 Diagnostična, vdrževalna in Diagnostic, maintenance and
preskusna oprema test equipment
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

EN ISO 18541-1
EUROPEAN STANDARD
NORME EUROPÉENNE
June 2021
EUROPÄISCHE NORM
ICS 43.180; 43.040.15 Supersedes EN ISO 18541-1:2014
English Version
Road vehicles - Standardized access to automotive repair
and maintenance information (RMI) - Part 1: General
information and use case definition (ISO 18541-1:2021)
Véhicules routiers - Normalisation de l'accès aux Straßenfahrzeuge - Standardisierter Zugang zu
informations relatives à la réparation et à la Reparatur- und Wartungsinformationen (RMI) - Teil 1:
maintenance pour l'automobile (RMI) - Partie 1: Allgemeine Informationen und Beschreibung der
Informations générales et définitions de cas Anwendungsfälle (ISO/FDIS 18541-1:2021)
d'utilisation (ISO/FDIS 18541-1:2021)
This European Standard was approved by CEN on 1 June 2021.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this
European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references
concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN
member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by
translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management
Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway,
Poland, Portugal, Republic of North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and
United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION

EUROPÄISCHES KOMITEE FÜR NORMUNG

CEN-CENELEC Management Centre: Rue de la Science 23, B-1040 Brussels
© 2021 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 18541-1:2021 E
worldwide for CEN national Members.

Contents Page
European foreword . 3

European foreword
This document (EN ISO 18541-1:2021) has been prepared by Technical Committee ISO/TC 22 "Road
vehicles" in collaboration with Technical Committee CEN/TC 301 “Road vehicles” the secretariat of
which is held by AFNOR.
This European Standard shall be given the status of a national standard, either by publication of an
identical text or by endorsement, at the latest by December 2021, and conflicting national standards
shall be withdrawn at the latest by December 2021.
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.
This document supersedes EN ISO 18541-1:2014.
This document has been prepared under a mandate given to CEN by the European Commission and the
European Free Trade Association.
According to the CEN-CENELEC Internal Regulations, the national standards organizations of the
following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,
Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland,
Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of
North Macedonia, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the
United Kingdom.
Endorsement notice
The text of ISO 18541-1:2021 has been approved by CEN as EN ISO 18541-1:2021 without any
modification.
INTERNATIONAL ISO
STANDARD 18541-1
Second edition
2021-06
Road vehicles — Standardized access
to automotive repair and maintenance
information (RMI) —
Part 1:
General information and use case
definition
Véhicules routiers — Normalisation de l'accès aux informations
relatives à la réparation et à la maintenance pour l'automobile
(RMI) —
Partie 1: Informations générales et définitions de cas d'utilisation
Reference number
ISO 18541-1:2021(E)
©
ISO 2021
ISO 18541-1:2021(E)
© ISO 2021
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: +41 22 749 01 11
Email: copyright@iso.org
Website: www.iso.org
Published in Switzerland
ii © ISO 2021 – All rights reserved

ISO 18541-1:2021(E)
Contents Page
Foreword .v
Introduction .vi
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Abbreviated terms . 7
5 Document overview and structure . 7
6 General information . 9
6.1 Access to vehicle RMI . 9
6.2 Standardized access to RMI benefit examples .10
6.2.1 Independent operators .10
6.2.2 Vehicle manufacturers .10
7 RMI use case overview and principles .11
7.1 Overview of basic principles .11
7.2 Overview of use case clusters .11
7.3 Access to security-related RMI .14
8 RMI use cases .14
8.1 UC 1 User authentication, authorization and administration .14
8.1.1 UC 1.1 Register IO for use of the VM RMI system .14
8.1.2 UC 1.2 Register IO employee for use of the VM RMI system .16
8.1.3 UC 1.3 Maintain IO status .16
8.1.4 UC 1.4 Maintain user status .17
8.1.5 UC 1.5 Request to delete the registration of an IO employee .17
8.1.6 UC 1.6 Login to VM RMI system .17
8.1.7 UC 1.7 Grant access to security-related RMI .18
8.2 UC 2 Payment for RMI .18
8.3 UC 3 Vehicle identification .19
8.3.1 UC 3.1 Vehicle identification through use of the VIN .19
8.3.2 UC 3.2 Vehicle type identification via product features .19
8.4 UC 4 Provide selection methods for RMI .21
8.4.1 UC 4.1 Select information type .21
8.4.2 UC 4.2 Search by standardized terms .22
8.4.3 UC 4.3 Navigate using product structure .22
8.4.4 UC 4.4 Select by document identifier .22
8.5 UC 5 Retrieve information packages .22
8.5.1 UC 5.1 Workshop procedures .22
8.5.2 UC 5.2 Wiring diagrams .24
8.5.3 UC 5.3 Technical service bulletin .24
8.5.4 UC 5.4 Recall information .24
8.5.5 UC 5.5 Maintenance schedule .25
8.5.6 UC 5.6 Spare parts .25
8.5.7 UC 5.7 Accessories .26
8.5.8 UC 5.8 Labour times .27
8.5.9 UC 5.9 Converted vehicles .27
8.5.10 UC 5.10 Special tools .27
8.6 UC 6 Vehicle diagnostics .
...

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