ISO 23676:2020

Rough-terrain trucks — Operator training — Content and methods

This document provides information to prepare training materials and to administer training for operators of rough-terrain trucks (herein referred to as trucks). It is applicable to trucks, as defined in ISO 10896-1, ISO 10896-2 and ISO 20297-1. It is applicable to the handling of suspended loads covered in ISO 10896-4 and the use of non-integrated personnel work platforms covered in ISO 18479-1. This document does not cover authorization or training requirements related to a specific worksite (for example, site rules, emergency procedures, safety systems of work). NOTE National or local requirements can apply.

Chariots tout-terrain — Formation de l'opérateur — Contenu et méthodes

General Information

• Status: Published
• Publication Date: 26-May-2020
• ICS: 03.100.30 - Management of human resources
• ICS: 53.060 - Industrial trucks
• Technical Committee: ISO/TC 110/SC 4 - Rough-terrain trucks
• Drafting Committee: ISO/TC 110/SC 4/WG 2 - Users requirements
• Current Stage: 9020 - International Standard under periodical review
• Start Date: 15-Apr-2025
• Completion Date: 15-Apr-2025

Standards Content (Sample)

FINAL
INTERNATIONAL ISO/FDIS
DRAFT
STANDARD 23676
ISO/TC 110/SC 4
Rough-terrain trucks — Operator
Secretariat: AFNOR
training — Content and methods
Voting begins on:
2020­02­25
Chariots tout-terrain — Formation de l'opérateur — Contenu et
méthodes
Voting terminates on:
2020­04­21
RECIPIENTS OF THIS DRAFT ARE INVITED TO
SUBMIT, WITH THEIR COMMENTS, NOTIFICATION
OF ANY RELEVANT PATENT RIGHTS OF WHICH
THEY ARE AWARE AND TO PROVIDE SUPPOR TING
DOCUMENTATION.
IN ADDITION TO THEIR EVALUATION AS
Reference number
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
ISO/FDIS 23676:2020(E)
LOGICAL, COMMERCIAL AND USER PURPOSES,
DRAFT INTERNATIONAL STANDARDS MAY ON
OCCASION HAVE TO BE CONSIDERED IN THE
LIGHT OF THEIR POTENTIAL TO BECOME STAN­
DARDS TO WHICH REFERENCE MAY BE MADE IN
©
NATIONAL REGULATIONS. ISO 2020

ISO/FDIS 23676:2020(E)
© ISO 2020
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH­1214 Vernier, Geneva
Phone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland
ii © ISO 2020 – All rights reserved

ISO/FDIS 23676:2020(E)
Contents Page
Foreword .iv
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Safe use of the truck . 2
5 Requirements for training and familiarization of operators . 2
5.1 General . 2
5.2 Selection of trainer . 3
5.3 Practical (hands­on) training environment . 3
6 Contents of training . 3
6.1 General training requirements . 3
6.2 Additional training requirements specific to slewing trucks . 6
6.3 Additional training requirements specific to lorry-mounted trucks . 6
6.4 Additional training requirements specific to handling freely suspended loads . 7
6.5 Additional training requirements specific to using a non-integrated personnel
work platform (PWP) . 7
6.6 Additional training requirements specific to using a remote control . 8
6.7 Familiarization . 8
7 Administration of training . 9
7.1 Examination. 9
7.2 Retraining . 9
7.3 Re-examination . 9
7.4 Record retention .10
7.5 Verification of training.10
ISO/FDIS 23676:2020(E)
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/ patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso .org/
iso/ foreword .html.
This document was prepared by Technical Committee ISO/TC 110, Industrial trucks, Subcommittee
SC 4, Rough-terrain trucks.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/ members .html.
iv © ISO 2020 – All rights reserved

FINAL DRAFT INTERNATIONAL STANDARD ISO/FDIS 23676:2020(E)
Rough-terrain trucks — Operator training — Content
and methods
1 Scope
This document provides information to prepare training materials and to administer training for
operators of rough-terrain trucks (herein referred to as trucks).
It is applicable to trucks, as defined in ISO 10896-1, ISO 10896-2 and ISO 20297-1.
It is applicable to the handling of suspended loads covered in ISO 10896­4 and the use of non­integrated
personnel work platforms covered in ISO 18479-1.
This document does not cover authorization or training requirements related to a specific worksite (for
example, site rules, emergency procedures, safety systems of work).
NOTE National or local requirements can apply.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
ISO 10896­1, Rough-terrain trucks — Safety requirements and verification — Part 1: Variable-reach trucks
ISO 10896­2, Rough-terrain trucks — Safety requirements and verification — Part 2: Slewing trucks
ISO 10896­4, Rough-terrain trucks — Safety requirements and verification — Part 4: Additional
requirements for variable-reach trucks handling freely suspended loads
ISO 11525­1, Rough-terrain trucks — Safe use requirements — Part 1: Variable-reach trucks (under
revision)
ISO 11525­2, Rough-terrain trucks — Safe use requirements — Part 2: Slewing trucks (under revision)
ISO 11525­4, Rough-terrain trucks — User requirements — Part 4: Additional requirements for variable-
reach trucks handling freely suspended loads
ISO 18479­1, Rough-terrain trucks — Non-integrated personnel work platforms — Part 1: Design, safety
requirements and verification
ISO 20297­1, Industrial trucks — Lorry-mounted trucks — Part 1: Safety requirements and verification
3 Terms and definitions
For the purposes of this document, the terms and definitions given in ISO 10896-1, ISO 10896-2
ISO 10896-4, ISO 18479-1 and ISO 20297-1 and the following apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https:// www. iso. org/obp
— IEC Electropedia: available at http:// www.el ectropedia. org/
ISO/FDIS 23676:2020(E)
3.1
trainer
competent person (3.8) who conducts the training of the truck operator (3.4)
3.2
trainee
person who is being trained to become a truck operator (3.4)
3.3
user
person or entity responsible for assigning an operator (3.4) to operate a truck and specify the tasks to
be performed
[SOURCE: ISO 11525­1:2020, 3.2]
3.4
operator
person who controls the operation of the truck
[SOURCE: ISO 11525­1:2020, 3.3]
3.5
examiner
competent person (3.8) who tests the competency of the trainee (3.2)
Note 1 to entry: Note to entry: The trainer (3.1) and the examiner (3.5) can be the same person.
3.6
familiarization
necessary information provided to the operator (3.4) for the specific truck to be used, as equipped,
regarding the features, functions, devices, limitations, and operating characteristics as defined by the
manufacturer in the operator's manual including the location of the manufacturer’s operator’s manual
3.7
examination
re-examination
testing of the operator’s (3.4) proficiency in, and retention of, the subject matter covered in both the
theory and operational portions of the training or retraining of the operator (3.4)
3.8
competent person
person who has acquired, through training, qualification, experience or a combination of these, the
knowledge and skill enabling that person to correctly perform the required tasks
[SOURCE: ISO 11525­1:2020, 3.4]
4 Safe use of the truck
The requirements on safe use of trucks in ISO 11525­1, ISO 11525­2, ISO 11525­4, as applicable, shall apply.
5 Requirements for training and familiarization of operators
5.1 General
5.1.1 A trainee shall operate the truck only as part of the operator training programme. This training
shall be conducted under the direct supervision of a trainer who meets the requirements of 5.2.
2 © ISO 2020 – All rights reserved

ISO/FDIS 23676:2020(E)
5.1.2 Training shall be given on all types of trucks and attachments that the operator is required to
operate.
NOTE Operators with some experience in operating trucks or relevant experience in operating similar
equipment can need less extensive training than operators with no experience.
5.1.3 The operator training programme shall include the contents of training (see Clause 6) and shall
be based on user policies, industry standards policies, operating conditions and the manufacturer’s
instructions.
NOTE Information on operator training is available from sources including users, truck manufacturers,
government agencies dealing with employee safety, trade organizations of truck users, public and private
organizations and safety consultants.
5.2 Selection of trainer
5.2.1 The competency of the trainer shall include instructional techniques and skills’ assessment
relevant to trucks.
5.2.2 The trainer shall only give instruction on types of trucks and attachments for which they are
competent. The trainer shall have experience to enable them to put their instruction in context and
knowledge of the working environment in which the trainee is expected to operate.
5.3 Practical (hands-on) training environment
5.3.1 Training shall be given at a venue with an appropriate surface and obstacles representative of the
anticipated conditions in which the truck will be used.
5.3.2 Training shall be given with loads (for example, loaded and unloaded pallets, bags, sacks, bales,
drums, bulk materials) representative of anticipated loads the operator will be handling.
5.3.3 There shall be appropriate facilities for simulating loading and unloading at various heights.
5.3.4 The practical (hands-on) training environment shall be free from other moving equipment and
personnel traffic. Warnings such as flags, roped off areas, barricades, or flashing lights shall be used when
appropriate.
5.3.5 The trainer shall verify that a risk a
...

INTERNATIONAL ISO
STANDARD 23676
First edition
2020-05
Rough-terrain trucks — Operator
training — Content and methods
Chariots tout-terrain — Formation de l'opérateur — Contenu et
méthodes
Reference number
©
ISO 2020
© ISO 2020
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland
ii © ISO 2020 – All rights reserved

Contents Page
Foreword .iv
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Safe use of the truck . 2
5 Requirements for training and familiarization of operators . 2
5.1 General . 2
5.2 Selection of trainer . 3
5.3 Practical (hands-on) training environment . 3
6 Contents of training . 3
6.1 General training requirements . 3
6.2 Additional training requirements specific to slewing trucks . 6
6.3 Additional training requirements specific to lorry-mounted trucks . 6
6.4 Additional training requirements specific to handling freely suspended loads . 7
6.5 Additional training requirements specific to using a non-integrated personnel
work platform (PWP) . 7
6.6 Additional training requirements specific to using a remote control . 8
6.7 Familiarization . 8
7 Administration of training . 9
7.1 Examination. 9
7.2 Retraining . 9
7.3 Re-examination . 9
7.4 Record retention .10
7.5 Verification of training.10
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/ patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso .org/
iso/ foreword .html.
This document was prepared by Technical Committee ISO/TC 110, Industrial trucks, Subcommittee
SC 4, Rough-terrain trucks.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/ members .html.
iv © ISO 2020 – All rights reserved

INTERNATIONAL STANDARD ISO 23676:2020(E)
Rough-terrain trucks — Operator training — Content
and methods
1 Scope
This document provides information to prepare training materials and to administer training for
operators of rough-terrain trucks (herein referred to as trucks).
It is applicable to trucks, as defined in ISO 10896-1, ISO 10896-2 and ISO 20297-1.
It is applicable to the handling of suspended loads covered in ISO 10896-4 and the use of non-integrated
personnel work platforms covered in ISO 18479-1.
This document does not cover authorization or training requirements related to a specific worksite (for
example, site rules, emergency procedures, safety systems of work).
NOTE National or local requirements can apply.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
ISO 10896-1, Rough-terrain trucks — Safety requirements and verification — Part 1: Variable-reach trucks
ISO 10896-2, Rough-terrain trucks — Safety requirements and verification — Part 2: Slewing trucks
ISO 10896-4, Rough-terrain trucks — Safety requirements and verification — Part 4: Additional
requirements for variable-reach trucks handling freely suspended loads
ISO 11525-1, Rough-terrain trucks — Safe use requirements — Part 1: Variable-reach trucks
ISO 11525-2, Rough-terrain trucks — Safe use requirements — Part 2: Slewing trucks
ISO 11525-4, Rough-terrain trucks — User requirements — Part 4: Additional requirements for variable-
reach trucks handling freely suspended loads
ISO 18479-1, Rough-terrain trucks — Non-integrated personnel work platforms — Part 1: Design, safety
requirements and verification
ISO 20297-1, Industrial trucks — Lorry-mounted trucks — Part 1: Safety requirements and verification
3 Terms and definitions
For the purposes of this document, the terms and definitions given in ISO 10896-1, ISO 10896-2
ISO 10896-4, ISO 18479-1 and ISO 20297-1 and the following apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https:// www .iso .org/ obp
— IEC Electropedia: available at http:// www .electropedia .org/
3.1
trainer
competent person (3.8) who conducts the training of the operator (3.4)
3.2
trainee
person who is being trained to become an operator (3.4)
3.3
user
person or entity responsible for assigning an operator (3.4) to operate a truck and specifying the tasks
to be performed
[SOURCE: ISO 11525-1:2020, 3.2]
3.4
operator
person who controls the operation of the truck
[SOURCE: ISO 11525-1:2020, 3.3]
3.5
examiner
competent person (3.8) who tests the competency of the trainee (3.2)
Note 1 to entry: The trainer (3.1) and the examiner (3.5) can be the same person.
3.6
familiarization
necessary information provided to the operator (3.4) for the specific truck to be used, as equipped,
regarding the features, functions, devices, limitations, and operating characteristics as defined by the
manufacturer in the operator's manual including the location of the manufacturer’s operator’s manual
3.7
examination
re-examination
testing of the operator’s (3.4) proficiency in, and retention of, the subject matter covered in both the
theory and operational portions of the training or retraining of the operator (3.4)
3.8
competent person
person who has acquired, through training, qualification, experience or a combination of these, the
knowledge and skill enabling that person to correctly perform the required tasks
[SOURCE: ISO 11525-1:2020, 3.4]
4 Safe use of the truck
The requirements on safe use of trucks in ISO 11525-1, ISO 11525-2, ISO 11525-4, as applicable, shall apply.
5 Requirements for training and familiarization of operators
5.1 General
5.1.1 A trainee shall operate the truck only as part of the operator training programme. This training
shall be conducted under the direct supervision of a trainer who meets the requirements of 5.2.
2 © ISO 2020 – All rights reserved

5.1.2 Training shall be given on all types of trucks and attachments that the operator is required to
operate.
NOTE Operators with some experience in operating trucks or relevant experience in operating similar
equipment can need less extensive training than operators with no experience.
5.1.3 The operator training programme shall include the contents of training (see Clause 6) and shall
be based on user policies, industry standards policies, operating conditions and the manufacturer’s
instructions.
NOTE Information on operator training is available from sources including users, truck manufacturers,
government agencies dealing with employee safety, trade organizations of truck users, public and private
organizations and safety consultants.
5.2 Selection of trainer
5.2.1 The competency of the trainer shall include instructional techniques and skills’ assessment
relevant to trucks.
5.2.2 The trainer shall only give instruction on types of trucks and attachments for which they are
competent. The trainer shall have experience to enable them to put their instruction in context and
knowledge of the working environment in which the trainee is expected to operate.
5.3 Practical (hands-on) training environment
5.3.1 Training shall be given at a venue with an appropriate surface and obstacles representative of the
anticipated conditions in which the truck will be used.
5.3.2 Training shall be given with loads (for example, loaded and unloaded pallets, bags, sacks, bales,
drums, bulk materials) representative of anticipated loads the operator will be handling.
5.3.3 There shall be appropriate facilities for simulating loading and unloading at various heights.
5.3.4 The practical (hands-on) training environment shall be free from other moving equipment and
personnel traffic. Warnings such as flags, roped off areas, barricades, or flashing lights shall be used when
appropriate.
5.3.5 The trainer shall verify that a risk assessment has been made for each location where a practical
test is to be given.
5.3.6 While training is in progress, access to this area shall be restricted to the trainer and trainees.
Trainers and trainees, together with the truck and loads, shall be segregated from normal commercial
operations while training is in progress.
5.3.7 Trucks used for training shall be properly maintained per the manufacturer’s specifications and
suitable for the particular application/environment in which they will be used.
6 Contents of training
6.1 General training requirements
6.1.1 The training shall emphasize safe and proper operation that avoids injury to the operator and
other
...

INTERNATIONAL ISO
STANDARD 23676
First edition
2020-05
Rough-terrain trucks — Operator
training — Content and methods
Chariots tout-terrain — Formation de l'opérateur — Contenu et
méthodes
Reference number
©
ISO 2020
© ISO 2020
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting
on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address
below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.iso.org
Published in Switzerland
ii © ISO 2020 – All rights reserved

Contents Page
Foreword .iv
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Safe use of the truck . 2
5 Requirements for training and familiarization of operators . 2
5.1 General . 2
5.2 Selection of trainer . 3
5.3 Practical (hands-on) training environment . 3
6 Contents of training . 3
6.1 General training requirements . 3
6.2 Additional training requirements specific to slewing trucks . 6
6.3 Additional training requirements specific to lorry-mounted trucks . 6
6.4 Additional training requirements specific to handling freely suspended loads . 7
6.5 Additional training requirements specific to using a non-integrated personnel
work platform (PWP) . 7
6.6 Additional training requirements specific to using a remote control . 8
6.7 Familiarization . 8
7 Administration of training . 9
7.1 Examination. 9
7.2 Retraining . 9
7.3 Re-examination . 9
7.4 Record retention .10
7.5 Verification of training.10
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out
through ISO technical committees. Each member body interested in a subject for which a technical
committee has been established has the right to be represented on that committee. International
organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.
ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of
electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are
described in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the
different types of ISO documents should be noted. This document was drafted in accordance with the
editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).
Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of
any patent rights identified during the development of the document will be in the Introduction and/or
on the ISO list of patent declarations received (see www .iso .org/ patents).
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and
expressions related to conformity assessment, as well as information about ISO's adherence to the
World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see www .iso .org/
iso/ foreword .html.
This document was prepared by Technical Committee ISO/TC 110, Industrial trucks, Subcommittee
SC 4, Rough-terrain trucks.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www .iso .org/ members .html.
iv © ISO 2020 – All rights reserved

INTERNATIONAL STANDARD ISO 23676:2020(E)
Rough-terrain trucks — Operator training — Content
and methods
1 Scope
This document provides information to prepare training materials and to administer training for
operators of rough-terrain trucks (herein referred to as trucks).
It is applicable to trucks, as defined in ISO 10896-1, ISO 10896-2 and ISO 20297-1.
It is applicable to the handling of suspended loads covered in ISO 10896-4 and the use of non-integrated
personnel work platforms covered in ISO 18479-1.
This document does not cover authorization or training requirements related to a specific worksite (for
example, site rules, emergency procedures, safety systems of work).
NOTE National or local requirements can apply.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content
constitutes requirements of this document. For dated references, only the edition cited applies. For
undated references, the latest edition of the referenced document (including any amendments) applies.
ISO 10896-1, Rough-terrain trucks — Safety requirements and verification — Part 1: Variable-reach trucks
ISO 10896-2, Rough-terrain trucks — Safety requirements and verification — Part 2: Slewing trucks
ISO 10896-4, Rough-terrain trucks — Safety requirements and verification — Part 4: Additional
requirements for variable-reach trucks handling freely suspended loads
ISO 11525-1, Rough-terrain trucks — Safe use requirements — Part 1: Variable-reach trucks
ISO 11525-2, Rough-terrain trucks — Safe use requirements — Part 2: Slewing trucks
ISO 11525-4, Rough-terrain trucks — User requirements — Part 4: Additional requirements for variable-
reach trucks handling freely suspended loads
ISO 18479-1, Rough-terrain trucks — Non-integrated personnel work platforms — Part 1: Design, safety
requirements and verification
ISO 20297-1, Industrial trucks — Lorry-mounted trucks — Part 1: Safety requirements and verification
3 Terms and definitions
For the purposes of this document, the terms and definitions given in ISO 10896-1, ISO 10896-2
ISO 10896-4, ISO 18479-1 and ISO 20297-1 and the following apply.
ISO and IEC maintain terminological databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https:// www .iso .org/ obp
— IEC Electropedia: available at http:// www .electropedia .org/
3.1
trainer
competent person (3.8) who conducts the training of the operator (3.4)
3.2
trainee
person who is being trained to become an operator (3.4)
3.3
user
person or entity responsible for assigning an operator (3.4) to operate a truck and specifying the tasks
to be performed
[SOURCE: ISO 11525-1:2020, 3.2]
3.4
operator
person who controls the operation of the truck
[SOURCE: ISO 11525-1:2020, 3.3]
3.5
examiner
competent person (3.8) who tests the competency of the trainee (3.2)
Note 1 to entry: The trainer (3.1) and the examiner (3.5) can be the same person.
3.6
familiarization
necessary information provided to the operator (3.4) for the specific truck to be used, as equipped,
regarding the features, functions, devices, limitations, and operating characteristics as defined by the
manufacturer in the operator's manual including the location of the manufacturer’s operator’s manual
3.7
examination
re-examination
testing of the operator’s (3.4) proficiency in, and retention of, the subject matter covered in both the
theory and operational portions of the training or retraining of the operator (3.4)
3.8
competent person
person who has acquired, through training, qualification, experience or a combination of these, the
knowledge and skill enabling that person to correctly perform the required tasks
[SOURCE: ISO 11525-1:2020, 3.4]
4 Safe use of the truck
The requirements on safe use of trucks in ISO 11525-1, ISO 11525-2, ISO 11525-4, as applicable, shall apply.
5 Requirements for training and familiarization of operators
5.1 General
5.1.1 A trainee shall operate the truck only as part of the operator training programme. This training
shall be conducted under the direct supervision of a trainer who meets the requirements of 5.2.
2 © ISO 2020 – All rights reserved

5.1.2 Training shall be given on all types of trucks and attachments that the operator is required to
operate.
NOTE Operators with some experience in operating trucks or relevant experience in operating similar
equipment can need less extensive training than operators with no experience.
5.1.3 The operator training programme shall include the contents of training (see Clause 6) and shall
be based on user policies, industry standards policies, operating conditions and the manufacturer’s
instructions.
NOTE Information on operator training is available from sources including users, truck manufacturers,
government agencies dealing with employee safety, trade organizations of truck users, public and private
organizations and safety consultants.
5.2 Selection of trainer
5.2.1 The competency of the trainer shall include instructional techniques and skills’ assessment
relevant to trucks.
5.2.2 The trainer shall only give instruction on types of trucks and attachments for which they are
competent. The trainer shall have experience to enable them to put their instruction in context and
knowledge of the working environment in which the trainee is expected to operate.
5.3 Practical (hands-on) training environment
5.3.1 Training shall be given at a venue with an appropriate surface and obstacles representative of the
anticipated conditions in which the truck will be used.
5.3.2 Training shall be given with loads (for example, loaded and unloaded pallets, bags, sacks, bales,
drums, bulk materials) representative of anticipated loads the operator will be handling.
5.3.3 There shall be appropriate facilities for simulating loading and unloading at various heights.
5.3.4 The practical (hands-on) training environment shall be free from other moving equipment and
personnel traffic. Warnings such as flags, roped off areas, barricades, or flashing lights shall be used when
appropriate.
5.3.5 The trainer shall verify that a risk assessment has been made for each location where a practical
test is to be given.
5.3.6 While training is in progress, access to this area shall be restricted to the trainer and trainees.
Trainers and trainees, together with the truck and loads, shall be segregated from normal commercial
operations while training is in progress.
5.3.7 Trucks used for training shall be properly maintained per the manufacturer’s specifications and
suitable for the particular application/environment in which they will be used.
6 Contents of training
6.1 General training requirements
6.1.1 The training shall emphasize safe and proper operation that avoids injury to the operator and
other
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