ISO 8100-7:2024

Lifts for the transport of persons and goods — Part 7: Accessibility to lifts for persons including persons with disability

This document specifies the minimum requirements for the safe and independent access and use of lifts by persons, including persons with disabilities. It covers the needs of persons with disabilities according to Annex A. NOTE For guidance on solutions for increased accessibility and usability, see Annex D. This document is not applicable to lifts installed before the date of its publication.

Elévateurs pour le transport de personnes et d'objets — Partie 7: Accessibilité aux ascenseurs pour toutes les personnes y compris les personnes avec handicap

General Information

• Status: Published
• Publication Date: 22-Oct-2024
• ICS: 11.180.99 - Other standards related to aids for disabled and handicapped people
• ICS: 91.140.90 - Lifts. Escalators
• Technical Committee: ISO/TC 178 - Lifts, escalators and moving walks
• Drafting Committee: ISO/TC 178 - Lifts, escalators and moving walks
• Current Stage: 6060 - International Standard published
• Start Date: 23-Oct-2024
• Due Date: 23-Oct-2024
• Completion Date: 23-Oct-2024

Standards Content (Sample)

International
Standard
ISO 8100-7
First edition
Lifts for the transport of persons
2024-10
and goods —
Part 7:
Accessibility to lifts for persons
including persons with disability
Elévateurs pour le transport de personnes et d'objets —
Partie 7: Accessibilité aux ascenseurs pour toutes les personnes y
compris les personnes avec handicap
Reference number
© ISO 2024
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
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Published in Switzerland
ii
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Significant hazards and barriers to accessibility . 2
5 Safety requirements and/or protective measures . 2
5.1 General .2
5.2 Entrances — Door openings .3
5.3 Car dimensions and equipment in the car .3
5.3.1 Car dimensions .3
5.3.2 Equipment in the car .5
5.4 Control devices and signals . .7
5.4.1 General .7
5.4.2 Control devices and signals for collective control systems .7
5.4.3 Control devices and signals for destination control systems .11
6 Verification of safety requirements and/or protective measures .12
7 Information for use .15
Annex A (normative) Categories of disability considered .16
Annex B (normative) Extra large control devices . 17
Annex C (normative) Touch screen devices for destination control systems . 19
Annex D (informative) Guidance for increased accessibility and usability .20
Annex E (informative) Determination of luminance contrast and light reflectance values .21
Bibliography .25

iii
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards
bodies (ISO member bodies). The work of preparing International Standards is normally carried out through
ISO technical committees. Each member body interested in a subject for which a technical committee
has been established has the right to be represented on that committee. International organizations,
governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely
with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.
The procedures used to develop this document and those intended for its further maintenance are described
in the ISO/IEC Directives, Part 1. In particular, the different approval criteria needed for the different types
of ISO document should be noted. This document was drafted in accordance with the editorial rules of the
ISO/IEC Directives, Part 2 (see www.iso.org/directives).
ISO draws attention to the possibility that the implementation of this document may involve the use of (a)
patent(s). ISO takes no position concerning the evidence, validity or applicability of any claimed patent
rights in respect thereof. As of the date of publication of this document, ISO had not received notice of (a)
patent(s) which may be required to implement this document. However, implementers are cautioned that
this may not represent the latest information, which may be obtained from the patent database available at
www.iso.org/patents. ISO shall not be held responsible for identifying any or all such patent rights.
Any trade name used in this document is information given for the convenience of users and does not
constitute an endorsement.
For an explanation of the voluntary nature of standards, the meaning of ISO specific terms and expressions
related to conformity assessment, as well as information about ISO's adherence to the World Trade
Organization (WTO) principles in the Technical Barriers to Trade (TBT), see www.iso.org/iso/foreword.html.
This document was prepared by the European Committee for Standardization (CEN) (as EN 81-
70:2021+A1:2022) and was adopted, without modification other than those given below by Technical
Committee ISO/TC 178, Lifts, escalators, passenger conveyors, and adopted under the "fast-track procedure".
— EN ISO 12100 references have been changed to ISO 12100;
— "this standard" has been replaced with "this document".
A list of all parts in the ISO 8100 series can be found on the ISO website.
Any feedback or questions on this document should be directed to the user’s national standards body. A
complete listing of these bodies can be found at www.iso.org/members.html.

iv
Introduction
0.1 General
This document is a type C standard as stated in ISO 12100:2010.
The lifts concerned and the extent to which hazards, hazardous situations or hazardous events are covered
is indicated in the scope of this document.
When requirements of this type C standard are different from those which are stated in type A or B
standards, the provisions of this type C standard take precedence over the provisions of the other standards
for lifts that have been designed and built according to the provisions of this type C standard.
0.2 Principles
For the revision of this document the following have been considered:
a) practical experience with the first version of this document;
b) market demand for including new technology;
c) CEN-CENELEC Guide 6;
d) current legal framework for accessibility and usability, in particular:
The UN Convention on the Rights of Persons with Disabilities with reference also to accessibility in the built
environment – considering human diversity, social inclusion and equality for all people - is ratified also by
most Member States.
It is also the first international legally binding instrument on human rights setting minimum standards for
the rights for people with disabilities around the world.

v
International Standard ISO 8100-7:2024(en)
Lifts for the transport of persons and goods —
Part 7:
Accessibility to lifts for persons including persons with
disability
1 Scope
This document specifies the minimum requirements for the safe and independent access and use of lifts by
persons, including persons with disabilities. It covers the needs of persons with disabilities according to
Annex A.
NOTE For guidance on solutions for increased accessibility and usability, see Annex D.
This document is not applicable to lifts installed before the date of its publication.
2 Normative references
The following documents are referred to in the text in such a way that some or all of their content constitutes
requirements of this document. For dated references, only the edition cited applies. For undated references,
the latest edition of the referenced document (including any amendments) applies.
ISO 8100-1:2019, Lifts for the transport of persons and goods — Part 1: Safety rules for the construction and
installation of passenger and goods passenger lifts
ISO 12100:2010, Safety of machinery — General principles for design — Risk assessment and risk reduction
ISO 4190-5:2006, Lift (Elevator) installation — Part 5: Control devices, signals and additional fittings
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.
ISO and IEC maintain terminology databases for use in standardization at the following addresses:
— ISO Online browsing platform: available at https:// www .iso .org/ obp
— IEC Electropedia: available at https:// www .electropedia .org/
3.1
collective control system
lift control system where required direction of travel is registered on the landing and the destination floor
is registered in the car.
3.2
destination control system
lift control system where the destination floor is registered on the landing
3.3
accessibility button
means to activate enhanced accessibility features or services for a single trip

4 Significant hazards and barriers to accessibility
This clause contains all significant hazards, hazardous situations and events as far as they are dealt with
in this document, identified by risk assessment as significant for this type of machinery and which require
actions to eliminate or reduce the risk (see Table 1).
In this document, barriers to accessibility and additional risks encountered by the person with disability or
by the devices used by that person are identified particularly in Table 1, No 8 (ergonomic hazards).
Table 1 — List of significant hazards
No Hazards listed in ISO 12100:2010, Annex B Relevant clauses
1 Mechanical hazards due to:
Crushing 5.3.2.3
Impact 5.3.2.3
Slip, trip, fall 5.3.2.4
8 Ergonomic hazards due to:
Access 5.2.1, 5.2.2, 5.3.1, 5.3.2.3
Design or location of indicators, visual and audible display units 5.1.3, 5.4.2.4, 5.4.2.5, 5.4.3.3,
5.4.3.4
Design, location or identification of control devices 5.1.2, 5.4.2.1, 5.4.2.2, 5.4.2.3,
5.4.3.1,
5.4.3.2
Effort 5.3.2.1, 5.3.2.2
5 Safety requirements and/or protective measures
5.1 General
5.1.1 Passenger and goods passenger lifts shall comply with the safety requirements and/or protective
measures of the following clauses. In addition, lifts shall be designed according to the principles of ISO 12100
for relevant but not significant hazards which are not dealt with by this document.
5.1.2 Where luminance contrast between adjacent surfaces is required, it shall comply with Table 2.
Table 2 — Requirements for luminance contrast
Minimum light Minimum light
Minimum lumi-
reflectance value reflectance value
Clause Item nance contrast Viewing angle
point difference of lighter surface
C [%]
M
LRV – LRV LRV
1 2 1
Table 4, item c) Active part of push 30 - - 45° above hori-
buttons to their zontal
surrounding
Table 4, item d) Face plates to their 30 - - Horizontal
surrounding
Table 4, item j) Symbols on push - 50 50 45° above hori-
buttons to active zontal
areas
5.4.3.3 c) Lift designation - 50 50 Horizontal
markings to back-
ground
NOTE 1 For determination of luminance contrast and light reflectance values, see informative Annex E. For further
guidance on contrast, see ISO 21542:2021, 10.3 and Annex E.

NOTE 2 On shiny and direct reflective surfaces, unfavourable reflections can reduce luminance contrast. Light
colour tones for ceiling and wall surfaces, diffuse reflective materials and a wide light distribution prevent disturbing
reflections on the control devices.
5.1.3 When an audible signal or voice announcement
...