SIST EN 45559:2019
(Main)Methods for providing information relating to material efficiency aspects of energy-related products
Methods for providing information relating to material efficiency aspects of energy-related products
In accordance with standardisation request M/543 it is necessary to consider the "Documentation and/or marking regarding information relating to material efficiency of the product taking into account the intended audience (consumers, professionals or market surveillance authorities)". This standard facilitates by describing requirement for providing appropriate information.
Verfahren zur Bereitstellung von Informationen über Materialeffizienzaspekte energieverbrauchsrelevanter Produkte
Méthode de communication des informations sur l’utilisation rationnelle des matériaux dans les produits liés à l’énergie
Metoda za zagotavljanje informacij o vidikih učinkovitosti izdelkov, povezanih z energijo
V skladu z zahtevo po standardizaciji M/543 je treba upoštevati dokument »Dokumentacija in/ali označevanje v zvezi z informacijami o učinkovitosti izdelkov ob upoštevanju ciljnega občinstva (potrošniki, strokovnjaki ali organi za nadzor trga)«. Ta standard zagotavlja lažje izvajanje z opisom zahteve za zagotavljanje ustreznih informacij.
General Information
Standards Content (Sample)
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.HQHUJLMRVerfahren zur Bereitstellung von Informationen über Materialeffizienzaspekte energieverbrauchsrelevanter ProdukteMéthode de communication des informations sur l’utilisation rationnelle des matériaux dans les produits liés à l’énergieMethods for providing information relating to material efficiency aspects of energy-related products31.020Elektronske komponente na splošnoElectronic components in general29.020Elektrotehnika na splošnoElectrical engineering in general13.020.30Ocenjevanje vpliva na okoljeEnvironmental impact assessmentICS:Ta slovenski standard je istoveten z:EN 45559:2019SIST EN 45559:2019en01-maj-2019SIST EN 45559:2019SLOVENSKI
STANDARD
SIST EN 45559:2019
EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM
EN 45559
March 2019 ICS 13.020.30; 29.020; 31.020
English Version
Methods for providing information relating to material efficiency aspects of energy-related products
Méthode de communication des informations sur l'utilisation rationnelle des matériaux dans les produits liés à l'énergie
Verfahren zur Bereitstellung von Informationen über Materialeffizienzaspekte energieverbrauchsrelevanter Produkte This European Standard was approved by CENELEC on 6 February 2019. CEN and CENELEC members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN and CENELEC member.
This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN and CENELEC member into its own language and notified to the CEN-CENELEC Management Centre has the same status as the official versions. CEN and CENELEC members are the national standards bodies and national electrotechnical committees of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and United Kingdom European Committee for Electrotechnical Standardization
Comité Européen de Normalisation Electrotechnique Europäisches Komitee für Elektrotechnische Normung CEN-CENELEC Management Centre: Rue de la Science 23,
B-1040 Brussels © 2019 CEN/CENELEC All rights of exploitation in any form and by any means reserved worldwide for CEN national Members and for CENELEC Members.
Ref. No. EN 45559:2019 E SIST EN 45559:2019
EN 45559:2019 (E) 2 Contents Page European foreword . 3 Introduction . 4 1 Scope . 5 2 Normative references . 5 3 Terms and definitions . 5 4 Method for providing information on ME . 5 4.1 General . 5 4.2 ME topics and content . 6 4.2.1 ME topics . 6 4.2.2 Topic-related content . 7 4.2.3 Documenting topic-related content . 8 5 Communication strategy . 8 5.1 Target audience . 8 5.2 Data sensitivity . 8 5.2.1 General . 8 5.2.2 Level 1 – PUBLIC . 9 5.2.3 Level 2 – RESTRICTED . 9 5.2.4 Level 3 – CONFIDENTIAL . 9 5.3 Communication method . 9 5.3.1 General . 9 5.3.2 Means of communication . 9 5.3.3 Media . 10 5.3.4 Considerations on the communication methods per target audience . 10 5.3.5 Considerations and limitations of the communication methods . 11 6 Provision of ME information . 12 6.1 Building a ME communication matrix. 12 6.2 Reporting ME . 13 6.3 Considerations on the communication of aggregated ME topics . 13 Annex A (informative)
Example of a ME communication matrix for a product . 14 Annex B (informative)
The use of asset tracking technologies as means of communication . 16 Annex C (informative)
Example format for reporting ME information . 19 Bibliography . 24 SIST EN 45559:2019
EN 45559:2019 (E) 3 European foreword This document [EN 45559:2019] has been prepared by CEN/CLC/JTC 10 “Energy-related Products - Material Efficiency Aspects for Ecodesign”. The following dates are fixed: • latest date by which this document has to be implemented at national level by publication of an identical national standard or by endorsement (dop) 2020-02-06 • latest date by which the national standards conflicting with this document have to be withdrawn (dow) 2022-02-06 This document has been prepared under a standardization request given to CEN and CENELEC by the European Commission and the European Free Trade Association. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. CENELEC shall not be held responsible for identifying any or all such patent rights. The dual logo CEN-CENELEC standardization deliverables, in the numerical range of 45550 – 45559, have been developed under standardization request M/543 of the European Commission and are intended to potentially apply to any product within the scope of the Directive 2009/125/EC concerning energy-related products (ErP). Topics covered in the above standardization request are linked to the following material efficiency aspects: a) Extending product lifetime; b) Ability to reuse components or recycle materials from products at end-of-life; c) Use of reused components and/or recycled materials in products. These standards are general in nature and describe or define fundamental principles, concepts, terminology or technical characteristics. They can be cited together with other product publications, e.g. developed by product technical committees. This document is intended to be used by technical committees when producing horizontal, generic, and product-specific, or product-group, publications. SIST EN 45559:2019
EN 45559:2019 (E) 4 Introduction This document describes a general method for the communication of material efficiency (ME) aspects of energy-related products (ErP). It is intended to be used when developing a communication strategy in horizontal, generic, product-specific, or product-group publications. This document relates to the standards in the numerical range of “EN 45552 – 45558” developed under the standardization request M/543 [1]. While the other standards will provide methods to assess or measure specific ME topics, this document focuses on the communication of the various topic-related content. Legislation can require that ME information is provided to specific intended audience and is verifiable, accurate, relevant and not misleading. Therefore, this document describes how intended audiences (end-users, professionals or market surveillance authorities) are taken into account, as well as the means of communication and media for providing the ME information. SIST EN 45559:2019
EN 45559:2019 (E) 5 1 Scope This document establishes a common method for the provision of information related to the material efficiency (ME) aspects of ErP. It has two key intentions: • it requires generic or horizontal ME topic publications to include a clause with an overview of the specific topic-related content to be reported; and • it includes a generic method on how to create a communication strategy which will be used when preparing product-specific, or product-group, publications. NOTE Through-out this document, the term “product” refers to “a specific product or a group of products”. 2 Normative references There are no normative references in this document. 3 Terms, definitions and definitions 3.1 Terms and definitions There are no terms and definitions listed in this document. ISO and IEC maintain terminological databases for use in standardization at the following addresses: — IEC Electropedia: available at http://www.electropedia.org/ — ISO Online browsing platform: available at http://www.iso.org/obp NOTE See CEN-CLC TR 45550 [2] for definitions related to ME of ErP. 3.2 Abbreviations CRM Critical Raw Material EEE Electrical and Electronic Equipment ErP Energy-related Product ME Material Efficiency NFC Near Field Communication QR code Quick Response code RFID Radio-Frequency Identification Device WEEE Waste Electrical and Electronic Equipment 4 Method for providing information on ME 4.1 General When planning the delivery of information on ME topics, added clarity and consistency can be gained by breaking down that information, namely: • The specific ME topic and the related content; • The target audiences that are likely to receive the information and the corresponding data sensitivity levels; • The means of communication and media best suited to deliver the information. SIST EN 45559:2019
EN 45559:2019 (E) 6 This concept is depicted in Figure 1. The annexes provide additional or complementary information, as follows: • Annex A provides an example of a ME communication matrix for a specific product; • Annex B provides considerations relating to the use of asset tracking technologies for communication purposes, for example by providing a means of linking from a label on a product to online product information (e.g. RFID); • Annex C provides an example of how ME information could be reported by product publications.
Figure 1 — Graphical representation of the method NOTE An example of durability/lifetime requirements for certain lamps according to EU/1194/2012; Annex 3.1.2 [3] is shown in the figure. 4.2 ME topics and content 4.2.1 ME topics ME topics as proposed by standardization request M/543 [1] have been consolidated by the CEN-CENELEC EN standards in the numerical range of 45552 – 45558. With respect to the delivery of information, product publications shall determine which of the different ME topics are relevant or applicable to that product and the metrics associated to it, as below. • Durability: EN 45552, General method for the assessment of the durability of energy-related products [4]; • Ability to remanufacture: EN 45553, General method for the assessment of the ability to remanufacture energy-related products [5]; • Ability to repair, reuse and upgrade: EN 45554, General methods for the assessment of the ability to repair, reuse and upgrade energy-related products [6]; SIST EN 45559:2019
EN 45559:2019 (E) 7 • Recyclability and recoverability: EN 45555, General methods for assessing the recyclability and recoverability of energy-related products [7]; • Proportion of reused components: EN 45556, General method for assessing the proportion of reused components in energy-related products [8]; • Proportion of recycled content: EN 45557, General method for assessing the proportion of recycled content in energy-related products [9]; • Use of critical raw materials: EN 45558, General method to declare the use of critical raw materials in energy-related products [10]. 4.2.2 Topic-related content The assessment of ME topics such as the ones listed in 4.2.1 is likely to generate different types of information to be communicated to one of more target audiences, either on a voluntary basis or to fulfil legislation. These will be referred to as “topic-related content” in this document. Topic-related content can have a qualitative nature (like repair information, test reports, etc.) or quantitative (%, mass, hours, etc.). In some cases, the topic-related content can also be used as an input to assess a ME topic. For example, in order to assess the reparability of a product as described in EN 45554 [6], the availability of specific information by some target audiences, such as information on the availability of spare parts or disassembly instructions, may be needed. EXAMPLE
Examples of topic-related content are: • Lifetime of a product or product part in appropriate unit of time, cycles, or distance; • Repair instructions; • Information on repair centres; • Disassembly instructions; • Information on the transfer and deletion of personal data from a product; • Information on upgrade potential of certain product parts; • Upgrade instructions; • Time for disassembly (in appropriate time unit); • Disassembly sequence (qualitative assessment); • Availability of spare parts; • Information on the presence of critical or hazardous materials (in support of e.g. recycling); • Content of reused components in mass% or total number%; • Ability to remanufacture a product (qualitative assessment); • Recycled content in mass%; • Recyclability or recoverability rates in mass%; • Amount of CRM, in mass or mass% or range or other; SIST EN 45559:2019
EN 45559:2019 (E) 8 • The location of one or more CRMs in a product or product part. NOTE The above is a non-exhaustive list. Also, not all content will be applicable to all products. 4.2.3 Documenting topic-related content Standardization documents involving ME topics, including the ones listed in Clause 4.2.1, shall include a clause with an overview of the specific topic-related content to be reported. Where needed, they will also include an overview of information necessary as input for the assessment of that specific ME topic. 5 Communication strategy 5.1 Target audience When planning provision of ME information, the needs and capabilities of the intended target audience(s) shall be addressed. Consideration shall be given by the product publications how the target audience are likely to use or manage the product (including end-of-life). Matters such as age range, language, technical knowledge, and technical discipline shall also be taken into account. The target audience(s) shall be defined and specified when determining the ME information to be provided. The ME information is likely to be directed at more than one target audience (for example consumers and individuals responsible for installation, repair, or certain types of maintenance) and it shall be separated into relevant sections that are clearly and appropriately indicated per target audience. Three key target audience(s) are defined in this document, representing the numerous receivers of ME information. Product publications shall take into account all three groups when developing the strategy for ME information provision: • End-users (including consumers); • Professionals; • Market surveillance authorities. NOTE 1 End-users can also be business organizations using the product. NOTE 2 Professionals include but are not limited to installers, repairers, (re-)manufacturers, maintenance operators, upgrade services, treatment and preparing for reuse operators, and retailers. 5.2 Data sensitivity 5.2.1 General The ME information to be communicated can be classified as confidential, restricted or public [11]. Disclosure, alteration or loss of, for instance, confidential data, could cause damage to the manufacturer, its affiliates, and/or third parties. Therefore, the provision of data considered as confidential by the manufacturer is at the discretion of the manufacturer, except when mandated by legislation or by voluntary agreements signed by the manufacturer. The purpose of establishing different data sensitivity levels for ME topics is to create a communication strategy for topic-related content based on its level of sensitivity for the manufacturer and relevance for the target audience. Topic-related content can be shared according to three levels, depending on the type and sensitivity of the information with the receiver (target audience) in mind. The level will depend on, among other aspects, product type, market needs, regulations and sensitivity of the data including for example product safety aspects. See Annex A for an example of the use of data sensitivity levels associated with different topic-related content. SIST EN 45559:2019
EN 45559:2019 (E) 9 5.2.2 Level 1 – PUBLIC The topic-related content is classified as PUBLIC when the disclosure, alteration or loss of that content would result in little or no damage to the manufacturer and its affiliates, to third parties or customers. Public content also refers to data that shall be disclosed in view of legislation or to comply with a voluntary agreement. 5.2.3 Level 2 – RESTRICTED The topic-related content is classified as RESTRICTED when the disclosure, alteration or loss of that content could result in moderate damage to the manufacturer or its affiliates, as well as risks to third parties. Restricted information can be shared by the manufacturer with authorized third parties. 5.2.4 Level 3 – CONFIDENTIAL The topic-related content is classified as CONFIDENTIAL when the disclosure, alteration or loss of that content could cause significant damage to the manufacturer or its affiliates, as well as risks to third parties. Confidential data are highly sensitive or valuable information, both proprietary and/or private. The highest level of security controls should be applied to confidential data. 5.3 Communication method 5.3.1 General In this document “means of communication” and “media” are defined as the basis of the communication method. Means of communication refers to the way in which ideas or information are communicated, either oral, written, graphics or combinations thereof. Media refers to the collective communication outlets or tools used to store or deliver information or data. Means of communication and media shall be chosen as appropriate according to the environment and target audience. The decision of which media to use shall ensure that the target audience has permanent and / or easy access to all information necessary during use and / or management of the product, under foreseeable circumstances, especially for safety, installation, maintenance, repair, and disposal. The means of communication and media shall be chosen taking compliance with legal requirements into consideration. NOTE The terms means of communication and media are derived from EN IEC 82079-1:2012 [12]. 5.3.2 Means of communication After defining the content in relation to the ME topic to be communicated and to whom, users of this standard shall consider the means of communication that are most suitable for providing that information. Examples of means of communicating ME topics are: • Oral formats: such as audio and video, recorded media, mouth-to-mouth communication, phone, etc.; • Written formats: such as text, labels, illustrations, leaflets (e.g. paper, plastic), posters, data-sheets, brochures, press, product built-in manuals, letters, emails, technical documentation; • Graphic representation: such as graphical symbols, marks, photographs, braille, tactile figures, signs or other visible hand gestures; • Combinations of the above: such as electronic information, virtual-reality, asset tracking technologies (e.g. barcode, QR code), etc. More details on asset tracking technologies as means of communication are provided in Annex B. SIST EN 45559:2019
EN 45559:2019 (E) 10 5.3.3 Media Depending on the type and amount of information, its duration of availability and the target audience of the information, different media can be suited for its storage and / or provision. For example, if the information is intended to support the consumer in a purchase decision, it should be made available where end-users collect information on the product, such as the manufacturer’s websites, sellers’ websites, or at the point of sale, nearby the exhibited product. Maintenance or repair information for end-users could be made available on designated websites or with the product documentation, while for professionals, it could be provided through databases or websites. The time of availability of information on websites should also take into consideration the period for which the product can be expected to be in use after the last production. Suitable media to store or provide ME information can be for instance: • In/on the product or product packaging; e.g. booklets and manuals with text and illustrations, permanent marking or peel-able tags; • Websites and databases of manufacturer and other relevant organizations; e.g. text or video (including auxiliary means such as audio and subtitles), animated illustrations and 3D-models controllable by the user, printable versions of documents, etc.; • At the point of sale; e.g. folders and leaflets (e.g. paper, plastic), photographs, graphical symbols and illustrations, braille, tactile figures, signs or other visible hand gestures; • Other (mass) media: TV, radio, internet, telephone, etc.; • Special technologies: radio-frequency, infrared, wireless and other technologies used in tracking assets, such as RFID, QR codes, etc. 5.3.4 Considerations on the communication methods per target audience 5.3.4.1 Analysis of the target audience and their needs Consideration of the needs of the target audience as set out in 5.1 shall take place. Where products or the information on the ME topic are intended to be used by a target audience with particular needs, the means of communication chosen will take these into account. For example: • For end-users, the ME information to be provided shall be simple, clear and intuitive, easily accessed, visible and readable, and shall be provided in the official languages where the product is sold. Where possible, symbols may replace or support the use of long or complex texts. The communication method should be assessed (if possible) prior to applying it to end-users, and the findings of any existing studies in this area taken into account. For more information see EN IEC 82079-1:2012, Annex E [12]; • ME information to be used by professionals, though more technical in character, still needs to be well structured, easy to read/understand, and the media chosen should reflect ease of access and updating; • The ME information for the market surveillance authorities will be laid down in legislation and can be combined with product registry databases. For surveillance purposes, the data shall be clear and complete, with the archiving period and response time in compliance with the requirements laid out in the relevant legislation. In cases where the information is expected to be used by a target audience with particular needs, for example elderly people or children, individuals with visual or hearing impairment, or persons who are functionally illiterate, the provision of information should also take them into account. For more information, see ISO IEC Guide 71 [13]. SIST EN 45559:2019
EN 45559:2019 (E) 11 5.3.4.2 Understandable terminology and supplementary information The information on ME topics shall be communicated in a way that allows it to be understood by the target audience. The use of technical terms and expressions shall be explained. The meaning of symbols or labels shall be explained so that they can be easily recognized and understood by the target audience. Where supplementary information on ME topics is provided (e.g. built-in manuals, recorded media, and additional data in websites), either for a particular target audience or for a specific purpose, its availability shall be clearly indicated on the instructions for use of the product (EN IEC 82079-1:2012) [13]. 5.3.4.3 Typical media per target audience • End-users: product documentation including instructions for use, leaflets and brochures, marking on the product or packaging (signs, labels, QR code, etc.), manufacturer public website, etc.; • Professionals: product documentation, manuals, public or restricted databases and websites, marking on products or their components, assessment and other technical documentation, etc.; • Market surveillance authorities: letters, email correspondence, restricted product-registry databases, assessment and other technical documentation, etc. 5.3.5 Considerations and limitations of the communication methods The exact means of communication and media that will be chosen to provide information on a specific ME topic will depend on a variety of considerations such as type, format and size of product, amount of information to be provided, target audience, and the application of the product, etc. These should be carefully evaluated when deciding on a specific communication method. Some considerations and limitations of the various means of providing information are: • Volume of data to be communicated; • Processing speed required; • The need to link to online content; • Necessity to be read by humans and/or machines; • Necessity to read with commonly available tools (e.g. barcode reader or mobile phone camera); • Necessity to create with commonly available tools; • Limitations on size; • Suitability for certain 3D forms e.g. cylindrical objects; • Necessity to read in different orientations; • Durability of the marking; • Environmental impacts of the solution; • Cost limitations (per unit marked). SIST EN 45559:2019
EN 45559:2019 (E) 12 6 Provision of ME information 6.1 Building a ME communication matrix Once the many different aspects given in Clauses 4 and 5 relevant for creating a ME communication strategy are available, they can be used to populate an ME communication matrix as given in Table 1. The purpose of this matrix is to support product publications in gathering all relevant topics in a uniform and structured way, taking into consideration not only the topic-related content, but also data sensitivity, target audience and the communication method. Possible inputs to the ME communication matrix as discussed in Clauses 4 and 5 are summarized in Table 1: Table 1 — Typical inputs to the ME communication matrix Topic Content Target Audience Data Sensitivity Means of Communication Media — Durability / lifetime — Reparability — Upgradability — Product reuse — Ability to remanufacture — Recyclability — Recycled content — Use of reused components — Use of CRMs — Technical documenta-tion — Repair manual — Instructions on how to disassemble products to access specific parts — Location and quantity of CRMs or toxic substances — Information on disassembly in support of repair — Recycling information — Etc. — End-users — Professionals — Market surveillan-ce authori-ties — Level 1 (public) — Level 2 (restricted) — Level 3 (confidential) — Oral formats — Written formats — Graphical representa-tion — Combination of the above (e.g. electronic) — Manufacturer archives — Manufacturer / Retailer website — Contact via phone — At point of sale (leaflet, folder) — On/In package (e.g. label) — On/In product (e.g. mark) W
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