Recreational diving services - Requirements for recreational diving providers (ISO 24803:2017)

This European Standard specifies requirements for service providers in the field of recreational scuba diving.
It specifies three areas of service provision:
¾ training and education,
¾ organised and guided diving for certified divers,
¾ rental of diving equipment.
Service providers may offer one or more of these services. This European Standard specifies the nature and quality of the services to the client and applies only to contractual provision of those services.

Dienstleistungen des Freizeittauchens - Anforderungen an Dienstleister des Freizeit-Gerätetauchens (ISO 24803:2017)

Services relatifs à la plongée de loisirs - Exigences relatives aux prestataires de services de plongée de loisirs en scaphandre autonome (ISO 24803:2017)

L'ISO 24803:2017 spécifie les exigences relatives aux prestataires de services dans le domaine de la plongée subaquatique de loisirs et des excursions de plongée avec tuba.
Il spécifie les domaines de prestation de services suivants:
- activités d'initiation à la plongée;
- randonnées subaquatiques;
- formation et enseignement théorique;
- plongée organisée et plongée encadrée pour plongeurs qualifiés;
- location d'équipements de plongée et de randonnée subaquatique.
Les prestataires de services peuvent proposer un ou plusieurs de ces services. L'ISO 24803:2017 spécifie la nature et la qualité des services fournis au client.
L'ISO 24803:2017 ne s'applique pas aux plongées libres (également appelées «plongées en apnée»).

Centri za rekreacijsko potapljanje - Zahteve za ponudnike storitev rekreacijskega potapljanja (ISO 24803:2017)

Ta evropski standard določa zahteve za ponudnike storitev rekreacijskega potapljanja.
Določa tri področja zagotavljanja storitev:
¾ usposabljanja in izobraževanja,
¾ organiziranega in vodenega potapljanja za certificirane potapljače,
¾ izposoje opreme za potapljanje.
Ponudniki storitev lahko ponujajo eno ali več teh storitev. Ta evropski standard določa naravo in kakovost storitev za stranke in se uporablja le za pogodbeno zagotavljanje teh storitev.

General Information

Status
Published
Public Enquiry End Date
29-Apr-2016
Publication Date
17-Apr-2017
Technical Committee
Current Stage
6060 - National Implementation/Publication (Adopted Project)
Start Date
06-Apr-2017
Due Date
11-Jun-2017
Completion Date
18-Apr-2017

RELATIONS

Buy Standard

Standard
SIST EN ISO 24803:2017
English language
21 pages
sale 10% off
Preview
sale 10% off
Preview

e-Library read for
1 day

Standards Content (sample)

SLOVENSKI STANDARD
SIST EN ISO 24803:2017
01-junij-2017
1DGRPHãþD
SIST EN 14467:2004

Centri za rekreacijsko potapljanje - Zahteve za ponudnike storitev rekreacijskega

potapljanja (ISO 24803:2017)

Recreational diving services - Requirements for recreational diving providers (ISO

24803:2017)

Dienstleistungen des Freizeittauchens - Anforderungen an Dienstleister des Freizeit-

Gerätetauchens (ISO 24803:2017)

Services relatifs à la plongée de loisirs - Exigences relatives aux prestataires de services

de plongée de loisirs en scaphandre autonome (ISO 24803:2017)
Ta slovenski standard je istoveten z: EN ISO 24803:2017
ICS:
03.080.99 Druge storitve Other services
03.200.99 'UXJLVWDQGDUGLY]YH]LV Other standards relating to
SURVWLPþDVRPLQWXUL]PRP leisure and tourism
97.220.40 Oprema za športe na Outdoor and water sports
prostem in vodne športe equipment
SIST EN ISO 24803:2017 en

2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

---------------------- Page: 1 ----------------------
SIST EN ISO 24803:2017
---------------------- Page: 2 ----------------------
SIST EN ISO 24803:2017
EN ISO 24803
EUROPEAN STANDARD
NORME EUROPÉENNE
March 2017
EUROPÄISCHE NORM
ICS 03.200.99; 03.080.30 Supersedes EN 14467:2004
English Version
Recreational diving services - Requirements for
recreational diving providers (ISO 24803:2017)

Services relatifs à la plongée de loisirs - Exigences Dienstleistungen des Freizeittauchens - Anforderungen

relatives aux prestataires de services de plongée an Dienstleister des Freizeittauchens (ISO

subaquatique de loisirs (ISO 24803:2017) 24803:2017)
This European Standard was approved by CEN on 1 March 2017.

CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this

European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references

concerning such national standards may be obtained on application to the CEN-CENELEC Management Centre or to any CEN

member.

This European Standard exists in three official versions (English, French, German). A version in any other language made by

translation under the responsibility of a CEN member into its own language and notified to the CEN-CENELEC Management

Centre has the same status as the official versions.

CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,

Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,

Turkey and United Kingdom.
EUROPEAN COMMITTEE FOR STANDARDIZATION
COMITÉ EUROPÉEN DE NORMALISATION
EUROPÄISCHES KOMITEE FÜR NORMUNG
CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels

© 2017 CEN All rights of exploitation in any form and by any means reserved Ref. No. EN ISO 24803:2017 E

worldwide for CEN national Members.
---------------------- Page: 3 ----------------------
SIST EN ISO 24803:2017
EN ISO 24803:2017 (E)
Contents Page

European foreword ....................................................................................................................................................... 3

Annex A (informative) A–deviations ..................................................................................................................... 4

---------------------- Page: 4 ----------------------
SIST EN ISO 24803:2017
EN ISO 24803:2017 (E)
European foreword

This document (EN ISO 24803:2017) has been prepared by Technical Committee ISO/TC 228 “Tourism

and related services” in collaboration with Technical Committee CEN/TC 329 “Tourism services” the

secretariat of which is held by DIN.

This European Standard shall be given the status of a national standard, either by publication of an

identical text or by endorsement, at the latest by September 2017, and conflicting national standards

shall be withdrawn at the latest by September 2017.

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. CEN [and/or CENELEC] shall not be held responsible for identifying any or all such patent

rights.
This document supersedes EN 14467:2004.

According to the CEN-CENELEC Internal Regulations, the national standards organizations of the

following countries are bound to implement this European Standard: Austria, Belgium, Bulgaria,

Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Former Yugoslav Republic of Macedonia,

France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta,

Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,

Turkey and the United Kingdom.
Endorsement notice

The text of ISO 24803:2017 has been approved by CEN as EN ISO 24803:2017 without any modification.

---------------------- Page: 5 ----------------------
SIST EN ISO 24803:2017
EN ISO 24803:2017 (E)
Annex A
(informative)
A–deviations

A- deviation: National deviation due to regulations, the alteration of which is for the time being outside

the competence of the CEN/ CENELEC member.
This European Standard does not fall under any Directive of the EU.

In the relevant CEN/ CENELEC countries these A- deviations are valid instead of the provisions of the

European Standard until they have been removed.
Clause Deviation
Country National regulation
France Sport’s Code (Code du Sport, CdS)
French regulation defining in subsequent annexes
Clause 1 Article L322-2 of Sport’s Code (Code du Sport, CdS)

Scope Establishments where are practiced one or more physical or sport activities

must have, for each type of activity or establishment, hygiene and security
This document
guarantees defined by regulation.
specifies
requirements for Article R212-7 of Sport’s Code (Code du Sport CdS)
service providers in
The activities carried on in a Specific Environment involving compliance with
the field of
special security measures mentioned in Article L. 212-2 are those related to
recreational scuba
practice:
diving and
1) From scuba diving, anywhere, and snorkeling, in a natural environment and
snorkelling
diving pool;
excursions.
Article A322-71 of Sport’s Code (Code du Sport CdS)
It specifies the
The provisions of this section shall apply to the mentioned Establishments in
following areas of
Article L. 322-2 which organize the practice of scuba diving. (...)
service provision:
Article A322-101 of Sport’s Code (Code du Sport CdS), Apnéa and
— introductory
snorkeling:
diving activities;
For the purposes of this section, the practice of apnea is subject to the
— snorkelling
provisions of Article A.322-81 A. and I of Article A.322-78.
excursions;
By way of derogation from I of the article A. 322-78, for the practice of apnea
— provision of
between the depths 0/ 6 meters, divers have at their disposal at the place of
training and
launching or immersion a rescue plan and the following emergency equipment:
education;
- a way of communication to prevent rescue services. VHF radio
— organized and
system is required when diving takes place at sea from a diving
guided diving for
support vessel;
qualified divers;
- Evacuation form in a standard format in Annex III-19.
— rental of diving
and snorkelling
- Abstract of the Sports Code, Part regulation, Book III Sports practice, Title
equipment. II requirements concerning sport activities, Section 3 Establishments
organizing the practice of scuba diving: Article A.322-71 to Article A.322-
Service providers
101 including Annexes III-III-14a-20b of the regulatory provisions s of the
can offer one or
Sport’s Code.
more of these
services. This
document specifies
the nature and
quality of the
services to the client.
This document does
not apply to
freediving (also
called “apnea
diving”).
---------------------- Page: 6 ----------------------
SIST EN ISO 24803:2017
EN ISO 24803:2017 (E)
Clause 2 - Decision of the Commission of the European Communities: 25Th July
2000, MARKT/D4/8339/2000-FR : Derogation already granted,
Normative
references - A-deviation: Derogation already granted : (French A-deviation
ISO 24801-3, EN ISO 24801-3, EN ISO 24802-1 and EN ISO 24802-2)

ISO 24802-1, - Article A212-194 of Sport’s Code (Code du Sport CdS):- The substantial

difference within the meaning of Article R. 212-90-1 and 3 of Article R.
ISO 11121
212-93 may exist between the professional qualifications of the declarant
ISO 13289
and the professional qualification required in the country is assessed by
reference to National official qualifications or « brevet professionnel » -
option : "scuba diving" or « diplôme d'Etat », option : "scuba diving" as they
integrate technical skills and safety knowledge and safety practices.
- Article L212-1 of Sport’s Code (Code du Sport CdS): Only can, with
remuneration, teach, lead or supervise a sport or physical activity or train
its practitioners as main activity or a small part of the business, on a
habitual, seasonal, cyclical or occasional manner, subject to the provisions
of the fourth paragraph of this Article L. 212-2 of the code, holders of a
diploma, or title for professional purposes or professional qualification
certificate :
1.) ensuring competence in guarantee the safety of people practising and
others in the specific activity;
2.) and registered in the national directory of professional certifications in
accordance with Section II of Article L. 335-6 of the Education Code.
- Article A212-1 of Sport’s Code (Code du Sport CdS) :The diplomas,
certificates for professional purposes and certificates of qualification for
entitlement to teach, lead or supervise , or the frame of a physical or
sporting activity considered or in a set of activities of the same nature
relating to a specific public, or training of its practitioners with
remuneration, in accordance with Article L. 212-1, are shown in table in
Annex II-1 (...):
«Brevet professionnel » -option: "scuba diving": full autonomy of
snorkeling activities. Teaching and supervision of scuba diving activities in
the technical and safety conditions laid down in Articles A. 322-71 et seq. of
the sport’s code. Authorization to pursue the work each period of five
years, given at the end of a refresher course.
« Diplôme d’Etat » Option "scuba diving": Teach, lead, supervise or
training scuba diving activities in the technical and safety conditions laid
down in Articles A. 322-71 et seq. of the sport’s code. Authorization to
pursue the work each period of five years, given at the end of a refresher
course.
Article A322-71 to Article A.322-101 of Sport’s Code

https://www.legifrance.gouv.fr/affichCode.do;jsessionid=117EE67B856DE5BC80EA6769BDACBB2C.t

pdila10v_3?idSectionTA=LEGISCTA000025393884&cidTexte=LEGITEXT000006071318&dateTexte=2

0170118
Article L212-1 of Sport’s Code

https://www.legifrance.gouv.fr/affichCode.do;jsessionid=A88B0C5E844953A5DDEC3D9613006A54.tp

dila11v_2?idSectionTA=LEGISCTA000006167038&cidTexte=LEGITEXT000006071318&dateTexte=20

091026
Article A212-1 of Sport’s Code

https://www.legifrance.gouv.fr/affichCodeArticle.do?cidTexte=LEGITEXT000006071318&idArticle=LE

GIARTI000018750762&dateTexte=&categorieLien=cid
---------------------- Page: 7 ----------------------
SIST EN ISO 24803:2017
---------------------- Page: 8 ----------------------
SIST EN ISO 24803:2017
INTERNATIONAL ISO
STANDARD 24803
Second edition
2017-03
Recreational diving services —
Requirements for recreational diving
providers
Services relatifs à la plongée de loisirs — Exigences relatives aux
prestataires de services de plongée subaquatique de loisirs
Reference number
ISO 24803:2017(E)
ISO 2017
---------------------- Page: 9 ----------------------
SIST EN ISO 24803:2017
ISO 24803:2017(E)
COPYRIGHT PROTECTED DOCUMENT
© ISO 2017, Published in Switzerland

All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form

or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior

written permission. Permission can be requested from either ISO at the address below or ISO’s member body in the country of

the requester.
ISO copyright office
Ch. de Blandonnet 8 • CP 401
CH-1214 Vernier, Geneva, Switzerland
Tel. +41 22 749 01 11
Fax +41 22 749 09 47
copyright@iso.org
www.iso.org
ii © ISO 2017 – All rights reserved
---------------------- Page: 10 ----------------------
SIST EN ISO 24803:2017
ISO 24803:2017(E)
Contents Page

Foreword ........................................................................................................................................................................................................................................iv

Introduction ..................................................................................................................................................................................................................................v

1 Scope ................................................................................................................................................................................................................................. 1

2 Normative references ...................................................................................................................................................................................... 1

3 Terms and definitions ..................................................................................................................................................................................... 1

4 Common requirements .................................................................................................................................................................................. 3

4.1 Minors and vulnerable persons ................................................................................................................................................ 3

4.2 Information to be provided .......................................................................................................................................................... 3

4.2.1 Introductory information ......................................................................................................................................... 3

4.2.2 Information during service provision ........................................................................................................... 4

4.3 Risk assessment ..................................................................................................................................................................................... 4

4.4 Surface support procedures and related safety provisions .............................................................................. 5

4.4.1 Roll call ..................................................................................................................................................................................... 5

4.4.2 Activity time ......................................................................................................................................................................... 5

4.5 Vessel operations .................................................................................................................................................................................. 5

4.5.1 Crewing considerations ............................................................................................................................................. 5

4.5.2 Safety/vessel briefing .................................................................................................................................................. 5

4.5.3 Additional equipment requirements for vessels .................................................................................. 6

4.6 Emergency equipment and procedures ............................................................................................................................ 6

4.6.1 Emergency equipment ................................................................................................................................................ 6

4.6.2 Emergency procedures............................................................................................................................................... 6

4.7 Diving equipment ................................................................................................................................................................................. 7

4.8 Documentation ....................................................................................................................................................................................... 7

5 Environmental considerations .............................................................................................................................................................. 7

6 Snorkelling excursions ................................................................................................................................................................................... 7

7 Introductory dives .............................................................................................................................................................................................. 7

8 Scuba diving training and education ............................................................................................................................................... 7

8.1 General requirements ....................................................................................................................................................................... 7

8.2 Training locations ................................................................................................................................................................................. 8

8.2.1 Theory teaching facilities ......................................................................................................................................... 8

8.2.2 Open water training sites ......................................................................................................................................... 8

8.3 Staff ................................................................................................................................................................................................................... 8

8.4 Record keeping ....................................................................................................................................................................................... 8

9 Organized and guided diving for certified divers ............................................................................................................... 9

9.1 Provision of services to groups ................................................................................................................................................. 9

9.2 Organized dive ......................................................................................................................................................................................... 9

9.3 Guided dive ................................................................................................................................................................................................. 9

9.4 Locations ...................................................................................................................................................................................................10

9.5 Staff ................................................................................................................................................................................................................10

10 Rental of diving equipment ....................................................................................................................................................................10

10.1 Services provided ..............................................................................................................................................................................10

10.2 Diving equipment ..............................................................................................................................................................................10

10.3 Staff ................................................................................................................................................................................................................10

Bibliography .............................................................................................................................................................................................................................11

© ISO 2017 – All rights reserved iii
---------------------- Page: 11 ----------------------
SIST EN ISO 24803:2017
ISO 24803:2017(E)
Foreword

ISO (the International Organization for Standardization) is a worldwide federation of national standards

bodies (ISO member bodies). The work of preparing International Standards is normally carried out

through ISO technical committees. Each member body interested in a subject for which a technical

committee has been established has the right to be represented on that committee. International

organizations, governmental and non-governmental, in liaison with ISO, also take part in the work.

ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of

electrotechnical standardization.

The procedures used to develop this document and those intended for its further maintenance are

described in the ISO/IEC Directives, Part 1. In particular the different approval criteria needed for the

different types of ISO documents should be noted. This document was drafted in accordance with the

editorial rules of the ISO/IEC Directives, Part 2 (see www .iso .org/ directives).

Attention is drawn to the possibility that some of the elements of this document may be the subject of

patent rights. ISO shall not be held responsible for identifying any or all such patent rights. Details of

any patent rights identified during the development of the document will be in the Introduction and/or

on the ISO list of patent declarations received (see www .iso .org/ patents).

Any trade name used in this document is information given for the convenience of users and does not

constitute an endorsement.

For an explanation on the voluntary nature of standards, the meaning of ISO specific terms and

expressions related to conformity assessment, as well as information about ISO’s adherence to the

World Trade Organization (WTO) principles in the Technical Barriers to Trade (TBT) see the following

URL: w w w . i s o .org/ iso/ foreword .html.

This document was prepared by Technical Committee ISO/TC 228, Tourism and related services.

This second edition cancels and replaces the first edition (ISO 24803:2007), which has been technically

revised.
iv © ISO 2017 – All rights reserved
---------------------- Page: 12 ----------------------
SIST EN ISO 24803:2017
ISO 24803:2017(E)
Introduction

Standardization is important for recreational activities, such as diving, for which training and

experience are essential for the participants to be able to carry out the activity safely. Although

recreational diving is potentially hazardous, the risks to the participants and to the natural and cultural

resources of the dive sites can easily be reduced to acceptable levels by the adoption of appropriate

precautions. Additionally, impacts to the marine environment, particularly fragile marine ecosystems

such as coral reefs, can be reduced through proper education and training of scuba instructors, dive

leaders and divers.

A service provider can offer diver training and education, guided dives and rental of diving equipment,

snorkelling excursions, and courses leading to one or more of the diver or instructor qualifications

specified in the relevant ISO standards. This document specifies requirements for each of these services

separately. Thus, although a client might be provided with two services at the same time (for example,

diver training and rental of diving equipment), the client is considered to be in receipt of two distinct

services.

Examples of service providers are a land-based dive centre, a boat-based operation, a dive club, an

individual instructor, a watersport centre or an operator offering snorkelling excursions.

Service providers can often supply compressed breathing gases. This service is not covered in this

document as it is usually covered by national legislation and/or other standards.

This document for service providers has a key role in the series of standards for recreational diving

services as it specifies requirements that are common to the provision of training and qualification of

divers and instructors, as specified in the other standards in the series.
© ISO 2017 – All rights reserved v
---------------------- Page: 13 ----------------------
SIST EN ISO 24803:2017
---------------------- Page: 14 ----------------------
SIST EN ISO 24803:2017
INTERNATIONAL STANDARD ISO 24803:2017(E)
Recreational diving services — Requirements for
recreational diving providers
1 Scope

This document specifies requirements for service providers in the field of recreational scuba diving

and snorkelling excursions.
It specifies the following areas of service provision:
— introductory diving activities;
— snorkelling excursions;
— provision of training and education;
— organized and guided diving for qualified divers;
— rental of diving and snorkelling equipment.

Service providers can offer one or more of these services. This document specifies the nature and

quality of the services to the client.
This document does not apply to freediving (also called “apnea diving”).
2 Normative references

The following documents are referred to in the text in such a way that some or all of their content

constitutes requirements of this document. For dated references, only the edition cited applies. For

undated references, the latest edition of the referenced document (including any amendments) applies.

ISO 11121, Recreational diving services — Requirements for introductory programmes to scuba diving

ISO 13289, Recreational diving services — Requirements for the conduct of snorkelling excursions

ISO 24801-1, Recreational diving services — Requirements for the training of recreational scuba divers —

Part 1: Level 1 — Supervised diver

ISO 24801-2, Recreational diving services — Requirements for the training of recreational scuba divers —

Part 2: Level 2 — Autonomous diver

ISO 24801-3, Recreational diving services — Requirements for the training of recreational scuba divers —

Part 3: Level 3 — Dive leader

ISO 24802-1:2014, Recreational diving services — Requirements for the training of scuba instructors —

Part 1: Level 1
3 Terms and definitions
For the purposes of this document, the following terms and definitions apply.

ISO and IEC maintain terminological databases for use in standardization at the following addresses:

— ISO Online browsing platform: available at http:// www .iso .org/ obp
— IEC Electropedia: available at http:// www .electropedia .org/
© ISO 2017 – All rights reserved 1
---------------------- Page: 15 ----------------------
SIST EN ISO 24803:2017
ISO 24803:2017(E)
3.1
service provider

entity (individual or organization), including any individual acting on behalf such an entity, which offers

one or more of the following services:
— introductory diving activities;
— snorkelling excursions;
— provision of training and education;
— organized and guided diving for qualified divers;
— rental of diving equipment
3.2
client
individual or group receiving services from a service provider
3.3
diving equipment
equipment consisting of the following items:
— fins;
— mask;
— snorkel;
— demand regulator (also referred to as a regulator);
— alternative breathing gas system;
— cylinder;
— cylinder support system;
— buoyancy compensator;
— a quick-release weight system (when weights are needed);
— submersible pressure gauge (breathing gas pressure monitor);
— means to measure depth and time and to safely limit exposure to inert gas;
— diving suit (when needed)

Note 1 to entry: An alternative breathing gas system could range from a simple octopus system to a duplicate

breathing system with a separate breathing gas supply. It is good practice in cold water (i.e. temperatures below

10 °C) and/or in depths deeper than 30 m to use at least a system with two cylinder valves and two independent

regulator systems.

Note 2 to entry: Specific environments or activities may require additional equipment (e.g. an underwater

navigational aid, knife/cutting device).
3.4
confined water

swimming pool with a depth appropriate to the activity or body of water that offers similar conditions

with regard to visibility, depth, water movement and access
3.5
open water

body of water significantly larger than a swimming pool offering conditions typical of a natural body

of wate
...

Questions, Comments and Discussion

Ask us and Technical Secretary will try to provide an answer. You can facilitate discussion about the standard in here.